Recent Reviews from AutoNation Toyota Weston

Bought a truck 2 weeks ago. still waiting for the second set of keys. Not feeling hopeful.

On 05/06/2021; Worst experience I ever had @ that location... looks like for this guys, a simple oil change and break inspection it took more than 3 hours if not at least 4 hours???!!! and looks like no matter what Assistant Service Manager announced to me at the beginning... "it would take no more than 1Hr20Min, at much 1Hr30Min" asked for my phone number and said he would let me know about brakes need or don't need service/change... 3 hours after and no communication from Him or any body, 2 calls from me, to his office number whit no answer I walked there 2 times and no one there, at 3rd time walk He just arrived and states just arrived from lunch... and "everything is ok, your car breaks are still good, your car will be ready in 30Min or less; if you want you to go for lunch we have rental car available for at least 3Hr" Obviously I said no and stated my disappointment whit this service and guess what... after another 1Hr15Min I had to go again to his office to ask for my car again and he said the Technician just arrived with everything to proceed finishing and produce final invoice... and for any inconvenience they'll give me a regular price on a full synthetic oil change... Honestly, A LOW PRICE, DOESN'T EXCUSE A BAD SERVICE!!! I received a Bonus for $20 OFF which I went to redeem and now I don't know if this was a bonus to loyalty clients or a punishment to me... and further than this... right now I don't know if they really did the break check and use the full synthetic oil in my car... what a bad experience I had there this time.

Excellent service. We were kept informed of the progress throughout the service. We could not pick up the same day and Jorge made ever effort to ensure that our request was managed because our pick up day was a Sunday when servicing was closed.

Victor was awesome !! Great Service Dept !!

Great customer service and fast service.

Realmente todo, son maravillosos, la atención al usuario, la disponibilidad, las instalaciones etcetcetc

My service advisor, Jose is always pleasant, efficient and very helpful when I have cause to bring my vehicle in for routine maintenance or unexpected problem. The Weston dealership is well managed and the staff very professional.

I had new tires installed on my car. You wouldn't think a dealer would offer a better price than a local "Discount" tire dealer but they do. Plus, they didn't try to up sell me with BS warranty or extended front end alignment services. Service was fast and courteous.

Excellent Service, prompt delivery, friendly people. A+++ Special shout out to Mr. Jamid Mendez, service manager for his many years of unparalleled service .

Every time I come back here, it’s always a pleasure.

I had a great experience with getting my car serviced at Toyota Weston. The service advisor, Israel, helped and throughly explained the best needs for my car. I would have my car serviced at this location again.

Always have friendly staff working. Fast service!

Service staff left many dirty marks inside the car, dealership informed twice but completely ignored the issue. I am sad I spent my time and money at this business but I learned my lesson.

The first time I went I got a rookie sales person. The second time I went it was a better experience and I actually found someone more competent. I also found Sam to really try and make the sale go well and provide me with what I was looking for. He is also true to his word and follows up after the sale.

This service department is why dealerships get a bad name. They tell you they do things and then don’t. This is the second time I have had my car here for service where they have failed to do something as simple as fill the washer fluid. Yet my receipt says they inspect and adjust all fluid levels. The people are very nice but either lie to your face or just don’t do a complete job, either way it is enough to get only 1 star. When my included maintenance period is complete with my new vehicle I won’t be returning.

They left dirty marks inside the car after the service. They were informed twice about it but completely ignored the issue.

Excelente servicio, siempre he preferido llevar mi carro a AutoNation Toyota Weston, aunque vivo en West Palm Beach. Muchas gracias a Jean Camacho por su esmerada atención.

On time, the job doing very good with a acceptable period time.

I received excellent service..Daniel Nardinocchi is very knowledgeable..explained every detail of what my car needed also he acted fast to get approval to get my radio replaced..he is also friendly and respectful . Thank you Daniel for your great service.

Have a 2012 Toyota RAV4 that was bought new at this location. In 2018 one of the plastic door handles just cracked and broke off while opening the door, cutting my wife’s hand. Brought it in and the service department covered the cost of the repair. About a month ago the rear passenger side door handle, same thing. No injury but handle just broke off while opening the door. Brought it in, they wouldn’t cover it. $200 repair. Now 3 weeks later the front passenger side door handle......broken. Every time just opening the door as anyone normally would. Called the service department this morning about a repair and told them I don’t think I should have to pay for this. It’s a door handle on an 8 year old vehicle. It has 50K miles on it, that should give you an idea of how little overall wear this vehicle has on it. I stated the first one was covered by the dealership. Was not under warranty at the time, dealership just did the right thing and covered it. They documented it as damage caused during a previous service visit so they covered it. Asked to speak to a supervisor or manager and was told there was nothing that could be done about this which is pretty laughable. A dealership as big as this simply can’t do anything for a customer about a $200 repair that is clearly a defect. It has happened 3 times now to 3 different handles. Find it ridiculous that I was asked to pay for the last one. Even crazier I’m being required to pay for this one. At this point I’m sure the 4th handle is going to break eventually and I’ll get to do this again.

My door handle broke on a Thursday. I called my service manager at Auto Nation Toyota in Weston. Howard Herman has been taking care of me for over a decade. Called me back promptly and informed me that he was already on it. He then called me back early the next day (Friday) and let me know that he had the part and had me come in that day. Repair made and on my way. Service above and beyond.

Excellent place to shop for a vehicle. Rufus was absolutely amazing. he is very helpful, easy to talk with, and provides superb customer service. I felt comfortable and confident that I was making the right decision. Happy Customer! Thanks Rufus!

I had an appointment for an oil change scheduled for11:45 .I was told by the greeter that they didnt have it on file. They took me anyways and said it would be close to a 2 hours wait. I said i scheduled it around my lunch figuring it would be about an hour. I was told that most of there staff was at lunch! Then why schedule appointments at that time knowing that your understaffed. i cheked the box that I would wait on vehicle as i had to get back to work. I drove 9 miles one way to thhe dealership. Also when pulling into service department both coming and going lanes are obstructed by vehicles for sale causing either lane to merge into one another into oncoming traffic. I wish I would have taken a picture. I was so upset that i left the dealership as soon as I could. when I returned back to my office after missing my lunch i called the service department and I was on hold for way to long. I guess the phone peole are at lunch to. I wanted to file a complaint to theservice manager. There whole system is screwed up...Horrible experience...

I was treated in a very professional manner. The service was expedited in a timely manner. Courtesy, speed of service and treated on a person to person manner are much appreciated in this world of automation. Thank you.

Customer Service is great!! My service writer , ‘Jose Rivera is exceptional! Jose has been taking care of me for years and we actually just bought a new RAV4 instead of a Hyundai which was my wife’s first choice because of Jose!

We found the car that we wanted online. Calm the facility. Ask them if the vehicle was available. They said yes we went to look at it agreed to buy it and the rest is history. Gigi and Yobany are amazing.

As always, great experience at Auto Nation!

Very good experience. They are the best. Very professionals.

Amazing customer service!! Those people make sure you feel welcomed. Our favorite sales person, Manny. Look for him and I assure you will be well attended. Don't hesitate to come to this dealer.

It was a nice experience buying a car. Not harassments. The salesman was Omar and he was wonderful. Will definitely purchase the next car from them.

Superior!!! Bought my 2011 Camry in 2010 and I continue to come from Miami Gardens because of the quality of service, genuine and personal interest.

Daniel.N very professional and nice.

New tires and alignment, replaced CV joint. Mechanics dystroyed my tie rod during repair and said nothing. Replaced. Realigned vehicle. Failed to torque down suspension to proper specs. Violent clunk backing up and turning. Lose control arm. Very dangerous. Fought service to retorque bolts to proper spec. Once torqued clunk gone. As a result alignment was off again. They Test drove car and said "it was fine". Argued and fought again. They had the confidence to tell me to take it to another mechanic and if alignment was off they would pay for it. Well, alignment was off and paid out of pocket for alignment. Showed them paperwork and invoice. Told check would be issued in 3 days. Still no check. This is the result of 2 months of services and mistakes at this service center. I would avoid at all costs. Poor service garage management. Service advisor was great but the mechanics are not up to Toyota standards of quality and may put you and your family in danger.

clementina she is a good seller ... go with her

We recently bought our daughter a new Toyota 86 here. Our first trip didn’t end well as we walked away upset over a bad experience but within days that was turned around. Our sales person Sam orchestrated the turn around completely. Sam had the GM Mohamed call us and the two of them made us an offer we couldn’t refuse. We were able to get the car at a great price and the finance guy, Fabio was super helpful. Fabio helped us get the best rates as well as the best warranties for our budget. Sam has continued to help us even after the purchase and between him and Fabio, we highly recommend doing business at this Toyota dealership. The GM Mohamed is doing a great job at making his business a much better customer service experience. Nice teamwork!

The young gentleman that took care of me was very helpful and professional. I had a very good experience.

Thank Sam for my 2021 Prius Autonation is the great place to shop for new car

Excelente atención 👍👍👍

A huge shout out to Carol, Sidi (I hope I spelled it right, he’s from Morocco. He really goes above and beyond for his customers and made it all possible to go home with the vehicle I wanted) and Allen!! They all made purchasing my vehicle a great experience and I highly recommend talking to them when you’re going to Toyota Weston. I love the car I purchased, it suits me so well. Thank you so much guys!!!

Excellent customer care and timely service!

Wonderful experience at this dealership. From the salesperson (Sam) to the finance manager, they were exceptional in getting us setup, walked us through the process and DID NOT try to rip us off like another dealership I went to previously. Great staff great atmosphere great deal. Check them out and see for yourself and ask for Sam (Asim)

Hi ! Herold Degraff at AutoNation helped me get my very first car ! He was so helpful , understanding and made the whole experience amazing ! He is honestly one of the best sales associates I’ve ever come across . When coming to AutoNation Toyota in Weston , definitely ask for Herold Degraff !

Very good service , friendly and very nice ,thank you for all the help @ Sam !

AutoNation Toyota was great ! Really good service , Herold Degraff is the best sales associate! He was extremely helpful in buying my daughters first car , will be telling everyone about him and this place !

The best customer friendly service.

Very efficient, quick and pleasant.

Update: had a great experience so far this year. ALBERTO at the service dept is great.

Very good attention and support from Sales Agent Aceneth Gomez during the process.

Upon entering the AutoNation, I was kindly greeted by an employee at the front desk who asked if I needed any assistance. I declined and began looking at the floor models and intended on making my way outside to look at their inventory. I was quickly approached by Asim (Sam) and a trainee who's first day it was on the job. Sam took the lead and his trainee would share important features about the car from time to time. I looked at a few cars and didn't plan on test driving at that time. Sam insisted and before I knew it he was back with a key and a plate. Went for a drive and really liked the car. We went back in and starting talking about a possible purchase. I wasn't entirely planning on making a purchase that day, but Sam was persistent and I really liked the car. The only negative and why I didn't give 5 stars; is when the manager has to come out and take over the negotiation. I rejected the first two offers and when the manager came out to discuss, he came with a lower figure that I rejected, and he kind of coldly stormed off, without any "thank you for coming in" "I'll see what I can do" or any pleasantry that would've be appropriate at that time. Just got up and walked back to his office. Sam did a good job of talking to me about the offer although, I was gathering my things to leave. He was able to keep me engaged for a few more minutes. I knew what number I was prepared to pay and willing to walk. The manager came back out and put a piece of paper in front of me with a final offer. he put it down as if he was bothered by it. Maybe that's a tactic in car sales, if so, its off putting. It was where I wanted to be and I made the purchase. Sam and his trainee were solid. Also, the Yobany that processed the tags, title, payment was excellent.

Excellent place, fast courteous, and professional. Highly recommended.

Buen servicio y Daniel te brinda tambien un buen trabajo te lo recomiendo te esplica y te ayuda con tu Automovil

No Hollywood No Endricson only Automation Toyota Weston and ask for Sam Sam Sam Only

Great service 👍👏👏👏

Do not deal with financial manager Claude coz it's going to be his way or high way for you , I never experienced such bad experience with a financial manager who still works for Auto nation as financial manager at Auto Nation .

Services Representative Mike Juan was very professional.

Isreal was on point. He was friendly, knowledgeable, and courteous. He will be my go to advisor for sure!

My vehicle purchase began at USAA Car buying program with a phone call, Then I remembered that my freind Kevin Smith works with Auto Nation. I told him that I was looking for a Toyota Tacoma four-door crew cab new or used and had already called USAA auto buying car buying program. He said let me get the information from Toyota of Westin. They were Extremely helpful, courteous, and professional. Kevin Smith called the GM and I received a call the next day. Jim Bender told me that he would monitor the sale to completion and to call if I had concerns, Benny Dominguez assigned Mario Ruiz to my case. Because of USAA I continued to get offers, one such offer I forwarded to Mario as it was a large reduction, he said of course we will honor the offer, so I was able to stay with Auto-nation Weston which is what I Preffered to do, As I felt genuine care from Everyone that I spoke with. Please be sure to recognize all of your members as I felt like Family, throughout the purchase. And am Very happy with My New Tacoma

I am very disappointed with AutoNation Toyota Weston costume severe They took 2:30 for oil change ,this was very disrespectful with Toyota costume 😖😖

After the lease I had a few questions and reached out to the salesman who assured me he was going to call me back with answers to my questions and he did not. I called him directly a few times to follow up and the main line when I could get a hold of him and no luck. I had to personally drive to the dealer to get answers that could have easily been answered and addressed via a phone call. I was very disappointed with the treatment I got post the lease purchase. Prior to the transaction everything was great but after, it was like you didn’t even matter anymore because they got their sale. Here it is today almost a week and I still have not even gotten a call back. Once they get your money .. They are done with You, if I could return my lease I would they dont deserve business

Jamid mendez who was in charge of my vehicule was very profesional and nice person i am very happy with the service that he provide to me thank you.

Excelente atencion por parte del señor Carlos ordoñez y el Señor Gustavo Gonzalez, no explicaron con muchos detalles los beneficios de comprar la camioneta que queriamos para mi familia, fuimos y de una vez decidimos por una highlander Gracias por su atencion

Daniel, nos atendió muy bien

Excelente atención, servicio de calidad, atentos, preocupados por todo. Me atendió Daniel, excelente!

Sales person very knowledgeable!!

Great dealership. Been doing business there for many years. Service department one of the best. They know there business and very friendly.

We just had a simple maintenance appointment but Greg Correia treated us with utmost respect as valued customers. Thank you!

Excellent Customer Service. Needed to have a recall replaced. They had me in and out so fast you would have thought I owned the place. They were right on top of everything and took great care of my car.

Excellent Customer service!

I purchased a 2021 Toyota Highlander XLE on Saturday, April 10, 2021 from the Toyota dealership in Weston. This is my second car from this dealership and I went back to the original person who sold me the first car there. His name is David Miller. When I called and asked to talk to him he answered and knew who I was right away after three years. He had been promoted to Manager of the Sales Department. I asked, "does this mean you can's help me"? He said no and that he also had his best salesman who was going to work with me in finding the right car for me. The gentlemen that David introduced me to was Cody Perotti. I can understand why David brought Cody into the picture. Cody is an extremely knowledgeable of the car I was looking for and he took me through their inventory and I found the car I wanted to test drive. We took it out and the rest is history. Cody knew everything that this car had to offer and it had tons of bells and whistles. He took all the time I needed to become familiar with this model and all it had to offer. I am not sorry whatsoever for the choice I made. In closing I want to thank David for his continued help and for Cody for the time he spent with me and made me feel more comfortable with all the electronics in this vehicle. If you are in the market for a new or used Toyota, I would strongly recommend Wesson Toyota and ask for Cody, tell him Reine sent you. Reine Fortier Learn to pronounce

I bought my Corolla new in 2016 from AutoNation and have brought it to them for regular servicing since. They are professional, the location is clean and comfortable (I always wait for my car), and it's easy to get early-morning appointments. Their mechanics do a thorough job. I recommend them for your car needs.

Service visit went great.

Jose Rivera provide excellent customer service.

Appointments required for safety but promp service is guaranteed

Great to work with Jose! Great work of the service team!

No one came to tell me that my car work was completed. Went to check at 1 and a half hours and they said it could take that long. They didn't check if the car was done. At 2 hours I went up again and they checked. The car was ready . Then they had difficulty finding the paperwork. It would have been nice if a person came over and told me the car was ready. If I didn't go up I'd still be waiting. Hopefully things will be better next time.

Excellent service/ Jorge was very efficient, honest and the service was on time. Great work.

Highly recommended !!!

Good experience it was respectively fast. The dealer sent me one price, but in reality it was a higher price because the options were added and I had no choice

Very nice service, Alberto called us for a change we needed to do as a manufacturer suggestion. We really appreciate his business and the way he is taking care his customers.

Great service, just call in advance and try to schedule during the week.

Love the place! I’ve been taking my cars here for ever!

The service advisor was great, good communication and he got me decent prices. The work was performed well (PM, tires and brakes replaced). The only reason I can’t give five stars is that our car had a new dent with a scratch in the drivers side door. It isn’t big enough that I would take my car to the shop to get it fixed, but it is definitely noticeable. Accidents happen, but I wish someone had at least admitted to doing it.

Excelente servicio. Se preocupan por atender las inquietudes y necesidades del cliente., con Informacion precisa y detallada sobre especificaciones y precios de cada modelo. y condiciones de adquisicion , financiamiento o Leasing. Atencion personalizada especial. Lo recomoiendo ampliamente.

Muy mala experiencia. No se lo recomiendo a nadie.

My service advisor Rashan was great!!

Fantastic service for our Camry! We needed new tires and we got a great deal plus alignment and free rotation! Howard Herman Assistant Service Manager was the best! So friendly and helpful! Highly recommended!

It was fast and the people were friendly.

Excellent service! They were very attentive throughout the process. I am very happy with mi car.

really good service

I am very pleased with the service provided by Mr. Herman. His professionalism and dedication to service, makes me feel like a valued customer. Thank you Mr. Herman for another outstanding service visit.

Once again Mr. Herman did an outstanding job. His professional attitude always makes me feel like a valued customer.

Awesome used car sales dept. Very honest and fair, explained all the details and options. Not pushy at all!

The car buying process is stressful, but I went to Auto Nation and my stress was gone. Ericka was great!! She listened to me and my wants, didn’t try to sell me something that I didn’t want. I was there for a few hours but the process was really quick. The manager was awesome, Ali the fiancé guy was awesome, the young lady who let me charge my phone was awesome. I would recommend this dealership!! I also enjoyed that my salesperson was a woman 💪🏾💪🏾 I could go on and on, but you get the point.

Rufus was awesome!! I recommended him for all your vehicle needs!

It’s was an okay experience, real liked Natalie, and most of the people.

Un servicio excelente.

they are really competent and Sam help us to buy our new car. recommend it

I flew all the way to Florida to get my car at Toyota Weston from Massachusetts. Mike Bowman, my dealer came to pick me up from the airport and spent some time helping me get comfortable driving a manual (the car I wanted to buy was manual). It was a very personable and warm experience. I didn't feel pressured or coerced at all throughout the process, all the pricing were discussed and agreed in advance before making the purchase. The finance department guy was also really friendly and very easy to communicate with. He answered lots of my questions regarding payment and now I'm back in MA with my little Yaris after a fun roadtrip :). I thank God for this cool experience with Mike and AutoNations~ <3 <3 <3

very good experience, very helpful

Cesar did his best to met my needs.

I’ve always had a great experience with AutoNation. Professional staff and clean facility. Unfortunately this time they’ve found a unique innovative place to leave the empty oil container. Just a friendly reminder to always check your vehicle after it has been serviced. 🙏🏼

My service advisor was professional, knowledgeable, and courteous.

All was good until we talked with the business manager. We were high pressured to purchase an extended warranty on the car. This should have been discussed during the negotiation of the car price. The reason we came to Autonation, was for a no haggle price.

salesman was a good listener and helped me reach the price I was willing to pay.!!!

Liked so much I bought a new Vehicle. The after care, service representative we have is outstanding. Keeps us update and informed on our vehicle and highly respectful during the whole process

He was knowledgeable about the cars and transparent about all the transactions of the process

I am very happy with my deal!!! Sales man listen to my counter offer and worked with me to get a very good deal

Great services good customer service very pleasant. Knowledgeable about they work.

Very nice! Mr.Wan Was in contact with me, while fixing the car!

Great service advisor and great services although the time it took did linger a little too long---sometimes things happen I guess. Overall I'm pleased....

Fast and friendly service

Great and reliable place for repairs and service in South Florida.

I'm so happy with my new Toyota, Carlos is the best sales person ever. Excellent customer service.

Went in for a service, Howard is always professional, and does a great job of getting the service of my truck completed rapidly.

Daniel is excellent guy in customer service. I like to visit Autonation in Weston because has good customer service. Thank you for everything

I have been serviced my first Toyota Camry here since 2009. I have never service my car anywhere else. The peoples I met there are great & respecful and did good job in my car. You have a gentleman by the name of Kurt is an excellent service member in the Toyota service business. Thanks

Excelente Servicio y el señor Jose Rivera es un gran ser humano, lo hace sentir como en casa.

Sam Sam Sam you need great deal on Toyota go to Weston Toyota and ask for sam

I came in interested in the Toyota Tacoma, immediately I was met by my salesman Cody. We exchanged pleasantries, I told him what I was interested in and that I did not want to waste his time or mine. He told me he wanted to earn my business, not waste time, and would offer me the best deal he possibly could. He did exactly that, Great salesman, honest, and to the point. I left very satisfied and would recommend anyone looking for a new vehicle to ask for Cody Perotti. I never write reviews, I’m just your average guy but Cody did an excellent job and so I’m passing this information along.

My experience with Kurt at Toyota Weston was very easy. Everything was explained and easy. He was very respectful and funny. I appreciate his kindness.

103/5000 Greg Gave me excellent attention he was very professional and most important caring

Fui a averiguar por un leasing y me fuí manejando un auto!!!! Gracias Carlos Ordóñez por tu asesoramiento.

Muy buena atención

Always professional and curious

It is always a pleasure taking my car to Weston Toyota and the service men are always a pleasure to speak with

Edmonds did a great job and he was very nice gentleman took the time to explain to me what product he was going to use on my floors. Highly recommend Stanley Steamer.

Pleasant experience. Service was great and completed in a timely fashion.

My vehicle was brought in to fix an AC issue. This was taken care of within two days, and besides an issue with finding my warranty information at first, that was fine. Unfortunately I received my vehicle back with shoe marks and other black smudges on my seats, and with a rather loud rattling noise inside of my steering column. The noise has gotten louder and more frequent over the last several days. This along with other reviews of this place leads me to believe that this service department fixes the original problem for you and then leaves your vehicle with new problems on purpose. Very upset.

Excelente servicio. Los empleados muy amables. Atentos y serviciales. Muy buen servicio

Great customer service and smooth process. Miles of Blessings!

I went to this AutoNation Toyota for my car service the service Rudy torres provided was great! Very patient, and knowledgeable. Very happy with how I was treated at this dealer definitely am coming back

I took my car for service Greg was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my Cars will be handled with care!

Costumer service rocks here

Sam was very attention and help us out to by our car and very patient. I really recommend.

Its a nice & awesome place to visit

Excellent Customer Service orientation, Jose Rivera is the best Agent.

The process was very fast ,didn't have to stay to long at the dealer waiting for my car ,the representative was very nice ,the time he said it was going to take it was on time.

As usual, my service appointment went well. I did not purchase my vehicle from Auto Toyota Nation Weston, but I have gone there for every warranty service since, and have never been disappointed with the friendly and accommodating service as well as the quality of work.

Cant seem to get anyone on the phone in this place service dept managers what a circus bought 2 cars in this place definitely dont recommended

The service was great. The representative was very helpful and polite.

My purchase was extremely stressful, too much of a hurry to sell. Financial dept. killed me. After many cars purchased at this location, probably my last.

I got it was great customer service from the time I walked in the door. I would like to say Thank you to Ms Nadelie and Mr Cooper. Amazing people.

Thank you Sam and Sidi

Thank you Sam

5 star customer service. It was my first time there since moving to Florida. Representatives took care of me and got my vehicle serviced fast.

Jairo was very efficient and educated, the whole buying time spent at Weston Toyota was good.

Excelente Servicio,buen trato

A very pleasant experience purchasing my Highlander. Manny Sanchez, my salesman was exceptionally pleasant and helpful to deal with.

Harvard Herman , Assistant Service Manager,excellent person , I love this guy ?

Great service. Really easy to set up an appointment. They had me in and out.

Alvaro does a great job !

Excellent, knowledgeable service. Thank you George!

Great dealership from the salespeople to the finance team. Got a great deal and a great experience. Highly recommend.

AutoNation Toyota bad is experienced and my life has never been they are not good finance they are terrible people working with you I am not satisfied with AutoNation Toyota and Weston please people don’t they’re they are a terrible dealer the seller man with finance guy with a head manager they are terrible they cut your neck give you bad deal they take all your money o away they don’t want to change nothing they don’t want to give you what you want please if you decide to buy a car do not use AutoNation Toyota they very bad people

Perfect. On time. Nice work. Mike the best. Always be here.

Fine if maybe a little overpriced. My needs were attended to.

Most enjoyable visit. I was treated like a old well known customer. I will recommend this dealership.

Do not purchase an extended warranty, they will rob you blind, lie to you about needing it to lower your interest rate, and when you cancel it, they will not refund on time and keep lying about not knowing about it due to “processing times” They are rude and will not be honest 3 cars purchased there so far, will never go back. Be very careful, all the service’s they sell are unnecessary lies.

Amazing service by Sam and Abbasi Hussain

It was a long drawn out process but not due to AutoNation - CarFax had not updated info on the first car chosen. After choosing the Rogue 2015 in its place things began moving ok. My ex was doing the deal for me and because he was in a foreign country everything took longer. Rufus was my savior thru all of the trials and tribulations. I'm sure when he was alone he had comments, but he never let on to me that he was frustrated. He was an angel through it all. Thank you Rufus!!!

The agent Matheus Comuian at Auto Nation is very helpful and friendly. A very pleasant shopping experience. Highly recommended.

Great experience and everything always goes super smooth. Carlos Vazquez is great, he is the best car sales guy. I highly recommend this place.

EXCELLENT SERVICE BY MY TOCAYO AS ALWAYS.

Aceneth my sales person was great, and the car is nice, financial guys are really a pain, they try to sell , sell, sell you warranty... And don't stop.

The experience was very bitter because the miscellaneous charges are too expensive, in other places those same charges do not cost even half ... I really felt abused ... Also, the discounts offered are not applied to the final invoice ... The advisor never explained to me in detail the amount I had to pay ... I have been a Toyota customer for more than 10 years and loyalty with the brand is losing it ...

Great service advisor. Jose!

Thanks Sam

First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!

Great experience! Our Service Manager, Cesar Saiz Diaz, was very knowleadgeable and helpful. I will definitely schedule my next service here again.

First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!

Our agent Matheus Comuian is very friendly and helpful. Its a very pleasant shopping experience. Highly recommended.

Exelent service, exlenten Time, exelent persons,exelent dealer.

The experience I had here is unmatched! As a first time car buyer I was so nervous I had so many questions! Cody perotti sent me lists for WEEKS to make sure I found the car I loved!! They gave me an appointment based on my availability! The attention in this place is UNMATCHED once again. The finance associate Eddie Gregorian stayed past his shift to make sure I stayed within my budget. Such down to earth people. They work for you, with you. Thank you Cody & Eddie! I love my new car!

Los vendedores son los maximo, dedicados y serios, la atención del sr Sergio Yibrin A+

Todo excelente,muy profesionales,sali rápido con mi carro,...

Excellent service! Thanks Gregory Correia.

Fast Services and Professional, great people!! A+

Excellent work

Each time I take my car in for maintenance or repairs, I make sure that I meet with service advisor, Victor Llano. He does a great job of providing the best customer care, by listening to what I say and by offering suggestions and options. I always think to myself that Victor represents AutoNation so well. One thing I look for in any business is customer service...Does the employee represent the business AND the customer well? Victor never disappoints. He is professional, friendly, and knowledgeable. If I were his employer, I would feel very fortunate. As his customer, I feel even more fortunate for those very same reasons.

Very rude service advisor. He was mad because I entered to his office (wore mask nobody else in the office)and didn't wait outside, there after he couldn't find my appointment and When I stated I will use a coupon he said not intended for other brands than Toyota which is a switch bait marketing in their web site. Never again will have service there.

GOOD Attention, good service, but as always they do not wash your car, that only takes 10 minutes, waiting 2.30 hours or 2.40 hours is the same, wash the cars that are delivered.

My experience at this dealership was more than perfect. Clementina was very helpful and made the car buying experience amazing. I walked away with a brand new 2021 Toyota Camry XSE. I thank her and everyone at Autonation Toyota Weston.

Thank you brother Sam we love our CHR

The guy in parts was friendly and knowledgeable

I renewed my lease last Wednesday at AutoNation, got a Toyota Camry SE. The attention and dedication of Mateus Comunian was rhe fact that led me to decide for AutoNation. I was just checking and he prepared an offer that I did not manage to resist. Thanks a lot Mateus for the perfect job!!!

Took the car in for service and as always I get fantastic service. Great place to get a new car as well!!!

Excelente atención por parte de l Señor Jose en el área de servicio, atento serio y preocupado por nuestra satisfacción, recomendado... muchísimas Gracias

professional experience and experience a great customer service care definitely I recommend to visit autonation toyota Weston thanks

March 2021 was my 2nd time working with Weston Toyota to purchase a truck. We 1st bought a brand new Toyota Tacoma TRD Sport in April 2020 in Voodoo blue, but this year, we bought a new boat and had to trade her in to get a Tundra. This time, we went with a certified pre-owned 2019. Whether you buy new or used, you will be in good hands with Weston Toyota. My comment from last year still stands: Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer, wearing masks, and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we have been good hands for all of our service needs. A special thank you to Scott in Sales and Allen in Finance making everything work out smoothly...

My service advisor advised that Toyota had approved my dashboard replacement after it was deemed defective. At this point my advisor informed me that I would be notified once the part arrived. After three (3) weeks I decided to call to request an update; my numerous calls and voicemails were left unanswered. I was growing frustrated after the fifth (5) week when messages were still being unanswered. I had to jump through hoops till I finally establish contact with the service manager , he response was "Sorry we dropped the ball on this one" ... really?

Aweful Experience. Dont go to them. They are very nice when you buy something. The after sales is terrible. They will never call you back or you can never reach a manager. They owe me thousands on extended warrantees that i bought on a car that i later traded in. Worst dealership ever !!!

I tried shopping around at a few local Toyota dealerships. I initially visited Toyota of Hollywood thinking since it was such a large dealer would be good. I was very wrong, it was such a bad experience there I left without getting a car. While I was still there, I looked online and was able to reach an internet sales manager David at AutoNation. He immediately reached out and set up a time to meet with a rep there Carol. They had the vehicle I was looking for ready for viewing as soon as I got in. It was a very pleasant, and easy experience. David, Carol, and the finance team were very helpful and informative. I would definitely recommend this place toy family and friends.

La atención del Sr. Corrales, y de todo toyota muy buena gracias

Thanks for your services. Was excellent. Sam

Most of the staff that works in that facility are very professional and my experience was great,absolutely I'll continue to take my car to autonation toyota Weston thanks so much assistant service manager Rashan seeram.

Matheus Comunian was perfect supporting me in my decision to lease a new Camry. It was because of his support that I decided to lease, as I was not very convinced when arrived.

I just brought my 6th vehicle here. Sales rep Miguel was very attentive and was helpful. But Eddie Grigorian the customer financial services manager was the only reason I keep coming back here, understanding and helpful and take of care me and my family. Has given me chance when I didn’t have credit and much money fo down payment. That when I came back I had credit and money, still help me give me the best deals and help me every decision in car deals.Eddie Grigorian treated me and my family like if we was his family. Thank you, greatly appreciate it and I’ll come back every time purchase another vehicle.

The sales experience was wonderful. The staff was very attentive and seemed to understand my hesitancy at purchasing a vehicle 700 miles away from where I lived. Once we moved on to transporting however that story changed drastically. I paid AutoNation Toyota Weston for my vehicle March 14th. I still don’t have it today. Included in that payment was the fee for transporting my vehicle to Tennessee. I was treated badly from the beginning by the transport company representative and told I lived in a “bad area”. I have asked the staff at the dealership numerous times over the past week to assist me in getting information on when I will receive my vehicle but am told the dealership doesn’t handle transport. I am confused and frustrated by this position as I paid the dealership directly for this service. It seems that now that AutoNation Toyota Weston has my money in their pocket they don’t care that I actually receive the vehicle. I have been very disappointed in this experience

Great Service. Recommended

Always friendly and always willing to find deals and discounts. Great job on knowing how to keep customers coming back. We've been getting our vehicle serviced here since we've bought it in 2014. Have had 4 different service reps in that time and always the same results. Respect.

Thank you so much Sam

Service was fine. However, someone along the chain stole money from inside my car. Completely unacceptable and unprofessional!

I’ll keep coming back for the warm welcomes and pleasant conversations from every service rep I’ve worked with. Jonathan, Mike, and most recently Jorge have all made it a smooth and quick process whenever I needed to get my Camry taken cared of. Professionalism, soft skills and always a wealth of knowledge if I have any questions.

Jose always takes great care of me. He is fast & the best there is. Very caring & proffessional!

As a first-time buyer, dealing with the Auto-Nation team went ABOVE and BEYOND my expectations. I was so anxious that I brought along a family-member to help me navigate the buying process, and yet I discovered hadn't needed to. The team guided me along as a trusted partner rather than adversary. The excellent value at Auto Nation is not in having the car I love, it is in the excellent people who work there.

My service advisor, Daniel, was awesome. Kept me completely informed and was very personable. I was able to drop my car off for early bird and it was ready faster than I thought. My issue is with the pricing. I was told I needed new wiper blades, all 3 were just replaced a month or so ago. I was told I needed an oil change, I still had 2,000mi left and it was clearly on the window sticker. The price they quoted me was outrageous. I’ve been a customer there for years and really like them. I would just advise knowing before hand what maintenance you are “actually” due for. Jamid is still the best, even though he got promoted and isn’t my service advisor anymore.

they are very organize and helpful.

Greg (the service rep) was very helpful and knowledgeable. He explained everything that was happening to my vehicle and made suggestions on things that needed to be fixed. I was happy with my service and trusted his recommendations.

Howard, the Service Advisor, is top notch and the main reason I keep brining my Sequoia in for service at AutoNation Toyota in Weston. He is honest, friendly, professional, courteous and most of all extremely knowledgeable. There are many other places to go to get my Toyota service but I choose AutoNation Toyota in Weston because I know they will do the job right the first time and at a good price.

Autonation Toyota Weston is the Bomb, Thank you Hussain and Eddie and Specially Sam the man, I got my Brand New Black Toyota Corolla SE

Service was excellent. I would recommend Autonation Service Center to all my friends and relatives.

Good quality service, fast. They should include car wash and vacuum.

The service has been excellent, in the couple times I have visited the service center for regular maintenance visits since I purchased my new car. Service reps are nice and attentive, explaining details of my visit and am out of there fairly quickly.

Went for service on my vehicle and it was quick and simple! I went for a early morning appointment and was out within the hour. Everyone is friendly there and they valet your car to you when it’s complete! Thanks guys. See you next service!

Rashan Seeram is a great guy. He happens to be our go-to guy whenever servicing our vehicle. His friendliness and attention to detail are above anyone's expectations.

Thank you very much for a very pleasant experience. I used to dread taking my car for service because of the length of time it took. I can truly say that all that has changed since I've been going to Weston Toyota for service. Mr Rivera is a very knowledgeable person and makes my visits for service as short as possible. Will keep taking my cars there for any mechanical and maintenance required.

Absolutely outstanding and professional service from sales associate Sam! Make sure you ask for him for a great deal! Very nice and helpful, if you want a Toyota, ask for Sam!

Excelente servicio. Atención de primera por parte del Sr. Daniel Nardinocci, 100% satisfecho.

Good as expected.

David Kafta and his assistant are the real deal for getting from test drive to purchase. The process was painless, I found the car I wanted because he listened to what I desired and not what might need to move off the lot. Everyone even finance was awesome. I already have my first service appointment for next years oil change on my calendar and I am felling lit. Thanks everyone you have my vote of confidence. Love my new wheels.

Cesar , the service mgr was fantastic. He was very professional. However, the first person I met, a Michael, who directed me, referred to me as ‘ms CHIN’ which is a derogatory word describing an ASIAN . That is inexcusable

excelente servicio en toyota weston por parte de Daniel

Some muy atentos y te dan buen servicio y buena calidad

My service associate was so professional and very helpful.

In September 2020 I took my truck to the dealer for oil change, tire rotation and wheel alignment because I noticed that the front tires were wearing out on the outside, they told me that the truck had to be aligned due to the weight of the engine every 12,000 miles and that was not covered by the warranty for which I had to pay $ 79, even so I noticed that the tires were still wearing out in the same way, this week I took my truck again for oil change, tire rotation and I told them that the front tires kept wearing, the person who attended me told me that those trucks had to be aligned every three months, it was no longer every 12,000 miles. I have had cars and trucks of different makes and models long before this 2019 Toyota Tacoma and I have never had to align the wheels. This has been my first Toyota and it will be my last. Very disappointed with the brand and even more so with the dealership's service

Excelente servicio, mi carro estuvo a tiempo. No tuve ningun incoveniente.

Representative was very professional and helpful. She kept me informed while my car was being serviced.

The only issue I had was that when you first get there they have you wait quite a bit before they take you in the office. I understand waiting for car while it?s being serviced and don?t mind an hour or hour and a half but service advisers frequently pass by you and just make you wait a little to long.

People is very professional and kind. I don't have any problem. Thank you

Great dealership approach. I found the car I wanted, not exactly at the price I would pay, but definitely a fair price. The sales assistant, Mr. Cod Perotti, was well prepared and thorough with all my questions. The paperwork department a little less, I did not make any financing for the purchase, so a little more speed of execution does not hurt. In agreement among me and the seller, the car was delivered to me in three days later with the new set of tires and the service performed. Now, as promised, I'm just waiting for the missing elements of the cargo roof to be delivered to me. In context, I am glad I bought the car here, absolutely the best experience out of all the other vendors where I have bargained and bought other cars. My opinion goes to an excellent reception service and customer assistance, noting however the slowness of the purchasing procedures. If there is another opportunity to buy another car, we will meet again!

Took the car in at 7 AM on a Saturday with no appointment for oil change brake fluid flush and tire rotation. Car was done within an hour and a half.

Great work and fast work. Needed new brakes and they did a great job on a timely manner, as promised

Service was quick and informative . Service techs did a multi point inspection

took my car in for service. The service Advisor Alvaro was very nice and not pushy like some others. The process was very simple and although they were busy, I was in and out in about 2 hours. They also have a free shuttle service if you are close enough which is a plus if you don't want to wait for your car to be ready.

Very disappointing experience, the sales person was good, but his manager and the general manager, very disrespectful, irresponsible and un-compromised, even to the point of accusing me of lying to them... After almost 11 hours, I bought my car cash, next day at the pick up, many thing were wrong, and after asking for a rectification, their position was, take it or leave it. I talked to the general manager, I was very upset due to the situation, his words basically were that I was lying and his sales manager was right, but unfortunately he was off that day, so he decided he will talk to the sales manager next day and will get back at me... well it's been 3 weeks, I called the manager at least a dozen times, left messages in his answering machine, and still no response, no answer... I guess that says all...that is the AutoNation Toyota Weston Way....

Brought my car in for oil change and tire rotation. Micheal told me about a recall and was able to work it in so I didn't have to come back. Always great customer service with Michael.

For many years, AutoNation Toyota Weston has been servicing my cars and doing a great job. Always courteous and efficient service.

When I arrived on Saturday to have my car serviced, Daniel over poured windshield wiper fluid on my car. He was in a hurry. Not a friendly person for this type of work. The valet attendant was helpful.

La atención de Daniel Nardinocchi súper buena, resolvió mi problema, fue súper atento y Cortez además las personas que recibieron y entregaron mi carro lo hicieron súper rápido

Very happy with our purchase The System was done so we waited longer than usual but overall happy with the service

I?ve been a client there for several years and they have an Excellent service, quick and reliable.

I dropped my car off. Very easy. Received a call when it Was ready. Perfect

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won’t be going to anyone else.

I bought my car from Autonation Toyota Weston. Very professional, patience and friendly. Drive test was awesome.. Explained everything about almost every function in the car. They have bilingual employees which is a plus. Financial settlement was easy and very clear. As a customer they make you feel confident and you can ask anything you want. Keep up the good work.

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won?t be going to anyone else.

I watch my repair on the big screen in the waiting. The technician working on my car was extremely efficient and check my SUV like it was his own!

They have been doing an excellent work for my car in the last 2 years, no complaints about them.

Excellent Customer Service! From arrival the welcoming person at Service , Office personnel and Mr J. Camacho , were taking care all time of my car and myself. Congrats AutoNation Toyota Weston!!

After taking delivery of my vehicle, I was very happy and impressed with the sales experience we received from Autonation Toyota in Weston. This unfortunately was short-lived as a part of the deal was to pay off the remaining payments on my other car. I was told during negotiations with both my salesman and the finance department that my old car would be payed off within 5 days. This has not been done to date (it has been over 10 days) and I am still responsible for payments on a car that is no longer in my possession. I contacted both my salesman and the finance representative from the dealership. Salesman said he would look into it and get back to me. He has not as of now. I called and texted the finance guy who "promised" to call me after his meeting which as of now has been going on for 2 days as I haven't heard from him. I guess this dealership gives new meaning to the term marathon meetings. As a result, I will not be doing any new business with this dealership and cannot recommend them.

The Service Advisor, Daniel, was great. I didn't have an appointment but he took care of me, no problem. Service was done within an hour. Great job AutoNation!

Vehicle recall repair and regular PM handled quickly and professionally. Howard is always most professional and customer oriented. Would not think of taking my Tacoma anywhere else.

Victor Llanos has been the customer service rep that I've seen for 7 years, he's excellent. Goes above and beyond in the assistance he's provided through those years...

The service manager Michael Juan was friendly, efficient and took care of everything.

This was a great experience. Rufus really took care of me. Love how organized and spacious this dealership is.

Good service and fast responses. Mike was very helpful.

I took my car in for maintenance. The service advisor was very helpful and and curtious .

I started bringing my Highlander here once we moved to SoFlo., while still under warranty. It is out of warranty, and so far my experience with the service dept continues to be positive. If I had one complaint, it would be to streamline the check in process so it goes faster. The staff is always courteous and my car is always completed on the time promised.

Shawn, my Service Advisor, assured that the replacement parts were available and my recall repair was handled quickly and efficiently.

I made an appointment to have my car serviced on 02/16/2021, my Service Agent is Rashan. I was pleasantly greeted upon arrival and the mileage service was discussed and Rashan made good recommendations and cross selling. While I strongly believe that the prices were above market, I am satisfied with the work and products. Going forward I suggest that loyal customers should benefit from discounts and better pricing. Thanks to Rashan and the Toyota Weston for excellent service.

Service was excellent. In and out in an hour. Carlos got an A from me!! Waiting area clean and practiced social distancing which made me feel comfortable.

Great service . The service was excellent. They let me know the issue with my car. Great customer service. I will refer friends and family to this dealer.

Ed was pretty helpful in very single process

Did not wash my vehicle. Mentioned COVID. ? Really. But you can drive my vehicle/ service my vehicle/ park my vehicle. But not run thru the wash? Lexus of Pembroke Pines. Washes your vehicle. Customer service average. No car service for drop off and pick up either.

I went in to Auto Nation Weston without an appointment and my car was fixed in less than an hour and the young lady who assisted me was fantastic.

I believe they forgot to provide the tools to change the tire, and we figured that out two years later when we had our first flat tire. I called the customer service and were very helpful in getting the tools for our car at no cost. 5 stars for the customer service.

now I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location...

Great customer service, quick and on point. Clean facilities.

This was my third service at Autonation, and all three have been good, My service advise was excellent, and the time frame was good.

I?ve been coming here for every service interval for my 4Runner since purchase (5 years 90,000 miles) and have always been impressed with the customer service. Rashan, who has been my service advisor the past 3 visits is outstanding...it?s nice to have someone who knows as much about my vehicle as I do.

The Service Department is great. Made up for the lying salesman that sold us the car. The customer relations, Toyota and the Service Department made it right.

Toyota vanza they not comes up what they promise me to do sales person lying they has fix it already but after I pick up vehicle facing same problems and I tell them I am driving from 69 miles that just jokes for them

Service advisor was courteou and very helpful. He arranged to have GPS app checked with another appointment with a specialist in navigation app.

A mechanical tech at the dealership had erroneously diagnosed my brake pads as worn on my last service visit, but the senior Customer Service Manager had it re-tested and found the pads to be "nearly un-worn" but then expertly recommended that I flush and change my Brake fluid because it had traces of water/moisture in it. This sort of expert review and follow-up is unusual at most area Toyota dealerships! I will return because I'm never overcharged for service like I have been in the past at some other dealerships, and the correct service is usually applied properly.

Rudy took care of my car seamlessly and pleasantly

Easiest vehicle purchase i ever made great dealer .

Good service. Friendly environment. Clean waiting area

I recommend them because I received excellent attention

They are very friendly and professional. Everything is very clean and sanitized. I am confident that my car is getting good, trustworthy, honest care.

Jean was our service tech whom explained everything in detailed regards to my car being service. The lot, facility and offices all seemed clean and everyone was following COVID guidelines. Felt safe. :-)

My wife and I met with Clementina and Sidi, and we were satisfied with their service and professionalism.

The representatives always care about you so well ! I really enjoy to do my car service over there

Their service team was super welcoming and swift. Michael J., was super nice and made my visit easy. He was very thorough and answered my questions.

Jose is very knowledgeable and helpful. I feel he looks out for my vehicle and the safety of my family. service time was reasonable and we were able to get back on the road with confidence. The valet did try to bring us a vehicle that was not ours though. Hopefully he will be a little more careful in the future.

Excellent, good service. Very nice. Very efficient.

Had a good experience when my car was in for 18month check up. My service contact was Daniel and he knows how to treat his customers.

Outstanding service and professionalism, I've been taking my cars to Weston Toyota for many years and I have zero complaints.

Quick and professional

Jose Rivera, is our great service advisor. Very professional, friendly, knowledgeable, always going out off his way at 200% couldn't ask for a better service at Weston Toyota. Thank you Jose for the service you always give us!!!

Service manager Micheal Juan was amazing from start to finish. He listen to me explaining my car needs. The repairs were made in a timely manner. He updated me through the repair process! Great customer service from Juan!

Daniel es un excelente trabajador y el dealer es excelente

I was impressed with with how quickly my vehicle was serviced, and also how friendly the staff is.

Daniel was very helpful and I got great service. Always have my car serviced here because I trust the

Great service from all at this dealership. My rep Rudy was awesome.

Jose Rivera was the best service advisor that they could assigned to help us with our first time service at Weston location he was very friendly professional and knowledgeable, we want to thank you and keep up been so professional and friendly!!!!

Very dissapointed with AutoNation Toyota, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I will never again take them to AutoNation Toyota and I will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any AutoNation dealer and I will share my experience about AutoNation Toyota with everyone I know and online.

We love our Tundra! Thank you for working with us buying out of the area! Mike was great! :)

Customer service , knowledgeable

Timely service and excellent customer service Alberto acknowledge my concern on the issue for my tire, Resolve it quickly Completely satisfied

The lawn people were blowing branches etc right by my car and when I went to drive away I heard something dragging for about a block...then it stopped. When I went out again, same thing so I went to dealer to be sure nothing was going on. They inspected and also rotated my tires (I had bought tires 6 months previous). My only charge was for new wiper blades I needed. LOVE THEM. They really are the best service dept around. My car is no longer in warranty and yet I still go to them. I have a Prius V.

Excellent timing , no argument on the discount requested

Jorge Alvarez and the service team at AutoNation Toyota Weston are the BEST. They are all responsive, thorough, professional and polite. And did I mention timely? Busy people need dependable scheduling and this dealership's service department delivers. I highly recommend!

Very dissapointed with autonation, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I wil never again take them to autonation toyota and will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any autonation dealer and I will share my experience about autonation toyota with everyone I know and online.

The service associate Alvaro was very helpful and the the work was done quickly and efficiently

Eddie Martinez is the BEST! I've bought multiple cars from him and he's on top of everything from beginning to end! Mega friendly, awesome customer service...like I said, the BEST!

Great customer service. Everyone is very polite, professional and attentive to the customer’s needs. I bought a 2021 TOYOTA HIGHLANDER PLATINUM; it’s a gorgeous car and handles very well, unfortunately the next day I brought it home while trying to familiarize with the car features I noticed that the driver seat cooling fan was making a screeching noise, and something also loose/broken in the right track of the same seat. I brought the car in and they told me the fan was broken (brand new 0 miles car) and needed to be replaced. They gave me a rental for one day while getting the car repaired. I picked up te car today and noticed that the issue with the right track of the passenger seat had not been fixed, now I have to bring the car back in again. So far I am very satisfied with the customer service at this dealership but unfortunately their mechanics need to be more thorough and proactive, they are lowering the standards of the rest of the staff at this dealership.

The attention was very good, the waiting time was adequate.

Mr. Jorge from the service department was very cordial and supportive and also very informative. He tried to help me the best he could with my concerns. Keep up the good work. Thankyou JK

Mike Juan, who is my service consultant was helpful and professional as usual. Although they were extremely busy that day, Mr. Juan did the best he could to accommodate me.

Received several free oil changes when I purchased the car. Scheduling was a breeze on the web page. There wasn't much to do while waiting except look at cars which was ok. Free WiFi was very nice! Got the car back much quicker than expected. Due to a leg injury it's hard/painful for me to walk. They saw this and brought my car to me instead of me walking across their large parking lot. Very much appreciated!!!

Excellent service! I would definitely recommend this place to anyone looking for good service and honest diagnosis of their vehicle.

Rashan Seeram did a great job greeting me and discussing his repair recommendations. He also provided a very good repair cost.

Always on top of my vehicle needs. Service dept is the best

Not bad experience, but I just had to go back to the dealer to claim forgotten items... Kept getting calls annoying calls from dealer asking for personal military service information.

Professional

Fast service for a bad battery. It only needed charging and it was done in an hour.

Great service. Mike Juan the Advicer is a great guy. I love dealing with him. My only complaint is that they left dirty hand prints on my passenger and rear seats!

Over Priced

Very good experience, had 8 months left on lease and was able to drive away with new car

Fabulous experience. After a terrible experience at another dealership, I was thrilled to have been treated so well. Rashan was attentive and helpful at every turn. I will definitely return.

Good job to the staff and all persons who were working on the job

I recently purchased a 2021 Toyota Prius XLE from Toyota AutoNation. As we all know, there are many factors that contribute to a positive experience with a dealership, and of course the management team is a huge part of that by way of ensuring that the procedures are efficient, the physical space is aesthetically pleasing and inviting, and the staff is knowledgeable, engaging, and responsive. All of those things are in place at AutoNation and it was a lovely experience overall. Fabio Duque, who handled the financials, was warm, informative, and generous of time and spirit. Oscar Ramos, the manager, came over to say a warm hello. The overall atmosphere was professional and polished, yet there was also music playing and, while I was waiting, I saw several members of the staff talking and laughing, and a couple of times dancing, with each other, which created a super fun and festive vibe all around. But what truly took my experience to the next level is Frederick Pantin, the sales associate who managed my purchase. He was, of course, on point with every aspect of the procedural protocol, from our interactions by phone and email prior to my decision to purchase the car, to being there waiting for me outside when I arrived, to explaining the trade-in and purchase process, to facilitating the test drive and all the paperwork, to walking me out and getting me set up in my new car. Frederick is highly professional and competent, but what makes him really exceptional, in my opinion, is that, in addition to all of those things, he is the most genuine, warm, pleasant person to interact with. Moreover, he balances that with the utmost professionalism and integrity, such that I felt completely at ease throughout the process, and never like I was being pressured, condescended to, or disrespected. He seems able to strike the perfect balance between a sincere personal touch and appropriate professional comportment and boundaries. I could not have asked for a lovelier person to spend those few hours with, and his serene and engaging yet unobtrusive demeanor made me feel like my new car had been blessed with positive energy and good fortune. In summary, I'm thrilled to be with AutoNation for all my car needs, and I would recommend AutoNation to anyone. Thank you, Frederick and all, for a great experience. And I LOVE my fabulous new car!!

As always you offered a very good service. I will always do my car service with you.

Great support by Howard Herman nobody else will touch my car. Till next time H&H Regards

I was well attended by Daniela Ferrer y Gustavo, a friendly and pro treatment

I lease and it has been a pleasure getting a car from Toyota for many years

I had a great experience with Tamara . She was pleasant and always reachable.

Friendly and courteous and the facility was very clean.

Went for an oil change they found power steering needed to be serviced too, I agreed. Waited over two hours. No car wash, it was not working! After I left saw the recomend: engine air filter, cabin air filter and fuel system needs attention! Why wasn't I told when I was there or explained at all. Very disappointed. I will take it somewhere else.

Bought my car in for service, as always Victor did a great job, always professional and ready to help.

As always excellent customer service and a very good team of associates

The wait was a bit long for an oil change. I guess it was a busy day. I have been dealing with Toyota for about 20 years. I guess that says it all.

Michael Juan was very helpful and pleasant, which made my wait easier.

I felt very happy at Autonation. The customer service was excellent.

The entire process was very efficient from early drop off to pick up. A major job was completed smoothly. All people I felt with were very helpful.

Excellent service, Howard was so knowledgeable and helpful

Like getting discounts and able to use coupons. Like my advisor Mike Juan.

Best service overall for for scheduled maintenance. Jose Rivera was outstanding

They were great especially Michael Juan he was so helpful I have bought 5 cars from this dealer ship and love it

They are fast, reasonably and friendly

Ok my wife brought my 2019 4Runner in for an oil change. That was straightforward enough. She came out with a piece of paper with the good better best upsell with prices ranging from $500 to several thousand dollars for services-things that were on there were: rearrange floor mats, install washer solvent-I was waiting to see if they were going to have ?inspect muffler belt?. I have the platinum service agreement through corporate Toyota that covers maintenance and Autonation is trying to get their share too-feels very south Florida scammy. I have reported them to Toyota Corporate-I don?t mind paying for good service and quality but when I see this type of up sell I feel like I went to a buy here pay here lot.

Prompt service. Kept me informed throughout the process.

The staff went over and above what was necessary in meeting my needs. Both Daniel and Jamid came through when I needed it. I strongly recommend AutoNation Toyota Weston.

They are very friendly and even gave me a great financing interest rate that I wasn?t expecting actually.

It was a pleasant experience dealing with the Service Dept. They were all attentive and provided quick turn around with my vehicle. Thank you to all!

I was at the dealer Weston Toyota for a simple oil change and tire rotation after waiting for 2.5 hours. I got my truck and noticed that the tires were not rotated , so I told the service advisor Jorge Moreira and he took the truck back. After another 45 min I got my truck back , that was in a Thursday, in Saturday I was driving my truck and started to heard a loud noise coming from the front end of my truck and really loud I was able to made it home , so I decided to check the front end of my truck I used my car jack and while inspecting the front tires both tires wheel. Nuts were. Hand tied. I was able to take them out with out a wrench .. call the services advisor to report the incident and he told me that it was impossible like he didn?t wanted to hear. No even and apologies. So I called the service manager and he took care of the problem ...,,,

Rudy Rodolfo Torres is amazing. Very polite, very helpful, knows his job and above all very professional. I was there before two so with my car and the cause of this I asked for him when I was going in again. Please let Rodolfo (Rudy) know

Our sales rep Danny was amazing. He walked us through the whole process, he made it really easy. When we walked in we had an idea of what we were looking for and Danny managed to pinpoint us to what we wanted. Thanks Danny! Mark and Anne B.

Great service , nice staff

Very good service. Customer waiting area clean and comfortable. Cashiers, friendly and very good service and attention.

As always, I received a 5-star service all around.

I have a Quick and Easy maintenance service experience

Service was excellent and my appointment was with Tamara and she was great

Daniel was very helpful in getting my car serviced

This Toyota location is the best! They are friendly, helpful, and informative!

Excelente atención. Servicio excepcional.

Auto Nation Toyota Weston has taken care of me and my car for years. I can always count on them to be professional, honest, and caring. Special thanks to Howard Herman for watching over me!

I have been using the service dept for 13 years for my FJ Cruiser and I would never go anywhere else. Over the years I have encountered probably every intake service person there and have never been disappointed. Most recently Howard Herman greeted me and he was extremely knowledgeable and helpful with conveying recommendations. I don't let any other service shop touch my car.

Excellent service. Nice employees and you don?t have to wait much for service

I took the vehicle in fir a service the representative that was assigned was excellent.

An extra tent check in service, directing the car 🚗 flow very well. The entire service process is pretty smooth. Option of both indoor and outdoor sittings.

Service Advisor Nicholas Green provided an excellent service. He was very courteous and cared for customers.

Salesman looked out for me for 2 months getting the vehicle I wanted. The vehicle was in high demand and limited make. To be honest I was starting to forget a bout a new car when he called And told me he got one.

Waited 2 hours for an oil change and tire rotation. We had made an appointment 5 days before to make sure that day was not packed.

I have been servicing my 4Runner for 10 years and I have never had a negative experience. I have always been treated professionally, courteously and like a a family member!

I purchased my Corolla a year ago, along with a maintenance plan that allows me to go to any Auto Nation dealer. this is my second Corolla from here, and I have always been treated extremely well.

No updates ever. You have to keep asking for status

Howard has been my cars Service rep for many years , very honest, professional and polite. Thank you again Howard

Nicholas is very customer oriented service Advisor. He made sure my Toyota Sienna got the best and fast service. He was in contact throughout the whole process. He communicated with me clearly regarding my Toyota Sienna. Thank you Nicholas.

Alberto was awesome!! I do recommend! AutoNation Weston is the best service ever!

Excelentes trabajadores, excelente ambiente, excelentes instalaciones

excellent service. Have been coming here for may years.

Jorge was attentive and helped us service our Sienna quickly and efficiently.

Great service by Jorge Moreira, Thanks

This review serves to express my sincere appreciation for the outstanding customer service you have given me throughout all of my recent car service transactions with you. I wanted to say a huge THANK YOU to Rudy, on Tuesday my experience with Rudy Torres was exceptional. I can state without hesitation that his service is always to be complimented, the whole process was great from the moment I walked into AutoNation Toyota Weston greeted right away. From the moment I spoke with him on the phone, Rudy was not only friendly and welcoming, but extrememly knowledgeable so smart and informative. I am just a regular lady on a regular budget, he understood what I was looking for and was able to deliver. Rudy was very professional through our phone calls prior to the appointment, I honestly felt like I was dealing with a friend. He asked if I wanted a demonstration of the sound systems in a model vehicle and I’m really glad I said yes. So when arriving back home to my residence I wanted to stay in the car until the song was finished. Well, I got news, it does not work that way because when I come home, I am staying in the car and play at least 3 more songs. Listening to "Show Me Love” by Alicia Keys one of my favorite songs enjoying my recent purchase. Last night while driving listening to music ... I was having so much fun getting lit and my girls turn to me in the car and says I can see in your eyes you’re happy and I wonder how many other people noticed. Wooowhooo! 🎶 I look forward to doing business with you again in the future Rudy. I wouldn’t consider going to a different dealership or working with any other service manager. Thanks again for being my trusted car advisor and you always assessing my needs accurately, exceeding my expectations and delivering on your promises. With love and gratitude 🤩🤩🤩🤩🤩5’s

Rashan did an excellent job of explaining, assisting me and executing the services I needed. He?s a keeper. Overall I?ve been impressed with the level of service I?ve received the past couple of years since moving into the area.

Before I pulled in Jose was ready with the paper work for my vehicle. He knows exactly what has to be done and dicusses it with you. There is no one better then Jose.

Always quick and easy for my maintenance service! Nick has been outstanding.

Took my car in to the service department because it had trouble starting. Needed a co worker to jump my vehicle. Told my service advisor about the issue. Along with that my tires were to be rotated and there was recall on the fuel pump. I pick up my car a couple of hours later the advisor tells me everything is good the battery and alternator were tested. The following day my car does not start gives me the same issue I had which is the battery. Also either my tpms is wrong or they did not check my 3 of my tires have low pressure. Brings me to question what was actually done while my vehicle was in service? Now i have to bring it back and have them fix what shouldve been done the first time.

excellent service from the telephone to in person Alberto Corrales is that kind of person...excellent advisor ad professional all the way

Excelente servicio y atención!

Service was excellent; Howard Herman was very professional and courteous. The service was completed within the time promised.

Auto Nation has one of the best customer service that I’ve ever experience. Understand my concerns, and actually went above, and beyond to make sure that vehicle was taken care of. My customer advisor also gave me an estimate of when it would be finish, and it was done before that actually time limit. Thank you so much !

I had my truck serviced in response to a recp wall notice in which the fuel pump was replaced. The paperwork I received indicated that all parts of the truck had been checked out and everything was ok including warning lights. However, a day or two later the check engine light came on in the truck and would not go away. I did contact the dealership about the situation and they agreed to check out the problem which will be done on Monday, Oct 26.

Friendly and professional services. Quick turnaround

Daniel went over and above to accommodate my needs.

The service was amazing. They are always professional and always willing to help the customers. I was able to get my new car and I love it already.

Went to Toyota Autonation in Weston, FL to have my 2013 Prius brake booster recall done. The service advisor was Adrian. He took care of me and had the car completed as promised. So far the car does not make that continuous electronic whirl/whining every 20-30 seconds. What a relief. I hope all went good with the repair. Great service. Time will tell.

Rafael from south florida made purchasing my 2015 Mazda 3 an absolute pleasure instead of the usual hassle purchasing a used car normally is. It was easy and he helped in every way imaginable. Anytime there was a problem he was moments away with a solution. I will be purchasing all my future cars from auto-nation and Rafaels dealership in specific!

Excelente atencion, excelente servicio. Puntuales y muy amables.

Rufus is the best sales person at Autonation Weston!!!!!! He makes the process of buying/leasing a car not so tedious.

Great experience for my first time in sales. Salesman spent a lot of time with us. We felt very comfortable with sales.

This is the only place I trust to bring my vehicle to get serviced. The facility is always clean, they are organized, and the service is always fairly quick. I recommended anyone who has a Toyota to service their vehicle here!

Excellent, very friendly and competent. Will go back again

Awesome staff and service! Went in for a recall on my toyota tacoma at 7am. Was out by 8am. Service is quick if done early. Everyone is respectful and are not pushy.

I found a car I wanted online from this AutoNation Toyota Weston in Davie, FL dealership. I asked for free shipping to buy directly from this dealer vs my local AutoNation affiliate and was told yes, but then no after I agreed to buy from them. Sales rep says he thought "included in the price" meant "included in the financing". Talk about bait and switch! Then they hit me with their huge $799 dealer service fee. I provided my own financing, got the insurance and provided all the requested documents on day 1, and three weeks later they still haven't finished the paperwork or shipped the car. They made an error and my sales rep tells me "not his department", so I guess customer service for AutoNation isn't his department either, he'll just keep blaming others. When I posted this review elsewhere, they said call our GM. 5 calls and departments later turns out they don't even have a GM. Ended up getting a $300 check for my efforts. I paid insurance for weeks, but they hadn't even gotten me the paperwork to sign. They blame this on their antiquated way of signing the paperwork, then fix it. All of this great "service" for just $799. Now that I've gotten the car, it only came with one key fob. That's a $500 expense or risk being locked out for the rest of the time I own this car. I still have no registration or copies of the deal paperwork. Out of town buyers beware!

I have never had a problem with my service. I’ve been going here for years. I particularly like Howard who is always very personable and helpful every time.

I had a 5 ⭐️ experience at AutoNation Toyota Weston, my service advisor, Rudy was a 5-Star guy. I had a very pleasant experience at AutoNation Toyota Weston thanks to Rudy Torres, extremely professional, helpful, knowledgeable, courteous all the way. His ability to answer my concerns and explain my options, was exactly what I needed. He was very transparent with pricing over the phone also provided me with timely information and updates on my car and I knew exactly what my financial obligations we’re going to be prior to my visit. I highly recommend Rudy and the staff at AutoNation Toyota Weston. AutoNation Toyota Weston has provided the best service to me for over 5 years now I will continue to choose the dealership :)!

Sales associate found the perfect car with everything I requested. Process took longer than I wanted during Covid. I?ve been coming to this dealership for my Lease for many years.

Rapida y eficiente, el dealer, muy servicial y eficiente en su trabajo

I recommend Autonation Toyota Weston because they are very professional, they do their job in a fair time and at a reasonable price.

I have gone there multiple times for the same concern. They do not properly diagnose the problem and refuse to do work covered under the vehicle warranty. It?s 5mins from my house but I am never going there again

All the staff, seller and finantial advisor, managers, recepcionists were really of great help, I congratulate them all.

Dani is an excellent salesman. He’s truly an asset to your business!!

the service was great and the service advisor was the best you should make sure all your advisors are as knowledgeable as jose Rivera.

I've beeb coming to Auto Nation Weston for the past 4 years for service on my leased cars. The service team is excellent and so is the customer service. Have nothing but good things to say about this service department.

Dani was a fantastic salesman. He was efficient and wouldn?t let me leave without buying that car. He did a great job. He?s truly and asset to your business.

Perfect service - i have a lease on a Toyota Camry - perfect service, thank you so much Rudy!

Driving away from a dealership in your new vehicle, without the factory floor mats because they have to keep them in the parts department because they have an employee theft problem is unacceptable. I had to make a special trip back the next day during normal parts department hours, just to pick up my floor mats. There’s not SOMEONE on staff at all times that can be trusted with a key to a floor mat storage room?!?! And then it took 3 weeks and 6 days for my trade-in to be paid off. The excuse for the delay from the dealership finance manager was incompetence. He told me they sent the check the first time to the wrong address. My sales guy Juan, couldn’t have been nicer or more responsive. If I went back to Weston for my next Toyota, it would be to deal with him.

Service was completed in a half hour. Check in, facilities, and service agent all top class.

everything handled very professionally and with ease, which resulted in a very pleasant experience. Jorge Pacheco treated me with utmost respect in an expeditious manner: Outstanding!

Excelente atención Bilingüe Spanish and English Muy limpio

Mr. Rudy Torres, was very professional,knowledgeable and courteous, repairs to my vehicle were done promptly. I live closer to a different Toyota Dealership, however I drive the extra miles to go to Weston Toyota, the service and professionalism can not be found elsewhere. Thank you. I will keep recommending Weston Toyota to family and friends

I love bringing my Corolla for service here because the great service, my service advisor Alberto Fuenmayor is always willing to assist us, great attitude.

Es el peor concesionario que existe actualmente en la ciudad de Weston y posiblemente el peor dealer de Toyota en Florida. Mal trato, no entregan los carros a tiempo, mal servicio post venta...

I arrived an hour before my scheduled appointment. They serviced my vehicle and had me out within an hour. The employee, Mike Juan, was sincere, honest and a pleasure to work with.

Alvaro was amazing!!! My ac was acting up and instead of treating me like a female who didn’t know what she was talking about, he listened ! He explained everything in detail and his quoted time was on point!!!!!

Convenient service hours. Easy scheduling. Courteous customer service reps. My car was ready on time as promised.

Excelente todo y vayan con Daniel para los servicios del carro su atención fue impecable

I found a car I wanted online from this AutoNation Toyota Weston, FL dealer. Tried to get free shipping to buy directly from this dealer vs my local AutoNation affiliate and was told yes, but then no after I agreed to buy from them. Says he thought "included in the price" meant "included in the financing". Talk about bait and switch! Then they hit me with their huge $799 dealer service fee. I provided my own financing, got the insurance and provided all the requested documents on day 1, and now a week later they still haven't finished the paperwork or shipped the car. They made an error and my sales rep tells me "not his department", so I guess customer service for AutoNation isn't his department either, he'll just keep blaming others. I've paid insurance for a week now, but they haven't even gotten me the paperwork to sign. All of this great "service" for just $799. Out of town buyers beware!

I found a car I wanted online from this AutoNation Toyota Weston, FL dealer. Tried to get free shipping to buy directly from this dealer vs my local AutoNation affiliate and was told yes, but then no after I agreed to buy from them. Says he thought "included in the price" meant "included in the financing". Talk about bait and switch! Then they hit me with their huge $799 dealer service fee. I provided my own financing, got the insurance and provided all the requested documents on day 1, and now a week later they still haven't finished the paperwork or shipped the car. They made an error and my sales rep tells me "not his department", so I guess customer service for AutoNation isn't his department either, he'll just keep blaming others. I've paid insurance for a week now, but they haven't even gotten me the paperwork to sign. All of this great "service" for just $799. Out of town buyers beware!

Buen servicio, muy bien atendida

Service was professional and would recommend to all my friends. Great Job well done.

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I have purchased several cars in the past from this dealership. My trip to the dealership this time was because of a Manufactory Recall on one of my cars that was pending. The whole procedure, with a scheduled appointment, was professionally done and did not take long. I am a very satisfied customer.

Al Corrales is service oriented, very friendly and pays close attention to customer?s needs.

customer service was excellent. The overall experience was great.

Excellent customer service and quick vehicle service too.

Excellent costume services, thank you for you attention.

When I arrived my name was not on the appt list for the woman I made the appt with but I was assigned to Rashan Seeram who in my opinion is the best service representative I could ask for. Even though I was just there for a recall he took care of me quickly respecting my time, advised me of the time frame which was met asked if I needed any other service which I did need an oil change so he added that to the service for me. Thank you Rashan...

Excellent customer service

Facilitated remote leasing of the car and delivery of vehicle to my home. The process was largely quick and pain-free.

Daniel Nardinochi is always helpful! Thanks!😃😃

After many years as well as many cars....I am always satisfied and feel comfortable at AutoNation. My service rep, Victor, is always helpful

Very Helpful, very clean, they are keeping distance

Appointment time was on time and efficient. Car was taken care of right, was in and out in about 45min.

Excellent job by all. Howard did a great job with managing my expectations.

Timing was important for me and this dealership was very accommodating. Scheduled for 7:00 am, was out of there by 7:45. Great job guys !!

Howard Hernan Exceeded My expectation as always! Thank you for 15 years of awesome service.

I took delivery of a new Toyota yesterday and my salesperson, Fredrick Pantin 1-561-507-7460 was the best salesperson I have ever had at a car dealership, hands down. I have met many bad in the past and he is a true professional. NO SURPRISES ON THE VEHICLE PRICE, TRADE IN PRICE, etc. He responds to texts or emails quickly and got me the price that I wanted after contacting other dealers. He / they do not take advantage of you with thousands of dollars in additional fees. The deal was worked over the phone, they delivered the car and picked up the trade...easy! I highly recommend Fredrick as he made buying a car painless and enjoyable.

Thunbs up! Service advisor Mike very courteous took care of all of our needs!

Good customer service. Right away, the first person that I talked to made me feel comfortable and was very helpful as well as everyone else that my call was forwarded to. Thank you Rudy for everything.

Even though I didn’t buy, they were very helpful and willing to accommodate my requests. They give you the price without those additions that other dealerships do and unfortunately I had 2 of those experiences