Recent Reviews from AutoNation Toyota Weston

Serviced the AGC ELECTRIC INC Co. Vehicle. Treatment was professional.

Friendly and accommodating.

The only reason I’m giving them three stars is because Richard was so kind. We sold them our truck and purchased a used Corolla. The whole process took about 4 hours. When we left we noticed the Corolla smoking and promptly returned it. They told us to return in the morning and they would give us a check for the truck. They offered to have it looked at by service, but we declined. The fact that it was stamped inspected and safe, but it was most definitely not. I don’t trust any car inspected on this lot. When we returned in the morning we were greeted by a very rude man “Ceronni?” The used car manager. No one has any idea what was going on with our truck and treated us like we were bothering them. No apologies, no smiles, no eye contact, just annoyance radiating from the staff at the front. They kept our truck over night and then voided our file knowing we were coming back. So now we are going through the whole process of selling them our truck again. I’m sitting here at the table and I cannot wait to leave and never return. I wish I would have take my business elsewhere. Update: I called the GM per the owners suggestion. The GM didn’t answer or call me back, it’s been about two weeks now. To my dismay my husband purchased a car there. They knew the awful experience we had and still did nothing. He bought a newer Corolla, we asked for another key because we only received one. Thinking it’s a courtesy, we went in on a Thursday and they tried charging us. Absolutely mind blowing. Still only have one key. 🤯🤯🤯🤯

They had my car for around a month for a recall in which the part was on backorder. I went to pick it up when it was complete. The battery was dead and needed to be jumped. I had to replace the battery because they left it sitting there with no maintenance to keep it going and no response when I asked them about it. This is unprofessional to give a car back to someone in none working order when it was given to them with nothing wrong. Now it cost me money that I do not have to replace it. Absolutely upset about this.

It was an excellent service, after all

Excelente atención!

I have purchased and serviced two vehicles here at AutoNation and I am very happy with all my experiences. They are courteous and helpful whether it be for a purchase or parts and service.

Was very satisfied with the Service like never experience before, from the moment we arrived was excellent, everyone was super friendly,

I brought my van to Auto Nation Toyota in Weston and I was taken care by Al Corrales. From the beginning to the end, Mr Corrales took care of my van very professionally. There were a few important things needed to be replaced and in 4 days I got my van back working just right! It’s been a blessing of an experience. From the time you arrive to your appointment to the time you are done it’s very pleasant to witness how all the employees work as a team. I recommend Alberto Corrales. The LORD bless you all!

I had a very UNPLEASANT experience when about 3 weeks ago went to this Dealer on a Sunday to lease a Toyota CRH of a pearl white color. I was asked to leave a deposit and come back to do the paperwork. A sign was left inside the car saying that it was sold, so I felt confident that there were not going to be any problems. The salesman Giovanny Castano was incredibly helpful through out the transaction. I put the insurance with the VIN number of the car and received a receipt saying that the car was reserved to me, When I went back to pick up my car, the dealer had SOLD IT. I went into shock. I could not believe what I was hearing!!!!!... I needed to return my rental car that morning and I was absolutely devastated by their behavior. Giovanny, who had all the paperwork ready for me to sign, was also very upset. It seems that the car was sold the night before I arrived. Only when the manager MARIO RUIZ found out about the facts, arrived at a solution and I had a car by the following weekend. I want to make clear that this was NOT a misunderstanding. The car had a sign that it was SOLD. Although the Manager found a solution and I had a car of same color (which apparently is not easy to find) I was left with a bitter sweet memory about this experience. Very unfortunate.

I had a very UNPLEASANT experience when about 3 weeks ago went to this Dealer on a Sunday to lease a Toyota CRH of a pearl white color. I was asked to leave a deposit and come back to do the paperwork. A sign was left inside the car saying that it was sold, so I felt confident that there were not going to be any problems. The salesman Giovanny Castano was incredibly helpful through out the transaction. I put the insurance with the VIN number of the car and received a receipt saying that the car was reserved to me, When I went back to pick up my car, the dealer had SOLD IT. I went into shock. I could not believe what I was hearing!!!!!... I needed to return my rental car that morning and I was absolutely devastated by their behavior. Giovanny, who had all the paperwork ready for me to sign, was also very upset. It seems that the car was sold the night before I arrived. Only when the manager MARIO RUIZ found out about the facts, arrived at a solution and I had a car by the following weekend. I want to make clear that this was NOT a misunderstanding. The car had a sign that it was SOLD. Although the Manager found a solution and I had a car of same color (which apparently is not easy to find) I was left with a bitter sweet memory about this experience. Very unfortunate.

Great service

Nice place. We found the car we wanted online, placed a reserve on it and bought it the next day easy peasy.

During the visit, the service advisor promised that the car maintenance is done in around 1.5 hours. The customer agreed for the service to be performed after making clear that the car was needed around that time because the customer needed to go to work. However, the car was not delivered according to the promised time.

Awesome personal relationships thank you guys

Autonation Toyota Weston thank you for a very pleasant buying experience, and especially Carol Mansour!! We purchased a new Toyota Tacoma today and could not be happier, best price in town with no hidden fees! The whole process was transparent and the customer service from Carol was second to none. I should have just started my search here, excellent!

Very professional and cordial service

Made an appointment to test drive two cars today at this dealer. I asked multiple times if the cars were on the lot and I was told they were. Got there and after waiting half an hour I was informed that neither car was on the lot. Then they wanted me to look at other cars to complete a bait and switch.

Ayer me toco devolver mi auto, y muy mala experiencia, no recomiendo para nada hacer negocio con el dealer, te dicen una cosa, y tratan de sacarte dinero como sea te presionan tanto para que pagues de alguna forma, me fui a otro dealer y fue lo mismo, la verdad era mi primera vez que saque un auto lease y he pagado todas las cuotas, y luego tratan de sacarte dinero justo con esta situacion en la que vivimos. UNA CLIENTA SUPER DESCONTENTA Y DECEPCIONADA, NO RECOMENDABLE !!!!!!!!!!! :( .

Al, my service manager did a good job of taking care of my needs and even tried to find a lower cost part for a nonessential repair. The effort was appreciated.

Thanks so much Sam we love 💘 our Tacoma God Bless

Wonderful. Jerry was excellent. Energetic, well mannered and knowledgeable. They have variety of car collection and with reasonable price. Ali made our final documentation with smile and ease. Keep it up.

Great service, friendly staff and fast approval. Didn't expect to be walking out with a car that day and I did ! Thank you auto nation for my new car and purchase !!

The dealership is upfront and professional. I was treated fairly for my costly repairs. Jose Rivera was my service advisor and he took the time to answer all of my questions and put me at ease ensuring me that we would get my car back in the road as quickly as possible. Jamid Mendez is the service manager and he went above and beyond to assist with the best pricing possible due to the lightening strike that disabled my car. Anthony the senior technician explained the necessary repairs and even when we had to dig deeper to fully repair the car, he was knowledgeable and kept me abreast from start to finish. I will definitely continue to trust this ream and the dealership.

I have 3 lease at Toyota on Sunday I went to change my RAV 4 they treated me so badly that I ended up at Hyundai buying a Sonata. Obviously they are not interested in leasing at this time

Amazing team! Peter, Hugo, you two are great! I am satisfied with the customer service, communication and going over and beyond. I WILL recommend this company to my friends and family!

I came in with my two daughters to find out about possibly trading in my car for a 2021 rav4 and was immediately greeted by Sam. He was beyond helpful and attentive. He went above and beyond to ensure I found what I was looking for and even spoke with and entertained my children. Allen in finance was also so great and helpful and I was able to walk out with the car and price I wanted.

La atención fue excelente mi vendedora Clementina la mejor la recomiendo al 100% la más atenta simpática eficiente , Jhony el financista excelente trabajo explicó todo perfecto súper rápido y nos ayudo bastante , Oscar el manager gracias también por lograr el deal , el carro estaba perfecto …

Great service as usual, Danny was very informative, helpful and accommodating. All done in timely manner

excellent service, highly recommend

I’m leaving now with a brand NEW CAR! So excited! Thank you Sam and Jovany for all your help! I’m in love with my RAVA 4!

I made an appointment online to get my car battery replaced. When I got there they took my car in and informed me that they will call me when the work is complete. After an hour, I received a call informing me that they do not have my battery in stock nor do they have an ETA on when one would be available. The dealer informed me that there is a battery shortage and they can’t locate a battery throughout the state of Florida. I did find the battery at another dealer. I guess they would rather have one of there customers go without a car then have to go to another place to purchase the battery. When I received my car back, not repaired, it smelled like oil or gas. This is the second time my car was returned with this strong smell that takes 2 days to dissipate. I will not be purchasing a car or bringing my car in for service at this dealership again. Sincerely, Lost customer

I went to this dealership a couple of weeks ago to look at a 2017 Honda Accord sport they had I test drove the car and looked at it car was leaking oil dove like really bad the car needed all kinda work so me just trying to see if the manager will fix the car before selling it he set down and wanted to make us get the car just like that they wanted $19,000 for a car leaking oil and needing a bunch of work used sells manager was really mean after I showed him Rick case honda had the same car with less miles for the same price he set there and called me a liar and said I was wasting there time but he kept trying to make me run my credit. Thanks to him I’ll never go back to autonation all they care about is selling they don’t care about customer service. Go to Rick case if you need a car this people will try to rip you off literally make sure you look at the car you getting and make sure you take it to a shop if you don’t know much about cars because they don’t care if the car is leaking oil. I’ll post a picture of the car I got at Rick case Honda is literally like new.

The best dealership!!!

Fast, clear and friendly.

Great service, always

Yes! Friendly, efficient service.

Bought a used car recently and I've gotten no help on trying to resolve some issues that have popped up with the vehicle. (1) You cant get a hold of anyone at the dealer with some people in service bouncing me around and keeping my on hold. (2) Since I could reach anyone I had to personally go to the dealer and turn in the car myself. They said they call me in the morning following day. Turns out they did not and I couldn't reach them so I had to drive to the dealer to find out about my car. When I got there all the service advisors were sitting around not doing jack. (3) They diagnosed my car with a "bad battery". (I was having idling issues and CEL, nothing to do with a battery.) I go to BMW Pembroke pines and they completely diagnose and want to fix my car within 1-2 days for $2800. Mind you my car was suppose to be backed by a 90 day warranty which they couldn't find in the autonation system. Every used car has that warranty.

Job interview huge dealership

I had a great experience with Federick Pantin from sales. He was very responsive, helpful and answered all my questions and concerns about the vehicle I was purchasing. He went above and beyond to help and make sure I was taken care of. He communicated every step of the way and was very transparent with the whole process. Would recommend this dealership as well as Federick for all your Toyota needs. Thank you AutoNation Toyota of Weston!

Excellent costumer service! Everyone there is very helpful and provide an explanation of services.

Great service from Alvaro - I had to wait for the vehicle to be services and was able to walk into a cubicle and continue to work for the time being. Wifi was strong, the desk was a little dirty from I suppose someone eating there but overall a great experience.

Experience was great. Showed up a little early and still my car was taken in for service. No lengthy wait time, and everything explained that was going to be done was done. Jose is the service representative who assisted me. Great attitude and very welcomg.

Excelente atención

Went to get a recall done on my Toyota and service manager Rashan was really nice and helpful. Got my repair done and Rashan recommended a few things but was not pushy which I appreciated. Friendly and pleasant experience

Alberto C in service is always amazing . Is always prompt honest and reliable when it comes to servicing our vehicle.

Thank you Luis. Great job.

Service agent was awesome , in and out of service in just under an hour

Great service! Convenient and reasonable price.

Best customer service experience time and time again! A bit out of my way but worth it just for the great service, can't say enough!

Thanks brother Sidi & Asim

Awesome experience as usual. The service department is always fast and reliable. Kurt is an A+ plus guy!

Great service, first time here. Quite impressed. I will be back to do other services....Gamezter25

Not good.

Went in for oil change and to check brakes. Was told I need an alignment and they would check the brakes. I told them to go ahead and do the alignment. When they text me about the brakes they also mentioned some filters that needed to be replaced (nothing about alignment because we had already discussed that). Told them not to replace the filters just do the brakes. At the end (after almost three hours) I was told they did not do the alignment because I declined the service. I never declined. I actually told them to do it. Will go back to my original place at Lipton Toyota.

This is a very large, clean, up to date facility. The staff appeared to all know and carry out their roles seamlessly. The staff are also all kind, courteous and respectful. The regular maintenance plus alignment was a reasonable wait time of only 1.5 hours. The waiting room has comfortable seating, vending, and business center for client use. I was out of town here and very impressed.

Best prices in florida 👌 recommend to everyone don't wait time in another dealer this is the best 👌

I was going to provide a better review until today. My overall experience at the dealership was great with Eddie. Just paid msrp for the car and we usually pay less. After receiving a call from Honda finance regarding my June payment I found out that the paperwork and check were never sent to them. The finance manager said this would be taken care of prior to the June payment due date. I called the dealership today and a manager just informed me a check was mailed to Honda July 5. Hoping all is good at this point.

Gracias a Eceneth

I went there for my regular oil change. Cesar is very helpful and provide a very good customer service 👏👍

I've been using AutoNation Toyota Weston as my service center for years, and until the last service, I realized that my SUV was pulling to the right. After pre-paying for every service (with the included Toyoguard they offer...) when I went back to request the warranty on the pulling, the "Service Manager" confirms that alignment is NOT included in my pre-paid Toyoguard service... I was amazed! Even though I said, well, how come you don't tell me that I need to align my tires? And he said, "well, we gave it to you after your service repairs, in your service sheet". they never gave me after each service, my service sheet... SO I claimed that as well, and again the service manager says: 'I'm sorry we didn't gave you the service sheet, with all the recommendations, here it is! After years! Come on! Years of service and they never gave me the post service sheet!

My vehicle suffered damage there, I did not realize it until the next day since that day I picked up the vehicle it was raining and you cannot check if there was a damage, when I returned to claim the damage they told me that they are going to check the cameras, wait a week for the answer and they never told me, I had to go to the dealership again and the manager of the service area told me that he checked the cameras and he didn't see anything, I never saw that video, then he agreed to talk to his boss and let me know on Monday, I already knew what the answer was going to be because from the beginning they didn't want to acknowledge the damage to my vehicle

I recently purchased a car in Autonation Toyota of Weston, there was an issue with the car and I went back to the dealer and explained the situation, they immediately were receptive and quick to resolve the issue. I was very happy with the way they handled the situation and left the dealer with a very good impression. I can honestly say they are very professional and customers are their number one priority. The sales manager Sidi Abdalla was great and made sure I was pleased, that’s why I give him and the dealer 5 stars and I recommend people to go there if they want to have a great experience.

Excellent Service! Knowledgeable personnel. Will take an appointment.

Recently I took my CT200H to ATW and I would like to report that the service and advice provided by Jared Johnson was outstanding. He was able to diagnose the problem quickly and I had my car in two hours. Great job!

Great service! Sam helped me get a new Sequoia real quick and was very friendly and helpful. Highly recommend!

Super prompt and efficient service

Excelencia, rapidez y confiabilidad

Not having purchased a car "sight unseen" before..was, in and of itself, scary enough.. The uncertainty and the history of "used car salespeople" made for a bit of anxiety.. The car arrived..and it was everything the salesperson stated it would be.. and more..I have been more than pleased with the car !

I bought my first car from them a 2015 mustang from the used department the sales person was by far one of the best I’ve worked unfortunately though a month with the car the battery out of nowhere stopped working I was told that the car had a full inspection prior to being on the sales website and everything checked out I had to get the car jumped 7 times I was told the manger of the department said the will not replace the battery since it’s been a month which I find very disappointing since I was supposedly sold a car with zero issues . Please make sure you guys check any used car from this dealership it seems that they just Overlook on inspections of they’re vehicle .

Sam is a wonderful salesman, he kept his word and updated us about the delivery of the car. The car is just like promised. He should be promoted!

I enjoyed the way it was organized, step-by-step, and the courtesy in which I was treated.

Quick friendly service

This dealership took the time to explain everything. They were patient and courteous. They answered every question and made sure we had a great experience.

When I bought my from them ,I had let he sales person know of their inbound inventory. The sales person was only interested in sell what they dealership had on hand. So don't expect a helpful sales person. In the service dept., don't give them cart blanche. they will put the most expense part in or on your car if can ($20 wiper blades aftermarket assembly ea. instead of wiper blade refills 9.99 ea. and the refills were BOGO. The service person would even give that). It took them 3 visits just to put on wiper blade inserts . I sat right in the guys office repeated what was on on my appointment ticket (pic). Oh and as courtesy they will call your work , speak with your boss just confirm your coming to your scheduled appointment. I was hoping AutoNation of Weston would better than the Honda Dealership that left, but their not.

I just had my first service on my Highlander. Cesar was my service advisor and made sure the process was flawless. I will be back for my next service and know exactly what to expect.

Kind and attentative staff.

Excelente! En la cita del servicio nos atendieron de inmediato! Y nos informaron de todo lo que iban a hacerle al carro! Muy buena la atención! Y cuando compramos el carro nos atendió Daniela, quien fue muy diligente y con mucha paciencia para que compráramos el vehículo acorde a nuestras necesidades! El único punto es que compramos un llavero Toyota y se rompió el mismo día, nos lo sustituyeron cuando fuimos nuevamente y se volvió a romper! Sugiero mejorar la calidad de los mismos!

Impossible to get ahold of unless you want to "schedule for service". Getting someone on the phone to confirm if a part is in stock is not possible. I tried texting. I tried Google chat. I've sat on hold multiple times for over 30 minutes just for someone to pick up and put me on hold at the back of the queue. I've been promised a call from Customer Service multiple times. I miss Toyota of Melbourne in Brevard County. They were pros. Toyota of Weston is useless.

Since I purchased my vehicle back in 2006 I have used them for the service and care of my Scion XB.

I took my Highlander to get serviced at this dealer and had the best time. Rashad, my service advisor was attentive and kind. Told me my car had a recall which I didn't even know about, and helped me get everything taken care of before a road trip. I'll definitely be coming back here!

Excellent customer service!

AutoNation is always professional and extremely accommodating, even with an unexpected repair and no appointment they completed my service quickly.

Excellent service !!!!!

AutoNation Toyota Weston was very easy to work with, I've never seen a dealership of that size, so i was nervous I'd get lost in the shuffle. They were very fair in their pricing, and kept me informed throughout the process.

Location very clean, staff friendly & professional. The work was done efficiently so my wait time was only 1 hour. Would recommend......

Once again Howard Herman provided expert Customer Care Service. Perfect Professional Care!!! Denise D. Moss

Un lugar como ninguno en la Florida excelente servicio por parte de todo el equipo y el vendedor Daniel como todos muy profecionales y serios recomiendo este lugar como el mejor de la florida

Enrique Prado is the absolute best over there! Always been my go to salesman!

We bought two cars from this dealer two months ago, the seller Many and the financier Fabio, excellent professionals, they guided us and helped us in an extraordinary way. But two days ago we went because one of the cars had problems with the battery. Gustavo the service associate was never willing to help or explain us. He was very rude and told us that we had to pay for the battery. I decided to go see Fabio and he once again attended us and helped us excellently. If you want to have a pleasant experience Buying a car, without a doubt you have to go directly to Many the seller and ask for the financier Fabio. Le compramos dos autos a este concesionario hace dos meses, el vendedor Many y el financiero Fabio, excelentes profesionales, nos guiaron y ayudaron de manera extraordinaria. Pero hace dos días fuimos porque uno de los autos tenía problemas con la batería. Gustavo el asociado de servicio, nunca estuvo dispuesto a ayudarnos ni a explicarnos. Fue muy grosero y nos dijo que teníamos que pagar la batería. Decidí ir a ver a Fabio y él una vez más nos atendió y nos ayudó de manera excelente. Si quieres tener una grata experiencia comparando un coche, sin duda tienes que acudir directamente al vendedor Many y pedir por el financista Fabio.100% recomendados

Wonderful service! All work was done promptly & all service reps were courteous & polite.

La atención excelente, la atención de Daniela Ferrer mi vendedora fue muy buena !! Todo a la altura 😊

🙃

Muy buena atención...

Quick and Easy! Always a good experience when getting my car serviced.

Jorge was fantastic!!!!!!!!

Excellent service. Short wait time.

Great experience and customer service

The Best Toyota in Florida! Great Service!

****BUYER BEWARE**** If I could give them no stars I would. Be very cautious buying a used vehicle from this place, they claim to inspect and certified…. I purchased a used Jeep Wrangler from them 3 weeks ago that they claim was inspected and certified. Within two day of owning it I had to replace the CV joint on the drive shaft that was bad and there was clear damage visible when I inspected it. Now since all of this rain the past 2 weeks I have discovered a water leaks or I should say water falls on both door that flooded the interior. I had to pull the drain plugs and the carpets out to let dry due to the wet dog smell from being soaked. When brought to their attention I was basically told to go kick rocks it was sold as is and it your problem…. Not to mention while doing my own routine maintenance because the engine had a miss, discovered two cracked sparks plugs and all 6 looked like they hadn’t been changed ever. These are all things true ASE Certified Mechanic should have been able to identify when doing a proper vehicle inspection and certification….. Morale of the story unless you want to get screwed out of your money go elsewhere…… DON’T WASTE YOUR TIME. see picture if I could upload the video of the water leak I would have….

They are good , reliable and honest

Hola , feliz y bendecida Aceneth Gómez , excelente trato me saco un corola 2021 , muchas gracias la verdad muy agradecida primo con dios y con ella .y el equipo.

Quiero agradecer ,la Señora Aceneth Gómez , soy un cliente muy, muy satisfecho;me siento muy feliz de tener con su ayuda un Toyota corola 2021por lo que quiero darle un 10 o un 100 de estrellas.Mechas gracias, yo no pensé lograr esto .

They provide very good service. will definitely recommend.

The service was excellent. From the moment we arrived unti the valet brought our car back. I give it four stars because of the phone service. I called several times to make an appointment and was never able to talk to a person. The automated phone service asked me to leave my information and said that someone would call me back. I never received a call back. I decided to just drive over, and once we got there everyone was great. They need to do something regarding their phone answering service because often that's the first impression for customers.

Sam Faizan Excellent Salesman got me the Camry I wanted and delivered on time outstanding

Mike and Omar was fantastic and explained all details was or first time but on Toyota.

Alberto, was the an amazing service representative. He was attentive considerate and very, which is very hard to find at a service dealership. I'm very happy coming here very very very very very very very happy.

excellent service, finished within the time promised, friendly, professional, and knowledgeable service advisor. Jose Rivera Is the best!

Great service

Good service.

I took my car in for service. Even though I didn't choose a sevice person Jose came to me and was very professional, courteous, and kind. I was a bit nervous because of my previous experiences but I was very pleased with Jose and he will be my service person from now on.

I went in for a tire issue. While there, I had the good fortune to work with Jose, who was a top-notch employee in every way conceivable . . . very knowledgeable in his field, very personable, and had the rare ability to speak about car issues in a way that the common lay-person could understand. He was an absolute pleasure to work with. Straight A's on Jose's report card.

Excelente servicio ! Puntual, y efectiva PUEDEN MEJORAR LAVANDO EL AUTOMÓVIL al salir de servicio COMK LO HACE HONDA Y WOLSVAGEN

I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location... As ALWAYS A GREAT EXPERIENCE AND POSITIVE OUTCOME..LOVE THIS SERVICE AND DEALERSHIP...

Great service representative and good service Tecniens. Service rep. Howard H, always assists customers with a smile and expert advice!

Good people but not car wash 🧼

Very nice service, Alvaro called us for a change we needed to do as a manufacturer suggestion. We really appreciate his business and the way he is taking care his customers.

Good Service Nice People.

Allen Godfrey from Finance was on point, extremely attentive to our needs and made it a great experience overall, thank you so much. Manuel Prado Giménez had excellent customer service skills and was patient throughout our shopping experience. Thank you guys

It was everything good

My husband and I had the most stress free new car sale experience in our lifetime. The salesman Scott Krohn and Finance Manager Eddie Grigorian were very professional and super helpful. I highly recommend them to anyone who is looking to buy or lease a car and be stress free. Thank you gentlemen; we love our experience and new car!👏⭐️👏⭐️👍

5 stars goes to Jorge M, who listens, explains what is needed, and professional. I will return to him only. He doesn't pressure you or uses any gimmick tactics, and makes you feel you are a valued customer. Thank you Jorge, you're a true professional. The service cashiers is another story. No one knows how to process a check payment, forcing you to use a credit card. A customer service cashier needs to speak English well enough to extend good service. My husband does not speak Spanish so I have to turn in the cars for repairs. Management dropped the ball in the cashier section. My 1st time there, the people didn't want or show any desire to take care of me, they kept talking about other things. My apologies to the cashiers for needing service. Thank you Jorge for being the exception.

As always, to this day all I can say is positive about the service I have received at Toyota Autonation through Mr. Michael Juan. He goes the extra mil and goes a above and beyond to help his clients. Mr. Juan definitely strives to properly represent Autonation Toyota.

Went to view cars at AutoNation Toyota at Weston and was impressed with how they handled COVID19 procedures and how clean the showroom was. I loved my non-pushy salesperson, Daniel Gonzalez who provided space but was available for questions. He was knowledgeable, professional, courteous and did not make us feel pressured. Today, I'm a proud owner of a RAV4 and would recommend AutoNation to my family & friends. Also a shoutout to Yobany at the Finance Dept who also assisted with the paperwork. Thank you Daniel!!

Went there to get service my car Rashan Seeram was amazing. He was knowledgeable, courteous, helpful and extremely accommodating. He took care of us from the moment we stepped in the door. Great guy that really went the extra mile to make sure we had an excellent experience and that all of our needs were met. There are dealers that are closer to my house that is not to be named but I go out of my way to go to this Autonation Toyota Weston because of the service provided by Rashan and the rest of the staff there. 10/10 would recommend.

Automation Toyota has always been a customer service oriented dealership since I began bringing my vehicle here 5 years ago. My current service manager Rashan Seeram is the best I’ve ever had in those 5 years. He’s knowledgeable, honest, trustworthy and personable. As long as he is there I will be bringing my vehicle there for its service needs.

Great as always

Exceeded expectations

Thanks to SAM Faizan i was able to get my new car 👍

Nice service

Excellent customer service.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Sam was incredible and I trusted him instantly. I shopped around with multiple dealers and knew I was going to eventually go with him. You can trust him at your first time sitting down with him. Highly recommend and so excited to be back in a Toyota!!

For a regular suggested service intervention by the car manufacturer (10,000 miles checkup), there is nothing to argue/qualify yet (because nothing extraordinary has happened beside oil and filter change). However, it is worth mentioning the always outstanding attitude of my Service Executive, Jose Rivera: 2 thumbs up!

I always have a good experience when I have my car serviced at Auto Nation Toyota Weston. Jose is my service advisor and I highly recommend him to everyone.

Thank you to Sam for getting me into my Hybrid Highlander today! He’s the most trustworthy salesman I’ve ever met. The numbers didn’t change and I shouldn’t have wasted my time anywhere else. He encouraged me to do my due diligence and I came back because the others didn’t listen to what I needed / wanted. Thank you again for your help!

I work here very good to. Take car

Sam,Fabio,Oscar where really great to work with from the sales to finance they were the best definitely would recommend

Great, no issues

Jose Rivera is a really nice guy, always willing to help you with your car's issues, the bad side are the persons in charge to repair or fix your car, (I know that is out of Jose's hand). I leased a 2019 Tacoma, the tires have been wearing out on the outside, they recommended me to do wheel alignment, so I did it twice, one at the dealer and one in another place, the problem is still there and nobody at the dealer has an answer. Last week I took my truck because I was noticing something like a misfire, the asked me if I can leave my truck overnight to check it early in the morning I agreed, supposedly they didn't the problem but the problem is still there

IS OUR FIRST EXPERIENCE WITH AUTO NATION TOYOTA, SERVICE AND CUSTOMER ASISTANCE PERFECT A1.THANKS

Very good service waiting time Very good

Jose was great he did a great job, Jose was great he did a great job

Great service, friendly and knowledgeable staff. Got a great deal on new vehicle.. Up front with everything and not pushy at all.. Recommend for sales and service! Update 7/13. Had my Tacoma serviced and again great customer service. Was busy but didn't have to wait too long. Any questions, was called. Everyone wearing masks and still keeping a good distance. Will keep going back there for service. Still recommend!

Nos atendió Daniela Ferrer y la verdad es que es de las mejores experiencias que he tenido comprando carros. Daniela nos entendió desde el principio, nos escuchó y cumplió con lo que queríamos. Desde ella hasta el proceso de financiamiento, totalmente recomendado

AutoNation Toyota Weston is safe, efficient, professional and friendly, and they always do excellent work in the time frame promised. Jose Rivera is hands-down the best Service Manager I've ever had the good fortune to deal with. He's always friendly and warm, and his advice is always honest and reasonable. I know I'm in good hands.

AutoNation Toyota Weston is safe, efficient, professional and friendly, and they always do excellent work in the time frame promised. Jose Rivera is hands-down the best Service Manager I've ever had the good fortune to deal with. He's always friendly and warm, and his advice is always honest and reasonable. I know I'm in good hands. Five stars! ⭐️⭐️⭐️⭐️⭐️

Everything was great. Service excellent and fast! Thank you Kurt!

Sam Faizan was personable and knowledgeable. Was great assisting me with my new purchase. I would definitely recommend him to my family and friends for their next Toyota purchase.

Very professional and attentive. Was able to get what I needed done in my car. Highly recommended.

Quick and easy!

jorge is five star he cares he calls

Israel was my service advisor, he was so friendly and got me out quickly. Also he informed me very well on what my car needed and the perks I have as well.

Al my service rep is great and the whole dealership is outstanding thanks.

The service advisor was very helpful, accommodating and knowledgeable with my questions. The service was on time

Excellent personal service from the time I drove into the service area till the valet handed me my key back! Great place to do business.

I had a great customer experience!

Nice job & thanks Sam

1. Waiting Time: I spent more than 2 hours on my car maintenance by 20.000 miles. 2. Customer Services: after long time waiting the person who attented to me (KUR DEZEMBER) never gave me the information about my car, for example: before this visit, the associeted let me know if everithing is ok or if something that need attention. 3. Customer Services 2: Mr. DEZEMBER told me that the car was ready long time before but he only called and texted me. He knew that I was waiting in the dealer and never take 2 minutes to look for me in person, customer services really awful. 4. Services: the same day of the visit to this dealer when it supposed did the maintenance to my car, the dashboard of my car shows me again the message "maintenance required" visit the dealer. This is really disappointing because I don't feel confident if my car got the services required. 5. Customer Services 3: I have been calling the dealer for 3 hours and It was impossible to talk with someone in Services Department. Really bad services and awful customer services.

Great customer service!

Servicio rápido y profesional . Todo bien limpio y mucha cortesía y appointment en su hora. Los recomiendo para cualquier trabajo y servicio.

Jose was great, especially when I was coming in for my first service appointment. A great experience!

Israel was great! He ensured my car was serviced in an efficient and timely manner. I'll definitely bring my car back to AutoNation Toyota Weston for service!

Frederick and Clementina were a good team! You should ask for them to get a good deal

I didn’t have an appointment, I arrived, and they took my car to the service in few minutes. Approximately an hour later, I got a call to let me know that I could pick my car up. For me, it was speedy.

After waiting for almost 3 hours with an appointment, I'm yet to get the service done.

Victor Llanos was professional, friendly, knowledgeable and helpful. He knew I would be waiting on my car and got the car serviced quickly.

Uy qué horror te quieren empujar los carros como sea terrible

Sam was very easy to deal with. First time New car owner, no hassle straight to it. Very professional and happy to have him help me.

Excellent customer service, Daniela Ferrer was wonderful, she made the whole process easy and fast… I live in Houston and costumer service made me buy a car in AutoNation Toyota of Weston. We did most everything over the phone and emails. I traveled to Florida and I was out of the dealer in no time driving my new car.

Excelente servicio, me ayudaron lo más que pudieron y Daniela muy nice y transparente en sus transacciones 😘thank you

Tire light came on, was in the area, sorry forgot name (older guy in corner svc office), no appt, fit me in to check, in/out in under a hour. Yes it was a fixable patch for nail in tire. Comfortable waiting area in lobby. Thanks!

My service writer is an exceptional person (Jose Rivera), I love how he basically remembers each one of his customer's name. When you get a person like this who makes you feel welcome, and is concern about the issues you maybe having. It makes you want to keep coming back for the service. Keep up the excellent work you are doing Jose Rivera.

I was taken care by Israel Raud he was very nice but I came home I had a collector?s item small bat in the side of my passagers seat it was taken I?m highly upset about that

After 2 hours of waiting for a oil change found my vehicle in the parking lot . Service advisor forgot to inform me it was ready for pickup.

José Rivera in service is the best! I love my Toyota hydrid, it’s so comfortable and efficient!

For over a decade the vehicle servicing staff at Autonation has taken great care of my 2004 Toyota Celica GT and all of our family vehicles. The advisors are friendly and kind, always going out if their way for us. Not to say there haven’t been hiccups along the way, but that is when they shine and take responsibility until everything is perfect. That to me speaks volumes for this company and their staff. Thank you to all the advisors I have worked with over the years and to the servicing manager for their caring and excellent customer service.

My Service experience was beyond Excellent Mike Juan was fantastic new what needed to done on my car My car runs great!!!! Jeff Hoppenfeld

Very pleasant experience with Cesar. Checked out the car from head to toe. Nothing urgent to attend to, (Which is always good news)

I did not have an appointment and they took me in right away.

Daniel N. was great. He got me in and out in less than 30 minutes. Always great service and professionalism. Only place I’ll do my service.

Just an oil change and tire rotation. Check in was quick and easy. Car was ready in less than estimated time. No problems.

Thank you Sam! My father in law loves it!! best seller in town! best guy ever!

Si necesitas alguien en español, Daniela es la mejor sales Rep. Para financiar Claude fue tremenda ayuda

Excellent service. My 4Runner 2021 Five Thousand Miles Service left my car better than when I took it out for the first time with 5 miles. The Service Advisor that did the paper work for the 5000 miles service explained to me clearly the entire procedure to be done. He did a great work too. Looking forward to go back to AutoNation Toyota in Weston for future Warranty Service.

My advisor Jamid is a guy that has no negativity in his book. On my way home after 5 pm a light came on my dashboard I took a chance and met him at his kiosk. You would expect a " Man it' s passed 5 pm can you come by tomorrow" Not at all. Received me with a wide smile like he cared, and took my keys and car to disappear in the repair area. 5 min later emerged with my problem solved. WE NEED MORE JAMIDS AT TOYOTA OF WESTON.

My experience was good I went for an airbag recall. It was quick and Jose took care of me.

Service Dept was excellent !!

DO NOT GO OVER THERE, We went to lease a toyota corolla of 24.000$ 36mo/ 15.000 miles, and our surprise was that the manager was trying to scam us with a LEASE OF 600$/mo,10k miles of a TOYOTA COROLLA?!!!. We have a excelent credit and they gave us that offer?? We went to MERCEDES BENZ, AUDI, BMW, VOLVO and TESLA and all those cars previously mentioned the monthly lease payments were CHEAPER than the COROLLA! A audi A4 45 TSFI fully loaded of 52.000$ in a LEASE of 15k miles/36mo was 100$ cheaper than a TOYOTA COROLLA, the sales man was super nice at us and he understood the situation but the manager tried to sell uf that car, and that toyota is not comparable to the Audi or the brands previously mentioned, I will NEVER gonna go again in my life to that dealership. After the went over there we went straight to Audi and bought it, they are crazy is they think that someone is that stupid to lease a COROLLA for 600mo/10k miles NO VAYAN PARA ALLÁ!! Fuimos a hacer un lease de un toyota corolla pero anteriormente habíamos ido a marcas mas premium como AUDI, MERCEDES BENZ, BMW, Volvo, TESLA y pensabamos que nos iba a salir un lease de un carro que cuesta la mitad de uno de las marcas anteriormente mencionadas por la mitad obviamente, nuestra sorpresa fue que nos intentaron hacer un LEASE the un COROLLA ni siquiera el mas equipado, POR 600$/mensuales y con 10k millas ademas de dar 3500 de down!!!!! y con credito excelente, porque tenemos 789 de credito!!!!! Muchísimo mas caro que las demás marcas premium, el manager nos quiso estafar, el vendedor el cual tengo que felicitar ya que se porto muy profesional pero el manager si nos quiso vender ese carro a muy sobreprecio y literalmente no tenia nada que argumentar porque un Audi A4 45 TSFI el mas equipado que tenía un precio de 52.000$ salía muchísimo mas económico que el COROLLA por mucho por 100$ menos al mes y era 15 mil millas y 36 meses con 2500 de down, definitivamente nunca mas voy a ir a este dealer en mi vida, una horrible experiencia gracias al manager que quería hacer muchísimo mas dinero en un carro que no vale NI es la cuarta parte de un AUDI, BMW, MERCEDES BENZ, TESLA

I was having trouble with one of my tires leaking air. After taking it to the Local auto repair several times, they could not find the problem. Since I was right in the neighborhood, I decided to go over to AutoNation Toyota Weston. Although I didn?t have an appointment, they referred me to a service manager immediately. I told Kurt what the problem was and waited in his office while he checked out my car. When he came into the office he said there?s good news and bad news, bad news being my tires were very low on tread but the good news was they were having a sale of buy three tires get one free. Kurt was extremely sensitive to my needs And made sure that the tires were in stock before he took my car. He kept me updated on the status of the replacements and had me on my way within a couple of hours. He was extremely wonderful to deal with and I will continue to use him as my service manager.

It's always a pleasure to schedule service through the Asst. Service Mgr., Howard Herman. He's very pleasant, professional, knowledgeable, thorough and follows through on his promise to get the job done in the alloted time discussed. He deserves to be acknowledged and rewarded for his excellence, consistent service.

Cesar Diaz made the service on my car an easy process. Cesar was communicative, helpful and provided excellent customer service!! Thank you! Weston Toyota is consistently 5 stars!

Good service

Friendly quick service and fixed my issue.

Big shout out to Eddie Grigorian and Chery Thompson! These 2 are the dream team! I recommend them when visiting AutoNation Toyota Weston any day! Chery was on point, had all the ducks in a row before we even got to the dealership! She was pulling up the car to test drive when we were arriving. Eddie went up to bat for us and got us a great rate! Would absolutely buy from them again!

I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.

I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.

Kurt is the best, very friendly and professional staff

Muy buena atención del señor Cesar ! Gracias

Sam was the absolute best car salesmen Ive ever met. Because of him i got my dream car AND for an AMAZING price!!! Id refer him to anyone and everyone! If you are looking to buy ask for Sam!!! I promise you wont regret it! Thank you Sam!

Lovely car

Don't go with the financing from toyota. With a great score of 730 they will stick it to you for 9%. No Bueno.

AutoNation Toyota and Daniel N. always give me great service. Just brought my 4Runner in on a recall for the fuel pump, although my vehicle has never had an issue or mechanical problem. They told me 3 1/2 hours estimate and it would be done. I was out in a little less than 3 hrs, awesome!

Great service. Friendly staff. Thanks Howard!

It is my first time bringing my car for service to Autonation, even when I didn't bought the car here they treated me like I did. Excellent service and knowledge. Thank yoi!!

Excellent service, thank you.

Rashan Seeram is a very competent Assistant Service Manager that helped me out with all my Toyota Corolla maintenance needs.

Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:

Fast service and welcoming place to wait

Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:

Price are higher than other dealers u

Excellent service from my service advisor Gregory Correia.

New Vehicle and Brake rotor was damage. They repaired the Car and now making same noises. Do we need to take the vehicle to another dealer? Is the Service Department really doing a good job? We will try one more time. Not happy!!!

Muy buena atención de parte de todos los que sirvieron en sus diferentes empleos mientras hacían el revisado del carro; la atención fue excelente y tomaron el tiempo necesario para la revisión con mucha responsabilidad. Estoy muy satisfecho. Muchas gracias y felicitaciones a los empleados que desde el principio hasta el fin me atendieron. Atentamente. Delio Zuluaga M.

I arrived early for my appointment and they quickly swapped me to an available advisor. The process was seamless and the truck was delivered on time.

Kurt was very nice and answered all my questions. Will come here again.

Tamara was great and helped me with a potential problem, nice to have a woman who understands!

excellent service, very friendly and helpful. Facilities very good

I was very satisfied for the service of repairing the flat tire

Good service. People were very nice.

Very smooth operation. No hassle and no pressure. I love the service that they offer.

Thank you for the fantastic experience with our new C-HR !! Rufus was fantastic and very communicative during the entire process. He immediately answered all of our inquiries, and we had many. Thank you to Rufus and the Autonation Toyota Weston team for helping us get a great deal on our new vehicle. -JC

Recomiendo este concencionario 5 estrellas en servicio al cliente y trato amable . Nuestro y vendedor Roberto muy servicial nos atendió con mucha paciencia en ningún momento nos sentimos presionados en comprar . También quisiera mencionar de nuestro financista nos ayudo mucho. Por mi parte regresaría en el futuro.

Staff was excellent but I have a Trail Edition Tacoma and the boxes leak! No repair because its to new !

Excellent service and excellent attention. All staf is excellent.

The dealer was busy, but the service folks were cool, calm and collected. I was told that my car should be completed fairly quickly and it was.

I was very pleased to visit Auto Nation. It was a great experience from buying my car to my first service. I was impressed by the profesionalisme and the effort of the employees to carry out their duty in an effective and timely manner.

nice place and people. however guest wifi is a real mess. it doesn't work. I tried to do some workpapers there and I couldn't

To buy a very bad experience they told me that the car was not crashed and after making the purchase we realized that the car was crashed, when doing the service they do not know what kind of guarantee or service coverage the customer has and I go out and do not they filled the corresponding fluids I had to return

Great dealer for buying a Toyota and for service!!

Mr. Cesar Diaz, Service Advisor was very professional and courteous. My car service was done timely.

Very nice place, my car was serviced quickly and right that?s not the norm in other places

Very fast especially for a Saturday on A holiday weekend.

The experience on my first visit was very smooth and the people at the dealer Very professional

Courteous professional service

I went to have my car serviced without an appointment. The entire process took about 1.5 hours which is excellent and speedy considering I didn’t have an appointment. The service consultant was very professional. I highly recommend them. Thank you!

Always excellent service. Jose Rivera was my customer service person. He was professional and very personable.

Something has to be done to improve the time it takes to get an oil change. I had a 1015 appointment, and didn't get my vehicle till 1200. I saw my vehicle being driven out of the work area at approximately 1140.. I finely went and stood by the service agent's booth, he was with another customer, I waited 20 minutes to get the paperwork for my auto...Something needs to be done to lessen the time for the oil change, and the time to get the vehicle to the customer...

It's took almost 3 hours. They promised that they will fill all fluids But my car after service there was empty viper fluid tank,and radiator coolant was very low. This service was so disappointed!!!

I think The Dealership has professional Customer service that treated people with respect .

Excelente servicio, excelente trato, excelente ambiente

My maintenance representative Rasham Seeram was excellent!

Our service rep is Howard Herman. He has always done the best he could for us and has made honest recommendations. Very much appreciated.

Great experience with Rashan! Totally satisfied thank you!

Quick, friendly and courteous service. Previous battery was totally covered by warranty and no charge was incurred.

Alvaro, my advisor, did a great job managing my expectations by explaining the service to be performed, cost and when the vehicle would be ready.

Great! In a very timely manner. The associates were very helpful.

Daniel was my service man and he is excellent. He has always answered my questions so I understand what I needed to have done with my car. Before he came I had Frank Picotti for a few yrs and another good service man that went to another dealer closest to where he lived. AutoNation Weston is where I will always go when I need something fine with my 2015 RAV4.

It?s always a pleasure to work With Michael Juan! The best customer service I?ve experience with a Toyota employee.

Excellent service!!! Always on time 😎

I had an excellent experience this visit thanks to Jimad. He was thoughtful, kind, took the time to explain the repairs and made me feel like I was the only customer there. It was on a Saturday visit so we know I was not the only one there. When I returned today he again took the time to take care of my vehicle's issue. What a wonderful asset he is to this location! Thank you so much!

Everything was amazing! I love my new F150! Scott was awesome!

Excellent service. Fast, prompt, and courteous. I would definitely buy another vehicle from these guys in the future if my wallet allows it.

Brought our Corolla in for an oil change and serpentine drive belt replacement on short notice, they were very nice and efficient. I had drove in from Northwest Indiana with the car so my wife who is working in the Florida area as a Traveling Respiratory Therapist had a safe reliable vehicle.

Jorge Moreira was extremely attentive and professional.

Very good experience buying a certified used vehicle. Very good experience having the vehicle serviced. They do need to install a coffee vending machine in the customer lounge for early birds.

they are not willing to cover warranties and they are only looking for way how to nickel a dime you. Instead of focusing in good service.

Gregory Correia was professional and delivered serviced vehicle sooner than expected.

Would go again and service completed in a timely manner

The attention and considerations from maintenance executive Alvaro were superior, he was always calling me about the conditions of the repair. My only request would be that the dealer could enable the coffee area again to make the waiting more amenable.

Purchased my car there and always go back for service. Wonderful dealership

Realmente todo, son maravillosos, la atención al usuario, la disponibilidad, las instalaciones etcetcetc

The service technician was helpful and kept me informed of updates concerning my car's service

Salesperson Chery, was very helpful in finding me the right car. Fabio, the finance Manager made my purchasing experience go smoothly.

Rashan Seeram was wonderful as usual and the service was as equally awesome! Thank you!

They left dirty marks inside the car after the service. They were informed twice about it but completely ignored the issue.

On time, the job doing very good with a acceptable period time.

Have a 2012 Toyota RAV4 that was bought new at this location. In 2018 one of the plastic door handles just cracked and broke off while opening the door, cutting my wife’s hand. Brought it in and the service department covered the cost of the repair. About a month ago the rear passenger side door handle, same thing. No injury but handle just broke off while opening the door. Brought it in, they wouldn’t cover it. $200 repair. Now 3 weeks later the front passenger side door handle......broken. Every time just opening the door as anyone normally would. Called the service department this morning about a repair and told them I don’t think I should have to pay for this. It’s a door handle on an 8 year old vehicle. It has 50K miles on it, that should give you an idea of how little overall wear this vehicle has on it. I stated the first one was covered by the dealership. Was not under warranty at the time, dealership just did the right thing and covered it. They documented it as damage caused during a previous service visit so they covered it. Asked to speak to a supervisor or manager and was told there was nothing that could be done about this which is pretty laughable. A dealership as big as this simply can’t do anything for a customer about a $200 repair that is clearly a defect. It has happened 3 times now to 3 different handles. Find it ridiculous that I was asked to pay for the last one. Even crazier I’m being required to pay for this one. At this point I’m sure the 4th handle is going to break eventually and I’ll get to do this again.

My door handle broke on a Thursday. I called my service manager at Auto Nation Toyota in Weston. Howard Herman has been taking care of me for over a decade. Called me back promptly and informed me that he was already on it. He then called me back early the next day (Friday) and let me know that he had the part and had me come in that day. Repair made and on my way. Service above and beyond.

Excellent place to shop for a vehicle. Rufus was absolutely amazing. he is very helpful, easy to talk with, and provides superb customer service. I felt comfortable and confident that I was making the right decision. Happy Customer! Thanks Rufus!

Customer Service is great!! My service writer , ‘Jose Rivera is exceptional! Jose has been taking care of me for years and we actually just bought a new RAV4 instead of a Hyundai which was my wife’s first choice because of Jose!

We found the car that we wanted online. Calm the facility. Ask them if the vehicle was available. They said yes we went to look at it agreed to buy it and the rest is history. Gigi and Yobany are amazing.

It was a nice experience buying a car. Not harassments. The salesman was Omar and he was wonderful. Will definitely purchase the next car from them.

Superior!!! Bought my 2011 Camry in 2010 and I continue to come from Miami Gardens because of the quality of service, genuine and personal interest.

Services Representative Mike Juan was very professional.

Sales person very knowledgeable!!

Great dealership. Been doing business there for many years. Service department one of the best. They know there business and very friendly.

Excellent Customer service!

Excellent service/ Jorge was very efficient, honest and the service was on time. Great work.

Good experience it was respectively fast. The dealer sent me one price, but in reality it was a higher price because the options were added and I had no choice

Great service, just call in advance and try to schedule during the week.

Muy mala experiencia. No se lo recomiendo a nadie.

I am very pleased with the service provided by Mr. Herman. His professionalism and dedication to service, makes me feel like a valued customer. Thank you Mr. Herman for another outstanding service visit.

Once again Mr. Herman did an outstanding job. His professional attitude always makes me feel like a valued customer.

The car buying process is stressful, but I went to Auto Nation and my stress was gone. Ericka was great!! She listened to me and my wants, didn’t try to sell me something that I didn’t want. I was there for a few hours but the process was really quick. The manager was awesome, Ali the fiancé guy was awesome, the young lady who let me charge my phone was awesome. I would recommend this dealership!! I also enjoyed that my salesperson was a woman 💪🏾💪🏾 I could go on and on, but you get the point.

they are really competent and Sam help us to buy our new car. recommend it

All was good until we talked with the business manager. We were high pressured to purchase an extended warranty on the car. This should have been discussed during the negotiation of the car price. The reason we came to Autonation, was for a no haggle price.

He was knowledgeable about the cars and transparent about all the transactions of the process

I am very happy with my deal!!! Sales man listen to my counter offer and worked with me to get a very good deal

Great services good customer service very pleasant. Knowledgeable about they work.

Great and reliable place for repairs and service in South Florida.

Daniel is excellent guy in customer service. I like to visit Autonation in Weston because has good customer service. Thank you for everything

My experience with Kurt at Toyota Weston was very easy. Everything was explained and easy. He was very respectful and funny. I appreciate his kindness.

Always professional and curious

It is always a pleasure taking my car to Weston Toyota and the service men are always a pleasure to speak with

Edmonds did a great job and he was very nice gentleman took the time to explain to me what product he was going to use on my floors. Highly recommend Stanley Steamer.

Pleasant experience. Service was great and completed in a timely fashion.

I took my car for service Greg was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my Cars will be handled with care!

The process was very fast ,didn't have to stay to long at the dealer waiting for my car ,the representative was very nice ,the time he said it was going to take it was on time.

As usual, my service appointment went well. I did not purchase my vehicle from Auto Toyota Nation Weston, but I have gone there for every warranty service since, and have never been disappointed with the friendly and accommodating service as well as the quality of work.

The service was great. The representative was very helpful and polite.

My purchase was extremely stressful, too much of a hurry to sell. Financial dept. killed me. After many cars purchased at this location, probably my last.

Excelente Servicio,buen trato

A very pleasant experience purchasing my Highlander. Manny Sanchez, my salesman was exceptionally pleasant and helpful to deal with.

Harvard Herman , Assistant Service Manager,excellent person , I love this guy ?

AutoNation Toyota bad is experienced and my life has never been they are not good finance they are terrible people working with you I am not satisfied with AutoNation Toyota and Weston please people don’t they’re they are a terrible dealer the seller man with finance guy with a head manager they are terrible they cut your neck give you bad deal they take all your money o away they don’t want to change nothing they don’t want to give you what you want please if you decide to buy a car do not use AutoNation Toyota they very bad people

Perfect. On time. Nice work. Mike the best. Always be here.

Fine if maybe a little overpriced. My needs were attended to.

First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!

Our agent Matheus Comuian is very friendly and helpful. Its a very pleasant shopping experience. Highly recommended.

Exelent service, exlenten Time, exelent persons,exelent dealer.

Excellent work

Each time I take my car in for maintenance or repairs, I make sure that I meet with service advisor, Victor Llano. He does a great job of providing the best customer care, by listening to what I say and by offering suggestions and options. I always think to myself that Victor represents AutoNation so well. One thing I look for in any business is customer service...Does the employee represent the business AND the customer well? Victor never disappoints. He is professional, friendly, and knowledgeable. If I were his employer, I would feel very fortunate. As his customer, I feel even more fortunate for those very same reasons.

Took the car in for service and as always I get fantastic service. Great place to get a new car as well!!!

Excelente atención por parte de l Señor Jose en el área de servicio, atento serio y preocupado por nuestra satisfacción, recomendado... muchísimas Gracias

professional experience and experience a great customer service care definitely I recommend to visit autonation toyota Weston thanks

March 2021 was my 2nd time working with Weston Toyota to purchase a truck. We 1st bought a brand new Toyota Tacoma TRD Sport in April 2020 in Voodoo blue, but this year, we bought a new boat and had to trade her in to get a Tundra. This time, we went with a certified pre-owned 2019. Whether you buy new or used, you will be in good hands with Weston Toyota. My comment from last year still stands: Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer, wearing masks, and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we have been good hands for all of our service needs. A special thank you to Scott in Sales and Allen in Finance making everything work out smoothly...

My service advisor advised that Toyota had approved my dashboard replacement after it was deemed defective. At this point my advisor informed me that I would be notified once the part arrived. After three (3) weeks I decided to call to request an update; my numerous calls and voicemails were left unanswered. I was growing frustrated after the fifth (5) week when messages were still being unanswered. I had to jump through hoops till I finally establish contact with the service manager , he response was "Sorry we dropped the ball on this one" ... really?

Matheus Comunian was perfect supporting me in my decision to lease a new Camry. It was because of his support that I decided to lease, as I was not very convinced when arrived.

The sales experience was wonderful. The staff was very attentive and seemed to understand my hesitancy at purchasing a vehicle 700 miles away from where I lived. Once we moved on to transporting however that story changed drastically. I paid AutoNation Toyota Weston for my vehicle March 14th. I still don’t have it today. Included in that payment was the fee for transporting my vehicle to Tennessee. I was treated badly from the beginning by the transport company representative and told I lived in a “bad area”. I have asked the staff at the dealership numerous times over the past week to assist me in getting information on when I will receive my vehicle but am told the dealership doesn’t handle transport. I am confused and frustrated by this position as I paid the dealership directly for this service. It seems that now that AutoNation Toyota Weston has my money in their pocket they don’t care that I actually receive the vehicle. I have been very disappointed in this experience

Great Service. Recommended

they are very organize and helpful.

Greg (the service rep) was very helpful and knowledgeable. He explained everything that was happening to my vehicle and made suggestions on things that needed to be fixed. I was happy with my service and trusted his recommendations.

Howard, the Service Advisor, is top notch and the main reason I keep brining my Sequoia in for service at AutoNation Toyota in Weston. He is honest, friendly, professional, courteous and most of all extremely knowledgeable. There are many other places to go to get my Toyota service but I choose AutoNation Toyota in Weston because I know they will do the job right the first time and at a good price.

Went for service on my vehicle and it was quick and simple! I went for a early morning appointment and was out within the hour. Everyone is friendly there and they valet your car to you when it’s complete! Thanks guys. See you next service!

Rashan Seeram is a great guy. He happens to be our go-to guy whenever servicing our vehicle. His friendliness and attention to detail are above anyone's expectations.

Cesar , the service mgr was fantastic. He was very professional. However, the first person I met, a Michael, who directed me, referred to me as ‘ms CHIN’ which is a derogatory word describing an ASIAN . That is inexcusable

excelente servicio en toyota weston por parte de Daniel

Some muy atentos y te dan buen servicio y buena calidad

My service associate was so professional and very helpful.

In September 2020 I took my truck to the dealer for oil change, tire rotation and wheel alignment because I noticed that the front tires were wearing out on the outside, they told me that the truck had to be aligned due to the weight of the engine every 12,000 miles and that was not covered by the warranty for which I had to pay $ 79, even so I noticed that the tires were still wearing out in the same way, this week I took my truck again for oil change, tire rotation and I told them that the front tires kept wearing, the person who attended me told me that those trucks had to be aligned every three months, it was no longer every 12,000 miles. I have had cars and trucks of different makes and models long before this 2019 Toyota Tacoma and I have never had to align the wheels. This has been my first Toyota and it will be my last. Very disappointed with the brand and even more so with the dealership's service

Excelente servicio, mi carro estuvo a tiempo. No tuve ningun incoveniente.

Representative was very professional and helpful. She kept me informed while my car was being serviced.

The only issue I had was that when you first get there they have you wait quite a bit before they take you in the office. I understand waiting for car while it?s being serviced and don?t mind an hour or hour and a half but service advisers frequently pass by you and just make you wait a little to long.

People is very professional and kind. I don't have any problem. Thank you

Great dealership approach. I found the car I wanted, not exactly at the price I would pay, but definitely a fair price. The sales assistant, Mr. Cod Perotti, was well prepared and thorough with all my questions. The paperwork department a little less, I did not make any financing for the purchase, so a little more speed of execution does not hurt. In agreement among me and the seller, the car was delivered to me in three days later with the new set of tires and the service performed. Now, as promised, I'm just waiting for the missing elements of the cargo roof to be delivered to me. In context, I am glad I bought the car here, absolutely the best experience out of all the other vendors where I have bargained and bought other cars. My opinion goes to an excellent reception service and customer assistance, noting however the slowness of the purchasing procedures. If there is another opportunity to buy another car, we will meet again!

Took the car in at 7 AM on a Saturday with no appointment for oil change brake fluid flush and tire rotation. Car was done within an hour and a half.

Great work and fast work. Needed new brakes and they did a great job on a timely manner, as promised

Service was quick and informative . Service techs did a multi point inspection

took my car in for service. The service Advisor Alvaro was very nice and not pushy like some others. The process was very simple and although they were busy, I was in and out in about 2 hours. They also have a free shuttle service if you are close enough which is a plus if you don't want to wait for your car to be ready.

Very disappointing experience, the sales person was good, but his manager and the general manager, very disrespectful, irresponsible and un-compromised, even to the point of accusing me of lying to them... After almost 11 hours, I bought my car cash, next day at the pick up, many thing were wrong, and after asking for a rectification, their position was, take it or leave it. I talked to the general manager, I was very upset due to the situation, his words basically were that I was lying and his sales manager was right, but unfortunately he was off that day, so he decided he will talk to the sales manager next day and will get back at me... well it's been 3 weeks, I called the manager at least a dozen times, left messages in his answering machine, and still no response, no answer... I guess that says all...that is the AutoNation Toyota Weston Way....

Brought my car in for oil change and tire rotation. Micheal told me about a recall and was able to work it in so I didn't have to come back. Always great customer service with Michael.

For many years, AutoNation Toyota Weston has been servicing my cars and doing a great job. Always courteous and efficient service.

When I arrived on Saturday to have my car serviced, Daniel over poured windshield wiper fluid on my car. He was in a hurry. Not a friendly person for this type of work. The valet attendant was helpful.

La atención de Daniel Nardinocchi súper buena, resolvió mi problema, fue súper atento y Cortez además las personas que recibieron y entregaron mi carro lo hicieron súper rápido

Very happy with our purchase The System was done so we waited longer than usual but overall happy with the service

I?ve been a client there for several years and they have an Excellent service, quick and reliable.

I dropped my car off. Very easy. Received a call when it Was ready. Perfect

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won’t be going to anyone else.

I bought my car from Autonation Toyota Weston. Very professional, patience and friendly. Drive test was awesome.. Explained everything about almost every function in the car. They have bilingual employees which is a plus. Financial settlement was easy and very clear. As a customer they make you feel confident and you can ask anything you want. Keep up the good work.

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won?t be going to anyone else.

I watch my repair on the big screen in the waiting. The technician working on my car was extremely efficient and check my SUV like it was his own!

They have been doing an excellent work for my car in the last 2 years, no complaints about them.

Excellent Customer Service! From arrival the welcoming person at Service , Office personnel and Mr J. Camacho , were taking care all time of my car and myself. Congrats AutoNation Toyota Weston!!

After taking delivery of my vehicle, I was very happy and impressed with the sales experience we received from Autonation Toyota in Weston. This unfortunately was short-lived as a part of the deal was to pay off the remaining payments on my other car. I was told during negotiations with both my salesman and the finance department that my old car would be payed off within 5 days. This has not been done to date (it has been over 10 days) and I am still responsible for payments on a car that is no longer in my possession. I contacted both my salesman and the finance representative from the dealership. Salesman said he would look into it and get back to me. He has not as of now. I called and texted the finance guy who "promised" to call me after his meeting which as of now has been going on for 2 days as I haven't heard from him. I guess this dealership gives new meaning to the term marathon meetings. As a result, I will not be doing any new business with this dealership and cannot recommend them.

The Service Advisor, Daniel, was great. I didn't have an appointment but he took care of me, no problem. Service was done within an hour. Great job AutoNation!

Vehicle recall repair and regular PM handled quickly and professionally. Howard is always most professional and customer oriented. Would not think of taking my Tacoma anywhere else.

Victor Llanos has been the customer service rep that I've seen for 7 years, he's excellent. Goes above and beyond in the assistance he's provided through those years...

The service manager Michael Juan was friendly, efficient and took care of everything.

This was a great experience. Rufus really took care of me. Love how organized and spacious this dealership is.

Good service and fast responses. Mike was very helpful.

I took my car in for maintenance. The service advisor was very helpful and and curtious .

I started bringing my Highlander here once we moved to SoFlo., while still under warranty. It is out of warranty, and so far my experience with the service dept continues to be positive. If I had one complaint, it would be to streamline the check in process so it goes faster. The staff is always courteous and my car is always completed on the time promised.

Shawn, my Service Advisor, assured that the replacement parts were available and my recall repair was handled quickly and efficiently.

I made an appointment to have my car serviced on 02/16/2021, my Service Agent is Rashan. I was pleasantly greeted upon arrival and the mileage service was discussed and Rashan made good recommendations and cross selling. While I strongly believe that the prices were above market, I am satisfied with the work and products. Going forward I suggest that loyal customers should benefit from discounts and better pricing. Thanks to Rashan and the Toyota Weston for excellent service.

Service was excellent. In and out in an hour. Carlos got an A from me!! Waiting area clean and practiced social distancing which made me feel comfortable.

Great service . The service was excellent. They let me know the issue with my car. Great customer service. I will refer friends and family to this dealer.

Ed was pretty helpful in very single process

Did not wash my vehicle. Mentioned COVID. ? Really. But you can drive my vehicle/ service my vehicle/ park my vehicle. But not run thru the wash? Lexus of Pembroke Pines. Washes your vehicle. Customer service average. No car service for drop off and pick up either.

I went in to Auto Nation Weston without an appointment and my car was fixed in less than an hour and the young lady who assisted me was fantastic.

I believe they forgot to provide the tools to change the tire, and we figured that out two years later when we had our first flat tire. I called the customer service and were very helpful in getting the tools for our car at no cost. 5 stars for the customer service.

now I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location...

Great customer service, quick and on point. Clean facilities.

This was my third service at Autonation, and all three have been good, My service advise was excellent, and the time frame was good.

I?ve been coming here for every service interval for my 4Runner since purchase (5 years 90,000 miles) and have always been impressed with the customer service. Rashan, who has been my service advisor the past 3 visits is outstanding...it?s nice to have someone who knows as much about my vehicle as I do.

The Service Department is great. Made up for the lying salesman that sold us the car. The customer relations, Toyota and the Service Department made it right.

Toyota vanza they not comes up what they promise me to do sales person lying they has fix it already but after I pick up vehicle facing same problems and I tell them I am driving from 69 miles that just jokes for them

Service advisor was courteou and very helpful. He arranged to have GPS app checked with another appointment with a specialist in navigation app.

A mechanical tech at the dealership had erroneously diagnosed my brake pads as worn on my last service visit, but the senior Customer Service Manager had it re-tested and found the pads to be "nearly un-worn" but then expertly recommended that I flush and change my Brake fluid because it had traces of water/moisture in it. This sort of expert review and follow-up is unusual at most area Toyota dealerships! I will return because I'm never overcharged for service like I have been in the past at some other dealerships, and the correct service is usually applied properly.

Rudy took care of my car seamlessly and pleasantly

Easiest vehicle purchase i ever made great dealer .

Good service. Friendly environment. Clean waiting area

I recommend them because I received excellent attention

They are very friendly and professional. Everything is very clean and sanitized. I am confident that my car is getting good, trustworthy, honest care.

Jean was our service tech whom explained everything in detailed regards to my car being service. The lot, facility and offices all seemed clean and everyone was following COVID guidelines. Felt safe. :-)

My wife and I met with Clementina and Sidi, and we were satisfied with their service and professionalism.

The representatives always care about you so well ! I really enjoy to do my car service over there

Their service team was super welcoming and swift. Michael J., was super nice and made my visit easy. He was very thorough and answered my questions.

Jose is very knowledgeable and helpful. I feel he looks out for my vehicle and the safety of my family. service time was reasonable and we were able to get back on the road with confidence. The valet did try to bring us a vehicle that was not ours though. Hopefully he will be a little more careful in the future.

Excellent, good service. Very nice. Very efficient.

Had a good experience when my car was in for 18month check up. My service contact was Daniel and he knows how to treat his customers.

Outstanding service and professionalism, I've been taking my cars to Weston Toyota for many years and I have zero complaints.

Quick and professional

Jose Rivera, is our great service advisor. Very professional, friendly, knowledgeable, always going out off his way at 200% couldn't ask for a better service at Weston Toyota. Thank you Jose for the service you always give us!!!

Service manager Micheal Juan was amazing from start to finish. He listen to me explaining my car needs. The repairs were made in a timely manner. He updated me through the repair process! Great customer service from Juan!

Daniel es un excelente trabajador y el dealer es excelente

I was impressed with with how quickly my vehicle was serviced, and also how friendly the staff is.

Daniel was very helpful and I got great service. Always have my car serviced here because I trust the

Great service from all at this dealership. My rep Rudy was awesome.

Jose Rivera was the best service advisor that they could assigned to help us with our first time service at Weston location he was very friendly professional and knowledgeable, we want to thank you and keep up been so professional and friendly!!!!

Very dissapointed with AutoNation Toyota, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I will never again take them to AutoNation Toyota and I will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any AutoNation dealer and I will share my experience about AutoNation Toyota with everyone I know and online.

We love our Tundra! Thank you for working with us buying out of the area! Mike was great! :)

Customer service , knowledgeable

Timely service and excellent customer service Alberto acknowledge my concern on the issue for my tire, Resolve it quickly Completely satisfied

The lawn people were blowing branches etc right by my car and when I went to drive away I heard something dragging for about a block...then it stopped. When I went out again, same thing so I went to dealer to be sure nothing was going on. They inspected and also rotated my tires (I had bought tires 6 months previous). My only charge was for new wiper blades I needed. LOVE THEM. They really are the best service dept around. My car is no longer in warranty and yet I still go to them. I have a Prius V.

Excellent timing , no argument on the discount requested

Jorge Alvarez and the service team at AutoNation Toyota Weston are the BEST. They are all responsive, thorough, professional and polite. And did I mention timely? Busy people need dependable scheduling and this dealership's service department delivers. I highly recommend!

Very dissapointed with autonation, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I wil never again take them to autonation toyota and will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any autonation dealer and I will share my experience about autonation toyota with everyone I know and online.

The service associate Alvaro was very helpful and the the work was done quickly and efficiently

Eddie Martinez is the BEST! I've bought multiple cars from him and he's on top of everything from beginning to end! Mega friendly, awesome customer service...like I said, the BEST!

Great customer service. Everyone is very polite, professional and attentive to the customer’s needs. I bought a 2021 TOYOTA HIGHLANDER PLATINUM; it’s a gorgeous car and handles very well, unfortunately the next day I brought it home while trying to familiarize with the car features I noticed that the driver seat cooling fan was making a screeching noise, and something also loose/broken in the right track of the same seat. I brought the car in and they told me the fan was broken (brand new 0 miles car) and needed to be replaced. They gave me a rental for one day while getting the car repaired. I picked up te car today and noticed that the issue with the right track of the passenger seat had not been fixed, now I have to bring the car back in again. So far I am very satisfied with the customer service at this dealership but unfortunately their mechanics need to be more thorough and proactive, they are lowering the standards of the rest of the staff at this dealership.

The attention was very good, the waiting time was adequate.

Mr. Jorge from the service department was very cordial and supportive and also very informative. He tried to help me the best he could with my concerns. Keep up the good work. Thankyou JK

Mike Juan, who is my service consultant was helpful and professional as usual. Although they were extremely busy that day, Mr. Juan did the best he could to accommodate me.

Received several free oil changes when I purchased the car. Scheduling was a breeze on the web page. There wasn't much to do while waiting except look at cars which was ok. Free WiFi was very nice! Got the car back much quicker than expected. Due to a leg injury it's hard/painful for me to walk. They saw this and brought my car to me instead of me walking across their large parking lot. Very much appreciated!!!

Excellent service! I would definitely recommend this place to anyone looking for good service and honest diagnosis of their vehicle.

Rashan Seeram did a great job greeting me and discussing his repair recommendations. He also provided a very good repair cost.

Always on top of my vehicle needs. Service dept is the best

Not bad experience, but I just had to go back to the dealer to claim forgotten items... Kept getting calls annoying calls from dealer asking for personal military service information.

Professional

Fast service for a bad battery. It only needed charging and it was done in an hour.

Great service. Mike Juan the Advicer is a great guy. I love dealing with him. My only complaint is that they left dirty hand prints on my passenger and rear seats!

Over Priced

Very good experience, had 8 months left on lease and was able to drive away with new car

Fabulous experience. After a terrible experience at another dealership, I was thrilled to have been treated so well. Rashan was attentive and helpful at every turn. I will definitely return.

Good job to the staff and all persons who were working on the job

I recently purchased a 2021 Toyota Prius XLE from Toyota AutoNation. As we all know, there are many factors that contribute to a positive experience with a dealership, and of course the management team is a huge part of that by way of ensuring that the procedures are efficient, the physical space is aesthetically pleasing and inviting, and the staff is knowledgeable, engaging, and responsive. All of those things are in place at AutoNation and it was a lovely experience overall. Fabio Duque, who handled the financials, was warm, informative, and generous of time and spirit. Oscar Ramos, the manager, came over to say a warm hello. The overall atmosphere was professional and polished, yet there was also music playing and, while I was waiting, I saw several members of the staff talking and laughing, and a couple of times dancing, with each other, which created a super fun and festive vibe all around. But what truly took my experience to the next level is Frederick Pantin, the sales associate who managed my purchase. He was, of course, on point with every aspect of the procedural protocol, from our interactions by phone and email prior to my decision to purchase the car, to being there waiting for me outside when I arrived, to explaining the trade-in and purchase process, to facilitating the test drive and all the paperwork, to walking me out and getting me set up in my new car. Frederick is highly professional and competent, but what makes him really exceptional, in my opinion, is that, in addition to all of those things, he is the most genuine, warm, pleasant person to interact with. Moreover, he balances that with the utmost professionalism and integrity, such that I felt completely at ease throughout the process, and never like I was being pressured, condescended to, or disrespected. He seems able to strike the perfect balance between a sincere personal touch and appropriate professional comportment and boundaries. I could not have asked for a lovelier person to spend those few hours with, and his serene and engaging yet unobtrusive demeanor made me feel like my new car had been blessed with positive energy and good fortune. In summary, I'm thrilled to be with AutoNation for all my car needs, and I would recommend AutoNation to anyone. Thank you, Frederick and all, for a great experience. And I LOVE my fabulous new car!!

As always you offered a very good service. I will always do my car service with you.

Great support by Howard Herman nobody else will touch my car. Till next time H&H Regards

I was well attended by Daniela Ferrer y Gustavo, a friendly and pro treatment

I lease and it has been a pleasure getting a car from Toyota for many years

I had a great experience with Tamara . She was pleasant and always reachable.

Friendly and courteous and the facility was very clean.

Went for an oil change they found power steering needed to be serviced too, I agreed. Waited over two hours. No car wash, it was not working! After I left saw the recomend: engine air filter, cabin air filter and fuel system needs attention! Why wasn't I told when I was there or explained at all. Very disappointed. I will take it somewhere else.

Bought my car in for service, as always Victor did a great job, always professional and ready to help.

As always excellent customer service and a very good team of associates

The wait was a bit long for an oil change. I guess it was a busy day. I have been dealing with Toyota for about 20 years. I guess that says it all.

Michael Juan was very helpful and pleasant, which made my wait easier.

Excellent service and dedication to customers. Thank you for everything

I felt very happy at Autonation. The customer service was excellent.

The entire process was very efficient from early drop off to pick up. A major job was completed smoothly. All people I felt with were very helpful.

Excellent service, Howard was so knowledgeable and helpful

Like getting discounts and able to use coupons. Like my advisor Mike Juan.

Best service overall for for scheduled maintenance. Jose Rivera was outstanding

They were great especially Michael Juan he was so helpful I have bought 5 cars from this dealer ship and love it