Recent Reviews from AutoNation Toyota Weston

Excellent customer service, Daniela Ferrer was wonderful, she made the whole process easy and fast… I live in Houston and costumer service made me buy a car in AutoNation Toyota of Weston. We did most everything over the phone and emails. I traveled to Florida and I was out of the dealer in no time driving my new car.

Excelente servicio, me ayudaron lo más que pudieron y Daniela muy nice y transparente en sus transacciones 😘thank you

My service writer is an exceptional person (Jose Rivera), I love how he basically remembers each one of his customer's name. When you get a person like this who makes you feel welcome, and is concern about the issues you maybe having. It makes you want to keep coming back for the service. Keep up the excellent work you are doing Jose Rivera.

José Rivera in service is the best! I love my Toyota hydrid, it’s so comfortable and efficient!

For over a decade the vehicle servicing staff at Autonation has taken great care of my 2004 Toyota Celica GT and all of our family vehicles. The advisors are friendly and kind, always going out if their way for us. Not to say there haven’t been hiccups along the way, but that is when they shine and take responsibility until everything is perfect. That to me speaks volumes for this company and their staff. Thank you to all the advisors I have worked with over the years and to the servicing manager for their caring and excellent customer service.

My Service experience was beyond Excellent Mike Juan was fantastic new what needed to done on my car My car runs great!!!! Jeff Hoppenfeld

Very pleasant experience with Cesar. Checked out the car from head to toe. Nothing urgent to attend to, (Which is always good news)

I did not have an appointment and they took me in right away.

Daniel N. was great. He got me in and out in less than 30 minutes. Always great service and professionalism. Only place I’ll do my service.

Just an oil change and tire rotation. Check in was quick and easy. Car was ready in less than estimated time. No problems.

Thank you Sam! My father in law loves it!! best seller in town! best guy ever!

Si necesitas alguien en español, Daniela es la mejor sales Rep. Para financiar Claude fue tremenda ayuda

Excellent service. My 4Runner 2021 Five Thousand Miles Service left my car better than when I took it out for the first time with 5 miles. The Service Advisor that did the paper work for the 5000 miles service explained to me clearly the entire procedure to be done. He did a great work too. Looking forward to go back to AutoNation Toyota in Weston for future Warranty Service.

My advisor Jamid is a guy that has no negativity in his book. On my way home after 5 pm a light came on my dashboard I took a chance and met him at his kiosk. You would expect a " Man it' s passed 5 pm can you come by tomorrow" Not at all. Received me with a wide smile like he cared, and took my keys and car to disappear in the repair area. 5 min later emerged with my problem solved. WE NEED MORE JAMIDS AT TOYOTA OF WESTON.

My experience was good I went for an airbag recall. It was quick and Jose took care of me.

Service Dept was excellent !!

DO NOT GO OVER THERE, We went to lease a toyota corolla of 24.000$ 36mo/ 15.000 miles, and our surprise was that the manager was trying to scam us with a LEASE OF 600$/mo,10k miles of a TOYOTA COROLLA?!!!. We have a excelent credit and they gave us that offer?? We went to MERCEDES BENZ, AUDI, BMW, VOLVO and TESLA and all those cars previously mentioned the monthly lease payments were CHEAPER than the COROLLA! A audi A4 45 TSFI fully loaded of 52.000$ in a LEASE of 15k miles/36mo was 100$ cheaper than a TOYOTA COROLLA, the sales man was super nice at us and he understood the situation but the manager tried to sell uf that car, and that toyota is not comparable to the Audi or the brands previously mentioned, I will NEVER gonna go again in my life to that dealership. After the went over there we went straight to Audi and bought it, they are crazy is they think that someone is that stupid to lease a COROLLA for 600mo/10k miles NO VAYAN PARA ALLÁ!! Fuimos a hacer un lease de un toyota corolla pero anteriormente habíamos ido a marcas mas premium como AUDI, MERCEDES BENZ, BMW, Volvo, TESLA y pensabamos que nos iba a salir un lease de un carro que cuesta la mitad de uno de las marcas anteriormente mencionadas por la mitad obviamente, nuestra sorpresa fue que nos intentaron hacer un LEASE the un COROLLA ni siquiera el mas equipado, POR 600$/mensuales y con 10k millas ademas de dar 3500 de down!!!!! y con credito excelente, porque tenemos 789 de credito!!!!! Muchísimo mas caro que las demás marcas premium, el manager nos quiso estafar, el vendedor el cual tengo que felicitar ya que se porto muy profesional pero el manager si nos quiso vender ese carro a muy sobreprecio y literalmente no tenia nada que argumentar porque un Audi A4 45 TSFI el mas equipado que tenía un precio de 52.000$ salía muchísimo mas económico que el COROLLA por mucho por 100$ menos al mes y era 15 mil millas y 36 meses con 2500 de down, definitivamente nunca mas voy a ir a este dealer en mi vida, una horrible experiencia gracias al manager que quería hacer muchísimo mas dinero en un carro que no vale NI es la cuarta parte de un AUDI, BMW, MERCEDES BENZ, TESLA

I was having trouble with one of my tires leaking air. After taking it to the Local auto repair several times, they could not find the problem. Since I was right in the neighborhood, I decided to go over to AutoNation Toyota Weston. Although I didn?t have an appointment, they referred me to a service manager immediately. I told Kurt what the problem was and waited in his office while he checked out my car. When he came into the office he said there?s good news and bad news, bad news being my tires were very low on tread but the good news was they were having a sale of buy three tires get one free. Kurt was extremely sensitive to my needs And made sure that the tires were in stock before he took my car. He kept me updated on the status of the replacements and had me on my way within a couple of hours. He was extremely wonderful to deal with and I will continue to use him as my service manager.

It's always a pleasure to schedule service through the Asst. Service Mgr., Howard Herman. He's very pleasant, professional, knowledgeable, thorough and follows through on his promise to get the job done in the alloted time discussed. He deserves to be acknowledged and rewarded for his excellence, consistent service.

Cesar Diaz made the service on my car an easy process. Cesar was communicative, helpful and provided excellent customer service!! Thank you! Weston Toyota is consistently 5 stars!

Good service

Friendly quick service and fixed my issue.

Big shout out to Eddie Grigorian and Chery Thompson! These 2 are the dream team! I recommend them when visiting AutoNation Toyota Weston any day! Chery was on point, had all the ducks in a row before we even got to the dealership! She was pulling up the car to test drive when we were arriving. Eddie went up to bat for us and got us a great rate! Would absolutely buy from them again!

I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.

I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.

Kurt is the best, very friendly and professional staff

Muy buena atención del señor Cesar ! Gracias

Sam was the absolute best car salesmen Ive ever met. Because of him i got my dream car AND for an AMAZING price!!! Id refer him to anyone and everyone! If you are looking to buy ask for Sam!!! I promise you wont regret it! Thank you Sam!

Lovely car

Don't go with the financing from toyota. With a great score of 730 they will stick it to you for 9%. No Bueno.

AutoNation Toyota and Daniel N. always give me great service. Just brought my 4Runner in on a recall for the fuel pump, although my vehicle has never had an issue or mechanical problem. They told me 3 1/2 hours estimate and it would be done. I was out in a little less than 3 hrs, awesome!

Great service. Friendly staff. Thanks Howard!

It is my first time bringing my car for service to Autonation, even when I didn't bought the car here they treated me like I did. Excellent service and knowledge. Thank yoi!!

Excellent service, thank you.

Rashan Seeram is a very competent Assistant Service Manager that helped me out with all my Toyota Corolla maintenance needs.

Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:

Fast service and welcoming place to wait

Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:

Price are higher than other dealers u

Excellent service from my service advisor Gregory Correia.

Both Mario and Sam were great to work with. direct, efficient, and ready to make the deal go through. Extremely happy

Exelente¡ muy buena atencion¡

One of the reviews mentioned Mohammed did them well; Mohammed never followed up with my complaint and never returned my calls.

New Vehicle and Brake rotor was damage. They repaired the Car and now making same noises. Do we need to take the vehicle to another dealer? Is the Service Department really doing a good job? We will try one more time. Not happy!!!

Muy buena atención de parte de todos los que sirvieron en sus diferentes empleos mientras hacían el revisado del carro; la atención fue excelente y tomaron el tiempo necesario para la revisión con mucha responsabilidad. Estoy muy satisfecho. Muchas gracias y felicitaciones a los empleados que desde el principio hasta el fin me atendieron. Atentamente. Delio Zuluaga M.

I arrived early for my appointment and they quickly swapped me to an available advisor. The process was seamless and the truck was delivered on time.

I made my first car purchase, a Toyota Carolla Hatchback, from Rufus at AutoNation Weston. Rufus was proactive, knowledgeable and professional. He reached consistently to ensure I had all the details pertaining to the cars and the market to ensure I made an informed decision. What appreciated most about the process is that I did not feel pressured. I could not be happier with my vehicle and the entire purchasing process.

Malisimo, me perdieron el Whells lock,no aparecía y me dieron uno viejo y oxidado(cuando el mio estaba nuevo ) estuve 3 horas esperando. Terrible, they lost the Whells lock, it did not appear and they gave me an old and rusty one (when mine was new) I was 3 hours waiting

Excellent costumer service

Took my new 4Runner in for the first factory service. Was greeted promptly by Jose, who explained the process (as this was my first visit). The work was completed in under an hour. All in all a pleasant experience.

Excelente atención y servicio de parte de Gerardo Leiser. Estuvo asesorándome de manera muy profesional y sincera durante todo el proceso de compra de mi nuevo vehículo. Estoy súper satisfecho con su trabajo. Lo recomiendo ampliamente. Si necesitan adquirir un vehículo contáctelo directamente. Está en frente del departamento VIP del dealer, ubicado al lado de la caja y enfrente de todo e departamento de servicio. Gerardo gracias por tu atención y continua con tu excelente trabajo.

Gigi was very patient in helping me find the car I needed.

Eduardo Martinez, Mok Bhuiyan, Mr. Babssi and financing Allen, all went above and beyond to get us into our family car. Thank you all for doing your best through these hard times and being so accommodating. Truly felt at ease with the whole process. The whole team is wonderful work with. A+++!

Kurt was very nice and answered all my questions. Will come here again.

Excellent experience. Greeted promptly and professionally.Service performed on time and delivered as complete within an hour. A++ and recommend.

Great experience with the salesman I worked with, Omar Simpson. When I told him I did not want to waste my time he listened. The rest of the process was time consuming as can be expected but my experience with the salesman was great. Omar made sure my car was ready and that everything was just as we had agreed.

This particular experience was considered excellent. More time consuming than I would have preferred. But the deal was well worth it. I was handled well by upper management. I've owned Toyota's for over 30 years. I stand by their product as excellent.

Jairo was a very good salesman, knowledgeable, courteous. Eddie is a knockout in the finance department.

Great service. Very accommodating, knowledgeable and helpful.

Tamara was great and helped me with a potential problem, nice to have a woman who understands!

excellent service, very friendly and helpful. Facilities very good

I was very satisfied for the service of repairing the flat tire

Great personal attention and service. Very fast service, and reasonable prices. Thanks Greg Correia, I appreciate your excellent personal care

Was told there was no dealer free prior to arrival. Was given attitude half the time with the sales rep and a manager. I just needed my RAV4 for my daughter. I didn’t like the service whatsoever. Wouldn't come here again. We’re here to buy a car to buy it within our budget if possible not to get treated with attitude.I love my RAV4 but I felt they tried winning so hard with negotiating. I left happy with my car a good 6 hours there with my 9 month old daughter for they can at least help me adjust price. I wish I left happy with the service. Sadly I didn’t.

Good service. People were very nice.

Great service and patience by Gigi on my new Highlander purchase. I will recommend this Toyota dealer to anyone based on my recent experience.

I always get great service & excellent attention. Quality work, excellent & prompt information.

Our service advisor was friendly, professional, and informative. Prompt service

Very smooth operation. No hassle and no pressure. I love the service that they offer.

Had a great experience purchasing my new car. Thank you

Thank you for the fantastic experience with our new C-HR !! Rufus was fantastic and very communicative during the entire process. He immediately answered all of our inquiries, and we had many. Thank you to Rufus and the Autonation Toyota Weston team for helping us get a great deal on our new vehicle. -JC

Recomiendo este concencionario 5 estrellas en servicio al cliente y trato amable . Nuestro y vendedor Roberto muy servicial nos atendió con mucha paciencia en ningún momento nos sentimos presionados en comprar . También quisiera mencionar de nuestro financista nos ayudo mucho. Por mi parte regresaría en el futuro.

Staff was excellent but I have a Trail Edition Tacoma and the boxes leak! No repair because its to new !

Excellent service and excellent attention. All staf is excellent.

The dealer was busy, but the service folks were cool, calm and collected. I was told that my car should be completed fairly quickly and it was.

I was very pleased to visit Auto Nation. It was a great experience from buying my car to my first service. I was impressed by the profesionalisme and the effort of the employees to carry out their duty in an effective and timely manner.

I got in and got out pretty quickly for my standard 12k maintenance visit. They were so meticulous that they found a nail in my tire. They charged $29 to patch which is 3x the price at a gas station but I didn't want to go to another place for a patch. The problem is today I opened my hood to add windshield wiper solution and realized my radiator fluid is almost empty. What kind of inspection is that? Very disappointed. I wonder what they really did for the 1 hour they had it.

Every person I dealt with was nice and professional. Was able to test drive one of the two vehicles I was interested in. Problem is low stock on new vehicles.

Excellent service!! I went for a routine service and Daniel even noticed something loose in my car and it was also fixed! The best part it was all done in less than an hour!! Amazing! Thank you!!

good Service experience. However, I purchased a tire insurance against road hazards. I took my car in for service twice to have the tire replaced with a new one but there always seems to be a justification for not doing so. Therefore, I learned my lesson to never buy tire insurance again. I may also purchase a vehicle from another dealer the next time around!

Great place to buy cars and give to our cars a good maintenance.

The finance team is being unprofessional. We purchased a vehicle here and then later had an issue with one of our car care agreements. We were advised to contact the financial team directly. The finance director, Husain Kahn, does not return phone calls or emails. No one from his team has returned our calls/emails in over 2 weeks.

Rashad from Toyota service was great . Looking forward with dealing with him for the next 3 years. I came from 15 miles a way for good service .

Carole our saleswoman was really nice and helpful. Was not a smooth purchase at all though, took 3 hours...very surprised that had to ask multiple times for new windshield wipers, and only time i have ever bought a car without a full tank of gas....and seats had not been detailed. we didnt really notice the cigarette smell until the next day

nice place and people. however guest wifi is a real mess. it doesn't work. I tried to do some workpapers there and I couldn't

To buy a very bad experience they told me that the car was not crashed and after making the purchase we realized that the car was crashed, when doing the service they do not know what kind of guarantee or service coverage the customer has and I go out and do not they filled the corresponding fluids I had to return

Greg was very nice.

Traditional used-car hucksters who will rip you off ten different ways before the day is over. At the closing table, they try to force you into buying gap insurance, as though they won't let you buy the car without it. They hike up the financing rate to squeeze you for even more. Don't be fooled by the 'no-haggle' pricing; they get their money

Great dealer for buying a Toyota and for service!!

Mr. Cesar Diaz, Service Advisor was very professional and courteous. My car service was done timely.

Very nice place, my car was serviced quickly and right that?s not the norm in other places

very good service and fast. I had a short wait

Great and prompt service as well as professionalism!

Very fast especially for a Saturday on A holiday weekend.

We came today for some information and even when we weren’t buying today, Manny, the salesman who helped us was great! He showed us all cars that we wanted Exterior and Interior and gave us all their respective info. Thank you Manny, I hope you sell a lot!!

My Service Advisor - Rashan is always very helpful and accommodating. As long as they keep customer at the forefront of their business model and are friendly, I will continue to use AutoNation Toyota Weston for all my vehicle service needs.

Was clean wait, and car serviced quickly

Excelente servicio y el personal del área de piezas fue sumamente de gran ayuda.

The experience on my first visit was very smooth and the people at the dealer Very professional

Thanks Sam for quick delivery of Chr for son you are very active and top salesman

Courteous professional service

Always a great experience even if you didn't buy your vehicle there.

Good service,friendly!!

Best service dept I have ever been to

Excelente la atención

Let’s begin with choices, there weren’t too many highlander choices 2 only. Brandon my sales person was very kind very informative pleasant to talk to.

dishonest people held money for weeks

Took way too long to order tires and get a service set up... Then they ordered the wrong size tire.. Big waste of time. Take the time to drive to another Toyota dealership.

I went to have my car serviced without an appointment. The entire process took about 1.5 hours which is excellent and speedy considering I didn’t have an appointment. The service consultant was very professional. I highly recommend them. Thank you!

Always excellent service. Jose Rivera was my customer service person. He was professional and very personable.

Something has to be done to improve the time it takes to get an oil change. I had a 1015 appointment, and didn't get my vehicle till 1200. I saw my vehicle being driven out of the work area at approximately 1140.. I finely went and stood by the service agent's booth, he was with another customer, I waited 20 minutes to get the paperwork for my auto...Something needs to be done to lessen the time for the oil change, and the time to get the vehicle to the customer...

Financed a new Corolla from them a month ago and since the day, our worst nightmare began. First off, we had the same issue as some other people mentioned here. The finace officers were so pushy about the extended warranty that we ended up buying it for the moment as they said it can be cancelled anytime - anytime. Next morning I called the guy and told him that i do not want that warranty so cancel it. The finance officer goes to me that it is i cancellable for at least 6 months. This was baffling to me as the Toyota warranty already covers the first 3 years anyway so what is the point of uncancellable extended warranty for 6 months. I called the autonation corporate and they told me that there is no 6 mo uncancellable period. I also noticed that there were no wheel locks installed on my car but we had been charged for them. A week later, our brakes start squeaking and we had to go to the services. They said that there was a leaky caliper so they replaced it. Sounds good. But then 3 days later the squeak came back. This time around they re-surfaced the rotor and then 3 days later, guess what, the squeak was back yet again. So I went back to them to fix it and this time they kept the car for over 8 hours only to tell me that they couldn’t duplicate the squeak. Mind you that I have over 12 videos of the car squeaking on different days which i showed them only to have them say: We can’t diagnose by looking at the videos. Anyway, for the extended warranty and missing wheel locks issue, I went to the GM Mohamed who was at least nice enough to listen and direct the finance officer to cancel the extended warranty at once and refund the amount. He further offered a check worth mere only the first payment of the car (a couple hundred $) for the fraud attempt made by the finance officer. For the brakes squeak, I opened up a case for Lemon car with Toyota HQ and gave them the official FL notice for a final repair attempt before the lemon law is invoked. The regional Toyota reps came in to the dealership where I handed them the car for inspection. They found out that the squeaks were being caused by the faulty brake pads which the dealership services didn’t change when they changed the leaky caliper (the first repair attempt). The car is still under observation for any more squeaks. Now, my take with them is as follows: Overall: Most (not all) of the people there will lie and will try to defraud or mislead you to get money out of your pocket. Sales: The sales department is nice, friendly and helping. I would say that Cody is amazing and super helpful salesperson. 10/10 would recommend him and do business with him again. Services: Mediocre level technicians who can do work by the book but can’t diagnose issues when it is big-boy time. Friendly advice to all readers: Please always do your research before visiting any dealership in person. Call all dealerships in the 20 miles radius and ask them for their best prices, deals, hidden fees (dealership fee, this fee, that fee) Also, always learn the ins and outs of your car. You can learn these things on YouTube (ChrisFix is your friend; dealership is not). Know what part goes where and what does it do. If you hear a noise or anything, make sure you can figure out or at least have an idea before handed before calling services. Finally, if you get a service or repair done, check your car afterwards if everything is on point. For instance, check the oil gauge and the color of oil, check your tire pressure, other fluids etc, brakes etc after an oil change service. P.S. @autonationtoyotaweston please don’t reply to this comment telling me to contact person X so we can talk and resolve issues and stuff. I have done all that and am past all of it. Thank you

As always, I was very satisfied with the service extended to me. Prompt and efficient.

Everything done in time predicted. Jose is great. Wonderful.

Mr. Howard Herman is very knowledgeable in his advice, never has do me wrong in over 20 years dealing with him. First with my 1997 Toyota 4Runner and recently with the 2012 Toyota Prius V. He is the best. :-)

I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location...

Jamid Mendez makes having your car serviced a pleasure

From the moment you arrive at the dealership, they make you feel welcome. I bought a Rav4 and I am happy with my car, Luis Garcia is a kind salesman, who listens to your needs and helps you with everything. I also want to thank Sophie that she is a fantastic girl with great light energy. Recommended 100% 😁 Desde que llegas al concesionario, te hacen sentir bienvenido. Compre una Rav4 y estoy feliz con mi carro, Luis Garcia es un vendedor amable, que escucha tus necesidades y te ayuda en todo. Tambien quiero agradecer a Sophie que ella es una chica fantastica y con una gran energia de luz. Recomendado 100% 😁

I did not get the help I needed they just tried to sell more service

Appointments required for safety but prompt service is guaranteed

Muy buena atención

It's took almost 3 hours. They promised that they will fill all fluids But my car after service there was empty viper fluid tank,and radiator coolant was very low. This service was so disappointed!!!

I think The Dealership has professional Customer service that treated people with respect .

Excelente servicio, excelente trato, excelente ambiente

Folks there are nice. Make suer to ask specific questions. They will add on stuff that not necessary at the moment and take your entire day.

My maintenance representative Rasham Seeram was excellent!

Service at AutoNation Toyata Weston is excellent. Howard Herman has been taking care of my cars since 2006 and he is the best. I highly recommend him for you Toyata service

My mom went and the service was great!

Muy buena atención y agradables felicidades 👏

Excelente atención además de ser bio seguro.

HAVE BOUGHT 2 NEW CARS IN WESTON TOYOTA. SERVICE UNDER WARRANTY IS ONLY SO SO, THEY HAVE LEFT THE OIL FILL CAP OFF IN ONE OCATION, HAVE MISSED FILLING THE FLUIDS UNDER THE HOOD, HAVE MISSED INSTALLING SOME OF THE METAL TIRE STEM CAPS, THEY HAUNT YOU WITH REMINDERS WHEN YOUR CAR IS OUT OF WARRANTY, HOWEVER YOU DO NOT GET REMAINDED WHEN THE MAINTENANCE IS FREE. THEY ARE NOT PROVIDING COURTESY VEHICLES.

Great dealer.

Our service rep is Howard Herman. He has always done the best he could for us and has made honest recommendations. Very much appreciated.

Great experience with Rashan! Totally satisfied thank you!

Excellent and friendly service

Rudy is always very nice & helpful. Work was done on a timely manner.

After confirming that I had a free oil change and tire rotation left on my warranty, I made an appointment for service. My husband arrived and was told by Tamara that there would be a charge for the services because my car was 2+ years. He came home and I called the service department. The woman on the phone checked my warranty and told me it should be free because I have Toyoguard (there was even a sticker on the window that apparently Tamara did not see). She told me that my husband can go back because they weren't very busy. My husband went back and had to wait 2+ hours more. I thought that they would have tried to get him out quicker because of their mistake. Needless to say it was a long and frustrating day. Next time I'll go to Tires Plus.

This has been more bad experience in a TOYOTA car dealer. Despite having the pre-paid maintenance program, they didn't do what they were supposed to do to the car, they just tried to sell me services that I didn't need and didn't do what they needed. They didn't rotate the tires and just deleted the message that I needed service. The attention was very poor and he was only kind to ask me to give him a good survey to earn the employee of the month. They offer a room to wait with cold and old coffee, very dirty bathrooms. They also say they washed your car and that didn't happen. I do not recommend going to AUTONATION TOYOTA WESTON at all.

Quick, friendly and courteous service. Previous battery was totally covered by warranty and no charge was incurred.

Great customer service from my sales rep and rest of the team.

service was prompt and service advisor was very friendly and handled my visit very well

Muy buena atención 👏 desde que tengo mi camioneta le hago el servicio en este lugar... felicitaciones 👏👏👏👏

I purchased a vehicle from this dealership about 2 months ago. The sales person was good. I already know what car I wanted so that wasn’t a huge issue. The issue I had and am currently having is with the financial department. “James” kept me in that office trying to sell me add-on warranties after warranties for almost 2 hours. Since I declined everything, he then brings his supervisor to make sure James explained it “all right.” After finally declining ALL add-ons.... I was given my paperwork to sign with NO explanations. I had to basically ask what each and every form was for and barely received a response. Finally when I asked for my own copies, which I was only given some of, I told James my address was incorrect. Whichhhhhh I saw the file with my info, had large letters on there to fix address. I then bring it to the attention of James and then he grabs my paperwork and attempts to fix. Then sends me on my way. A week later I receive a text from this financial guy to text him my social security card!!! Really!?! I’m supposed to just text my social security number to a random phone number. Really unprofessional. I went to the dealer a few days later to drop off a copy of my SSC in person and there was no one available in the financial department. Now, almost 2 months later, I’m still waiting for my statement for my first bill and nothing. I go look at the little paperwork I did get from my purchase and my address is completely messed up again!!! It only has my house number with no street. I was never going to receive my welcome letter or first billing statement. Now I can’t even create an account without that info. This has been a really unpleasant experience and I want it rectified.

Excellent customer service

I have been trying for days to get a hold of the finance person who I dealt with. I have not been able to talk to any unify and left messages. I have not receyany papaw twirl in regards to the payments since May 1rst

Buenos días, estoy muy satisfecho por la atención y profesionalismo exhibido por el Sr Alberto Fuenmayor en cada una de las oportunidades que me ha el servicio em Auto Nation. La diferencia ha sido tan grande que me cambie de otro concesionario para este. Saludos a la corporación y cuídense mucho!

Alvaro, my advisor, did a great job managing my expectations by explaining the service to be performed, cost and when the vehicle would be ready.

Third vehicle I've purchased from Toyota of Weston. Great people without having to put up with the bull of some dealerships (Al Hendrickson).

Great customer service and done in the time specified, thanks Daniel👍😎

Howard , Service manager is amazing. Prompt no waiting to be checked in. Service cost was less then quote given to me. I was told it would take 90 min, I was out in less then 60 min. Great service

The Salesmen service was great, however I'm not happy with Service Dept I went in because water comes thru the sunroof on my rav4. I was told is normal when we have heavy rain which I don't believe because I had cars with sunroof before and never had a problem. Since then it has rained and water comes thru, I called Friday and Saturday to make appointment, left messages to call me back and no phone call yet.

Great customer service.

This place was great. Sam was 100% the best salesman I have ever worked with. His charisma and overall knowledge helps make everything easier whilst looking for a car. Overall, the experience was great.

Aggressive dealership. Not a pleasure to work with. The attitude changed when they found out that I didn't buy my Toyota from them. Nickel and diming. Love Toyota, really dislike the dealership.

First time taking my car in for service and their customer service was really good

I have had not so great experiences in the past here but this time was really good. Fast service for an oil change. And I was treated with respect. I feel comfortable going back for the next oil change now.

Thanks sam

Sencillamente excelente atencion

Great! In a very timely manner. The associates were very helpful.

We recently moved to this area and bought a new car from this dealership last year. The sales associate was great, though the finance team was insistent on selling us their warranty program. He kept us in his office for at least an hour going over all of the ways he could work the plan into our payments. Terrible experience. I decided to try their service department with my Highlander and had a couple of poor experiences. One was regarding a recall on my car. In November last year I was contacted by a service associate to schedule a time to come in and replace my fuel pump. I came in on my scheduled day and they couldn't find my information. When I explained to the service associate that I was told to come in to replace the fuel pump, he told me that my car was not available for the recall yet. I explained that I was contacted by one of their sales associates, he asked me for the name. After providing the name, the associate went to speak with this person, came back and then insulted the other associate stating that he was a new guy and didn't know what he was doing. I asked him what I should do next and he proceeded to take me into the office of the "new guy" to speak with him. Before I left I requested to speak with the service manager. I explained to him the issues I had previously with their service department, including the experience that day with the recall. He took my name, my number, and said he would personally contact me when my recall was available and provide a free rental. Months later I was at another dealership who informed me that my car had been eligible for months for the recall and the fuel pumps were in ample supply. I called the Weston dealership to schedule my fuel pump replacement and to date, have not received any calls. I honestly believe they could care less. It's unfortunate to have such terrible experiences with the dealership as it is so close to my house, but will continue to drive 20 miles to visit another dealership's service department where i feel that they actually WANT to serve you.

I brought my Toyota in for a recall. Michael Juan was my service manager and he was a pleasure to deal with as always. He expedited the service and informed me as soon as it was completed.

Excelente

Tamara was absolutely spectacular!! She's an outstanding agent who answered all my questions and even provided me pricing of services I inquired about for a later time.

Daniel was my service man and he is excellent. He has always answered my questions so I understand what I needed to have done with my car. Before he came I had Frank Picotti for a few yrs and another good service man that went to another dealer closest to where he lived. AutoNation Weston is where I will always go when I need something fine with my 2015 RAV4.

It?s always a pleasure to work With Michael Juan! The best customer service I?ve experience with a Toyota employee.

I recently bought a Tundra and Miguel Galvez and Allen Godfrey gave me extraordinary service and made the buying process easy and were very understanding

I'm happy to say that AutoNation Toyota Weston is my base Toyota dealership. They did a wonderful job with my 20,000 mile service on my 2019 Toyota RAV4

Service staff left many dirty marks inside the car, dealership informed twice but completely ignored the issue. I am sad I spent my time and money at this business but I learned my lesson. Edit: after I received the response from the owner I called the number I was given to discuss... however, I ended up on an automated answering call and was not able to talk to GM. The issue is not resolved.

Great customer service! Thank you

Sam was an amazing salesperson at AutoNation Toyota! He was very thorough and processed our deal very quickly. He listened to all of our requests and worked hard to get us what we wanted, I would definitely request him if you're thinking of buying a car!

Excellent service!!! Always on time 😎

I had an excellent experience this visit thanks to Jimad. He was thoughtful, kind, took the time to explain the repairs and made me feel like I was the only customer there. It was on a Saturday visit so we know I was not the only one there. When I returned today he again took the time to take care of my vehicle's issue. What a wonderful asset he is to this location! Thank you so much!

Excellent staff and excellent service. That's why I keep going back and referring my family and friends to "AutoNation Toyota Weston.

Efficient, express service completed in an hour. Nice, large waiting area.

Excelent time here, and the best part is that you feel great all the time.. I leave at North Miami florida and i drive all the way to here at Weston because i love this place.. When you love something you dont care about the distance to go.. Thanks AutoNation Toyota Weston

Pretty empty day when it came to service appointments and it took more than 5 hours for an oil change.. the staff is nice and friendly but they sure take their sweet time with simple things. I took my other car to get serviced and replacement brakes, glass roof, oil, infotainment screen replacement and problems in one of the turbos.... it took them 2 hours and they got it all fixed. Right across the street on rick case genesis... now THATS a good service with good people.. good people and a bad service is still a bad service

Everything was amazing! I love my new F150! Scott was awesome!

Excellent service. Fast, prompt, and courteous. I would definitely buy another vehicle from these guys in the future if my wallet allows it.

Brought our Corolla in for an oil change and serpentine drive belt replacement on short notice, they were very nice and efficient. I had drove in from Northwest Indiana with the car so my wife who is working in the Florida area as a Traveling Respiratory Therapist had a safe reliable vehicle.

Jorge Moreira was extremely attentive and professional.

Very good experience buying a certified used vehicle. Very good experience having the vehicle serviced. They do need to install a coffee vending machine in the customer lounge for early birds.

they are not willing to cover warranties and they are only looking for way how to nickel a dime you. Instead of focusing in good service.

Gregory Correia was professional and delivered serviced vehicle sooner than expected.

Would go again and service completed in a timely manner

Excellent customer service ….very efficient.

Excellent experience buying 2021 RAV4 and Tacoma. Easy process. Sam, out salesman was fantastic and on top of things. Our 4th Toyota!

Bought a car here in April. The experience was much easier than I expected - thank you to Hugo and team!

The attention and considerations from maintenance executive Alvaro were superior, he was always calling me about the conditions of the repair. My only request would be that the dealer could enable the coffee area again to make the waiting more amenable.

Purchased my car there and always go back for service. Wonderful dealership

On 05/06/2021; Worst experience I ever had @ that location... looks like for this guys, a simple oil change and break inspection it took more than 3 hours if not at least 4 hours???!!! and looks like no matter what Assistant Service Manager announced to me at the beginning... "it would take no more than 1Hr20Min, at much 1Hr30Min" asked for my phone number and said he would let me know about brakes need or don't need service/change... 3 hours after and no communication from Him or any body, 2 calls from me, to his office number whit no answer I walked there 2 times and no one there, at 3rd time walk He just arrived and states just arrived from lunch... and "everything is ok, your car breaks are still good, your car will be ready in 30Min or less; if you want you to go for lunch we have rental car available for at least 3Hr" Obviously I said no and stated my disappointment whit this service and guess what... after another 1Hr15Min I had to go again to his office to ask for my car again and he said the Technician just arrived with everything to proceed finishing and produce final invoice... and for any inconvenience they'll give me a regular price on a full synthetic oil change... Honestly, A LOW PRICE, DOESN'T EXCUSE A BAD SERVICE!!! I received a Bonus for $20 OFF which I went to redeem and now I don't know if this was a bonus to loyalty clients or a punishment to me... and further than this... right now I don't know if they really did the break check and use the full synthetic oil in my car... what a bad experience I had there this time.

Excellent service. We were kept informed of the progress throughout the service. We could not pick up the same day and Jorge made ever effort to ensure that our request was managed because our pick up day was a Sunday when servicing was closed.

Victor was awesome !! Great Service Dept !!

Great customer service and fast service.

Realmente todo, son maravillosos, la atención al usuario, la disponibilidad, las instalaciones etcetcetc

The service technician was helpful and kept me informed of updates concerning my car's service

Salesperson Chery, was very helpful in finding me the right car. Fabio, the finance Manager made my purchasing experience go smoothly.

My service advisor, Jose is always pleasant, efficient and very helpful when I have cause to bring my vehicle in for routine maintenance or unexpected problem. The Weston dealership is well managed and the staff very professional.

I had new tires installed on my car. You wouldn't think a dealer would offer a better price than a local "Discount" tire dealer but they do. Plus, they didn't try to up sell me with BS warranty or extended front end alignment services. Service was fast and courteous.

Excellent Service, prompt delivery, friendly people. A+++ Special shout out to Mr. Jamid Mendez, service manager for his many years of unparalleled service .

Every time I come back here, it’s always a pleasure.

Rashan Seeram was wonderful as usual and the service was as equally awesome! Thank you!

I had a great experience with getting my car serviced at Toyota Weston. The service advisor, Israel, helped and throughly explained the best needs for my car. I would have my car serviced at this location again.

Always have friendly staff working. Fast service!

The first time I went I got a rookie sales person. The second time I went it was a better experience and I actually found someone more competent. I also found Sam to really try and make the sale go well and provide me with what I was looking for. He is also true to his word and follows up after the sale.

This service department is why dealerships get a bad name. They tell you they do things and then don’t. This is the second time I have had my car here for service where they have failed to do something as simple as fill the washer fluid. Yet my receipt says they inspect and adjust all fluid levels. The people are very nice but either lie to your face or just don’t do a complete job, either way it is enough to get only 1 star. When my included maintenance period is complete with my new vehicle I won’t be returning.

They left dirty marks inside the car after the service. They were informed twice about it but completely ignored the issue.

Excelente servicio, siempre he preferido llevar mi carro a AutoNation Toyota Weston, aunque vivo en West Palm Beach. Muchas gracias a Jean Camacho por su esmerada atención.

On time, the job doing very good with a acceptable period time.

I received excellent service..Daniel Nardinocchi is very knowledgeable..explained every detail of what my car needed also he acted fast to get approval to get my radio replaced..he is also friendly and respectful . Thank you Daniel for your great service.

Have a 2012 Toyota RAV4 that was bought new at this location. In 2018 one of the plastic door handles just cracked and broke off while opening the door, cutting my wife’s hand. Brought it in and the service department covered the cost of the repair. About a month ago the rear passenger side door handle, same thing. No injury but handle just broke off while opening the door. Brought it in, they wouldn’t cover it. $200 repair. Now 3 weeks later the front passenger side door handle......broken. Every time just opening the door as anyone normally would. Called the service department this morning about a repair and told them I don’t think I should have to pay for this. It’s a door handle on an 8 year old vehicle. It has 50K miles on it, that should give you an idea of how little overall wear this vehicle has on it. I stated the first one was covered by the dealership. Was not under warranty at the time, dealership just did the right thing and covered it. They documented it as damage caused during a previous service visit so they covered it. Asked to speak to a supervisor or manager and was told there was nothing that could be done about this which is pretty laughable. A dealership as big as this simply can’t do anything for a customer about a $200 repair that is clearly a defect. It has happened 3 times now to 3 different handles. Find it ridiculous that I was asked to pay for the last one. Even crazier I’m being required to pay for this one. At this point I’m sure the 4th handle is going to break eventually and I’ll get to do this again.

My door handle broke on a Thursday. I called my service manager at Auto Nation Toyota in Weston. Howard Herman has been taking care of me for over a decade. Called me back promptly and informed me that he was already on it. He then called me back early the next day (Friday) and let me know that he had the part and had me come in that day. Repair made and on my way. Service above and beyond.

Excellent place to shop for a vehicle. Rufus was absolutely amazing. he is very helpful, easy to talk with, and provides superb customer service. I felt comfortable and confident that I was making the right decision. Happy Customer! Thanks Rufus!

I had an appointment for an oil change scheduled for11:45 .I was told by the greeter that they didnt have it on file. They took me anyways and said it would be close to a 2 hours wait. I said i scheduled it around my lunch figuring it would be about an hour. I was told that most of there staff was at lunch! Then why schedule appointments at that time knowing that your understaffed. i cheked the box that I would wait on vehicle as i had to get back to work. I drove 9 miles one way to thhe dealership. Also when pulling into service department both coming and going lanes are obstructed by vehicles for sale causing either lane to merge into one another into oncoming traffic. I wish I would have taken a picture. I was so upset that i left the dealership as soon as I could. when I returned back to my office after missing my lunch i called the service department and I was on hold for way to long. I guess the phone peole are at lunch to. I wanted to file a complaint to theservice manager. There whole system is screwed up...Horrible experience...

I was treated in a very professional manner. The service was expedited in a timely manner. Courtesy, speed of service and treated on a person to person manner are much appreciated in this world of automation. Thank you.

Customer Service is great!! My service writer , ‘Jose Rivera is exceptional! Jose has been taking care of me for years and we actually just bought a new RAV4 instead of a Hyundai which was my wife’s first choice because of Jose!

We found the car that we wanted online. Calm the facility. Ask them if the vehicle was available. They said yes we went to look at it agreed to buy it and the rest is history. Gigi and Yobany are amazing.

As always, great experience at Auto Nation!

Very good experience. They are the best. Very professionals.

Amazing customer service!! Those people make sure you feel welcomed. Our favorite sales person, Manny. Look for him and I assure you will be well attended. Don't hesitate to come to this dealer.

It was a nice experience buying a car. Not harassments. The salesman was Omar and he was wonderful. Will definitely purchase the next car from them.

Superior!!! Bought my 2011 Camry in 2010 and I continue to come from Miami Gardens because of the quality of service, genuine and personal interest.

Daniel.N very professional and nice.

New tires and alignment, replaced CV joint. Mechanics dystroyed my tie rod during repair and said nothing. Replaced. Realigned vehicle. Failed to torque down suspension to proper specs. Violent clunk backing up and turning. Lose control arm. Very dangerous. Fought service to retorque bolts to proper spec. Once torqued clunk gone. As a result alignment was off again. They Test drove car and said "it was fine". Argued and fought again. They had the confidence to tell me to take it to another mechanic and if alignment was off they would pay for it. Well, alignment was off and paid out of pocket for alignment. Showed them paperwork and invoice. Told check would be issued in 3 days. Still no check. This is the result of 2 months of services and mistakes at this service center. I would avoid at all costs. Poor service garage management. Service advisor was great but the mechanics are not up to Toyota standards of quality and may put you and your family in danger.

clementina she is a good seller ... go with her

We recently bought our daughter a new Toyota 86 here. Our first trip didn’t end well as we walked away upset over a bad experience but within days that was turned around. Our sales person Sam orchestrated the turn around completely. Sam had the GM Mohamed call us and the two of them made us an offer we couldn’t refuse. We were able to get the car at a great price and the finance guy, Fabio was super helpful. Fabio helped us get the best rates as well as the best warranties for our budget. Sam has continued to help us even after the purchase and between him and Fabio, we highly recommend doing business at this Toyota dealership. The GM Mohamed is doing a great job at making his business a much better customer service experience. Nice teamwork!

The young gentleman that took care of me was very helpful and professional. I had a very good experience.

Thank Sam for my 2021 Prius Autonation is the great place to shop for new car

Excelente atención 👍👍👍

Services Representative Mike Juan was very professional.

Sales person very knowledgeable!!

Great dealership. Been doing business there for many years. Service department one of the best. They know there business and very friendly.

Excellent Customer service!

Excellent service/ Jorge was very efficient, honest and the service was on time. Great work.

Good experience it was respectively fast. The dealer sent me one price, but in reality it was a higher price because the options were added and I had no choice

Great service, just call in advance and try to schedule during the week.

Muy mala experiencia. No se lo recomiendo a nadie.

I am very pleased with the service provided by Mr. Herman. His professionalism and dedication to service, makes me feel like a valued customer. Thank you Mr. Herman for another outstanding service visit.

Once again Mr. Herman did an outstanding job. His professional attitude always makes me feel like a valued customer.

The car buying process is stressful, but I went to Auto Nation and my stress was gone. Ericka was great!! She listened to me and my wants, didn’t try to sell me something that I didn’t want. I was there for a few hours but the process was really quick. The manager was awesome, Ali the fiancé guy was awesome, the young lady who let me charge my phone was awesome. I would recommend this dealership!! I also enjoyed that my salesperson was a woman 💪🏾💪🏾 I could go on and on, but you get the point.

they are really competent and Sam help us to buy our new car. recommend it

All was good until we talked with the business manager. We were high pressured to purchase an extended warranty on the car. This should have been discussed during the negotiation of the car price. The reason we came to Autonation, was for a no haggle price.

He was knowledgeable about the cars and transparent about all the transactions of the process

I am very happy with my deal!!! Sales man listen to my counter offer and worked with me to get a very good deal

Great services good customer service very pleasant. Knowledgeable about they work.

Great and reliable place for repairs and service in South Florida.

Daniel is excellent guy in customer service. I like to visit Autonation in Weston because has good customer service. Thank you for everything

My experience with Kurt at Toyota Weston was very easy. Everything was explained and easy. He was very respectful and funny. I appreciate his kindness.

Always professional and curious

It is always a pleasure taking my car to Weston Toyota and the service men are always a pleasure to speak with

Edmonds did a great job and he was very nice gentleman took the time to explain to me what product he was going to use on my floors. Highly recommend Stanley Steamer.

Pleasant experience. Service was great and completed in a timely fashion.

I took my car for service Greg was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my Cars will be handled with care!

The process was very fast ,didn't have to stay to long at the dealer waiting for my car ,the representative was very nice ,the time he said it was going to take it was on time.

As usual, my service appointment went well. I did not purchase my vehicle from Auto Toyota Nation Weston, but I have gone there for every warranty service since, and have never been disappointed with the friendly and accommodating service as well as the quality of work.

The service was great. The representative was very helpful and polite.

My purchase was extremely stressful, too much of a hurry to sell. Financial dept. killed me. After many cars purchased at this location, probably my last.

Excelente Servicio,buen trato

A very pleasant experience purchasing my Highlander. Manny Sanchez, my salesman was exceptionally pleasant and helpful to deal with.

Harvard Herman , Assistant Service Manager,excellent person , I love this guy ?

AutoNation Toyota bad is experienced and my life has never been they are not good finance they are terrible people working with you I am not satisfied with AutoNation Toyota and Weston please people don’t they’re they are a terrible dealer the seller man with finance guy with a head manager they are terrible they cut your neck give you bad deal they take all your money o away they don’t want to change nothing they don’t want to give you what you want please if you decide to buy a car do not use AutoNation Toyota they very bad people

Perfect. On time. Nice work. Mike the best. Always be here.

Fine if maybe a little overpriced. My needs were attended to.

First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!

Our agent Matheus Comuian is very friendly and helpful. Its a very pleasant shopping experience. Highly recommended.

Exelent service, exlenten Time, exelent persons,exelent dealer.

Excellent work

Each time I take my car in for maintenance or repairs, I make sure that I meet with service advisor, Victor Llano. He does a great job of providing the best customer care, by listening to what I say and by offering suggestions and options. I always think to myself that Victor represents AutoNation so well. One thing I look for in any business is customer service...Does the employee represent the business AND the customer well? Victor never disappoints. He is professional, friendly, and knowledgeable. If I were his employer, I would feel very fortunate. As his customer, I feel even more fortunate for those very same reasons.

Took the car in for service and as always I get fantastic service. Great place to get a new car as well!!!

Excelente atención por parte de l Señor Jose en el área de servicio, atento serio y preocupado por nuestra satisfacción, recomendado... muchísimas Gracias

professional experience and experience a great customer service care definitely I recommend to visit autonation toyota Weston thanks

March 2021 was my 2nd time working with Weston Toyota to purchase a truck. We 1st bought a brand new Toyota Tacoma TRD Sport in April 2020 in Voodoo blue, but this year, we bought a new boat and had to trade her in to get a Tundra. This time, we went with a certified pre-owned 2019. Whether you buy new or used, you will be in good hands with Weston Toyota. My comment from last year still stands: Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer, wearing masks, and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we have been good hands for all of our service needs. A special thank you to Scott in Sales and Allen in Finance making everything work out smoothly...

My service advisor advised that Toyota had approved my dashboard replacement after it was deemed defective. At this point my advisor informed me that I would be notified once the part arrived. After three (3) weeks I decided to call to request an update; my numerous calls and voicemails were left unanswered. I was growing frustrated after the fifth (5) week when messages were still being unanswered. I had to jump through hoops till I finally establish contact with the service manager , he response was "Sorry we dropped the ball on this one" ... really?

Matheus Comunian was perfect supporting me in my decision to lease a new Camry. It was because of his support that I decided to lease, as I was not very convinced when arrived.

The sales experience was wonderful. The staff was very attentive and seemed to understand my hesitancy at purchasing a vehicle 700 miles away from where I lived. Once we moved on to transporting however that story changed drastically. I paid AutoNation Toyota Weston for my vehicle March 14th. I still don’t have it today. Included in that payment was the fee for transporting my vehicle to Tennessee. I was treated badly from the beginning by the transport company representative and told I lived in a “bad area”. I have asked the staff at the dealership numerous times over the past week to assist me in getting information on when I will receive my vehicle but am told the dealership doesn’t handle transport. I am confused and frustrated by this position as I paid the dealership directly for this service. It seems that now that AutoNation Toyota Weston has my money in their pocket they don’t care that I actually receive the vehicle. I have been very disappointed in this experience

Great Service. Recommended

they are very organize and helpful.

Greg (the service rep) was very helpful and knowledgeable. He explained everything that was happening to my vehicle and made suggestions on things that needed to be fixed. I was happy with my service and trusted his recommendations.

Howard, the Service Advisor, is top notch and the main reason I keep brining my Sequoia in for service at AutoNation Toyota in Weston. He is honest, friendly, professional, courteous and most of all extremely knowledgeable. There are many other places to go to get my Toyota service but I choose AutoNation Toyota in Weston because I know they will do the job right the first time and at a good price.

Went for service on my vehicle and it was quick and simple! I went for a early morning appointment and was out within the hour. Everyone is friendly there and they valet your car to you when it’s complete! Thanks guys. See you next service!

Rashan Seeram is a great guy. He happens to be our go-to guy whenever servicing our vehicle. His friendliness and attention to detail are above anyone's expectations.

Cesar , the service mgr was fantastic. He was very professional. However, the first person I met, a Michael, who directed me, referred to me as ‘ms CHIN’ which is a derogatory word describing an ASIAN . That is inexcusable

excelente servicio en toyota weston por parte de Daniel

Some muy atentos y te dan buen servicio y buena calidad

My service associate was so professional and very helpful.

In September 2020 I took my truck to the dealer for oil change, tire rotation and wheel alignment because I noticed that the front tires were wearing out on the outside, they told me that the truck had to be aligned due to the weight of the engine every 12,000 miles and that was not covered by the warranty for which I had to pay $ 79, even so I noticed that the tires were still wearing out in the same way, this week I took my truck again for oil change, tire rotation and I told them that the front tires kept wearing, the person who attended me told me that those trucks had to be aligned every three months, it was no longer every 12,000 miles. I have had cars and trucks of different makes and models long before this 2019 Toyota Tacoma and I have never had to align the wheels. This has been my first Toyota and it will be my last. Very disappointed with the brand and even more so with the dealership's service

Excelente servicio, mi carro estuvo a tiempo. No tuve ningun incoveniente.

Representative was very professional and helpful. She kept me informed while my car was being serviced.

The only issue I had was that when you first get there they have you wait quite a bit before they take you in the office. I understand waiting for car while it?s being serviced and don?t mind an hour or hour and a half but service advisers frequently pass by you and just make you wait a little to long.

People is very professional and kind. I don't have any problem. Thank you

Great dealership approach. I found the car I wanted, not exactly at the price I would pay, but definitely a fair price. The sales assistant, Mr. Cod Perotti, was well prepared and thorough with all my questions. The paperwork department a little less, I did not make any financing for the purchase, so a little more speed of execution does not hurt. In agreement among me and the seller, the car was delivered to me in three days later with the new set of tires and the service performed. Now, as promised, I'm just waiting for the missing elements of the cargo roof to be delivered to me. In context, I am glad I bought the car here, absolutely the best experience out of all the other vendors where I have bargained and bought other cars. My opinion goes to an excellent reception service and customer assistance, noting however the slowness of the purchasing procedures. If there is another opportunity to buy another car, we will meet again!

Took the car in at 7 AM on a Saturday with no appointment for oil change brake fluid flush and tire rotation. Car was done within an hour and a half.

Great work and fast work. Needed new brakes and they did a great job on a timely manner, as promised

Service was quick and informative . Service techs did a multi point inspection

took my car in for service. The service Advisor Alvaro was very nice and not pushy like some others. The process was very simple and although they were busy, I was in and out in about 2 hours. They also have a free shuttle service if you are close enough which is a plus if you don't want to wait for your car to be ready.

Very disappointing experience, the sales person was good, but his manager and the general manager, very disrespectful, irresponsible and un-compromised, even to the point of accusing me of lying to them... After almost 11 hours, I bought my car cash, next day at the pick up, many thing were wrong, and after asking for a rectification, their position was, take it or leave it. I talked to the general manager, I was very upset due to the situation, his words basically were that I was lying and his sales manager was right, but unfortunately he was off that day, so he decided he will talk to the sales manager next day and will get back at me... well it's been 3 weeks, I called the manager at least a dozen times, left messages in his answering machine, and still no response, no answer... I guess that says all...that is the AutoNation Toyota Weston Way....

Brought my car in for oil change and tire rotation. Micheal told me about a recall and was able to work it in so I didn't have to come back. Always great customer service with Michael.

For many years, AutoNation Toyota Weston has been servicing my cars and doing a great job. Always courteous and efficient service.

When I arrived on Saturday to have my car serviced, Daniel over poured windshield wiper fluid on my car. He was in a hurry. Not a friendly person for this type of work. The valet attendant was helpful.

La atención de Daniel Nardinocchi súper buena, resolvió mi problema, fue súper atento y Cortez además las personas que recibieron y entregaron mi carro lo hicieron súper rápido

Very happy with our purchase The System was done so we waited longer than usual but overall happy with the service

I?ve been a client there for several years and they have an Excellent service, quick and reliable.

I dropped my car off. Very easy. Received a call when it Was ready. Perfect

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won’t be going to anyone else.

I bought my car from Autonation Toyota Weston. Very professional, patience and friendly. Drive test was awesome.. Explained everything about almost every function in the car. They have bilingual employees which is a plus. Financial settlement was easy and very clear. As a customer they make you feel confident and you can ask anything you want. Keep up the good work.

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won?t be going to anyone else.

I watch my repair on the big screen in the waiting. The technician working on my car was extremely efficient and check my SUV like it was his own!

They have been doing an excellent work for my car in the last 2 years, no complaints about them.

Excellent Customer Service! From arrival the welcoming person at Service , Office personnel and Mr J. Camacho , were taking care all time of my car and myself. Congrats AutoNation Toyota Weston!!

After taking delivery of my vehicle, I was very happy and impressed with the sales experience we received from Autonation Toyota in Weston. This unfortunately was short-lived as a part of the deal was to pay off the remaining payments on my other car. I was told during negotiations with both my salesman and the finance department that my old car would be payed off within 5 days. This has not been done to date (it has been over 10 days) and I am still responsible for payments on a car that is no longer in my possession. I contacted both my salesman and the finance representative from the dealership. Salesman said he would look into it and get back to me. He has not as of now. I called and texted the finance guy who "promised" to call me after his meeting which as of now has been going on for 2 days as I haven't heard from him. I guess this dealership gives new meaning to the term marathon meetings. As a result, I will not be doing any new business with this dealership and cannot recommend them.

The Service Advisor, Daniel, was great. I didn't have an appointment but he took care of me, no problem. Service was done within an hour. Great job AutoNation!

Vehicle recall repair and regular PM handled quickly and professionally. Howard is always most professional and customer oriented. Would not think of taking my Tacoma anywhere else.

Victor Llanos has been the customer service rep that I've seen for 7 years, he's excellent. Goes above and beyond in the assistance he's provided through those years...

The service manager Michael Juan was friendly, efficient and took care of everything.

This was a great experience. Rufus really took care of me. Love how organized and spacious this dealership is.

Good service and fast responses. Mike was very helpful.

I took my car in for maintenance. The service advisor was very helpful and and curtious .

I started bringing my Highlander here once we moved to SoFlo., while still under warranty. It is out of warranty, and so far my experience with the service dept continues to be positive. If I had one complaint, it would be to streamline the check in process so it goes faster. The staff is always courteous and my car is always completed on the time promised.

Shawn, my Service Advisor, assured that the replacement parts were available and my recall repair was handled quickly and efficiently.

I made an appointment to have my car serviced on 02/16/2021, my Service Agent is Rashan. I was pleasantly greeted upon arrival and the mileage service was discussed and Rashan made good recommendations and cross selling. While I strongly believe that the prices were above market, I am satisfied with the work and products. Going forward I suggest that loyal customers should benefit from discounts and better pricing. Thanks to Rashan and the Toyota Weston for excellent service.

Service was excellent. In and out in an hour. Carlos got an A from me!! Waiting area clean and practiced social distancing which made me feel comfortable.

Great service . The service was excellent. They let me know the issue with my car. Great customer service. I will refer friends and family to this dealer.

Ed was pretty helpful in very single process

Did not wash my vehicle. Mentioned COVID. ? Really. But you can drive my vehicle/ service my vehicle/ park my vehicle. But not run thru the wash? Lexus of Pembroke Pines. Washes your vehicle. Customer service average. No car service for drop off and pick up either.

I went in to Auto Nation Weston without an appointment and my car was fixed in less than an hour and the young lady who assisted me was fantastic.

I believe they forgot to provide the tools to change the tire, and we figured that out two years later when we had our first flat tire. I called the customer service and were very helpful in getting the tools for our car at no cost. 5 stars for the customer service.

now I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location...

Great customer service, quick and on point. Clean facilities.

This was my third service at Autonation, and all three have been good, My service advise was excellent, and the time frame was good.

I?ve been coming here for every service interval for my 4Runner since purchase (5 years 90,000 miles) and have always been impressed with the customer service. Rashan, who has been my service advisor the past 3 visits is outstanding...it?s nice to have someone who knows as much about my vehicle as I do.

The Service Department is great. Made up for the lying salesman that sold us the car. The customer relations, Toyota and the Service Department made it right.

Toyota vanza they not comes up what they promise me to do sales person lying they has fix it already but after I pick up vehicle facing same problems and I tell them I am driving from 69 miles that just jokes for them

Service advisor was courteou and very helpful. He arranged to have GPS app checked with another appointment with a specialist in navigation app.

A mechanical tech at the dealership had erroneously diagnosed my brake pads as worn on my last service visit, but the senior Customer Service Manager had it re-tested and found the pads to be "nearly un-worn" but then expertly recommended that I flush and change my Brake fluid because it had traces of water/moisture in it. This sort of expert review and follow-up is unusual at most area Toyota dealerships! I will return because I'm never overcharged for service like I have been in the past at some other dealerships, and the correct service is usually applied properly.

Rudy took care of my car seamlessly and pleasantly

Easiest vehicle purchase i ever made great dealer .

Good service. Friendly environment. Clean waiting area

I recommend them because I received excellent attention

They are very friendly and professional. Everything is very clean and sanitized. I am confident that my car is getting good, trustworthy, honest care.

Jean was our service tech whom explained everything in detailed regards to my car being service. The lot, facility and offices all seemed clean and everyone was following COVID guidelines. Felt safe. :-)

My wife and I met with Clementina and Sidi, and we were satisfied with their service and professionalism.

The representatives always care about you so well ! I really enjoy to do my car service over there

Their service team was super welcoming and swift. Michael J., was super nice and made my visit easy. He was very thorough and answered my questions.

Jose is very knowledgeable and helpful. I feel he looks out for my vehicle and the safety of my family. service time was reasonable and we were able to get back on the road with confidence. The valet did try to bring us a vehicle that was not ours though. Hopefully he will be a little more careful in the future.

Excellent, good service. Very nice. Very efficient.

Had a good experience when my car was in for 18month check up. My service contact was Daniel and he knows how to treat his customers.

Outstanding service and professionalism, I've been taking my cars to Weston Toyota for many years and I have zero complaints.

Quick and professional

Jose Rivera, is our great service advisor. Very professional, friendly, knowledgeable, always going out off his way at 200% couldn't ask for a better service at Weston Toyota. Thank you Jose for the service you always give us!!!

Service manager Micheal Juan was amazing from start to finish. He listen to me explaining my car needs. The repairs were made in a timely manner. He updated me through the repair process! Great customer service from Juan!

Daniel es un excelente trabajador y el dealer es excelente

I was impressed with with how quickly my vehicle was serviced, and also how friendly the staff is.

Daniel was very helpful and I got great service. Always have my car serviced here because I trust the

Great service from all at this dealership. My rep Rudy was awesome.

Jose Rivera was the best service advisor that they could assigned to help us with our first time service at Weston location he was very friendly professional and knowledgeable, we want to thank you and keep up been so professional and friendly!!!!

Very dissapointed with AutoNation Toyota, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I will never again take them to AutoNation Toyota and I will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any AutoNation dealer and I will share my experience about AutoNation Toyota with everyone I know and online.

We love our Tundra! Thank you for working with us buying out of the area! Mike was great! :)

Customer service , knowledgeable

Timely service and excellent customer service Alberto acknowledge my concern on the issue for my tire, Resolve it quickly Completely satisfied

The lawn people were blowing branches etc right by my car and when I went to drive away I heard something dragging for about a block...then it stopped. When I went out again, same thing so I went to dealer to be sure nothing was going on. They inspected and also rotated my tires (I had bought tires 6 months previous). My only charge was for new wiper blades I needed. LOVE THEM. They really are the best service dept around. My car is no longer in warranty and yet I still go to them. I have a Prius V.

Excellent timing , no argument on the discount requested

Jorge Alvarez and the service team at AutoNation Toyota Weston are the BEST. They are all responsive, thorough, professional and polite. And did I mention timely? Busy people need dependable scheduling and this dealership's service department delivers. I highly recommend!

Very dissapointed with autonation, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I wil never again take them to autonation toyota and will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any autonation dealer and I will share my experience about autonation toyota with everyone I know and online.

The service associate Alvaro was very helpful and the the work was done quickly and efficiently

Eddie Martinez is the BEST! I've bought multiple cars from him and he's on top of everything from beginning to end! Mega friendly, awesome customer service...like I said, the BEST!

Great customer service. Everyone is very polite, professional and attentive to the customer’s needs. I bought a 2021 TOYOTA HIGHLANDER PLATINUM; it’s a gorgeous car and handles very well, unfortunately the next day I brought it home while trying to familiarize with the car features I noticed that the driver seat cooling fan was making a screeching noise, and something also loose/broken in the right track of the same seat. I brought the car in and they told me the fan was broken (brand new 0 miles car) and needed to be replaced. They gave me a rental for one day while getting the car repaired. I picked up te car today and noticed that the issue with the right track of the passenger seat had not been fixed, now I have to bring the car back in again. So far I am very satisfied with the customer service at this dealership but unfortunately their mechanics need to be more thorough and proactive, they are lowering the standards of the rest of the staff at this dealership.

The attention was very good, the waiting time was adequate.

Mr. Jorge from the service department was very cordial and supportive and also very informative. He tried to help me the best he could with my concerns. Keep up the good work. Thankyou JK

Mike Juan, who is my service consultant was helpful and professional as usual. Although they were extremely busy that day, Mr. Juan did the best he could to accommodate me.

Received several free oil changes when I purchased the car. Scheduling was a breeze on the web page. There wasn't much to do while waiting except look at cars which was ok. Free WiFi was very nice! Got the car back much quicker than expected. Due to a leg injury it's hard/painful for me to walk. They saw this and brought my car to me instead of me walking across their large parking lot. Very much appreciated!!!

Excellent service! I would definitely recommend this place to anyone looking for good service and honest diagnosis of their vehicle.

Rashan Seeram did a great job greeting me and discussing his repair recommendations. He also provided a very good repair cost.

Always on top of my vehicle needs. Service dept is the best

Not bad experience, but I just had to go back to the dealer to claim forgotten items... Kept getting calls annoying calls from dealer asking for personal military service information.

Professional

Fast service for a bad battery. It only needed charging and it was done in an hour.

Great service. Mike Juan the Advicer is a great guy. I love dealing with him. My only complaint is that they left dirty hand prints on my passenger and rear seats!

Over Priced

Very good experience, had 8 months left on lease and was able to drive away with new car

Fabulous experience. After a terrible experience at another dealership, I was thrilled to have been treated so well. Rashan was attentive and helpful at every turn. I will definitely return.

Good job to the staff and all persons who were working on the job

I recently purchased a 2021 Toyota Prius XLE from Toyota AutoNation. As we all know, there are many factors that contribute to a positive experience with a dealership, and of course the management team is a huge part of that by way of ensuring that the procedures are efficient, the physical space is aesthetically pleasing and inviting, and the staff is knowledgeable, engaging, and responsive. All of those things are in place at AutoNation and it was a lovely experience overall. Fabio Duque, who handled the financials, was warm, informative, and generous of time and spirit. Oscar Ramos, the manager, came over to say a warm hello. The overall atmosphere was professional and polished, yet there was also music playing and, while I was waiting, I saw several members of the staff talking and laughing, and a couple of times dancing, with each other, which created a super fun and festive vibe all around. But what truly took my experience to the next level is Frederick Pantin, the sales associate who managed my purchase. He was, of course, on point with every aspect of the procedural protocol, from our interactions by phone and email prior to my decision to purchase the car, to being there waiting for me outside when I arrived, to explaining the trade-in and purchase process, to facilitating the test drive and all the paperwork, to walking me out and getting me set up in my new car. Frederick is highly professional and competent, but what makes him really exceptional, in my opinion, is that, in addition to all of those things, he is the most genuine, warm, pleasant person to interact with. Moreover, he balances that with the utmost professionalism and integrity, such that I felt completely at ease throughout the process, and never like I was being pressured, condescended to, or disrespected. He seems able to strike the perfect balance between a sincere personal touch and appropriate professional comportment and boundaries. I could not have asked for a lovelier person to spend those few hours with, and his serene and engaging yet unobtrusive demeanor made me feel like my new car had been blessed with positive energy and good fortune. In summary, I'm thrilled to be with AutoNation for all my car needs, and I would recommend AutoNation to anyone. Thank you, Frederick and all, for a great experience. And I LOVE my fabulous new car!!

As always you offered a very good service. I will always do my car service with you.

Great support by Howard Herman nobody else will touch my car. Till next time H&H Regards

I was well attended by Daniela Ferrer y Gustavo, a friendly and pro treatment

I lease and it has been a pleasure getting a car from Toyota for many years

I had a great experience with Tamara . She was pleasant and always reachable.

Friendly and courteous and the facility was very clean.

Went for an oil change they found power steering needed to be serviced too, I agreed. Waited over two hours. No car wash, it was not working! After I left saw the recomend: engine air filter, cabin air filter and fuel system needs attention! Why wasn't I told when I was there or explained at all. Very disappointed. I will take it somewhere else.

Bought my car in for service, as always Victor did a great job, always professional and ready to help.

As always excellent customer service and a very good team of associates

The wait was a bit long for an oil change. I guess it was a busy day. I have been dealing with Toyota for about 20 years. I guess that says it all.

Michael Juan was very helpful and pleasant, which made my wait easier.

I felt very happy at Autonation. The customer service was excellent.

The entire process was very efficient from early drop off to pick up. A major job was completed smoothly. All people I felt with were very helpful.

Excellent service, Howard was so knowledgeable and helpful

Like getting discounts and able to use coupons. Like my advisor Mike Juan.

Best service overall for for scheduled maintenance. Jose Rivera was outstanding

They were great especially Michael Juan he was so helpful I have bought 5 cars from this dealer ship and love it

They are fast, reasonably and friendly

Ok my wife brought my 2019 4Runner in for an oil change. That was straightforward enough. She came out with a piece of paper with the good better best upsell with prices ranging from $500 to several thousand dollars for services-things that were on there were: rearrange floor mats, install washer solvent-I was waiting to see if they were going to have ?inspect muffler belt?. I have the platinum service agreement through corporate Toyota that covers maintenance and Autonation is trying to get their share too-feels very south Florida scammy. I have reported them to Toyota Corporate-I don?t mind paying for good service and quality but when I see this type of up sell I feel like I went to a buy here pay here lot.

Prompt service. Kept me informed throughout the process.

The staff went over and above what was necessary in meeting my needs. Both Daniel and Jamid came through when I needed it. I strongly recommend AutoNation Toyota Weston.

They are very friendly and even gave me a great financing interest rate that I wasn?t expecting actually.

It was a pleasant experience dealing with the Service Dept. They were all attentive and provided quick turn around with my vehicle. Thank you to all!

I was at the dealer Weston Toyota for a simple oil change and tire rotation after waiting for 2.5 hours. I got my truck and noticed that the tires were not rotated , so I told the service advisor Jorge Moreira and he took the truck back. After another 45 min I got my truck back , that was in a Thursday, in Saturday I was driving my truck and started to heard a loud noise coming from the front end of my truck and really loud I was able to made it home , so I decided to check the front end of my truck I used my car jack and while inspecting the front tires both tires wheel. Nuts were. Hand tied. I was able to take them out with out a wrench .. call the services advisor to report the incident and he told me that it was impossible like he didn?t wanted to hear. No even and apologies. So I called the service manager and he took care of the problem ...,,,

Rudy Rodolfo Torres is amazing. Very polite, very helpful, knows his job and above all very professional. I was there before two so with my car and the cause of this I asked for him when I was going in again. Please let Rodolfo (Rudy) know

Our sales rep Danny was amazing. He walked us through the whole process, he made it really easy. When we walked in we had an idea of what we were looking for and Danny managed to pinpoint us to what we wanted. Thanks Danny! Mark and Anne B.

Great service , nice staff

As always, I received a 5-star service all around.

I have a Quick and Easy maintenance service experience

Service was excellent and my appointment was with Tamara and she was great

Daniel was very helpful in getting my car serviced

This Toyota location is the best! They are friendly, helpful, and informative!

Excelente atención. Servicio excepcional.

Auto Nation Toyota Weston has taken care of me and my car for years. I can always count on them to be professional, honest, and caring. Special thanks to Howard Herman for watching over me!

I have been using the service dept for 13 years for my FJ Cruiser and I would never go anywhere else. Over the years I have encountered probably every intake service person there and have never been disappointed. Most recently Howard Herman greeted me and he was extremely knowledgeable and helpful with conveying recommendations. I don't let any other service shop touch my car.

Excellent service. Nice employees and you don?t have to wait much for service

I took the vehicle in fir a service the representative that was assigned was excellent.

An extra tent check in service, directing the car 🚗 flow very well. The entire service process is pretty smooth. Option of both indoor and outdoor sittings.

Service Advisor Nicholas Green provided an excellent service. He was very courteous and cared for customers.

Salesman looked out for me for 2 months getting the vehicle I wanted. The vehicle was in high demand and limited make. To be honest I was starting to forget a bout a new car when he called And told me he got one.

Waited 2 hours for an oil change and tire rotation. We had made an appointment 5 days before to make sure that day was not packed.

I have been servicing my 4Runner for 10 years and I have never had a negative experience. I have always been treated professionally, courteously and like a a family member!

I purchased my Corolla a year ago, along with a maintenance plan that allows me to go to any Auto Nation dealer. this is my second Corolla from here, and I have always been treated extremely well.

No updates ever. You have to keep asking for status

Howard has been my cars Service rep for many years , very honest, professional and polite. Thank you again Howard

Nicholas is very customer oriented service Advisor. He made sure my Toyota Sienna got the best and fast service. He was in contact throughout the whole process. He communicated with me clearly regarding my Toyota Sienna. Thank you Nicholas.

Alberto was awesome!! I do recommend! AutoNation Weston is the best service ever!

Excelentes trabajadores, excelente ambiente, excelentes instalaciones

excellent service. Have been coming here for may years.

Jorge was attentive and helped us service our Sienna quickly and efficiently.

Great service by Jorge Moreira, Thanks

This review serves to express my sincere appreciation for the outstanding customer service you have given me throughout all of my recent car service transactions with you. I wanted to say a huge THANK YOU to Rudy, on Tuesday my experience with Rudy Torres was exceptional. I can state without hesitation that his service is always to be complimented, the whole process was great from the moment I walked into AutoNation Toyota Weston greeted right away. From the moment I spoke with him on the phone, Rudy was not only friendly and welcoming, but extrememly knowledgeable so smart and informative. I am just a regular lady on a regular budget, he understood what I was looking for and was able to deliver. Rudy was very professional through our phone calls prior to the appointment, I honestly felt like I was dealing with a friend. He asked if I wanted a demonstration of the sound systems in a model vehicle and I’m really glad I said yes. So when arriving back home to my residence I wanted to stay in the car until the song was finished. Well, I got news, it does not work that way because when I come home, I am staying in the car and play at least 3 more songs. Listening to "Show Me Love” by Alicia Keys one of my favorite songs enjoying my recent purchase. Last night while driving listening to music ... I was having so much fun getting lit and my girls turn to me in the car and says I can see in your eyes you’re happy and I wonder how many other people noticed. Wooowhooo! 🎶 I look forward to doing business with you again in the future Rudy. I wouldn’t consider going to a different dealership or working with any other service manager. Thanks again for being my trusted car advisor and you always assessing my needs accurately, exceeding my expectations and delivering on your promises. With love and gratitude 🤩🤩🤩🤩🤩5’s

Rashan did an excellent job of explaining, assisting me and executing the services I needed. He?s a keeper. Overall I?ve been impressed with the level of service I?ve received the past couple of years since moving into the area.

Before I pulled in Jose was ready with the paper work for my vehicle. He knows exactly what has to be done and dicusses it with you. There is no one better then Jose.

Always quick and easy for my maintenance service! Nick has been outstanding.

Took my car in to the service department because it had trouble starting. Needed a co worker to jump my vehicle. Told my service advisor about the issue. Along with that my tires were to be rotated and there was recall on the fuel pump. I pick up my car a couple of hours later the advisor tells me everything is good the battery and alternator were tested. The following day my car does not start gives me the same issue I had which is the battery. Also either my tpms is wrong or they did not check my 3 of my tires have low pressure. Brings me to question what was actually done while my vehicle was in service? Now i have to bring it back and have them fix what shouldve been done the first time.

excellent service from the telephone to in person Alberto Corrales is that kind of person...excellent advisor ad professional all the way

Excelente servicio y atención!

Service was excellent; Howard Herman was very professional and courteous. The service was completed within the time promised.

I had my truck serviced in response to a recp wall notice in which the fuel pump was replaced. The paperwork I received indicated that all parts of the truck had been checked out and everything was ok including warning lights. However, a day or two later the check engine light came on in the truck and would not go away. I did contact the dealership about the situation and they agreed to check out the problem which will be done on Monday, Oct 26.

Friendly and professional services. Quick turnaround