Recent Reviews from AutoNation Toyota Weston

Howard is the BEST customer service manager around, period!

Cesar was very professional and answered my doubts about the app and problems I was having with my 4Runner. Kept me informed on the waiting time.

Excellent service, yesterday I was attended by Jose Riviera and everything went very well. Good work and attention to detail.

We just love auto nation when you bring your vehicle into auto nation they treat you Very nice and they Get it done right away We use howard Herman Thank you steve taylor.

Nice maintenance service treatment, sales Manager help a lot when I need it.

The purchase was to easy! Aceneth Gomez made the process painless and quick. With out the pressure and sales tactics if your looking tor honest answers be sure to call Aceneth Gomez on your next car purchase.

Friendly and professional service.

Todos sus empleados son eficientes y amables. Nunca he tenido ningún problema allí. El servicio es maravilloso.

Not bad, I pulled up and they took care of me within a reasonable time. The guy who helped me was cordial. Took my info and said they'd text me when my car was ready. Which they did. Overall was fine.

Excelente atención además de ser bio seguro.

I've been servicing my car ( also purchased at this location) for years. The staff are always friendly and helpful. My last service with Jared was great. My battery failed on me and they sent someone to collect the vehicle from my house and brought it back in the pouring rain to save me the trouble.

So so helpful. They took care of every need my car had in the most efficient, adorable and professional manner. Thank you!

Great customer service. Michael Juan in service is always taking great care of me and my Toyota. Always making sure I’m taken care of and that I’m on track with my service needs. I bought 2 cars from here and leased one. Wouldn’t go anywhere else for my car needs.

La calidad de la atención al cliente , al llevar el carro a revisión

Always fast and clean. I always go here to get my car serviced.

Sales person is good and soft spoken. Finance manager has done some mistake in paper work and added around additional 2000 dollars to the total cost of the vehicle, I am not sure whether it was a mistake or intentional. I went to the dealer again with my 5 month old baby to get it corrected and redo all paper work. As per my experience double check all your loan documents before leaving the dealer or go with pre-approved loan otherwise you will end up with paying additional 3 to 4 thousand dollars when you go with dealer finance.

Bought the car I was interested in, they had the model and color I had seen online. Good customer service. I highly recommend.

Great service from the advisor Hernan! Professional and straight forward for when I took the truck to get it serviced for its 5k miles. Also informed on the next service!

Excellent customer service

I bought my Toyota Sienna 2020 and from the first day the attention has been really good, the staff is friendly and always willing to help. Currently I do my maintenance services with the help of Daniel who is very sincere and attentive.

Great service!!!

Everything about my purchase of my new Toyota tundra was wonderful since I began the negotiation with my salesman Roberto Riera Cristo, everything was very easy and practical. I ordered my truck and everything went perfectly well. The attention at the dealership was super good from my salesman Roberto to finance director was wonderful

My Service Rep is Rashan from Toyota Weston. I exclusively go to Toyota Weston for him. He has a passion for cars. He takes care of mine, keeps me informed, and never pushes unnecessary services on me. He is kind and friendly, empathetic and diligent. My truck is in safe hands under his watch. He keeps the service techs in check too, if they start slacking off or forget to add wiper fluid. He's the man, Rashan.

I honestly had a great experience with Aaron, Ernie and Roan. Mainly Aaron because he was my main sales person. He was very polite and kept it 100% real. There are car sales men who you know are just trying to get a sale and has that “salesman” voice/pitch but Aaron was very cool and understandable. At the ending of it all I got the car I wanted. They all made sure that I was taken care of. There’s not one person who will walk past you and not smile or not say hi or ask if you’ve been helped. The customer service is ridiculously amazing there!!! Definitely recommending!!

Excelente 👌 atención y calidad de servicio

Good morning, My service advisor Hernan Galeano was very pleasant and helpful on May 19th 2022. He explained things in detail to me. I would recommend him to anyone and look forward to him assisting me in the future at Auto Nation Toyota Weston.

Excellent Service!!!

I arrived an hour late (totally my fault) for my first maintenance appointment. From valet to the service manager Jose Rivera I was well taken care of. I'm looking forward to my next visit.

Five Stars for my experience at this Dealer. I visited 3 Toyota dealers before Autonation Toyota Weston and was here that I found the cars that I wanted. The customer service from Gerardo Marquez who was the seller who attended me, was very professional and he took care from start to end of the business, very friendly and nice person.

Our experience was just awesome from the start to the finish. We wanted to get a car so badly. Tried get internet quotes from different dealers and nobody gave us. It was only Manuel from Toyota Weston that gave us a quote. He took car of us from the minute we were here to the end. I would recommend this place to everyone. I would certainly go back if ever we needed another vehicle. Thank you so much for making our experience a breeze.

Excelente experiencia, rapido y muy competentes

Alberto C in service is always amazing . Is always prompt honest and reliable when it comes to servicing our vehicle.

I needed to buy 2 cars and the market is just crazy a friend of mine I indicated me Toyota AutoNation in Weston and to talk with Carol. I couldn’t be happier with the quality of the work and all the help she and the team gave me. On top of being a remarkable professional, Carol is one of the most kind and nice person I ever met. I recommend to everyone AutoNation Toyota and also Carol.

I've been shopping around at different Toyota Dealership's, what a pleasure it was to be greeted by Samantha. She was warm & professional! An awesome experience.

I had a minor flaw on my new RAV4, and Hector, the man in charged, had his team take care of it. No bits or buts. Done ! Thanks again

update- im back at the dealership because the tint they had on the car is bubbling and now they don’t want to fix it. i am highly upset because its a NEW car and i’ve only had the car for ONE WEEK. great dealership. scott was great and very helpful ! claud was great as well ! definitely recommend this dealership.

their service is outstanding...

I have to say that this place has good workers that are doing their best to offer excellent costumer service. No complaint s about that. I have to thank JAMID, the manager, for going beyond anything to provide me the best customer service, he was kind and respectful upon all my frustrations. I am Very disappointed with Toyota. I bought a brand new Toyota Rav 4 2020 and I have went to the dealer more times than I had before with my old Honda Car for fifteen years. Not happy at all, too many fabric defects.

La atención de todos es excelente!! Lo más importante es que tienen inventario de carros, el proceso para comprar mi carro fue muy rápido en comparación a otros dealers

when you bring your car into auto nation you best the best personel to take care of your car,all the service people treat you kindly and your vehicle comes out in great shape,we love auto nation,because we just bought a new 2022 toyota highlander,thank you auto nation.

Quick and straight to the point❤️ LOVE!

Excelente atencion.

I had a great experience. My service rep was great and friendly. He was thorough by sending me photos during the service. I felt this experience was genuine and I wasn't being lied to.

The overall experience was good, had some issues later since the sales person kept promising the car would arrive at a date and it didn't, so I wish they would have been more honest about it. However, overall the process was what you would expect at a dealer, the financing person we spoke to was really nice and it all went smoothly.

Greg H was amazing and very quick! Under 1 hour Service! MSilva

We went for our first service for my daughter's car. Our visit was handled professionally and efficiently by Hernan.The work was completed quickly as promised. All in all, a very good experience!

I've come here twice now and both times I've gotten excellent service. For this last visit, Axel helped me find a perfect vehicle for me that was within the budget I wanted. When it came time to financing, Allen was there for me again. He really pushed back against the banks to try and get me the best rate possible. If you want to get a new or used car, this is a great place to start.

I recently bought a new Toyota @Autonation Weston. Julian Ospina is who guided me through the entire process making it very friendly, smooth and efficient. I don’t usually write reviews, but this person and this place deserve it.

Jose Rivera excelente atención y asesoramiento. Paciencia, respeto al tiempo de cada uno, amabilidad e iniciativa. Gracias

Great experience! staff very helpful! Keep it up.

Excelente servicio.

Great customer service. Our sales representative Eddy was patient and honest with us during the entire process.

Pressure you into mait. Plan, then aren't available to help. Refuse to explain details.

Howard Herman provides awesome customer service!

worst service ever, if you get the ecuatorian guy get away quickly he's bad news

I had an AMAZING experience at Autonation Toyota! Carl was extremely helpful and attentive and stayed by my side throughout the entire process!! I also greatly appreciated the excellent custom service from Mario, Claude in financing!! I will definitely be back for future vehicles for my family!

Great Experience! Juan Toro was great and honest with us. He explained everything. I would really recommend Toyota of Weston

Buying process was smooth. I liked the honesty about the prices and add-ons. My salesman, Stone ensure everything was crystal clear. Also he pushed to get the proper value for my trade off, matching a CarMax offer. The credit process was hassle free. Hugo made the experience nice & easy. I wasn’t expecting that kind of service. Kudos to the team!

Easy and pleasant experience. Alberto was very helpful in providing my service needs and options.

Excellent service.

I had an excellent experience dealing with the service manager and cashier. Other than that, I paid about $3.5k to have work *mostly* done. I got the car back after major service and they didn't plug the speedometer in properly. Heh, okay. I called the dealership. They went out of their way to fix it and make it right. 5 stars for that effort. Later, I drove the car and the heater turns on in the car while the AC is on unless the temperature is set to its absolute lowest. (This is a new issue). Honestly, I don't have time to ping pong back to the dealership for every other thing I'm guessing I'll find done incorrectly. I'm more than willing to pay well for labor if the work is done well, but really at this point I'm just wondering what else was done improperly. Your expectation should be that they won't check their work.

Sebastian was a wonderful guy! He helped me pick my first car, a C-HR. He explained everything about the car so perfectly and drove it home for me the day of. It was about an hour-long drive! He was so wonderful. Other than the far drive from my place, the actual dealership was clean and easy to navigate. Highly suggest!

Best place to buy and sell your vehicle thanks to Natalie and Gilbert for your help to make this amazing deal. 2nd update The service I received was amazing! Everyone was extremely kind and attentive. The salesmen who attended me (Sebastian Mejia ) made sure my experience was a pleasant one. I left super happy. I would definitely recommend this dealer to everyone! Sebastian is very knowledgeable when it comes to cars. He was able to understand all my needs. This is my third car that I bought from the dealership

I had an AMAZING experience at Autonation Toyota! Carl was extremely helpful and attentive and stayed by my side throughout the entire process!! I also greatly appreciated the excellent custom service from Mario, Claude in financing!! I will definitely be back for future vehicles for my family!

Great service!

This experience takes a 5 Star as my service advisor is top notch. Thanks Michael Juan for always going above and beyond. For your honesty, transparency and most importantly making people feel like humans and not a number and caring and being pro active about wait times, updates etc. You are the very best!!

Very smooth service. Wait wasn't long at all for a Saturday and waiting room was comfortable. They have a great operation going there.

I had an appointment at 3:00 nobody didn't service me until 30 minutes later and when the guy showed up his attitude was like you better be glad I showed up didn't apologize for being late I sat and waited his office for too long in my opinion he was very condescending when he did show up. Didn't seem like he wanted to be at work I believe his name was Al however there were other guys there that made up for his bad behavior that worked inside the dealership lobby. I know sometimes when they see a woman they think that she's unaware of what cars are all about so they come with this big talk as to what they think you need for your car just because we're women that doesn't mean we're not knowledgeable of cars stop judging a book by its cover. And work on your customer service skills that's more than enough because when you're kind then I can listen to your advice concerning my car.

Hernán is the best advisor. Straight to the point with no run around. He explained everything thoroughly and did hesitate to text me when extra information was needed. My vehicle was drop off and picked up the same, very fast service. Thanks Hernán!

Very good service and the Service Rep is very attentive to my car needs.

Excellent service for Gregory.

Bought the car from this location but never had a good servicing experience. Everytime the service is done I see an additional scratch , tire flat or this time front grill issues. I wont recommend this location for servicing

Fui muito bem atendido pelo vendedor Brasileiro que se chama Mateus, me passou toda confiança e me ajudou a fazer todo os requisitos necessários para adquirir meu carro!! Um excelente profissional capacitado, indicarei a todos !! Continue assim

Pocos vehículos nuevos

Ismael Ramirez is a great salesman. Dealership is very clean and finance was lengthy but they worked on getting us approved.

Alvarro was great he helped me and kept me updated with the repair of my tire.

The service at AutoNation Weston was thorough and in a timely fashion.

Enrique was a pleasure to deal with! Do a internal issue from their appraisal department, the number I was given online to purchase my vehicle was incorrect(it looked too good to be true) however Enrique worked with his manager and came up with a very fair price. The experience was painless, walked out with a check in hand in about an hour, couldn’t ask for more.

Definitivamente los mejores y el mejor precio

Great service, appointment works really good and they are fast.

I qent to the dealership for a regular maintenance for 30,000 miles and everything was perfect. They made the routing check plus the 30,000 miles.

Excellent customer service,Víctor Llanos was awesome.Great staft and this location in Weston is always quick.Thank you.!👍

Me encanta este lugar, siempre llevo mi auto a hacer el cambio de aceite y son muy amables y profesionales, hay un salón de espera muy cálido

I went into the dealership hoping to get turned down due to my credit and months prior I got in a bad accident but I kept my fingers cross and I came in out with a brand new 2018 Infiniti Q50 fully loaded with warranty from paint, dent, tires and more. The service I got was amazing. I want to give a special thanks to Alan from finance. This is all possible thanks to him. Somebody give this man a raise but I will be back with my wife. If you need good service and a good car than check out Autonation weston because I will never go anywhere else.

White glove experience from beginning to end. This was the second Toyota dealer that I went to. I started with the Miami Lakes dealership. I began my inquiry online and received a phone call 2 minutes after submitting the request, from Clementina. She was able to confirm an appointment the next day and helped navigate all options, particularly with COVID inventory challenges. Clementina was extremely responsive, even after hours, and she worked around my travel schedule. The car arrived from Toyota a couple of weeks later and I was able to quickly complete all of the paperwork with their office folks. Thrilled that this experience was smooth. They also have a very welcoming showroom and an open air feel.

Appointment time was met, and everyone was friendly.

My service advisor, Luis was very courteous and he made me feel welcome to the service center. Thank you Luis!

Enrique was awesome throughout the entire process.

Everything was great service guy Gregg was attentive and went though everything which was done Car came out in time Thank you

If I could I would provide 6 stars to the dealer in general and 10 stars to Roberto Riera, the sales person that did all the process with me, he went beyond of professionalism and respect, even delivered my car at my home. Couldn't be better. Roberto keep up the good work, and good luck to the whole dealer!

Great Attention and Support for whole process to buy a New Car! Really recommend! Attentive and helpful, they showed the details of the cars, test drive and in the acquisition they helped us with the whole loan process which was our first time. I highly recommend the Toyota Weston.

The headline: I absolutely hated the entire experience of buying my car at Weston Toyota Autonation Stage 1 – We go into Autonation’s website, see a Toyota CHR we like at $26,000 or so. Get a call from Sebastian Mejia. The moment we express interest in it… “oops, we just ‘pre’sold it”. We get pushed into more expensive $30k CHRs. Stage 2 – No available CHRs in the color we want. We order one in red. Mejia says it will take 2 to 3 months to get here. We are OK with that. Mejia calls “wonderful news, we have a red CHR here in 5 days… only thing is it now has an optional red color for $495 more.” We negotiate a bit more, Mejia callas back “ok, I took care of it and you’ll actually pay $12 less for this one”. At that moment we get a call from some “manager”. Nope, the car is going to cost $495 more. Mejia’s word is worthless, he had not “fixed” it. Mejia calls back “I’m going to cancel your entire order, I don’t like your attitude and your telling my manager my word was worthless”. When I tell him we have an order for a car and actually deposited $1,000 on it, his answer is “oh, that’s not a legally-binding contract at all”. So now, everyone’s words are worthless. I explain to Mejia “right now, car dealers have the upper hand so, fine, I’m getting screwed, but remember, this, too shall pass and referrals and review are important”. We get the price down to wherever it was. Stage 3 – My daughter has her money in my account because we just sold an apartment she co-owned. We get a note from Scott Krohn – if I am paying with a debit card without her name on it, I have to sign a “gifting” letter because “this is considered a gift”. I explain the situation to Krohn. No matter, get a second note, “nope, it is considered a gift”. I write a 5-point letter explaining, among other things, that there is no actual law that says that, that the issue of gifting vs. non-gifting is not decided by a car dealership but by the IRS, and give him 3 examples of why the situation might not be a gift. His only answer “see you Saturday at 10:00 am” Stage 4 – Saturday comes around. We are paying cash, via a debit card. My daughter’s car has valid insurance, we have a license plate, all of it. We get passed on to “Reeza” the finance guy. He tells me, again, about the gifting letter. I explain to him that there is no law that says anything about gifting vs. non-gifting, etc. He just looks and says, “if you don’t sign this affidavit, I won’t sell you the car, period”. So, I signed, adding the note “signed under duress” to my signature. Essentially, the finance guy from Autonation forced me to sign an illegal affidavit in spite of him knowing that there is no law requiring the affidavit AND that the affidavit was false. In the past 3 years we’ve bought 2 cars: a Mercedes from Bill Ussery in Coral Gables and an Alfa Romeo from the Collection in Coral Gables and I’ve owned maybe 30 or 35 cars in my life (apart from the company cars in half a dozen countries). This has been the worst experience so far, the only reason I didn’t send them to hell is that the objective was buying the car my daughter wanted. Otherwise, I would have told everyone in that dealership to take a flying one.

Excelente Servicio al Cliente y un extraordinario Taller de Servicios. Muy complacida con la atención personalizada de Cesar Diaz y del Sr. GUSTAVO Gonzalez Puentes, lo mejor que tiene AutoNation en Weston.

Thank you Mrs. Chery for your help. You made my wife’s dream comes true.

It was very professional, caring and detailed about the services. Daniel on services it’s HIGHLY recommended, excellent person and very professional.

Went there to get service my car Rashan Seeram was amazing. He was knowledgeable, courteous, helpful and extremely accommodating. He took care of us from the moment we stepped in the door. Great guy that really went the extra mile to make sure we had an excellent experience and that all of our needs were met. There are dealers that are closer to my house that is not to be named but I go out of my way to go to this Autonation Toyota Weston because of the service provided by Rashan and the rest of the staff there. 10/10 would recommend.

Excelente servicio!! Amables y profesionales 😃

Not so pleasant visit, not enough info from salesman

Just bought my new Toyota here. No hassles, no pressure just pure and exceptional customer service. Our salesman Scott Krohn went above and beyond to help us out and keep us informed on the progress for the car's ETA. Our financial advisor Gustavo was great to work with. Very detailed explanation of offers and fast process. Totally recommend coming here for your next car.

Very helpful, especially my advisor

From the first call to make and appointment to leaving after service was completed was a true pleasure. Thank you again! BRAVO 👏🏻👏🏻

The best part of this dealership was Chery. She made buying my first car the best experience ever. She went above and beyond in helping me find the best car.

Drew was helpful and patient!

At Toyota of Weston I traded in my car for a Toyota Tacoma and got everything I wanted from it lower monthly and lower APR! The hospitality was amazing along with everyone that helped me throughout the process! I highly recommend going to auto nation Toyota at Weston for any of your vehicle needs!

I've been a sales and service customer of Autonation Toyota Weston in South Florida for 10 years now. Always a good pleasurable experience. This past Saturday went in for a oil change, tire rotation and full check up. My service advisor was Jared Johnson, he's very nice and knowledgeable. The wait time was reasonable and the waiting area is spacious and comfortable. Mr Johnson texted and called me to let me know the car was ready. Until next time, Pedro V.

Great service very friendly

The best service I’ve ever had. Everyone is very friendly and the service is top notch. I had to bring my car in for brakes and I was in and out of there in under 2 hours. Rashan in the service area is great and very friendly. Always goes above and beyond. I definitely recommend bringing your Toyota here for service.

Excelente servio, tengo más de 2 años yendo a Autonation Toyota Weston y la atención es increíble!! Siempre hago mi servicio con Michael Juan y su trabajo es impecable!

The Service department is top notch. Efficient, knowledgeable, professional, friendly! I can go on and on… the service agent assigned to me (Michael) was awesome. The VERY BEST!

Great service I really enjoyed that place

Good Atencion

Jorge was very helpful and friendly.

Excelente, atendido por Jorge Moreira y 100% contento con el servicio

Service department at this dealer is inept. I took in my 2021 Toyota for the scheduled Toyota service, oil change and rotation of tires and for them to diagnose a minor front end noise I’m getting at low speeds. 2 hours later I left and noticed that they had not changed the oil nor even had opened the hood of my vehicle because I had used a zip tie to hold it down (an attempt on my part to make sure it wasn’t loose and cause of rattling sound). I don’t know of any possible way of changing oil and checking all fluid levels without opening hood. So my truck most likely sat in the parking lot those two hours without even being looked at. Will never return here. I took my truck to replace the oil at an independent dealer the next day. Toyota needs to monitor these dealers because if left like it was I would have 20k miles on the oil by next oil change, and Toyota has to warranty the engine then.

Everyone I encountered made me feel as if they were concerned about my needs and my concerns. My service manager Julio is the best

Excelente servicio, siempre pendientes de la atencion y pronta solución de los mantenimientos

My experience was great from the very start, I was looking up for a car in the website and leave my contact details through the chat after a few questions, then they call me back to setup an appointment. Hand picked options were shown to me, shout-out to Gigi at AutoNation Toyota Weston who really made the process really smooth for a new buyer like me. I’m grateful that AutoNation really lives up to their promise of a guaranteed vehicle, I had a few issues and they fixed them really fast.

Excente servicio por parte de él Advaiser Cesar Díaz muy eficiente y fue rápido el servicio

Amazing experience! Luis Garcia Cepeda was on top of everything and I would give 6 stars if possible instead of 5 because the service was over the top. I’ll be coming back here with Luis if I ever need anything again. Super friendly, patient and really helped me with my purchase and did not pressure me whatsoever

We recently purchased a vehicle. Every step of the process was handled in a very professional and courtesy manner. I would definitely recommend Autonation to my family and friends.

Victor took care of me he was very helpful and professional. I had a very good experience.

Very satisfying transaction. Gigi was very helpful and very professional. Great price and good service. Highly recommend.

Excellent service .

Servicio y atención muy buena

Thank you Roberto and Eddie….Allen too. You guys were an amazing team in getting my deal complete. I appreciate your professionalism and wit. If anyone is seeking a stellar dealership, come shop at Auto Nation Toyota. I totally love my Audi A4!!!!!

I had a great experience, quick and easy. Everything was explained to me with price detail. My advisor name was Hernan and he was knowledgeable and efficient.

Excelente servicio. Se preocupan por atender las inquietudes y necesidades del cliente., con Informacion precisa y detallada sobre especificaciones y precios de cada modelo. y condiciones de adquisicion , financiamiento o Leasing. Atencion personalizada especial. Lo recomoiendo ampliamente.

all excellent the maximum in attention and service I am delighted with everything

Excelent service. Excelent price.

It was a fast service. Saleas guy was very clear about all questions we asked. No hidden fees at the end. A little pricy, but now days which car isn’t? Haven’t yet take my car to service, but so far the purchasing experience was good

We bought a Toyota 4Runner, sight unseen, from Scott over the phone. Scott was excellent in every way, what a great guy to deal with! He shipped the car up to is and it’s perfect. We could not be happier with the deal, the delivery and working with Scott. We are very pleased with AutoNation and most of all Scott getting this all put together. Thank you to Scott at AutoNation!

The sales person Gerardo was very honest and did everything needed so quick to make my purchase easy. I will definitely use him for any future purchase. Very happy with the overall dealing with AutoNation Toyota Weston.

Some staff nice some staff beyond rude. Definitely have to find the right people to do your business with. Tread carefully.

Nothing more annoying than be without wheels right? Well, I made my appointment over the phone and got it scheduled for a couple of days after. I arrived and waited two minutes when Daniel N. approached me and got everything that needed to be done sorted out. I chose to wait and did some work while the car was being serviced. I got my car about 65 min later and went to work. Super easy.

We received an excellent service in your office. Thanks

They do a great job at this location. I drive from Palm Beach county because they are so good ! I would recommend them highly!

Quick and efficient service

Hi, I was at this dealership recently to get the oil change done. Danielle assisted me and as always, he did what he could to make it a good experience. There were suggestions made and noted on further maintenance work...which is good to know ahead. The wait time was surprisingly less. The service provided by the billing and valet teams are always professional at this dealership. The area is clean and comfortable with plenty of seating options.

I'm only rating 4 now and not even lower due to service advisor Jose R who's being great, while my recent experience with their service front desk customer service would be 2 stars rating! Very poorly trained staff, ignoring customers standing in line to get their Keyes & not even acknowledging after complaints being voiced. Additionally, this is the 2nd time in the last 5 years that I'm getting a new set of tires there and the 2nd time it's been missing a little tire air cover. Thanks to Valet guys that helped out with this right away, but paying All that money for labor wouldn't be nice if someone would simply complete their job neatly & accurately? I guess not ✌️Am I too naive to expect that?!

Excelente servicio y atención.

Brought my 2022 vehicle in for its first service. Easy enough process and polite Service staff. No problem with the service, however, their waiting area gets a zero. Sandwiched between the front door, primary sales floor and parts sales the waiting area is extremely noisy. Top it off the large TV can only be seen by a quarter of the seats. No refreshments or vending available and the “free coffee” machine is marked out of service. When not taking less than MSRP they should at least fix their coffee machine. Toyota of Hollywood on my next service visit.

Autonation Toyota Westin provides great service. They are upfront about what they will do and what it will cost. Nice waiting area. 5 star service!

a great experience so far i was happy with autonation toyota weston it was an easy experience i would go there again for service and to purchase

We have owned 3 Avalon Toyota over the past 20 years and never have an issue. We currently have a 2019 model. The Bluetooth wsuddenly would not connect. We could hear a caller but they couldn't hear us. A great support person on the 800 call (named Samera) helped troubleshoot over the phone for an hour. The microphone was likely at fault or the software needed an update. After contacting autonation weston they took my car in for evaluation (took a whole day). They updated software and fixed microphone now we're in great shape again. Albert in customer service was great to work with. I would have given 5 stars but it took5 hours to get this fixed!!

Excelente atención

Above and Beyond Customer Service!

I want to recommend Jorge in the sales & service department who did a great job on 04/16/2022. I had an emergency visit. Jorge communicated very well on services I needed on my 2016 Toyota Camry. He was kind, courteous, and communicated effectively on what I needed to get done on my car. He was honest, respectful and made sure excellent services was done. In all my years of being with Autonation Toyota I’ve never felt justice being done to me as a loyal customer until Jorge showed me. He explained I needed new tires, alignment and will gladly follow up with me. I am pleased with the services that was rendered to my car. Thank you Jorge. I had no plans in the past to return to Autonation Toyota due to bad services in the past but Jorge showed that by example with his professionalism, kindness and respect and great knowledge of Toyota Camry. Thank you Jorge.

Very nice service, Alvaro called us for a change we needed to do as a manufacturer suggestion. We really appreciate his business and the way he is taking care his customers.

Excelente atención la de Al pero mala por la parte de mecanica, lleve la camioneta de mi esposa por problemas con los frenos y para ellos está normal, el freno de estacionamiento tampoco sirve y está normal, la recomendación del Gerente? Llévelo a otro dealer… qué tal?! Allí se las dejo….

Very professional and kind, I really recommend him. Definitely will comeback

We had an excellent experience buying my 2013 Avalon. Serge Tchougo was such a pleasure to work with. He really listened to us & was interested in meeting our needs. Be sure to ask for him when you stop by.

Sebastian is the best. Es tan considerado e inteligente para lograr el mejor plan de financiamiento posible. Incluso la cuota inicial se paga por partes antes de sacar el vehículo. Su educación y trato amable es excelente.

very bad service, No fluids serviced, Tires with different pressure and warning light on, Loose Time and gas, because I back to the dealer to fixed the issues. Pay for bad service

I'm so happy with my new Toyota, Excellent customer service. Nada

Johnny in Finance & Ismael in sales were spectacular to work with! Excellent experience & highly recommend!! Thank you for a smooth and seemless transaction!!

I just bought out my lease. I worked with both Edmond Grigorian and Gerardo Sanchez. Fantastic people that put the customer first. Zero negative stereotypes of car dealerships applied to this dealership or these two gentlemen. I recommend you ask for them personally.

Jose, the Service Manager, was extremely professional and courteous! Thank you, Jose!

I have been going to this dealership since 2019 when I purchased my RAV4. This is great place. They are honest and competitive. I usually do not praise dealerships, but this one is clearly an exception.

It took an hour for a service check-in.

After moving from the Clearwater area, I was looking for a Miami area dealer to service my Highlander. I struck gold with Toyota Weston. Fast service and everyone had a smile on their face! Thanks Alberto and all of the employees at Weston!

Exelente servicio los recomiendo

I just bought a 2022 4runner from these guys and my experience was amazing! Shout out to Clementina! 10/10.

Appreciated the fact that they reached out to me automatically when my car needed service. Appreciated checking on my needs when I arrived.

excelente atencion al cliente

Super helpful and got the job done so fast!!

Had a great experience with Nathalie Chery Thompson at AutoNation Toyota in Westin. She made the process easy and quick.

I never receive anything less than 100% honesty here, no tricks, the real deal, fantastic service! I've been going to Toyota of Weston for 16+ years and would never go anywhere else! I would give them 10 stars 👍😁

Excelente servicio

Service is always quick. Nice people as well.

Excellent service always. Bought my Tacoma from them and have had the best service always, every oil change, it's quick and easy to schedule and get serviced. Thank you. Love my Toyota!

Servicio y Atención excelente

Very happy with my Toyota RV4, they take good care of their client

Excelente servicio. Muy recomendable

Jerry Maxime is an amazing salesman, super helpful in every way and constantly communicated throughout the process. Johnny Rivera worked hard to get us the best financing and succeeded! This is a great dealership with a stellar personnel.

The General Manger of this location must push their Service Advisors into selling additional services really hard, that or these men must get some kind of commission based on the amount of services they sell.. It's just really off-putting.

They are amazing with costumer service! They found the perfect deal for me and my husband if you want to get new car go to Weston !

Amazing customer service! Great knowledge in the industry and very helpful.

Gregory was helpful and considerate. He took his time and explained the service plan and agreement with me and answered all my questions. Best of all, the repairs/ service on my vehicle was done quickly. I was very impressed with the short wait time. I recommend Toyota of Weston without reservation.

Friendly staff and my first service to my 2021 Camry was done quickly and they washed my car!

Amazing customer service! Great knowledge in the industry and very helpful.

I visited for my regular service on March 26. I was promptly met by my service manager, Jose Rivera. As usual, Jose was professional and deeply knowledgeable about the service and made sound recommendations. Thank you Jose and the Autonation Team for an awesome experience. The facilities are clean and accommodating and the service was fast and on point. Jose is the main reason why I keep coming back to Autonation. Thank you!

I was treated like family. Ismael Ramirez was very informative, and Eddie Grigorian worked until he got me the best finance rate that was within my budget. I would recommend my Family, Friends and Clients to them.

Our initial very seemed to go quite well. We wanted a Highlander Hybrid, but after a nice discussion with our sales associate about needs and budget, we decided on a RAV4 Hybrid. Myriad protection plans were added on raising the cost by more than $10,000. Everyone was so nice and had their part down like a science. We went head on the RAV4 Hybrid. Today we got a call that it had arrived. Ironically our sales associate was out, in hospital for injuries sustained in an auto wreck. We took the RAV4 on a test drive with another sales associate. When we returned to the dealership, he stated that he noted we mentioned hybrid many times, but the vehicle was a gas engine. The Sales Manager, who was so nice when we made the deal, acted like we never said we wanted a hybrid and that what they presented nd priced was a gas engine, not a hybrid, I called BS, demanded a full return of my deposit and told him I would be taking my business elsewhere. An expensive purchase, like a car, mandates listening and full explanation. Neither happened. The Sales Manager sounded rudely sour when he said “we’ve had this car on hold as sold for two weeks.” My initial concern about patronizing a dealership that was one of many under the same corporate umbrella ended up true. No more AutoNation for us!

Super nice consultant! I had a problem with my car tire and instead of trying to get me to buy new tires he said let me see if we can fix it…they did and saved me a bunch of money 😀 A small thing but important to me.

Best team my friend Rene make Great Deals

Excellent personnel, very friendly and service oriented.

Dealer very efficient and helpful with customers, I recommend to everyone who wants to buy a great car. Thanks to : Enrique Prado e Matheus Comunian

Sales Associate Natalie Evans made our car buying experience easy and stress free. Personable, knowledgeable, and patient, Natalie guided us through our options to the perfect match for us. She explained everything in plain English. I have never had a car buying experience so easy. And, we are so happy with our experience and the results.

As always the service is outstanding since the time you arrive. My car only has been serviced in this dealer for the past 3 years and have no complaints about the service and guidance provided.

I had a wonderful experience with one of the representative sale from the Toyota Mr.Juan Toro. Mr. Toro has been professional and dedicated at the moment of selling me my Toyota Corolla 2022. I am satisfied with his professionalism. Thank you Grace Brea

Excelente atención, buen servicio, rapidez. Recomendado al 100%

El proceso de venta fue muy bueno, principalmente por el vendedor, que fue excelente en el trato, nos aclaro dudas. La atención fue rápida.

Great sales and service departments!!

I recently took in my 2013 Venza for repair under the MFGR Campaign #21TB01 recall (fault in the air bag system. I had originally taken it to them on 5/19/21 after receiving the 1st notice from the mfgr . . . I was told they would notify me when the parts were available; they never contacted me. When I got the 2nd notice on 2/14/22 I called them. I had to make a trip to the dealership, expecting it to be repaired. They checked out my vehicle and told me that my vehicle "was okay, no repair needed". I disagreed with that because my vehicle had all of the published symptoms. Initially they claimed that it could be something else; and my opinion was only my opinion (about the symptoms) After checking the vehicle again, they acknowledge that it indeed was DEFECTIVE and needed repair; however they had claimed that I needed to pay for an $89.00 computer diagnosis to ensure or confirm the problem . . . say WHAT? I finally initialed the checkout to be done; but wrote on the sheet that I would NOT PAY if it was a recall related issue. Well, after the diagnosis, they agreed that it was related to the recall. I requested a copy of the computer diagnosis printout . . . . they said that they hadn't done a printout once they saw that it was recall related . . . Grrr! Then they advised that they would have to order the parts and I would have to make another trip for the actual repair job. which was finally done on 2/16. I asked if they still did those courtesy car washes for people who came in for service; they advised that they didn't; however, since I had made three trips, they would do that. Well after I got home, I noticed that it really didn't appear that it had been run through a car wash (not a drop of water anywhere, not even when I got it at the dealership) and I could have done as much as was done "using a leaf blower". I sent them two photos to make the point . . . they were adamant that it had been run through the car wash; I told them that I wouldn't make anymore of an issue about it, not worth my time. Daniel the "Assistant Service Manager" was a nice guy; he was obviously following the company's apparent "policies". But I think that it was B.S. to attempt to charge me for an $89.00 computer diagnosis under the circumstances.

Excelente atención y disposición para ayudar al cliente!! Recomiendo 100% Especial mención para Antonio Gomila y Héctor Seminario! Gracias

I?m happy thanks, the service was unique, the staff did a very good job.

Luis the salemen was great customer service was great though the whole experience ty liz

Manuel Prado was ready to answer all my questions to my entire satisfaction. I have a new brand toyota and a lot of appreciation for all his help.

They delivered as promised. The sales agent word was her bond and I never felt that I was just been given a sales pitch.

Excellent service, attention to detail and genuine Toyota parts. Jose Rivera is the best!

I purchased my car after leasing it for 3 years, and I'm aware that I can service it anywhere. But why would I, when I know the quality in service and parts I'll get at Autonation Weston? The staff is courteous, knowledgable, and prompt every time I service my car there. I'll choose quality every time. Thank you Jorge and the entire team!

El talento humano es genial, muy grato contar con personas dispuestas ayudarte para lo que tú necesitas los recomiendo

I have not enough words to say thank you! They really treat you like family. My situation was difficult and they all helped me! Aceneth Gomez, Gustavo Gonzalez, Oscar! 💯 %recommended it

My 20006 4Runner runs like a champ I have always had excellent customer service my customer contact has always been with Victor Lano and he has always looked out for my best interest love working with him kudos to Victor 👍👍

the service and the people are excellent

Excelente atención! Gracias José 😊

Me encantó la experiencia en Toyota Weston, Matheus cumplió nuestras expectativas a cabalidad, es una excelente persona, te hace sentir que estás con un amigo de toda la vida, hizo lo imposible porque me llevara mi camioneta, y me la llevé. Inmensamente feliz de pertenecer a la familia Toyota

I love my Corolla and most importantly i felt comfortable when purchasing it. Jerry maxime over at the dealership was a great salesman and didn’t pressure me in the process. I also have to honestly say Autonation Toyota Weston had the best prices in town after looking at many other car lots. The car drives amazing and I couldn’t be happier with my deal. I 10/10 would recommend!

This was the best car buying experience! The sales rep Gerardo Leiser was very informative throughout the entire process!

The customer service for car care is excellent. Services are recommended not sold. My service rep, Michael Juan is very excellent at making you feel at home And given new update on your car.

The experience we had buying a car here felt smooth and hassle free. We first went to Toyota of Hollywood and it was extremely disappointing. We sought to look into ordering a rav 4 to our liking, but they continued to only show us rav 4s they already had available at the dealership and those coming into the dealership. And of course all of those had expensive price tags. At Autonation Toyota Weston, our sales consultant, Aceneth (also goes by sweety), listened to us and immediately provided us with the estimated cost to order the vehicle. We were able to place our order that day. Aceneth is very kind, accommodating, and allows you the time you need to make a decision. About three weeks after placing our order, our car arrived. If you are looking to buy a Toyota in south Florida, I recommend that you go to Autonation Toyota Weston.

The customer service for car care is excellent. Services are recommended not sold. My service rep, Al Corrales is very good at making you feel at home when presenting you with options.

Excellent! allways do my service here

Excellent car buying experience! Process was fast and easy from describing a vehicle I wanted, test driving a vehicle, and completing the financing options. This is our second car from AutoNation and we will definitely continue to use them!

Very friendly they do not try to over sell their services when you are asked. The service department keeps to a tight time line when your vehicle is in repairs or just general servicing.

👍🏻Excelente atención Del vendedor Miguel Galvez . Recomiendo el lugar . Les importa mucho el cliente. Muy amables todo su equipo de trabajo . Y regresaría de nuevo

Miguel Gálvez sales consultant was an amazing sales person, I highly recommend him, he was on top of everything ans gave me great advice and Recomendation on my purchase. Thank you Miguel Gálvez for excellent service⭐️⭐️⭐️⭐️⭐️

Brought vehicle back the next day for minor service repairs. When the staff returned my vehicle after being serviced, there was damaged to the right rear quarter panel. The staff denied any responsibility. I was advised by a manager that I would be contacted on 11/15/2021 and video would be provided. No one contacted me regarding the matter. I will be contacting their corporate office. I had the vehicle for less than 24 hours. I am a retired Police Officrer and I'm very disappointed by the way this incident was not resolved.

I freaking love AutoNation it’s the best place to get your car, especially from Eddie; he is truly the best and always come thru. Can’t wait to bring more family to come purchase

Victor the Service Writer

I pay for the 15,000 mile service in advance. They didn’t Service everything that was paid for. I’ve called the dealer and the factory and they will not do anything about it.

Won't be returning! Since buying the car from this dealership, have been disappointed - at almost every turn.

So this is the 3rd vehicle I’ve purchased from Autonation in the last 10 years and the 2nd car I purchased this year. I guess you can say I’m a satisfied customer. We keep our cars for a long time because I’m cheap and I’m not a fan of the car buying experience, however Autonation and Chery Thompson. made the experience easy and stress free. I felt I got a fair deal. I TRUST Autonation and the quality of their vehicles. When it’s time to replace my Tacoma I’ll will definitely go back to Autonation and Chery. You guys ROCK!!

we love taking our 2019 Toyota RAV4 to Toyota Weston

Great service!!! Rashan did an amazing job!

Mediocre service! Very slow check-in, even with an appointment. Charged a premium price for a simple oil change. They should consider a complementary wash, considering how long they kept the car. Fortunately, there are other Toyota dealerships in the Miami area.

La atención de la vendedora Chery fue excelente y de todo el equipo en general de AutoNation Toyota Weston me atendieron muy bien. Quedé muy satisfecha!!!! Y los recomiendo 100%.

The entire team made the trade-in and buying process super easy and fast. They worked to make sure I was happy with my payment terms and that I was able to walk out with a smile on my face. No haggling, no pressure.

Went in for an oil change and tire rotation and when they returned my car they had switched one of my hub caps for a worn out generic one and the glove compartment was on the floor. They also left oil stains all over my car.

Great friendly service. Work was completed as promised. My advisor was very professional, personable, and a real person. A 10 service!

Excelente atención ,amabilidad de todo el personal , buen servicio con los clientes 👍😁👍

I always know I am going to get quality care. Also, they keep track of maintenance schedules. I never have to produce a receipt if a battery goes bad before the end of the warranty. And if I decide to wait, the surroundings are kept clean and inviting.

I had a 9:15 apt. I arrived about 9:05 didn’t see advisor until 9:40. He was so slow and deliberate about looking at entire history of my car. I think he was trying to find extra work to add to the bill. Asked why I hadn’t had transmission flush done sooner. Told him I get the required work done as per my warranty. He kept going over same information and re reading the maintenance history of my car. I asked to have brakes checked . He told me I would get a call with update on what was needed. I waited over 2 hours without a call. When I called the service dept for update was told car was ready . No one could explain why I never got a call . Not only did I not get a call when I reached the service dept. I could barely understand the person on the phone due to a very heavy accent

I do not recommend automation Toyota Westin. While the staff are good. and the service department is great, they will Nicole and dime you. I leased and everything was good until that lease ended and I renewed. I was charged for extra miles and wear and tear. I have never heard of this being done when releasing a car with the same dealership. my family has been leasing for years, not with westin Toyota but other dealerships. I did get my father in law and aunt to lease with Westin Toyota, however they along with me will be leasing elsewhere when our 3 leases are up. Hope the $500 was worth losing 3 customers and the good will that leaves with us.

They had my car for around a month for a recall in which the part was on backorder. I went to pick it up when it was complete. The battery was dead and needed to be jumped. I had to replace the battery because they left it sitting there with no maintenance to keep it going and no response when I asked them about it. This is unprofessional to give a car back to someone in none working order when it was given to them with nothing wrong. Now it cost me money that I do not have to replace it. Absolutely upset about this.

I have purchased and serviced two vehicles here at AutoNation and I am very happy with all my experiences. They are courteous and helpful whether it be for a purchase or parts and service.

I had a very UNPLEASANT experience when about 3 weeks ago went to this Dealer on a Sunday to lease a Toyota CRH of a pearl white color. I was asked to leave a deposit and come back to do the paperwork. A sign was left inside the car saying that it was sold, so I felt confident that there were not going to be any problems. The salesman Giovanny Castano was incredibly helpful through out the transaction. I put the insurance with the VIN number of the car and received a receipt saying that the car was reserved to me, When I went back to pick up my car, the dealer had SOLD IT. I went into shock. I could not believe what I was hearing!!!!!... I needed to return my rental car that morning and I was absolutely devastated by their behavior. Giovanny, who had all the paperwork ready for me to sign, was also very upset. It seems that the car was sold the night before I arrived. Only when the manager MARIO RUIZ found out about the facts, arrived at a solution and I had a car by the following weekend. I want to make clear that this was NOT a misunderstanding. The car had a sign that it was SOLD. Although the Manager found a solution and I had a car of same color (which apparently is not easy to find) I was left with a bitter sweet memory about this experience. Very unfortunate.

Amazing team! Peter, Hugo, you two are great! I am satisfied with the customer service, communication and going over and beyond. I WILL recommend this company to my friends and family!

excellent service, highly recommend

Yes! Friendly, efficient service.

Went in for oil change and to check brakes. Was told I need an alignment and they would check the brakes. I told them to go ahead and do the alignment. When they text me about the brakes they also mentioned some filters that needed to be replaced (nothing about alignment because we had already discussed that). Told them not to replace the filters just do the brakes. At the end (after almost three hours) I was told they did not do the alignment because I declined the service. I never declined. I actually told them to do it. Will go back to my original place at Lipton Toyota.

Excellent Service! Knowledgeable personnel. Will take an appointment.

I just had my first service on my Highlander. Cesar was my service advisor and made sure the process was flawless. I will be back for my next service and know exactly what to expect.

****BUYER BEWARE**** If I could give them no stars I would. Be very cautious buying a used vehicle from this place, they claim to inspect and certified…. I purchased a used Jeep Wrangler from them 3 weeks ago that they claim was inspected and certified. Within two day of owning it I had to replace the CV joint on the drive shaft that was bad and there was clear damage visible when I inspected it. Now since all of this rain the past 2 weeks I have discovered a water leaks or I should say water falls on both door that flooded the interior. I had to pull the drain plugs and the carpets out to let dry due to the wet dog smell from being soaked. When brought to their attention I was basically told to go kick rocks it was sold as is and it your problem…. Not to mention while doing my own routine maintenance because the engine had a miss, discovered two cracked sparks plugs and all 6 looked like they hadn’t been changed ever. These are all things true ASE Certified Mechanic should have been able to identify when doing a proper vehicle inspection and certification….. Morale of the story unless you want to get screwed out of your money go elsewhere…… DON’T WASTE YOUR TIME. see picture if I could upload the video of the water leak I would have….

They are good , reliable and honest

They provide very good service. will definitely recommend.

I took my car in for service. Even though I didn't choose a sevice person Jose came to me and was very professional, courteous, and kind. I was a bit nervous because of my previous experiences but I was very pleased with Jose and he will be my service person from now on.

I went in for a tire issue. While there, I had the good fortune to work with Jose, who was a top-notch employee in every way conceivable . . . very knowledgeable in his field, very personable, and had the rare ability to speak about car issues in a way that the common lay-person could understand. He was an absolute pleasure to work with. Straight A's on Jose's report card.

Good people but not car wash 🧼

Exceeded expectations

Excellent customer service.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Thank you to Sam for getting me into my Hybrid Highlander today! He’s the most trustworthy salesman I’ve ever met. The numbers didn’t change and I shouldn’t have wasted my time anywhere else. He encouraged me to do my due diligence and I came back because the others didn’t listen to what I needed / wanted. Thank you again for your help!

Jose was great he did a great job, Jose was great he did a great job

AutoNation Toyota Weston is safe, efficient, professional and friendly, and they always do excellent work in the time frame promised. Jose Rivera is hands-down the best Service Manager I've ever had the good fortune to deal with. He's always friendly and warm, and his advice is always honest and reasonable. I know I'm in good hands. Five stars! ⭐️⭐️⭐️⭐️⭐️

Everything was great. Service excellent and fast! Thank you Kurt!

jorge is five star he cares he calls

Israel was my service advisor, he was so friendly and got me out quickly. Also he informed me very well on what my car needed and the perks I have as well.

Al my service rep is great and the whole dealership is outstanding thanks.

The service advisor was very helpful, accommodating and knowledgeable with my questions. The service was on time

I didn’t have an appointment, I arrived, and they took my car to the service in few minutes. Approximately an hour later, I got a call to let me know that I could pick my car up. For me, it was speedy.

After waiting for almost 3 hours with an appointment, I'm yet to get the service done.

Victor Llanos was professional, friendly, knowledgeable and helpful. He knew I would be waiting on my car and got the car serviced quickly.

I was taken care by Israel Raud he was very nice but I came home I had a collector?s item small bat in the side of my passagers seat it was taken I?m highly upset about that

After 2 hours of waiting for a oil change found my vehicle in the parking lot . Service advisor forgot to inform me it was ready for pickup.

My experience was good I went for an airbag recall. It was quick and Jose took care of me.

Service Dept was excellent !!

DO NOT GO OVER THERE, We went to lease a toyota corolla of 24.000$ 36mo/ 15.000 miles, and our surprise was that the manager was trying to scam us with a LEASE OF 600$/mo,10k miles of a TOYOTA COROLLA?!!!. We have a excelent credit and they gave us that offer?? We went to MERCEDES BENZ, AUDI, BMW, VOLVO and TESLA and all those cars previously mentioned the monthly lease payments were CHEAPER than the COROLLA! A audi A4 45 TSFI fully loaded of 52.000$ in a LEASE of 15k miles/36mo was 100$ cheaper than a TOYOTA COROLLA, the sales man was super nice at us and he understood the situation but the manager tried to sell uf that car, and that toyota is not comparable to the Audi or the brands previously mentioned, I will NEVER gonna go again in my life to that dealership. After the went over there we went straight to Audi and bought it, they are crazy is they think that someone is that stupid to lease a COROLLA for 600mo/10k miles NO VAYAN PARA ALLÁ!! Fuimos a hacer un lease de un toyota corolla pero anteriormente habíamos ido a marcas mas premium como AUDI, MERCEDES BENZ, BMW, Volvo, TESLA y pensabamos que nos iba a salir un lease de un carro que cuesta la mitad de uno de las marcas anteriormente mencionadas por la mitad obviamente, nuestra sorpresa fue que nos intentaron hacer un LEASE the un COROLLA ni siquiera el mas equipado, POR 600$/mensuales y con 10k millas ademas de dar 3500 de down!!!!! y con credito excelente, porque tenemos 789 de credito!!!!! Muchísimo mas caro que las demás marcas premium, el manager nos quiso estafar, el vendedor el cual tengo que felicitar ya que se porto muy profesional pero el manager si nos quiso vender ese carro a muy sobreprecio y literalmente no tenia nada que argumentar porque un Audi A4 45 TSFI el mas equipado que tenía un precio de 52.000$ salía muchísimo mas económico que el COROLLA por mucho por 100$ menos al mes y era 15 mil millas y 36 meses con 2500 de down, definitivamente nunca mas voy a ir a este dealer en mi vida, una horrible experiencia gracias al manager que quería hacer muchísimo mas dinero en un carro que no vale NI es la cuarta parte de un AUDI, BMW, MERCEDES BENZ, TESLA

I was having trouble with one of my tires leaking air. After taking it to the Local auto repair several times, they could not find the problem. Since I was right in the neighborhood, I decided to go over to AutoNation Toyota Weston. Although I didn?t have an appointment, they referred me to a service manager immediately. I told Kurt what the problem was and waited in his office while he checked out my car. When he came into the office he said there?s good news and bad news, bad news being my tires were very low on tread but the good news was they were having a sale of buy three tires get one free. Kurt was extremely sensitive to my needs And made sure that the tires were in stock before he took my car. He kept me updated on the status of the replacements and had me on my way within a couple of hours. He was extremely wonderful to deal with and I will continue to use him as my service manager.

It's always a pleasure to schedule service through the Asst. Service Mgr., Howard Herman. He's very pleasant, professional, knowledgeable, thorough and follows through on his promise to get the job done in the alloted time discussed. He deserves to be acknowledged and rewarded for his excellence, consistent service.

I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.

Kurt is the best, very friendly and professional staff

Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:

Price are higher than other dealers u

Excellent service from my service advisor Gregory Correia.

New Vehicle and Brake rotor was damage. They repaired the Car and now making same noises. Do we need to take the vehicle to another dealer? Is the Service Department really doing a good job? We will try one more time. Not happy!!!

Muy buena atención de parte de todos los que sirvieron en sus diferentes empleos mientras hacían el revisado del carro; la atención fue excelente y tomaron el tiempo necesario para la revisión con mucha responsabilidad. Estoy muy satisfecho. Muchas gracias y felicitaciones a los empleados que desde el principio hasta el fin me atendieron. Atentamente. Delio Zuluaga M.

I arrived early for my appointment and they quickly swapped me to an available advisor. The process was seamless and the truck was delivered on time.

Kurt was very nice and answered all my questions. Will come here again.

Tamara was great and helped me with a potential problem, nice to have a woman who understands!

excellent service, very friendly and helpful. Facilities very good

I was very satisfied for the service of repairing the flat tire

Good service. People were very nice.

Very smooth operation. No hassle and no pressure. I love the service that they offer.

Thank you for the fantastic experience with our new C-HR !! Rufus was fantastic and very communicative during the entire process. He immediately answered all of our inquiries, and we had many. Thank you to Rufus and the Autonation Toyota Weston team for helping us get a great deal on our new vehicle. -JC

Recomiendo este concencionario 5 estrellas en servicio al cliente y trato amable . Nuestro y vendedor Roberto muy servicial nos atendió con mucha paciencia en ningún momento nos sentimos presionados en comprar . También quisiera mencionar de nuestro financista nos ayudo mucho. Por mi parte regresaría en el futuro.

Staff was excellent but I have a Trail Edition Tacoma and the boxes leak! No repair because its to new !

Excellent service and excellent attention. All staf is excellent.

The dealer was busy, but the service folks were cool, calm and collected. I was told that my car should be completed fairly quickly and it was.

I was very pleased to visit Auto Nation. It was a great experience from buying my car to my first service. I was impressed by the profesionalisme and the effort of the employees to carry out their duty in an effective and timely manner.

nice place and people. however guest wifi is a real mess. it doesn't work. I tried to do some workpapers there and I couldn't

To buy a very bad experience they told me that the car was not crashed and after making the purchase we realized that the car was crashed, when doing the service they do not know what kind of guarantee or service coverage the customer has and I go out and do not they filled the corresponding fluids I had to return

Great dealer for buying a Toyota and for service!!

Mr. Cesar Diaz, Service Advisor was very professional and courteous. My car service was done timely.

Very nice place, my car was serviced quickly and right that?s not the norm in other places

Very fast especially for a Saturday on A holiday weekend.

The experience on my first visit was very smooth and the people at the dealer Very professional

Courteous professional service

I went to have my car serviced without an appointment. The entire process took about 1.5 hours which is excellent and speedy considering I didn’t have an appointment. The service consultant was very professional. I highly recommend them. Thank you!

Always excellent service. Jose Rivera was my customer service person. He was professional and very personable.

Something has to be done to improve the time it takes to get an oil change. I had a 1015 appointment, and didn't get my vehicle till 1200. I saw my vehicle being driven out of the work area at approximately 1140.. I finely went and stood by the service agent's booth, he was with another customer, I waited 20 minutes to get the paperwork for my auto...Something needs to be done to lessen the time for the oil change, and the time to get the vehicle to the customer...

It's took almost 3 hours. They promised that they will fill all fluids But my car after service there was empty viper fluid tank,and radiator coolant was very low. This service was so disappointed!!!

I think The Dealership has professional Customer service that treated people with respect .

Excelente servicio, excelente trato, excelente ambiente

My maintenance representative Rasham Seeram was excellent!

Our service rep is Howard Herman. He has always done the best he could for us and has made honest recommendations. Very much appreciated.

Great experience with Rashan! Totally satisfied thank you!

Quick, friendly and courteous service. Previous battery was totally covered by warranty and no charge was incurred.

Alvaro, my advisor, did a great job managing my expectations by explaining the service to be performed, cost and when the vehicle would be ready.

Great! In a very timely manner. The associates were very helpful.

Daniel was my service man and he is excellent. He has always answered my questions so I understand what I needed to have done with my car. Before he came I had Frank Picotti for a few yrs and another good service man that went to another dealer closest to where he lived. AutoNation Weston is where I will always go when I need something fine with my 2015 RAV4.

It?s always a pleasure to work With Michael Juan! The best customer service I?ve experience with a Toyota employee.

Excellent service!!! Always on time 😎

I had an excellent experience this visit thanks to Jimad. He was thoughtful, kind, took the time to explain the repairs and made me feel like I was the only customer there. It was on a Saturday visit so we know I was not the only one there. When I returned today he again took the time to take care of my vehicle's issue. What a wonderful asset he is to this location! Thank you so much!

Everything was amazing! I love my new F150! Scott was awesome!

Excellent service. Fast, prompt, and courteous. I would definitely buy another vehicle from these guys in the future if my wallet allows it.

Brought our Corolla in for an oil change and serpentine drive belt replacement on short notice, they were very nice and efficient. I had drove in from Northwest Indiana with the car so my wife who is working in the Florida area as a Traveling Respiratory Therapist had a safe reliable vehicle.

Jorge Moreira was extremely attentive and professional.

Very good experience buying a certified used vehicle. Very good experience having the vehicle serviced. They do need to install a coffee vending machine in the customer lounge for early birds.

they are not willing to cover warranties and they are only looking for way how to nickel a dime you. Instead of focusing in good service.

Gregory Correia was professional and delivered serviced vehicle sooner than expected.

Would go again and service completed in a timely manner

The attention and considerations from maintenance executive Alvaro were superior, he was always calling me about the conditions of the repair. My only request would be that the dealer could enable the coffee area again to make the waiting more amenable.

Purchased my car there and always go back for service. Wonderful dealership

Realmente todo, son maravillosos, la atención al usuario, la disponibilidad, las instalaciones etcetcetc

The service technician was helpful and kept me informed of updates concerning my car's service

Salesperson Chery, was very helpful in finding me the right car. Fabio, the finance Manager made my purchasing experience go smoothly.

Rashan Seeram was wonderful as usual and the service was as equally awesome! Thank you!

They left dirty marks inside the car after the service. They were informed twice about it but completely ignored the issue.

On time, the job doing very good with a acceptable period time.

Have a 2012 Toyota RAV4 that was bought new at this location. In 2018 one of the plastic door handles just cracked and broke off while opening the door, cutting my wife’s hand. Brought it in and the service department covered the cost of the repair. About a month ago the rear passenger side door handle, same thing. No injury but handle just broke off while opening the door. Brought it in, they wouldn’t cover it. $200 repair. Now 3 weeks later the front passenger side door handle......broken. Every time just opening the door as anyone normally would. Called the service department this morning about a repair and told them I don’t think I should have to pay for this. It’s a door handle on an 8 year old vehicle. It has 50K miles on it, that should give you an idea of how little overall wear this vehicle has on it. I stated the first one was covered by the dealership. Was not under warranty at the time, dealership just did the right thing and covered it. They documented it as damage caused during a previous service visit so they covered it. Asked to speak to a supervisor or manager and was told there was nothing that could be done about this which is pretty laughable. A dealership as big as this simply can’t do anything for a customer about a $200 repair that is clearly a defect. It has happened 3 times now to 3 different handles. Find it ridiculous that I was asked to pay for the last one. Even crazier I’m being required to pay for this one. At this point I’m sure the 4th handle is going to break eventually and I’ll get to do this again.

My door handle broke on a Thursday. I called my service manager at Auto Nation Toyota in Weston. Howard Herman has been taking care of me for over a decade. Called me back promptly and informed me that he was already on it. He then called me back early the next day (Friday) and let me know that he had the part and had me come in that day. Repair made and on my way. Service above and beyond.

Excellent place to shop for a vehicle. Rufus was absolutely amazing. he is very helpful, easy to talk with, and provides superb customer service. I felt comfortable and confident that I was making the right decision. Happy Customer! Thanks Rufus!

Customer Service is great!! My service writer , ‘Jose Rivera is exceptional! Jose has been taking care of me for years and we actually just bought a new RAV4 instead of a Hyundai which was my wife’s first choice because of Jose!

We found the car that we wanted online. Calm the facility. Ask them if the vehicle was available. They said yes we went to look at it agreed to buy it and the rest is history. Gigi and Yobany are amazing.

It was a nice experience buying a car. Not harassments. The salesman was Omar and he was wonderful. Will definitely purchase the next car from them.

Superior!!! Bought my 2011 Camry in 2010 and I continue to come from Miami Gardens because of the quality of service, genuine and personal interest.

Services Representative Mike Juan was very professional.

Sales person very knowledgeable!!

Great dealership. Been doing business there for many years. Service department one of the best. They know there business and very friendly.

Excellent service/ Jorge was very efficient, honest and the service was on time. Great work.

Good experience it was respectively fast. The dealer sent me one price, but in reality it was a higher price because the options were added and I had no choice

Great service, just call in advance and try to schedule during the week.

Muy mala experiencia. No se lo recomiendo a nadie.

I am very pleased with the service provided by Mr. Herman. His professionalism and dedication to service, makes me feel like a valued customer. Thank you Mr. Herman for another outstanding service visit.

Once again Mr. Herman did an outstanding job. His professional attitude always makes me feel like a valued customer.

The car buying process is stressful, but I went to Auto Nation and my stress was gone. Ericka was great!! She listened to me and my wants, didn’t try to sell me something that I didn’t want. I was there for a few hours but the process was really quick. The manager was awesome, Ali the fiancé guy was awesome, the young lady who let me charge my phone was awesome. I would recommend this dealership!! I also enjoyed that my salesperson was a woman 💪🏾💪🏾 I could go on and on, but you get the point.

they are really competent and Sam help us to buy our new car. recommend it

All was good until we talked with the business manager. We were high pressured to purchase an extended warranty on the car. This should have been discussed during the negotiation of the car price. The reason we came to Autonation, was for a no haggle price.

He was knowledgeable about the cars and transparent about all the transactions of the process

I am very happy with my deal!!! Sales man listen to my counter offer and worked with me to get a very good deal

Great services good customer service very pleasant. Knowledgeable about they work.

Great and reliable place for repairs and service in South Florida.

Daniel is excellent guy in customer service. I like to visit Autonation in Weston because has good customer service. Thank you for everything

My experience with Kurt at Toyota Weston was very easy. Everything was explained and easy. He was very respectful and funny. I appreciate his kindness.

Always professional and curious

It is always a pleasure taking my car to Weston Toyota and the service men are always a pleasure to speak with

Edmonds did a great job and he was very nice gentleman took the time to explain to me what product he was going to use on my floors. Highly recommend Stanley Steamer.

Pleasant experience. Service was great and completed in a timely fashion.

I took my car for service Greg was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my Cars will be handled with care!

The process was very fast ,didn't have to stay to long at the dealer waiting for my car ,the representative was very nice ,the time he said it was going to take it was on time.

As usual, my service appointment went well. I did not purchase my vehicle from Auto Toyota Nation Weston, but I have gone there for every warranty service since, and have never been disappointed with the friendly and accommodating service as well as the quality of work.

The service was great. The representative was very helpful and polite.

My purchase was extremely stressful, too much of a hurry to sell. Financial dept. killed me. After many cars purchased at this location, probably my last.

Excelente Servicio,buen trato

A very pleasant experience purchasing my Highlander. Manny Sanchez, my salesman was exceptionally pleasant and helpful to deal with.

Harvard Herman , Assistant Service Manager,excellent person , I love this guy ?

AutoNation Toyota bad is experienced and my life has never been they are not good finance they are terrible people working with you I am not satisfied with AutoNation Toyota and Weston please people don’t they’re they are a terrible dealer the seller man with finance guy with a head manager they are terrible they cut your neck give you bad deal they take all your money o away they don’t want to change nothing they don’t want to give you what you want please if you decide to buy a car do not use AutoNation Toyota they very bad people

Perfect. On time. Nice work. Mike the best. Always be here.

Fine if maybe a little overpriced. My needs were attended to.

First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!

Our agent Matheus Comuian is very friendly and helpful. Its a very pleasant shopping experience. Highly recommended.

Exelent service, exlenten Time, exelent persons,exelent dealer.

Excellent work

Each time I take my car in for maintenance or repairs, I make sure that I meet with service advisor, Victor Llano. He does a great job of providing the best customer care, by listening to what I say and by offering suggestions and options. I always think to myself that Victor represents AutoNation so well. One thing I look for in any business is customer service...Does the employee represent the business AND the customer well? Victor never disappoints. He is professional, friendly, and knowledgeable. If I were his employer, I would feel very fortunate. As his customer, I feel even more fortunate for those very same reasons.

Took the car in for service and as always I get fantastic service. Great place to get a new car as well!!!

Excelente atención por parte de l Señor Jose en el área de servicio, atento serio y preocupado por nuestra satisfacción, recomendado... muchísimas Gracias

professional experience and experience a great customer service care definitely I recommend to visit autonation toyota Weston thanks

March 2021 was my 2nd time working with Weston Toyota to purchase a truck. We 1st bought a brand new Toyota Tacoma TRD Sport in April 2020 in Voodoo blue, but this year, we bought a new boat and had to trade her in to get a Tundra. This time, we went with a certified pre-owned 2019. Whether you buy new or used, you will be in good hands with Weston Toyota. My comment from last year still stands: Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer, wearing masks, and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we have been good hands for all of our service needs. A special thank you to Scott in Sales and Allen in Finance making everything work out smoothly...

My service advisor advised that Toyota had approved my dashboard replacement after it was deemed defective. At this point my advisor informed me that I would be notified once the part arrived. After three (3) weeks I decided to call to request an update; my numerous calls and voicemails were left unanswered. I was growing frustrated after the fifth (5) week when messages were still being unanswered. I had to jump through hoops till I finally establish contact with the service manager , he response was "Sorry we dropped the ball on this one" ... really?

Matheus Comunian was perfect supporting me in my decision to lease a new Camry. It was because of his support that I decided to lease, as I was not very convinced when arrived.

The sales experience was wonderful. The staff was very attentive and seemed to understand my hesitancy at purchasing a vehicle 700 miles away from where I lived. Once we moved on to transporting however that story changed drastically. I paid AutoNation Toyota Weston for my vehicle March 14th. I still don’t have it today. Included in that payment was the fee for transporting my vehicle to Tennessee. I was treated badly from the beginning by the transport company representative and told I lived in a “bad area”. I have asked the staff at the dealership numerous times over the past week to assist me in getting information on when I will receive my vehicle but am told the dealership doesn’t handle transport. I am confused and frustrated by this position as I paid the dealership directly for this service. It seems that now that AutoNation Toyota Weston has my money in their pocket they don’t care that I actually receive the vehicle. I have been very disappointed in this experience

Great Service. Recommended

they are very organize and helpful.

Greg (the service rep) was very helpful and knowledgeable. He explained everything that was happening to my vehicle and made suggestions on things that needed to be fixed. I was happy with my service and trusted his recommendations.

Howard, the Service Advisor, is top notch and the main reason I keep brining my Sequoia in for service at AutoNation Toyota in Weston. He is honest, friendly, professional, courteous and most of all extremely knowledgeable. There are many other places to go to get my Toyota service but I choose AutoNation Toyota in Weston because I know they will do the job right the first time and at a good price.

Went for service on my vehicle and it was quick and simple! I went for a early morning appointment and was out within the hour. Everyone is friendly there and they valet your car to you when it’s complete! Thanks guys. See you next service!

Rashan Seeram is a great guy. He happens to be our go-to guy whenever servicing our vehicle. His friendliness and attention to detail are above anyone's expectations.

Cesar , the service mgr was fantastic. He was very professional. However, the first person I met, a Michael, who directed me, referred to me as ‘ms CHIN’ which is a derogatory word describing an ASIAN . That is inexcusable

excelente servicio en toyota weston por parte de Daniel

Some muy atentos y te dan buen servicio y buena calidad

My service associate was so professional and very helpful.

In September 2020 I took my truck to the dealer for oil change, tire rotation and wheel alignment because I noticed that the front tires were wearing out on the outside, they told me that the truck had to be aligned due to the weight of the engine every 12,000 miles and that was not covered by the warranty for which I had to pay $ 79, even so I noticed that the tires were still wearing out in the same way, this week I took my truck again for oil change, tire rotation and I told them that the front tires kept wearing, the person who attended me told me that those trucks had to be aligned every three months, it was no longer every 12,000 miles. I have had cars and trucks of different makes and models long before this 2019 Toyota Tacoma and I have never had to align the wheels. This has been my first Toyota and it will be my last. Very disappointed with the brand and even more so with the dealership's service

Excelente servicio, mi carro estuvo a tiempo. No tuve ningun incoveniente.

Representative was very professional and helpful. She kept me informed while my car was being serviced.

The only issue I had was that when you first get there they have you wait quite a bit before they take you in the office. I understand waiting for car while it?s being serviced and don?t mind an hour or hour and a half but service advisers frequently pass by you and just make you wait a little to long.

People is very professional and kind. I don't have any problem. Thank you

Great dealership approach. I found the car I wanted, not exactly at the price I would pay, but definitely a fair price. The sales assistant, Mr. Cod Perotti, was well prepared and thorough with all my questions. The paperwork department a little less, I did not make any financing for the purchase, so a little more speed of execution does not hurt. In agreement among me and the seller, the car was delivered to me in three days later with the new set of tires and the service performed. Now, as promised, I'm just waiting for the missing elements of the cargo roof to be delivered to me. In context, I am glad I bought the car here, absolutely the best experience out of all the other vendors where I have bargained and bought other cars. My opinion goes to an excellent reception service and customer assistance, noting however the slowness of the purchasing procedures. If there is another opportunity to buy another car, we will meet again!

Took the car in at 7 AM on a Saturday with no appointment for oil change brake fluid flush and tire rotation. Car was done within an hour and a half.

Great work and fast work. Needed new brakes and they did a great job on a timely manner, as promised

Service was quick and informative . Service techs did a multi point inspection

took my car in for service. The service Advisor Alvaro was very nice and not pushy like some others. The process was very simple and although they were busy, I was in and out in about 2 hours. They also have a free shuttle service if you are close enough which is a plus if you don't want to wait for your car to be ready.

Very disappointing experience, the sales person was good, but his manager and the general manager, very disrespectful, irresponsible and un-compromised, even to the point of accusing me of lying to them... After almost 11 hours, I bought my car cash, next day at the pick up, many thing were wrong, and after asking for a rectification, their position was, take it or leave it. I talked to the general manager, I was very upset due to the situation, his words basically were that I was lying and his sales manager was right, but unfortunately he was off that day, so he decided he will talk to the sales manager next day and will get back at me... well it's been 3 weeks, I called the manager at least a dozen times, left messages in his answering machine, and still no response, no answer... I guess that says all...that is the AutoNation Toyota Weston Way....

Brought my car in for oil change and tire rotation. Micheal told me about a recall and was able to work it in so I didn't have to come back. Always great customer service with Michael.

For many years, AutoNation Toyota Weston has been servicing my cars and doing a great job. Always courteous and efficient service. They provide routine service under warranty with a smile.

When I arrived on Saturday to have my car serviced, Daniel over poured windshield wiper fluid on my car. He was in a hurry. Not a friendly person for this type of work. The valet attendant was helpful.

La atención de Daniel Nardinocchi súper buena, resolvió mi problema, fue súper atento y Cortez además las personas que recibieron y entregaron mi carro lo hicieron súper rápido

Very happy with our purchase The System was done so we waited longer than usual but overall happy with the service

I?ve been a client there for several years and they have an Excellent service, quick and reliable.

I dropped my car off. Very easy. Received a call when it Was ready. Perfect

I bought my car from Autonation Toyota Weston. Very professional, patience and friendly. Drive test was awesome.. Explained everything about almost every function in the car. They have bilingual employees which is a plus. Financial settlement was easy and very clear. As a customer they make you feel confident and you can ask anything you want. Keep up the good work.

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won?t be going to anyone else.

I watch my repair on the big screen in the waiting. The technician working on my car was extremely efficient and check my SUV like it was his own!

They have been doing an excellent work for my car in the last 2 years, no complaints about them.

Excellent Customer Service! From arrival the welcoming person at Service , Office personnel and Mr J. Camacho , were taking care all time of my car and myself. Congrats AutoNation Toyota Weston!!

After taking delivery of my vehicle, I was very happy and impressed with the sales experience we received from Autonation Toyota in Weston. This unfortunately was short-lived as a part of the deal was to pay off the remaining payments on my other car. I was told during negotiations with both my salesman and the finance department that my old car would be payed off within 5 days. This has not been done to date (it has been over 10 days) and I am still responsible for payments on a car that is no longer in my possession. I contacted both my salesman and the finance representative from the dealership. Salesman said he would look into it and get back to me. He has not as of now. I called and texted the finance guy who "promised" to call me after his meeting which as of now has been going on for 2 days as I haven't heard from him. I guess this dealership gives new meaning to the term marathon meetings. As a result, I will not be doing any new business with this dealership and cannot recommend them.

The Service Advisor, Daniel, was great. I didn't have an appointment but he took care of me, no problem. Service was done within an hour. Great job AutoNation!

Vehicle recall repair and regular PM handled quickly and professionally. Howard is always most professional and customer oriented. Would not think of taking my Tacoma anywhere else.

Victor Llanos has been the customer service rep that I've seen for 7 years, he's excellent. Goes above and beyond in the assistance he's provided through those years...

The service manager Michael Juan was friendly, efficient and took care of everything.

This was a great experience. Rufus really took care of me. Love how organized and spacious this dealership is.

Good service and fast responses. Mike was very helpful.

I took my car in for maintenance. The service advisor was very helpful and and curtious .

I started bringing my Highlander here once we moved to SoFlo., while still under warranty. It is out of warranty, and so far my experience with the service dept continues to be positive. If I had one complaint, it would be to streamline the check in process so it goes faster. The staff is always courteous and my car is always completed on the time promised.

Shawn, my Service Advisor, assured that the replacement parts were available and my recall repair was handled quickly and efficiently.

I made an appointment to have my car serviced on 02/16/2021, my Service Agent is Rashan. I was pleasantly greeted upon arrival and the mileage service was discussed and Rashan made good recommendations and cross selling. While I strongly believe that the prices were above market, I am satisfied with the work and products. Going forward I suggest that loyal customers should benefit from discounts and better pricing. Thanks to Rashan and the Toyota Weston for excellent service.

Service was excellent. In and out in an hour. Carlos got an A from me!! Waiting area clean and practiced social distancing which made me feel comfortable.

Great service . The service was excellent. They let me know the issue with my car. Great customer service. I will refer friends and family to this dealer.

Ed was pretty helpful in very single process

Did not wash my vehicle. Mentioned COVID. ? Really. But you can drive my vehicle/ service my vehicle/ park my vehicle. But not run thru the wash? Lexus of Pembroke Pines. Washes your vehicle. Customer service average. No car service for drop off and pick up either.

I went in to Auto Nation Weston without an appointment and my car was fixed in less than an hour and the young lady who assisted me was fantastic.

I believe they forgot to provide the tools to change the tire, and we figured that out two years later when we had our first flat tire. I called the customer service and were very helpful in getting the tools for our car at no cost. 5 stars for the customer service.

now I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location...

Great customer service, quick and on point. Clean facilities.

This was my third service at Autonation, and all three have been good, My service advise was excellent, and the time frame was good.

I?ve been coming here for every service interval for my 4Runner since purchase (5 years 90,000 miles) and have always been impressed with the customer service. Rashan, who has been my service advisor the past 3 visits is outstanding...it?s nice to have someone who knows as much about my vehicle as I do.

The Service Department is great. Made up for the lying salesman that sold us the car. The customer relations, Toyota and the Service Department made it right.

Toyota vanza they not comes up what they promise me to do sales person lying they has fix it already but after I pick up vehicle facing same problems and I tell them I am driving from 69 miles that just jokes for them

Service advisor was courteou and very helpful. He arranged to have GPS app checked with another appointment with a specialist in navigation app.

A mechanical tech at the dealership had erroneously diagnosed my brake pads as worn on my last service visit, but the senior Customer Service Manager had it re-tested and found the pads to be "nearly un-worn" but then expertly recommended that I flush and change my Brake fluid because it had traces of water/moisture in it. This sort of expert review and follow-up is unusual at most area Toyota dealerships! I will return because I'm never overcharged for service like I have been in the past at some other dealerships, and the correct service is usually applied properly.

Rudy took care of my car seamlessly and pleasantly

Easiest vehicle purchase i ever made great dealer .

Good service. Friendly environment. Clean waiting area

I recommend them because I received excellent attention