Recent Reviews from AutoNation Toyota Weston

Honestly this started out as a fantastic journey, my sales person Cherry and used car manager David were everything I could have hoped for! Fast forward to a problem on the car discovered while driving back home approx 5hrs north. The collision warning and adaptive cruise system were not functioning at all. Once I contacted the dealer they said no problem, car has 90 day AutoNation warranty so all is good. I live far away and they said I could take it to my local AutoNation for this as it is nationwide coverage. The Orange Park Jacksonville location is less than accommodating let’s just say. The problem is that the 90 day warranty is not in the system Even though I have been repeatedly assured that it had been taken care of. The blame keeps getting passed back and forth with no one solving the issue or answering the phone OR calling back. I bought the vehicle two weeks ago and have not had use of it at all as it sits at the service center in Orange Park with no answers in site. At the beginning of this journey, I was hoping for a different journey, now I would have to say, stay away, as the promises seam to outweigh the actual delivery experience and promises!! This sucks!

It was my first time getting an oil change at this location. Everyone at the service department was friendly and professional. My service advisor was Michael Juan and he was fantastic! He was extremely helpful and courteous. If I could give 10 stars I would! Thank you so much for the wonderful customer service!

The dealer did a fantastic job on my SUV. They have a keen interest in ensuring that the vehicle is operating perfectly. I always get the same technician because he knows the vehicle intimately. The goal is 500,000 miles.

Let me start off by saying the floor salesman are great! They’re very helpful and patient. Unfortunately, once you get to the finance portion of the deal and you end up with finance manager, Edmond Grigorian. Run for the hills. I understand these guys are never the best to work with because their job is to sell packages etc. but this guy is on a whole other level. Being kind and courteous and simply doing your job is one thing. We were made clear that we were not being sold any packages besides a factory extended warranty, but come to find out and not surprisingly Mr. Grigorian snuck in a $250 maintenance package that I did not ask for. On top of that, he is not pleasant to deal with and is extremely arrogant and the moment you walk in there he will question the life out of you as to why you don’t want to buy a package and rush you out to sign papers like the world is going to end. Let’s not start with interest rates, he will not work with you at all. Be prepared to go into war. I will never advise my friends or family to deal with this specific individual if they ever come to Weston Toyota.

My service rep Rashan was prompt and professional. He ensured that I was able to take full advantage of my Toyota's warranty, and my car was returned in top condition. Will be coming here again, they really know Toyotas.

I can certainly choose a closer AutoNation to my home but I think AutoNation Toyota in Weston is exceptional. And even more importantly I do not want anyone as a service agent but Jose Rivera. He is even more exceptional! Thank you always for great service! Robin Puentes

Best place to buy your new Toyota! Friendly competent staff. No gimmicks. I priced my new Highlander and they really have the best prices. I drive 30 miles to get my Toyotas serviced here. They really are the best. I Highly recommend Westin Toyota.

Victor my service person took great care of me. My first time at this dealership and I highly recommend them. Organized, and quick. I’m really impressed by them. This is my new dealership

Had a great experience they are definitely the most transparent Dealership I’ve dealt with. They will add protection packages on to your deal. No market adjustment. Ask for Carol! Best service possible

I bought my first car here, they worked with me to find my white Corolla with black seats, I worked with Carol and she was able to get me the car, the finance manager gave me a very good deal, and Luis helped me with finding insurance which I’ve gotten a good deal on that, and also helped me set up maps and navigation

El vendedor que me atendió fue espectacular, se adaptó a mi estilo de cliente (gran empatía), y en general las personas de ventas fueron atentas

The service team at Weston autonation Toyota is excellent. They do an outstanding job when it comes to safety inspections of my Toyota.

Sales person is good and soft spoken. Finance manager has done some mistake in paper work and added around additional 2000 dollars to the total cost of the vehicle, I am not sure whether it was a mistake or intentional. I went to the dealer again with my 5 month old baby to get it corrected and redo all paper work. As per my experience double check all your loan documents before leaving the dealer or go with pre-approved loan otherwise you will end up with paying additional 3 to 4 thousand dollars when you go with dealer finance.

Excellent experience all around. I felt so taken care of. Alvaro especially did a phenomenal job at making sure my vehicle’s needs were thoroughly met. Bravo 👏🏼

This was my first time here and Danny took great care of me. I’ll definitely be returning

muy buen servicio , muchas gracias

My experience today was great. Big up Ronnie and his team they did a great job getting me a great deal on the car

Purchased a 2022 Tundra. Cherri was excellent she was able to find me the truck and take my deposit to reserve it. She kept me updated throughout the buying process and when came time to pick up the truck everything went smooth. Would buy another vehicle again.

Emmanuel the sales associate level of service is topnotch. The experience was awesome.

AutoNation Toyota Weston is my place of choice when it comes to getting my car serviced. everyone is always very attentive, quick service, very clean and maintained facility

Alvero in the service dept really (REALLY!) took care of us. He went to bat for us with the warranty and was successful. He got the parts we needed and put them in the car rather than me having to go to the parts dept. The work they did on the car was just right, no hassles. Frankly I was amazed at the activity there. Its a huge service dept with PLENTY of service advisors to help. I did not feel hustled at all.

My rep took very care of my vehicle and made sure all my issues that was covered under my warranty were indeed free. Also, the work stations allowed me to wait for my vehicle while working. Wait time was a little longer than I expected but my truck runs smoother than before. Thanks

Great, quick service. It’s easy to get an appointment day of and get whatever you need serviced. I’ve had two different advisors and they’ve both been thorough and helpful in what my car needs, what’s coming up and answering any questions I have. This is my preferred dealer to go to every time.

Good experience! Recommended

The Service Rep Cesar was professional and kept me informed throughout the process.

Very good service and the receptionist of the car is always available and solve all of my questions and situations

my visit today was good thanks to Ronnie and his team

Si usted visita este Dealer y lo atiende Miguel sentira la fuerza del vendedor y la acogida de una familia..gracias...

excellent customer service, clarity and seriousness in their management and sales work. special thanks to Mr. Migel Galvez ,Mr. Roberto Lopez and Chery Thompson.⭐️⭐️⭐️⭐️⭐️

Muy amable el personal. Mi hijo salió muy satisfecho 😏

Excellent experience with Weston Toyota. I love my Toyota 4Runner. My 5th Toyota! The preventative maintenance i do every visit always works in the long run. This was a big job and they were so helpful, friendly and kept an open line of communication. I will return. Always great customer service. Thank you Rashan and the fabulous mechanic who did the work.

Espectacular servicio, la atención del señor jose

Excellent experience with Weston Toyota. I love my Toyota 4Runner. My 5th Toyota! The preventative maintenance i do every visit always works in the long run. This was a big job and they were so helpful, friendly and kept an open line of communication. I will return. Always great customer service. Thank you Rashan and the fabulous mechanic who did the work.

Great service thank you Victor

Excelente atención y servicio !

These guys gave me the run around when it came to getting my brake actuator fixed under warranty. Very sales-driven (obviously) and will try to upsell you on a lot of services. Find elsewhere.

I'd probably keep tabs on your car and understand what they are doing. I received my truck after regular 15k service, and a technician damaged it. In 3rd attempt to correct the situation, they took the easy, lazy way out and made things worst. I reached out to Toyota Headquarters, and they also have been unsuccessful in dealing with Toyota of Weston. Very disappointing experience, and cause of this, I may not even keep the vehicle if this is what I expect to deal with. A week has passed, and I'm still waiting for a call back after leaving messages with the service department manager, director, and even customer relations.

Outstanding customer service! Rene and Oscar were great! They were very patient and were able to guide me with an inconvenience I had with another dealer. A very pleasant experience! Thank you!

Execelente atención y servicio !

excellent attention and treatment by the staff, respectful, punctual and very willing to help with whatever you need. 100% recommended

After a bad experience in Headquarter Toyota I decided to visit AutoNation Toyota Weston and it was the best decision, Gerardo Marquez took the time to explain me the options I had and we closed the deal

Dealership had fair pricing in my opinion for our current times. The current economic times has most used cars overpriced, but that’s just business. My sales rep Clementina was pleasant and responsive- even coming into work on her off day to make sure I was shown the right vehicle I inquired on. Process was fairly fast. My only gripe is that I specifically said run my credit through one bank only and don’t shop rates as I knew I would be approved for a loan. The finance guy ran it through a second bank that he wasn’t supposed to do. Don’t know if he misunderstood or what? So I have an additional hard credit inquiry that I didn’t need or want. They should have it removed as nothing was gained from inquiry, yet I received a letter from that bank stating a credit inquiry was made. Kind of irritated to get that. Overall, aside from the credit inquiry issue, good experience.

Victor Llano very good customer service. Highly recommend. Continue with your great work.

the service was great didn't have to wait long Howard is the best

Always a great experience at Toyota Weston. From the service department to sales.

Excelente servicio y atención del personal…especialmente la calidad y servicio prestado por el vendedor maní…muy recomendado

Great service, always. Five stars.

very professional service 👏

Unusually long wait of 2 hours for oil change only.

rude sales manager, tries to force you to accept overprice packages in order to sell you a car, he pretend to educate customers on how paying over 10,000 more of the MRSP still a good deal because some how you can take the car and sell it to CarMax and make profit (in his mind he is convince CarMax pay more than what they sell cars for). That his main concerned that people is educate in how you can purchase a car and sell it right away instead of being worry about his customers and how to negotiate to gain a potential customer

muy buen servicio desde que haces la cita hasta que entregan tu carro muy profesionales

3 weeks ago I purchased my dream Jeep and it has honestly turned into the worst mistake I have ever done. I have left hundreds of voicemails I've sent hundreds of emails and I get absolutely no calls back or anything on my jeep. Something is mechanically wrong with the vehicle and now I'm stuck.

Always great service - quick, done well. Victor is a pleasure to work with.

On 6-18-2022 I took my 2017 Highlander in for service and for new tires. I have been taking my cars to AutoNation Toyota Weston since I moved to the area in 2007. For most of those years I have ALWAYS asked for Victor Llano. He mixes professionalism and friendliness in a way that makes him a great representative of AutoNation Toyota Weston. His customer service with me has always been top notch! Kudos to whomever had the foresight to hire him years ago.

I had the best experience ever with new adviser Greg Correia. He took the time to address all my issues and gave me some useful advise. Thank you!

I am very grateful for your services

I took my car in for 15,000 mile service, the wait time was quick but the downside was that the passenger side dash had been scratched. They should be more careful and in other dealerships they give you the car wash service for free.

I love coming to get my car serviced at Weston Toyota. I always have the best experience. It’s like bring my car to family to have it serviced. The staff is so welcoming and friendly. I’ve bought my last 3 cars from this same dealership. I love you guys!

Very professional, courteous, fast. Always a good experience.

Terrible service department. I took my 2006 prius in to get checked and repaired because the car wouldn't start and was throwing a ton of codes for the hybrid system. So when I took it in they said it was only a 12v battery and the car runs fine. So I went to pick up and and paid 500$ for a new battery and diagnostic. And when I got the car back it didn't even turn on and all the codes were still there. So I gave it back and they said they wanted another 179 for another diagnostic when they didn't even do the first one correctly. Then they said its going to be about 5000$ to replace the hybrid battery and battery ecu. Absolutely not. I took it to hybridbattery911.com and they did the repair for 1300$ with 1 yeaf free warranty. So you you have a prius or anything dont take it here they will try to scam you for all your money.

La verdad es que cada vez que vengo a este dealer me siento gratamente atendido por su gente, siempre explican bien lo que se le va hacer al carro y mientras uno espera y camina por las instalaciones, el personal te aborda para atender si nesecitas algo. Son muy profesionales

The Staff at AutoNation Toyota Weston are very professional in what they represent. I had a blown out tire on the highway, and I left my vehicle at the dealership overnight for next day service. They knew exactly who to contact me to inform me about my expenses and discounts. I would definitely recommend this dealership to my family and friends.

At my age it’s not often you find an automotive establishment that genuinely shows care and concern for their clients. Jamid and Anthony are one major part of this unorthodox customer experience unlike I have ever experienced.

My daughter bought a car at the AutoNation Toyota Weston Manuel was the salesperson. When it was time for my husband to purchase a car he didn’t want to go anywhere else. Manuel keep it real and straight to the point. He is professional, well mannered, and he loves what he does. I also want to give a shout out to the manager he makes you feel welcome and has a great sense of humor which make the process more enjoyable. We didn’t buy a Toyota we bought different brand of cars cause Manuel can get you any type of car you need at any AutoNation. Keep up the good work Manuel! We call you soon for my son’s car. I recommend this dealer to anyone looking to purchase a new car or pre-own. I can’t forgot the finance department he was very good. Thank you.

Al llegar a Autonation Toyota en Weston fui atendido de inmediato por personal del empresa, luego me atendió el señor Luis Anzola quien me explicó el servicio que prestan a los vehículos y el tipo de servicio que requería mi vehículo con toda claridad. El servicio fue realizado en 1 hora aproximadamente, quede muy satisfecho con la atención prestada. Muchas gracias.

Muy buen servicio al cliente, los vendedores muy atentos

I always get great service with a friendly smile.

Muy buena atención agradable ambiente te explican muy bien cuando llevas el carro a servicio 👍 🎉

I have had not so great experiences in the past here but this time was really good. Fast service for an oil change. And I was treated with respect. I feel comfortable going back for the next oil change now. June 15, 2022 Went back again for a tire rotation and 1 new tire, had a nail in it. Services was fast and they found another tire with a nail but this one they fixed. Had Hernan he was great. Kept me up to date on my C-HR.

Muy buen servicio al cliente, los vendedores muy atentos

It was a great experience,it exceeded my expectations without an appointment showed up with my wife and grandchildren and I was out less than hour! Hernan the service guide was very professional

Good experience overall. Good service.

I love my Toyota! Going to AutoNation was a no-brainer when it needed a health check. I felt welcomed and even celebrated by everyone I came in contact with, from valet to owner Hector, and especially Victor Llano, Assistant Service Manager. He took care of my case with patience and professionalism, and such a positive attitude! Took away all the stress and even had me laughing! The entire experience was pleasant and painless, even the atmosphere of the facility was upbeat and the surroundings clean and inviting. Excellent job, AutoNation! Did I say I love my Toyota? Love my Toyota family too 😊 Thank you!

No other place for my Corolla. Customer service is always top notch. Trusted and reliable. Yurian and Luis have been my agents since my purchase in 2006. They know me and my car. They make the difference. In times like they are today with it's lack of trust, it's good to know there is a place that justifies my confidence. Since 2006 Auto Nation Toyota has serviced and advised on the maintenance of my Corolla. The end result is a 16 year young car that runs almost like new. Even as it has just rolled over the 100,000 mile mark she is still spunky. The Service advisors are now and have been the most excellent you'll find anywhere. From Yurian and Luis ot now. Jose Rivera who has been my advisor for the past few years, has continued to earn my trust and confidence, with knowledge, patience and the best of customer service. He makes me feel like my car is the most important job he has. Special.

Awesome people happy with the Service

I bought a brand new Corolla at this place. I have to say I’d never buy a car here ever period, nor recommend this place. Maybe is the people who dealt with me. Only the sales man was ok; I should’ve walked out that day and taken my business else where. Same case with the service department. Customer service is non existent.

Excellent amazing customer service my peoples there make me feel like part of the family whenever I stop by I wanna shout out to Hector service manager Victor Service writer Jesus mechanic Carlos parts department and Moe parts manager thank you guys

Went to the dealership today. The new car show room was basically only used cars some in prior collisions. One vehicle was actually a 2019 BMW SUV…in what is supposed to be a Toyota dealership. The outside lot was half empty and most of the cars were used non-Toyotas or certified pre-owned Toyotas. What a disgrace! My first warning sign was calling to make a service appointment and someone in India answered with an echo. This dealership has collapsed. So sad as it used to have great new cars and great service.

Excelente atención 👍🏻👍🏻👍🏻

Buying and financing process was very smooth and efficient! Gerardo and Mr. Lopez were very receptive to what we wanted and delivered. We did not have to spend countless hours in the dealership, it was a quick affair on all ends. I will be recommending their service here to others.

AutoNation Toyota Weston, was a great experience. I ordered my car a few months back, they gave me an estimated window of when they mat receive the vehicle. Alfredo kept me updated on the status of my vehicle. Overall great experience and will most likely purchase from them again.

Great service. Service was done within the hour. Very efficient!

Great Services and friendly. My car was done at good time. 👍

I had a great experience with Scott who was very knowledgeable about the car market and our options. Hector has a wealth of wisdom about the financial aspect and was able to provide us with the best option for our situation. The dealership is very clean, the personnel are very professional. This is my 2nd time buying at Toyota of Weston and would highly recommend it.

Best Experience Ever!!!

Good experiencie the best store.

Mr. George always willing to help people and accommodate your situation needs, helping with prices according to your budget great person , I always bring my car for maintenance @toyota Davie,Florida. I’m very happy with the service

I have been dealing with Toyota Weston since 2004. I find the dealership easy to work with, as a consumer.this is important to me. As a Service Rep Howard Herman is Amazing Thank you Toyota of Weston

I bought a Honda Civic from here and it was a very good experience. I worked with Julian and he was awesome. Really a genuine guy and not trying to sell the deal down your throat. I would recommend this dealership to my family and friends, and really anyone looking to acquire a vehicle. 10/10.

Went for service and Ceasar was the best! He took the time and checked that I still had 4 free oil changes and tire rotations on my vehicle after Hollywood Toyota said we had used them all. Ceasar placed a claim for the repairs needed through my extend warranty and it was accepted with no monies out of our pocket! We will gladly return and highly recommend Ceasar. Great customer service!!!!!

Auto Nation is a great place to be. They treat you with respect and they value your time. The service is excellent. I went there to service my vehicle and I was 100% satisfied. Their service are guarantee.

Fast and Good service.

After each visit to the Autonation Toyota service department I receive a survey. Fortunately, I always leave satisfied with the service I receive. My car is already 10 years old and I have always given it the service with the Toyota dealer. If I have continued to do this it is because of the kind, respectful, courteous and professional service that I have always received from Mr. Michael Juan. And also of the rest of the staff with whom I have had contact although I do not remember the names. Customer loyalty is achieved with the good service of a satisfied, happy and committed employee with the company.

The salesman failed to tell me the vehicle was in 2 car accidents. 2 days after purchase I was going through paperwork and read the car fax that was left in the car. I rated them a 4 because the used car manager made returning the car very easy and hassle free.

This is such a friendly place. They have helped us twice on 2 different vehicle purchased elsewhere that had factory issues that other dealership couldn't fix. Great service!!!!

Each time I go for Maintenance everyone is very nice and they are trustworthy and quick….my first Toyota and very happy with my purchase and dealership

Gracias el carro es muy bueno y el precio nos favorecio la amabilidad es de resaltar

Went there for the maintenance service included in the purchase. The service was on time of the appointment. The waiting room was clean and bright. The waiting time was very good. The service was done in about an hour. Mr. Hernan provided accurate explanation of services needed and what was included in the purchase package. Great place! Highly recommended it for servicing your Toyota:-)

Great service. Waited less than expected for the car. Sales person was the key for buying the car.

El vendedor miguel y el financista reza fueron agradables y nos ayudaron

Cristian Labrada was absolutely amazing to work with in finding me the car that I wanted. He responded rather quickly to any questions or concerns I had during the whole process. I am in love with my new car. Other dealerships I tried to work with were not honest with me and tried to do last minute tricks on me or tried to have me constantly come into a dealership for no reason. I highly, highly recommend autonation toyota of weston. I do not say any this lightly, but I respect honesty and Cristian Labrada continuously demonstrated that value.

Went there for the maintenance service included in the purchase. The service was on time of the appointment. The waiting room was clean and bright. The waiting time was very good. The service was done in about an hour. Mr. Hernan provided accurate explanation of services needed and what was included in the purchase package. Great place! Highly recommended it for servicing your Toyota:-)

Great service. Waited less than expected for the car. Sales person was the key for buying the car.

Exelente servicio y rapido, no te hacen perder el tiempo como otros dealers!!!

Magnifica atención del Assistant Service Luis Anzola . Trato muy amable del personal en general. No dudaría en retornar para futuro servicio.

The attention in Auto Nation is # 1 , and Mike, always take care my vehicle service needs like his personal . Always perfect and on time . Thank you

What should have been a pleasant experience and the beginning of a lasting customer-dealer relationship turned into a bitter experience and a definitive resolution never to buy from this place again. The sales representative after we agree a price, he kept me waiting for a long time, when he took me to the representative of the financial company, he told me that everything was ready. I gave $10,000 as a down payment with the purpose to get more friendly rates. The next day I realized that these subjects had added to my contract, without my authorization, extended guarantees for an amount greater than ten thousand dollars that exceeded the $10,000 that I gave for the down payment. The quotes that could have been at $600, they went over $800. I tried to talk to supervisors or managers, the people who assisted me told me that the contract was signed and at that point, they could not make changes, regardless of my dissatisfaction and my disgust at the fact that extended guarantees were added to the contract that I did not ask for. And a few weeks ago, I took the car in for service, and they returned it with the steering wheel and door full of grease. The gas tank had a quarter of gas and they returned it with the reserve light on. Your $100 gift card doesn't cover all the inconvenience and displeasure I've been through for the associate representative's dishonest behavior. I will not be back in this place for the rest of my life.

Salesman Drew Evans thinks it’s okay to go on a Facebook Toyota Tundra group and talk down to people and say they are poor for not paying a markup. I have screenshots of this. This dealership is charging markups by $10,000 for vehicles I would not shop here on that fact alone. Let alone they have salesman calling people names. I own a 2022 Tundra already have owned it for several months. Just thought it was disrespectful and you may want to reconsider who you hire and who represents you because Drew Evans should not be.

Really good attention Daniel Nardinocchi excellent seller very well prepared friendly and polite, very professional 100% recommended

Overpriced...Complacent service advisor. Parts department doesn't deliver special orders. You are requested to come in and get them.

Hello, My name is Milays, I bought a car two weeks ago, I am so happy with my new toyota corolla cross, they really nice and helpful. I highly recommend this dealer, Mateo Holguin, sales manager and Eddie Grigorian Financial services Manager, thank you so much I really appreciate you guys, Great Place.

Great service, awesome team , Chery and Johnny were very helpful and fast in the process

Every time I have my 2020 Supra serviced at Auto Nation of Weston, I only deal with service advisor Victor LLano and technician Anthony because of their friendliness and professionalism.

Bought a RAV4 XSE Hybrid during these trying times complicated by supply chain issues and high gas prices. Other dealers couldn’t even promise me delivery in a 4 month window. Toyota Weston and Scott Krohn totally delivered!!! Took half the time of other dealers I checked with in 3 states. Great service, fair price and complete transparency in the process. Would never buy a Toyota anywhere else after this great experience.

Great Service 👍 my sales associate Franklin help me out to make decision n give me all the info of my new Toyota 2022 special thanks to James n finance director hussain khan who get it done everything on time.

Fast, convenient, courteous and complete service and attention.

Being my first vehicle purchase I was a little nervous, but couldn’t have been happier with the process. Daniel was very thorough and knowledgeable throughout the entire time.

Yesterday was my second regularly scheduled maintenance of my 2021 Toyota Camry at the Weston dealership, Alberto was the service rep. The experience was great! There was not much of a line, I pulled right into the covered area. Alberto was with me quickly and made a note of the 'extra' item I wanted his guys to check. He told me the wait was between an hour and an hour and a half, and sure enough I waited just over an hour! My paperwork showed the service people did check the item I told Alberto about along with all the standard 10,000 mile items. The car was clean when I got it back. Thanks, Alberto - great job !

excellent service and attention

Very punctual, and friendly. My car was done on the estimated time.

Very friendly staff and considerate of my time. The service of my vehicle was great

Julio Gonzalez was our service advisor. I highly recommend Julio to anyone in need of anything service-related. Julio was prompt, knowledgeable, courteous, diligent, and professional. Thank you Julio. Zevon

Great service. Wait times aren't too bad. My advisor, Alvaro, was super helpful with everything and made sure to update me and get me out as soon as possible.

Excellent service!

What a great experience in Toyota of Weston! Love my 4runner! Thanks to the whole team, Clementina in sales and Roberto in finance

Amazing service every time. Have had a great experience from buying to coming in for maintenance.

Good service Howard in service is aweawesome

My advisor Jose did an excellent job,knowing the vehicle history and also having knowledge of what he vehicle needed for that service and I was very satisfied with the service and will continue to go at the Toyota dealership for Service.

On 6/4/22, we took our RAV4 to the service department and Julio Gonzalez was our service advisor. Julio is very prompt, courteous, knowledgeable, and professional. I recommend Julio to anyone who needs to bring their vehicle in for service.

Felicitaciones a Hugo Jaime Enriquez y al Sr. Alain Diaz por su excelente labor, compromiso y responsabilidad en ventas de vehículos Toyota. La verdad quede muy contento con sus servicios. Totalmente recomendados.

Great Service 👍 my sales associate Franklin help me out to make decision n give me all the info of my new Toyota 2022 special thanks to James n finance director hussain khan who get it done everything on time.

I had a great experience,

Great customer service and efficiency. Thumbs👍🏾 up to Rashan Seeram and his team!!!

Great Service.. When They Say Something They Keep Their Words Professional..

excellent attention from the moment you enter until you leave. Gregory is very kind!

Normally is fast and good quality service, last time was agents there talking and I was outside waiting to be assisted for more than 10 min.

Great service - thanks

Excelente servicio ,lo recomiendo

Buenos días, estoy mu satisfecho por la atención del asesor Alberto Fuenmayor quien siempre me ha atendido con un alto nivel de profesionalismo. Siempre recibo su llamada en corto tiempo para retirar mi vehículo y me voy muy satisfecho con el servicio recibido!

I was really impressed by the attention that I received. I would definitely recommend this dealer.

Excellent service and attention provided by Alberto Fuenmayor. I definitely will come back for every services.

Even though I had to wait for 2 months, the buying process was clear and straightforward. Chery (the sales person that I dealt with) what honest and kept me up to date on the status of my car. I have bought my last 3 cars at Autonation Toyota Weston and I'm very happy with their level of service.

Great customer service by Franklin special thanks to Hussain Khan and james

Omar was an awesome salesman that assisted my hubby and I getting our 2022 Highlander and we love it !!!!! Go see Omar!!

la atención. también el mantenimiento.

Fui para mantenimiento de mi carro, me atendió Jorge..de verdad que su servicio fue excelente....

I couldn't be happier with the service! I was hesitant to get my oil changed here as I thought it would be a long wait and they would try to sell me a ton of unnecessary products/services, but that wasn't the case! Michael responded immediately that they had the parts I needed, and that I could stop by any time. My oil change and tire rotation was done in less than an hour and a half, and they didn't try to sell me anything else. They were also able to service my Jeep although it (obviously) isn't a Toyota. Michael was super friendly, helpful, and communicative. I'll definitely be back.

Fast, Professional, Service...

Fast, Professional, Service....

Professional representative assisted me.

Excellent customer service, Kudos to Michael Juan and his team of workers

Buen servicio y atencion, en tiempo, y calidad, recomendado!

It took 3 hours to make an oil change, but they apologized and gave me a Free oil change as a reward to have to wait for so long.

Excelente atención además de ser bio seguro y con profesionales preparados.

El manager Oscar me dio un excelente servicio al igual que Aileen, Allen y Claude, Clementina quien me vendio mi toyota Rav4 merece 6 estrellas, me mantuvo informada siempre y me bendijo con su asistencia, gracias a ella pude comprar el vehiculo que queria y en tiempo record a pesar de todas las demoras que existen desde que este gobierno establecio limitaciones en la produccion de automobiles creando un alza y abuso en los precios de los mismos.

My husband and I just had the most amazing experience…..WE BOTH HIGHLY RECOMMEND AUTO NATION TOYOTA!!!! everyone super nice and extra thank you to JUAN - CARLOS AND ALLEN ….we love our purchase and how easy everything was…..they listened to what we wanted and understood our profile and delivered!!!COME GET YOUR CAR !!!!

Excelente atención. Se preocupan porque estes bien atendido

The service was great from the moment we walked in. At a time when it is difficult to get a vehicle, Autonation Weston Toyota was very honest and very helpful. Much better than the other dealers I contacted. I highly recommend them to anyone who wants to buy a Toyota.

Very nice that AutoNation sent me a coupon for Oil change at $32.50. The service man took my coupon, and said to me I can save a lot of money. But when I paid the bill. I find out he charged me over $66, the regular price for a oil change. Very sneaky and dishonest. Also I asked the serviceman to put back a plastic screw behind the wheel which fell off a couple of weeks ago. Instead, he told me to go to the parts department, buy the parts and do it myself. That makes me wonder why should I bring the car in for service while they tell me to fix it myself.

We recently acquired a Tundra from this dealership and I was pleased how professional and helpful these guys are, the sales team and the financial Manager Eddie were on point. I strongly recommend this location for your next purchase.

My sales person Mateo and finance rep Roberto Rodriguez were extremely helpful.

Fantastic professional knowledge friendly car dealership

Howard is the BEST customer service manager around, period!

Cesar was very professional and answered my doubts about the app and problems I was having with my 4Runner. Kept me informed on the waiting time.

The Toyota dealership in Weston is a great place to service your car Jose Rivera is always honest and makes sure I have all the information I need to make an informed decision about my cars repairs. They are honest and do great work. Thanks auto nation Toyota

Excellent service, yesterday I was attended by Jose Riviera and everything went very well. Good work and attention to detail.

We just love auto nation when you bring your vehicle into auto nation they treat you Very nice and they Get it done right away We use howard Herman Thank you steve taylor.

Nice maintenance service treatment, sales Manager help a lot when I need it.

Friendly and professional service.

Todos sus empleados son eficientes y amables. Nunca he tenido ningún problema allí. El servicio es maravilloso.

Not bad, I pulled up and they took care of me within a reasonable time. The guy who helped me was cordial. Took my info and said they'd text me when my car was ready. Which they did. Overall was fine.

I've been servicing my car ( also purchased at this location) for years. The staff are always friendly and helpful. My last service with Jared was great. My battery failed on me and they sent someone to collect the vehicle from my house and brought it back in the pouring rain to save me the trouble.

So so helpful. They took care of every need my car had in the most efficient, adorable and professional manner. Thank you!

Great customer service. Michael Juan in service is always taking great care of me and my Toyota. Always making sure I’m taken care of and that I’m on track with my service needs. I bought 2 cars from here and leased one. Wouldn’t go anywhere else for my car needs.

La calidad de la atención al cliente , al llevar el carro a revisión

Always fast and clean. I always go here to get my car serviced.

Bought the car I was interested in, they had the model and color I had seen online. Good customer service. I highly recommend.

Great service from the advisor Hernan! Professional and straight forward for when I took the truck to get it serviced for its 5k miles. Also informed on the next service!

Excellent customer service

I bought my Toyota Sienna 2020 and from the first day the attention has been really good, the staff is friendly and always willing to help. Currently I do my maintenance services with the help of Daniel who is very sincere and attentive.

Great service!!!

My Service Rep is Rashan from Toyota Weston. I exclusively go to Toyota Weston for him. He has a passion for cars. He takes care of mine, keeps me informed, and never pushes unnecessary services on me. He is kind and friendly, empathetic and diligent. My truck is in safe hands under his watch. He keeps the service techs in check too, if they start slacking off or forget to add wiper fluid. He's the man, Rashan.

I honestly had a great experience with Aaron, Ernie and Roan. Mainly Aaron because he was my main sales person. He was very polite and kept it 100% real. There are car sales men who you know are just trying to get a sale and has that “salesman” voice/pitch but Aaron was very cool and understandable. At the ending of it all I got the car I wanted. They all made sure that I was taken care of. There’s not one person who will walk past you and not smile or not say hi or ask if you’ve been helped. The customer service is ridiculously amazing there!!! Definitely recommending!!

their service is outstanding...

when you bring your car into auto nation you best the best personel to take care of your car,all the service people treat you kindly and your vehicle comes out in great shape,we love auto nation,because we just bought a new 2022 toyota highlander,thank you auto nation.

Great experience! staff very helpful! Keep it up.

worst service ever, if you get the ecuatorian guy get away quickly he's bad news

I had an AMAZING experience at Autonation Toyota! Carl was extremely helpful and attentive and stayed by my side throughout the entire process!! I also greatly appreciated the excellent custom service from Mario, Claude in financing!! I will definitely be back for future vehicles for my family!

Ismael Ramirez is a great salesman. Dealership is very clean and finance was lengthy but they worked on getting us approved.

Great service, appointment works really good and they are fast.

Appointment time was met, and everyone was friendly.

My service advisor, Luis was very courteous and he made me feel welcome to the service center. Thank you Luis!

The headline: I absolutely hated the entire experience of buying my car at Weston Toyota Autonation Stage 1 – We go into Autonation’s website, see a Toyota CHR we like at $26,000 or so. Get a call from Sebastian Mejia. The moment we express interest in it… “oops, we just ‘pre’sold it”. We get pushed into more expensive $30k CHRs. Stage 2 – No available CHRs in the color we want. We order one in red. Mejia says it will take 2 to 3 months to get here. We are OK with that. Mejia calls “wonderful news, we have a red CHR here in 5 days… only thing is it now has an optional red color for $495 more.” We negotiate a bit more, Mejia callas back “ok, I took care of it and you’ll actually pay $12 less for this one”. At that moment we get a call from some “manager”. Nope, the car is going to cost $495 more. Mejia’s word is worthless, he had not “fixed” it. Mejia calls back “I’m going to cancel your entire order, I don’t like your attitude and your telling my manager my word was worthless”. When I tell him we have an order for a car and actually deposited $1,000 on it, his answer is “oh, that’s not a legally-binding contract at all”. So now, everyone’s words are worthless. I explain to Mejia “right now, car dealers have the upper hand so, fine, I’m getting screwed, but remember, this, too shall pass and referrals and review are important”. We get the price down to wherever it was. Stage 3 – My daughter has her money in my account because we just sold an apartment she co-owned. We get a note from Scott Krohn – if I am paying with a debit card without her name on it, I have to sign a “gifting” letter because “this is considered a gift”. I explain the situation to Krohn. No matter, get a second note, “nope, it is considered a gift”. I write a 5-point letter explaining, among other things, that there is no actual law that says that, that the issue of gifting vs. non-gifting is not decided by a car dealership but by the IRS, and give him 3 examples of why the situation might not be a gift. His only answer “see you Saturday at 10:00 am” Stage 4 – Saturday comes around. We are paying cash, via a debit card. My daughter’s car has valid insurance, we have a license plate, all of it. We get passed on to “Reeza” the finance guy. He tells me, again, about the gifting letter. I explain to him that there is no law that says anything about gifting vs. non-gifting, etc. He just looks and says, “if you don’t sign this affidavit, I won’t sell you the car, period”. So, I signed, adding the note “signed under duress” to my signature. Essentially, the finance guy from Autonation forced me to sign an illegal affidavit in spite of him knowing that there is no law requiring the affidavit AND that the affidavit was false. In the past 3 years we’ve bought 2 cars: a Mercedes from Bill Ussery in Coral Gables and an Alfa Romeo from the Collection in Coral Gables and I’ve owned maybe 30 or 35 cars in my life (apart from the company cars in half a dozen countries). This has been the worst experience so far, the only reason I didn’t send them to hell is that the objective was buying the car my daughter wanted. Otherwise, I would have told everyone in that dealership to take a flying one.

Excelente servicio!! Amables y profesionales 😃

Very helpful, especially my advisor

From the first call to make and appointment to leaving after service was completed was a true pleasure. Thank you again! BRAVO 👏🏻👏🏻

The Service department is top notch. Efficient, knowledgeable, professional, friendly! I can go on and on… the service agent assigned to me (Michael) was awesome. The VERY BEST!

Great service I really enjoyed that place

Servicio y atención muy buena

The sales person Gerardo was very honest and did everything needed so quick to make my purchase easy. I will definitely use him for any future purchase. Very happy with the overall dealing with AutoNation Toyota Weston.

Quick and efficient service

Autonation Toyota Westin provides great service. They are upfront about what they will do and what it will cost. Nice waiting area. 5 star service!

a great experience so far i was happy with autonation toyota weston it was an easy experience i would go there again for service and to purchase

I want to recommend Jorge in the sales & service department who did a great job on 04/16/2022. I had an emergency visit. Jorge communicated very well on services I needed on my 2016 Toyota Camry. He was kind, courteous, and communicated effectively on what I needed to get done on my car. He was honest, respectful and made sure excellent services was done. In all my years of being with Autonation Toyota I’ve never felt justice being done to me as a loyal customer until Jorge showed me. He explained I needed new tires, alignment and will gladly follow up with me. I am pleased with the services that was rendered to my car. Thank you Jorge. I had no plans in the past to return to Autonation Toyota due to bad services in the past but Jorge showed that by example with his professionalism, kindness and respect and great knowledge of Toyota Camry. Thank you Jorge.

Excellent service always. Bought my Tacoma from them and have had the best service always, every oil change, it's quick and easy to schedule and get serviced. Thank you. Love my Toyota!

Servicio y Atención excelente

Very happy with my Toyota RV4, they take good care of their client

Excelente servicio. Muy recomendable

Jerry Maxime is an amazing salesman, super helpful in every way and constantly communicated throughout the process. Johnny Rivera worked hard to get us the best financing and succeeded! This is a great dealership with a stellar personnel.

The General Manger of this location must push their Service Advisors into selling additional services really hard, that or these men must get some kind of commission based on the amount of services they sell.. It's just really off-putting.

They are amazing with costumer service! They found the perfect deal for me and my husband if you want to get new car go to Weston !

Amazing customer service! Great knowledge in the industry and very helpful.

Gregory was helpful and considerate. He took his time and explained the service plan and agreement with me and answered all my questions. Best of all, the repairs/ service on my vehicle was done quickly. I was very impressed with the short wait time. I recommend Toyota of Weston without reservation.

Friendly staff and my first service to my 2021 Camry was done quickly and they washed my car!

Amazing customer service! Great knowledge in the industry and very helpful.

I visited for my regular service on March 26. I was promptly met by my service manager, Jose Rivera. As usual, Jose was professional and deeply knowledgeable about the service and made sound recommendations. Thank you Jose and the Autonation Team for an awesome experience. The facilities are clean and accommodating and the service was fast and on point. Jose is the main reason why I keep coming back to Autonation. Thank you!

I was treated like family. Ismael Ramirez was very informative, and Eddie Grigorian worked until he got me the best finance rate that was within my budget. I would recommend my Family, Friends and Clients to them.

Our initial very seemed to go quite well. We wanted a Highlander Hybrid, but after a nice discussion with our sales associate about needs and budget, we decided on a RAV4 Hybrid. Myriad protection plans were added on raising the cost by more than $10,000. Everyone was so nice and had their part down like a science. We went head on the RAV4 Hybrid. Today we got a call that it had arrived. Ironically our sales associate was out, in hospital for injuries sustained in an auto wreck. We took the RAV4 on a test drive with another sales associate. When we returned to the dealership, he stated that he noted we mentioned hybrid many times, but the vehicle was a gas engine. The Sales Manager, who was so nice when we made the deal, acted like we never said we wanted a hybrid and that what they presented nd priced was a gas engine, not a hybrid, I called BS, demanded a full return of my deposit and told him I would be taking my business elsewhere. An expensive purchase, like a car, mandates listening and full explanation. Neither happened. The Sales Manager sounded rudely sour when he said “we’ve had this car on hold as sold for two weeks.” My initial concern about patronizing a dealership that was one of many under the same corporate umbrella ended up true. No more AutoNation for us!

Super nice consultant! I had a problem with my car tire and instead of trying to get me to buy new tires he said let me see if we can fix it…they did and saved me a bunch of money 😀 A small thing but important to me.

Best team my friend Rene make Great Deals

Excellent personnel, very friendly and service oriented.

Dealer very efficient and helpful with customers, I recommend to everyone who wants to buy a great car. Thanks to : Enrique Prado e Matheus Comunian

Sales Associate Natalie Evans made our car buying experience easy and stress free. Personable, knowledgeable, and patient, Natalie guided us through our options to the perfect match for us. She explained everything in plain English. I have never had a car buying experience so easy. And, we are so happy with our experience and the results.

As always the service is outstanding since the time you arrive. My car only has been serviced in this dealer for the past 3 years and have no complaints about the service and guidance provided.

I had a wonderful experience with one of the representative sale from the Toyota Mr.Juan Toro. Mr. Toro has been professional and dedicated at the moment of selling me my Toyota Corolla 2022. I am satisfied with his professionalism. Thank you Grace Brea

Excelente atención, buen servicio, rapidez. Recomendado al 100%

El proceso de venta fue muy bueno, principalmente por el vendedor, que fue excelente en el trato, nos aclaro dudas. La atención fue rápida.

Great sales and service departments!!

I recently took in my 2013 Venza for repair under the MFGR Campaign #21TB01 recall (fault in the air bag system. I had originally taken it to them on 5/19/21 after receiving the 1st notice from the mfgr . . . I was told they would notify me when the parts were available; they never contacted me. When I got the 2nd notice on 2/14/22 I called them. I had to make a trip to the dealership, expecting it to be repaired. They checked out my vehicle and told me that my vehicle "was okay, no repair needed". I disagreed with that because my vehicle had all of the published symptoms. Initially they claimed that it could be something else; and my opinion was only my opinion (about the symptoms) After checking the vehicle again, they acknowledge that it indeed was DEFECTIVE and needed repair; however they had claimed that I needed to pay for an $89.00 computer diagnosis to ensure or confirm the problem . . . say WHAT? I finally initialed the checkout to be done; but wrote on the sheet that I would NOT PAY if it was a recall related issue. Well, after the diagnosis, they agreed that it was related to the recall. I requested a copy of the computer diagnosis printout . . . . they said that they hadn't done a printout once they saw that it was recall related . . . Grrr! Then they advised that they would have to order the parts and I would have to make another trip for the actual repair job. which was finally done on 2/16. I asked if they still did those courtesy car washes for people who came in for service; they advised that they didn't; however, since I had made three trips, they would do that. Well after I got home, I noticed that it really didn't appear that it had been run through a car wash (not a drop of water anywhere, not even when I got it at the dealership) and I could have done as much as was done "using a leaf blower". I sent them two photos to make the point . . . they were adamant that it had been run through the car wash; I told them that I wouldn't make anymore of an issue about it, not worth my time. Daniel the "Assistant Service Manager" was a nice guy; he was obviously following the company's apparent "policies". But I think that it was B.S. to attempt to charge me for an $89.00 computer diagnosis under the circumstances.

Excelente atención y disposición para ayudar al cliente!! Recomiendo 100% Especial mención para Antonio Gomila y Héctor Seminario! Gracias

I?m happy thanks, the service was unique, the staff did a very good job.

Luis the salemen was great customer service was great though the whole experience ty liz

Manuel Prado was ready to answer all my questions to my entire satisfaction. I have a new brand toyota and a lot of appreciation for all his help.

They delivered as promised. The sales agent word was her bond and I never felt that I was just been given a sales pitch.

Excellent service, attention to detail and genuine Toyota parts. Jose Rivera is the best!

I purchased my car after leasing it for 3 years, and I'm aware that I can service it anywhere. But why would I, when I know the quality in service and parts I'll get at Autonation Weston? The staff is courteous, knowledgable, and prompt every time I service my car there. I'll choose quality every time. Thank you Jorge and the entire team!

El talento humano es genial, muy grato contar con personas dispuestas ayudarte para lo que tú necesitas los recomiendo

I have not enough words to say thank you! They really treat you like family. My situation was difficult and they all helped me! Aceneth Gomez, Gustavo Gonzalez, Oscar! 💯 %recommended it

My 20006 4Runner runs like a champ I have always had excellent customer service my customer contact has always been with Victor Lano and he has always looked out for my best interest love working with him kudos to Victor 👍👍

the service and the people are excellent

Excelente atención! Gracias José 😊

Me encantó la experiencia en Toyota Weston, Matheus cumplió nuestras expectativas a cabalidad, es una excelente persona, te hace sentir que estás con un amigo de toda la vida, hizo lo imposible porque me llevara mi camioneta, y me la llevé. Inmensamente feliz de pertenecer a la familia Toyota

I love my Corolla and most importantly i felt comfortable when purchasing it. Jerry maxime over at the dealership was a great salesman and didn’t pressure me in the process. I also have to honestly say Autonation Toyota Weston had the best prices in town after looking at many other car lots. The car drives amazing and I couldn’t be happier with my deal. I 10/10 would recommend!

This was the best car buying experience! The sales rep Gerardo Leiser was very informative throughout the entire process!

The customer service for car care is excellent. Services are recommended not sold. My service rep, Michael Juan is very excellent at making you feel at home And given new update on your car.

The experience we had buying a car here felt smooth and hassle free. We first went to Toyota of Hollywood and it was extremely disappointing. We sought to look into ordering a rav 4 to our liking, but they continued to only show us rav 4s they already had available at the dealership and those coming into the dealership. And of course all of those had expensive price tags. At Autonation Toyota Weston, our sales consultant, Aceneth (also goes by sweety), listened to us and immediately provided us with the estimated cost to order the vehicle. We were able to place our order that day. Aceneth is very kind, accommodating, and allows you the time you need to make a decision. About three weeks after placing our order, our car arrived. If you are looking to buy a Toyota in south Florida, I recommend that you go to Autonation Toyota Weston.

The customer service for car care is excellent. Services are recommended not sold. My service rep, Al Corrales is very good at making you feel at home when presenting you with options.

Excellent! allways do my service here

Excellent car buying experience! Process was fast and easy from describing a vehicle I wanted, test driving a vehicle, and completing the financing options. This is our second car from AutoNation and we will definitely continue to use them!

Very friendly they do not try to over sell their services when you are asked. The service department keeps to a tight time line when your vehicle is in repairs or just general servicing.

👍🏻Excelente atención Del vendedor Miguel Galvez . Recomiendo el lugar . Les importa mucho el cliente. Muy amables todo su equipo de trabajo . Y regresaría de nuevo

Miguel Gálvez sales consultant was an amazing sales person, I highly recommend him, he was on top of everything ans gave me great advice and Recomendation on my purchase. Thank you Miguel Gálvez for excellent service⭐️⭐️⭐️⭐️⭐️

Brought vehicle back the next day for minor service repairs. When the staff returned my vehicle after being serviced, there was damaged to the right rear quarter panel. The staff denied any responsibility. I was advised by a manager that I would be contacted on 11/15/2021 and video would be provided. No one contacted me regarding the matter. I will be contacting their corporate office. I had the vehicle for less than 24 hours. I am a retired Police Officrer and I'm very disappointed by the way this incident was not resolved.

I freaking love AutoNation it’s the best place to get your car, especially from Eddie; he is truly the best and always come thru. Can’t wait to bring more family to come purchase

Victor the Service Writer

I pay for the 15,000 mile service in advance. They didn’t Service everything that was paid for. I’ve called the dealer and the factory and they will not do anything about it.

Won't be returning! Since buying the car from this dealership, have been disappointed - at almost every turn.

So this is the 3rd vehicle I’ve purchased from Autonation in the last 10 years and the 2nd car I purchased this year. I guess you can say I’m a satisfied customer. We keep our cars for a long time because I’m cheap and I’m not a fan of the car buying experience, however Autonation and Chery Thompson. made the experience easy and stress free. I felt I got a fair deal. I TRUST Autonation and the quality of their vehicles. When it’s time to replace my Tacoma I’ll will definitely go back to Autonation and Chery. You guys ROCK!!

we love taking our 2019 Toyota RAV4 to Toyota Weston

Great service!!! Rashan did an amazing job!

Mediocre service! Very slow check-in, even with an appointment. Charged a premium price for a simple oil change. They should consider a complementary wash, considering how long they kept the car. Fortunately, there are other Toyota dealerships in the Miami area.

La atención de la vendedora Chery fue excelente y de todo el equipo en general de AutoNation Toyota Weston me atendieron muy bien. Quedé muy satisfecha!!!! Y los recomiendo 100%.

The entire team made the trade-in and buying process super easy and fast. They worked to make sure I was happy with my payment terms and that I was able to walk out with a smile on my face. No haggling, no pressure.

Went in for an oil change and tire rotation and when they returned my car they had switched one of my hub caps for a worn out generic one and the glove compartment was on the floor. They also left oil stains all over my car.

Great friendly service. Work was completed as promised. My advisor was very professional, personable, and a real person. A 10 service!

Excelente atención ,amabilidad de todo el personal , buen servicio con los clientes 👍😁👍

I always know I am going to get quality care. Also, they keep track of maintenance schedules. I never have to produce a receipt if a battery goes bad before the end of the warranty. And if I decide to wait, the surroundings are kept clean and inviting.

I had a 9:15 apt. I arrived about 9:05 didn’t see advisor until 9:40. He was so slow and deliberate about looking at entire history of my car. I think he was trying to find extra work to add to the bill. Asked why I hadn’t had transmission flush done sooner. Told him I get the required work done as per my warranty. He kept going over same information and re reading the maintenance history of my car. I asked to have brakes checked . He told me I would get a call with update on what was needed. I waited over 2 hours without a call. When I called the service dept for update was told car was ready . No one could explain why I never got a call . Not only did I not get a call when I reached the service dept. I could barely understand the person on the phone due to a very heavy accent

I do not recommend automation Toyota Westin. While the staff are good. and the service department is great, they will Nicole and dime you. I leased and everything was good until that lease ended and I renewed. I was charged for extra miles and wear and tear. I have never heard of this being done when releasing a car with the same dealership. my family has been leasing for years, not with westin Toyota but other dealerships. I did get my father in law and aunt to lease with Westin Toyota, however they along with me will be leasing elsewhere when our 3 leases are up. Hope the $500 was worth losing 3 customers and the good will that leaves with us.

They had my car for around a month for a recall in which the part was on backorder. I went to pick it up when it was complete. The battery was dead and needed to be jumped. I had to replace the battery because they left it sitting there with no maintenance to keep it going and no response when I asked them about it. This is unprofessional to give a car back to someone in none working order when it was given to them with nothing wrong. Now it cost me money that I do not have to replace it. Absolutely upset about this.

I have purchased and serviced two vehicles here at AutoNation and I am very happy with all my experiences. They are courteous and helpful whether it be for a purchase or parts and service.

I had a very UNPLEASANT experience when about 3 weeks ago went to this Dealer on a Sunday to lease a Toyota CRH of a pearl white color. I was asked to leave a deposit and come back to do the paperwork. A sign was left inside the car saying that it was sold, so I felt confident that there were not going to be any problems. The salesman Giovanny Castano was incredibly helpful through out the transaction. I put the insurance with the VIN number of the car and received a receipt saying that the car was reserved to me, When I went back to pick up my car, the dealer had SOLD IT. I went into shock. I could not believe what I was hearing!!!!!... I needed to return my rental car that morning and I was absolutely devastated by their behavior. Giovanny, who had all the paperwork ready for me to sign, was also very upset. It seems that the car was sold the night before I arrived. Only when the manager MARIO RUIZ found out about the facts, arrived at a solution and I had a car by the following weekend. I want to make clear that this was NOT a misunderstanding. The car had a sign that it was SOLD. Although the Manager found a solution and I had a car of same color (which apparently is not easy to find) I was left with a bitter sweet memory about this experience. Very unfortunate.

Amazing team! Peter, Hugo, you two are great! I am satisfied with the customer service, communication and going over and beyond. I WILL recommend this company to my friends and family!

excellent service, highly recommend

Yes! Friendly, efficient service.

Went in for oil change and to check brakes. Was told I need an alignment and they would check the brakes. I told them to go ahead and do the alignment. When they text me about the brakes they also mentioned some filters that needed to be replaced (nothing about alignment because we had already discussed that). Told them not to replace the filters just do the brakes. At the end (after almost three hours) I was told they did not do the alignment because I declined the service. I never declined. I actually told them to do it. Will go back to my original place at Lipton Toyota.

Excellent Service! Knowledgeable personnel. Will take an appointment.

I just had my first service on my Highlander. Cesar was my service advisor and made sure the process was flawless. I will be back for my next service and know exactly what to expect.

****BUYER BEWARE**** If I could give them no stars I would. Be very cautious buying a used vehicle from this place, they claim to inspect and certified…. I purchased a used Jeep Wrangler from them 3 weeks ago that they claim was inspected and certified. Within two day of owning it I had to replace the CV joint on the drive shaft that was bad and there was clear damage visible when I inspected it. Now since all of this rain the past 2 weeks I have discovered a water leaks or I should say water falls on both door that flooded the interior. I had to pull the drain plugs and the carpets out to let dry due to the wet dog smell from being soaked. When brought to their attention I was basically told to go kick rocks it was sold as is and it your problem…. Not to mention while doing my own routine maintenance because the engine had a miss, discovered two cracked sparks plugs and all 6 looked like they hadn’t been changed ever. These are all things true ASE Certified Mechanic should have been able to identify when doing a proper vehicle inspection and certification….. Morale of the story unless you want to get screwed out of your money go elsewhere…… DON’T WASTE YOUR TIME. see picture if I could upload the video of the water leak I would have….

They are good , reliable and honest

They provide very good service. will definitely recommend.

I took my car in for service. Even though I didn't choose a sevice person Jose came to me and was very professional, courteous, and kind. I was a bit nervous because of my previous experiences but I was very pleased with Jose and he will be my service person from now on.

I went in for a tire issue. While there, I had the good fortune to work with Jose, who was a top-notch employee in every way conceivable . . . very knowledgeable in his field, very personable, and had the rare ability to speak about car issues in a way that the common lay-person could understand. He was an absolute pleasure to work with. Straight A's on Jose's report card.

Good people but not car wash 🧼

Exceeded expectations

Excellent customer service.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Thank you to Sam for getting me into my Hybrid Highlander today! He’s the most trustworthy salesman I’ve ever met. The numbers didn’t change and I shouldn’t have wasted my time anywhere else. He encouraged me to do my due diligence and I came back because the others didn’t listen to what I needed / wanted. Thank you again for your help!

Jose was great he did a great job, Jose was great he did a great job

AutoNation Toyota Weston is safe, efficient, professional and friendly, and they always do excellent work in the time frame promised. Jose Rivera is hands-down the best Service Manager I've ever had the good fortune to deal with. He's always friendly and warm, and his advice is always honest and reasonable. I know I'm in good hands. Five stars! ⭐️⭐️⭐️⭐️⭐️

Everything was great. Service excellent and fast! Thank you Kurt!

jorge is five star he cares he calls

Israel was my service advisor, he was so friendly and got me out quickly. Also he informed me very well on what my car needed and the perks I have as well.

Al my service rep is great and the whole dealership is outstanding thanks.

The service advisor was very helpful, accommodating and knowledgeable with my questions. The service was on time

I didn’t have an appointment, I arrived, and they took my car to the service in few minutes. Approximately an hour later, I got a call to let me know that I could pick my car up. For me, it was speedy.

After waiting for almost 3 hours with an appointment, I'm yet to get the service done.

Victor Llanos was professional, friendly, knowledgeable and helpful. He knew I would be waiting on my car and got the car serviced quickly.

I was taken care by Israel Raud he was very nice but I came home I had a collector?s item small bat in the side of my passagers seat it was taken I?m highly upset about that

After 2 hours of waiting for a oil change found my vehicle in the parking lot . Service advisor forgot to inform me it was ready for pickup.

My experience was good I went for an airbag recall. It was quick and Jose took care of me.

Service Dept was excellent !!

DO NOT GO OVER THERE, We went to lease a toyota corolla of 24.000$ 36mo/ 15.000 miles, and our surprise was that the manager was trying to scam us with a LEASE OF 600$/mo,10k miles of a TOYOTA COROLLA?!!!. We have a excelent credit and they gave us that offer?? We went to MERCEDES BENZ, AUDI, BMW, VOLVO and TESLA and all those cars previously mentioned the monthly lease payments were CHEAPER than the COROLLA! A audi A4 45 TSFI fully loaded of 52.000$ in a LEASE of 15k miles/36mo was 100$ cheaper than a TOYOTA COROLLA, the sales man was super nice at us and he understood the situation but the manager tried to sell uf that car, and that toyota is not comparable to the Audi or the brands previously mentioned, I will NEVER gonna go again in my life to that dealership. After the went over there we went straight to Audi and bought it, they are crazy is they think that someone is that stupid to lease a COROLLA for 600mo/10k miles NO VAYAN PARA ALLÁ!! Fuimos a hacer un lease de un toyota corolla pero anteriormente habíamos ido a marcas mas premium como AUDI, MERCEDES BENZ, BMW, Volvo, TESLA y pensabamos que nos iba a salir un lease de un carro que cuesta la mitad de uno de las marcas anteriormente mencionadas por la mitad obviamente, nuestra sorpresa fue que nos intentaron hacer un LEASE the un COROLLA ni siquiera el mas equipado, POR 600$/mensuales y con 10k millas ademas de dar 3500 de down!!!!! y con credito excelente, porque tenemos 789 de credito!!!!! Muchísimo mas caro que las demás marcas premium, el manager nos quiso estafar, el vendedor el cual tengo que felicitar ya que se porto muy profesional pero el manager si nos quiso vender ese carro a muy sobreprecio y literalmente no tenia nada que argumentar porque un Audi A4 45 TSFI el mas equipado que tenía un precio de 52.000$ salía muchísimo mas económico que el COROLLA por mucho por 100$ menos al mes y era 15 mil millas y 36 meses con 2500 de down, definitivamente nunca mas voy a ir a este dealer en mi vida, una horrible experiencia gracias al manager que quería hacer muchísimo mas dinero en un carro que no vale NI es la cuarta parte de un AUDI, BMW, MERCEDES BENZ, TESLA

I was having trouble with one of my tires leaking air. After taking it to the Local auto repair several times, they could not find the problem. Since I was right in the neighborhood, I decided to go over to AutoNation Toyota Weston. Although I didn?t have an appointment, they referred me to a service manager immediately. I told Kurt what the problem was and waited in his office while he checked out my car. When he came into the office he said there?s good news and bad news, bad news being my tires were very low on tread but the good news was they were having a sale of buy three tires get one free. Kurt was extremely sensitive to my needs And made sure that the tires were in stock before he took my car. He kept me updated on the status of the replacements and had me on my way within a couple of hours. He was extremely wonderful to deal with and I will continue to use him as my service manager.

It's always a pleasure to schedule service through the Asst. Service Mgr., Howard Herman. He's very pleasant, professional, knowledgeable, thorough and follows through on his promise to get the job done in the alloted time discussed. He deserves to be acknowledged and rewarded for his excellence, consistent service.

I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.

Kurt is the best, very friendly and professional staff

Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:

Price are higher than other dealers u

Excellent service from my service advisor Gregory Correia.

New Vehicle and Brake rotor was damage. They repaired the Car and now making same noises. Do we need to take the vehicle to another dealer? Is the Service Department really doing a good job? We will try one more time. Not happy!!!

Muy buena atención de parte de todos los que sirvieron en sus diferentes empleos mientras hacían el revisado del carro; la atención fue excelente y tomaron el tiempo necesario para la revisión con mucha responsabilidad. Estoy muy satisfecho. Muchas gracias y felicitaciones a los empleados que desde el principio hasta el fin me atendieron. Atentamente. Delio Zuluaga M.

I arrived early for my appointment and they quickly swapped me to an available advisor. The process was seamless and the truck was delivered on time.

Kurt was very nice and answered all my questions. Will come here again.

Tamara was great and helped me with a potential problem, nice to have a woman who understands!

excellent service, very friendly and helpful. Facilities very good

I was very satisfied for the service of repairing the flat tire

Good service. People were very nice.

Very smooth operation. No hassle and no pressure. I love the service that they offer.

Thank you for the fantastic experience with our new C-HR !! Rufus was fantastic and very communicative during the entire process. He immediately answered all of our inquiries, and we had many. Thank you to Rufus and the Autonation Toyota Weston team for helping us get a great deal on our new vehicle. -JC

Recomiendo este concencionario 5 estrellas en servicio al cliente y trato amable . Nuestro y vendedor Roberto muy servicial nos atendió con mucha paciencia en ningún momento nos sentimos presionados en comprar . También quisiera mencionar de nuestro financista nos ayudo mucho. Por mi parte regresaría en el futuro.

Staff was excellent but I have a Trail Edition Tacoma and the boxes leak! No repair because its to new !

Excellent service and excellent attention. All staf is excellent.

The dealer was busy, but the service folks were cool, calm and collected. I was told that my car should be completed fairly quickly and it was.

I was very pleased to visit Auto Nation. It was a great experience from buying my car to my first service. I was impressed by the profesionalisme and the effort of the employees to carry out their duty in an effective and timely manner.

nice place and people. however guest wifi is a real mess. it doesn't work. I tried to do some workpapers there and I couldn't

To buy a very bad experience they told me that the car was not crashed and after making the purchase we realized that the car was crashed, when doing the service they do not know what kind of guarantee or service coverage the customer has and I go out and do not they filled the corresponding fluids I had to return

Great dealer for buying a Toyota and for service!!

Mr. Cesar Diaz, Service Advisor was very professional and courteous. My car service was done timely.

Very nice place, my car was serviced quickly and right that?s not the norm in other places

Very fast especially for a Saturday on A holiday weekend.

The experience on my first visit was very smooth and the people at the dealer Very professional

Courteous professional service

I went to have my car serviced without an appointment. The entire process took about 1.5 hours which is excellent and speedy considering I didn’t have an appointment. The service consultant was very professional. I highly recommend them. Thank you!

Always excellent service. Jose Rivera was my customer service person. He was professional and very personable.

Something has to be done to improve the time it takes to get an oil change. I had a 1015 appointment, and didn't get my vehicle till 1200. I saw my vehicle being driven out of the work area at approximately 1140.. I finely went and stood by the service agent's booth, he was with another customer, I waited 20 minutes to get the paperwork for my auto...Something needs to be done to lessen the time for the oil change, and the time to get the vehicle to the customer...

It's took almost 3 hours. They promised that they will fill all fluids But my car after service there was empty viper fluid tank,and radiator coolant was very low. This service was so disappointed!!!

I think The Dealership has professional Customer service that treated people with respect .

Excelente servicio, excelente trato, excelente ambiente

My maintenance representative Rasham Seeram was excellent!

Our service rep is Howard Herman. He has always done the best he could for us and has made honest recommendations. Very much appreciated.

Great experience with Rashan! Totally satisfied thank you!

Quick, friendly and courteous service. Previous battery was totally covered by warranty and no charge was incurred.

Alvaro, my advisor, did a great job managing my expectations by explaining the service to be performed, cost and when the vehicle would be ready.

Great! In a very timely manner. The associates were very helpful.

Daniel was my service man and he is excellent. He has always answered my questions so I understand what I needed to have done with my car. Before he came I had Frank Picotti for a few yrs and another good service man that went to another dealer closest to where he lived. AutoNation Weston is where I will always go when I need something fine with my 2015 RAV4.

It?s always a pleasure to work With Michael Juan! The best customer service I?ve experience with a Toyota employee.

Excellent service!!! Always on time 😎

I had an excellent experience this visit thanks to Jimad. He was thoughtful, kind, took the time to explain the repairs and made me feel like I was the only customer there. It was on a Saturday visit so we know I was not the only one there. When I returned today he again took the time to take care of my vehicle's issue. What a wonderful asset he is to this location! Thank you so much!

Everything was amazing! I love my new F150! Scott was awesome!

Excellent service. Fast, prompt, and courteous. I would definitely buy another vehicle from these guys in the future if my wallet allows it.

Brought our Corolla in for an oil change and serpentine drive belt replacement on short notice, they were very nice and efficient. I had drove in from Northwest Indiana with the car so my wife who is working in the Florida area as a Traveling Respiratory Therapist had a safe reliable vehicle.

Jorge Moreira was extremely attentive and professional.

Very good experience buying a certified used vehicle. Very good experience having the vehicle serviced. They do need to install a coffee vending machine in the customer lounge for early birds.

they are not willing to cover warranties and they are only looking for way how to nickel a dime you. Instead of focusing in good service.

Gregory Correia was professional and delivered serviced vehicle sooner than expected.

Would go again and service completed in a timely manner

The attention and considerations from maintenance executive Alvaro were superior, he was always calling me about the conditions of the repair. My only request would be that the dealer could enable the coffee area again to make the waiting more amenable.

Purchased my car there and always go back for service. Wonderful dealership

Realmente todo, son maravillosos, la atención al usuario, la disponibilidad, las instalaciones etcetcetc

The service technician was helpful and kept me informed of updates concerning my car's service

Salesperson Chery, was very helpful in finding me the right car. Fabio, the finance Manager made my purchasing experience go smoothly.

Rashan Seeram was wonderful as usual and the service was as equally awesome! Thank you!

They left dirty marks inside the car after the service. They were informed twice about it but completely ignored the issue.

On time, the job doing very good with a acceptable period time.

Have a 2012 Toyota RAV4 that was bought new at this location. In 2018 one of the plastic door handles just cracked and broke off while opening the door, cutting my wife’s hand. Brought it in and the service department covered the cost of the repair. About a month ago the rear passenger side door handle, same thing. No injury but handle just broke off while opening the door. Brought it in, they wouldn’t cover it. $200 repair. Now 3 weeks later the front passenger side door handle......broken. Every time just opening the door as anyone normally would. Called the service department this morning about a repair and told them I don’t think I should have to pay for this. It’s a door handle on an 8 year old vehicle. It has 50K miles on it, that should give you an idea of how little overall wear this vehicle has on it. I stated the first one was covered by the dealership. Was not under warranty at the time, dealership just did the right thing and covered it. They documented it as damage caused during a previous service visit so they covered it. Asked to speak to a supervisor or manager and was told there was nothing that could be done about this which is pretty laughable. A dealership as big as this simply can’t do anything for a customer about a $200 repair that is clearly a defect. It has happened 3 times now to 3 different handles. Find it ridiculous that I was asked to pay for the last one. Even crazier I’m being required to pay for this one. At this point I’m sure the 4th handle is going to break eventually and I’ll get to do this again.

My door handle broke on a Thursday. I called my service manager at Auto Nation Toyota in Weston. Howard Herman has been taking care of me for over a decade. Called me back promptly and informed me that he was already on it. He then called me back early the next day (Friday) and let me know that he had the part and had me come in that day. Repair made and on my way. Service above and beyond.

Excellent place to shop for a vehicle. Rufus was absolutely amazing. he is very helpful, easy to talk with, and provides superb customer service. I felt comfortable and confident that I was making the right decision. Happy Customer! Thanks Rufus!

Customer Service is great!! My service writer , ‘Jose Rivera is exceptional! Jose has been taking care of me for years and we actually just bought a new RAV4 instead of a Hyundai which was my wife’s first choice because of Jose!

We found the car that we wanted online. Calm the facility. Ask them if the vehicle was available. They said yes we went to look at it agreed to buy it and the rest is history. Gigi and Yobany are amazing.

It was a nice experience buying a car. Not harassments. The salesman was Omar and he was wonderful. Will definitely purchase the next car from them.

Superior!!! Bought my 2011 Camry in 2010 and I continue to come from Miami Gardens because of the quality of service, genuine and personal interest.

Services Representative Mike Juan was very professional.

Sales person very knowledgeable!!

Great dealership. Been doing business there for many years. Service department one of the best. They know there business and very friendly.

Excellent Customer service!

Excellent service/ Jorge was very efficient, honest and the service was on time. Great work.

Good experience it was respectively fast. The dealer sent me one price, but in reality it was a higher price because the options were added and I had no choice

Great service, just call in advance and try to schedule during the week.

Muy mala experiencia. No se lo recomiendo a nadie.

I am very pleased with the service provided by Mr. Herman. His professionalism and dedication to service, makes me feel like a valued customer. Thank you Mr. Herman for another outstanding service visit.

Once again Mr. Herman did an outstanding job. His professional attitude always makes me feel like a valued customer.

The car buying process is stressful, but I went to Auto Nation and my stress was gone. Ericka was great!! She listened to me and my wants, didn’t try to sell me something that I didn’t want. I was there for a few hours but the process was really quick. The manager was awesome, Ali the fiancé guy was awesome, the young lady who let me charge my phone was awesome. I would recommend this dealership!! I also enjoyed that my salesperson was a woman 💪🏾💪🏾 I could go on and on, but you get the point.

they are really competent and Sam help us to buy our new car. recommend it

All was good until we talked with the business manager. We were high pressured to purchase an extended warranty on the car. This should have been discussed during the negotiation of the car price. The reason we came to Autonation, was for a no haggle price.

He was knowledgeable about the cars and transparent about all the transactions of the process

I am very happy with my deal!!! Sales man listen to my counter offer and worked with me to get a very good deal

Great services good customer service very pleasant. Knowledgeable about they work.

Great and reliable place for repairs and service in South Florida.

Daniel is excellent guy in customer service. I like to visit Autonation in Weston because has good customer service. Thank you for everything

My experience with Kurt at Toyota Weston was very easy. Everything was explained and easy. He was very respectful and funny. I appreciate his kindness.

Always professional and curious

It is always a pleasure taking my car to Weston Toyota and the service men are always a pleasure to speak with

Edmonds did a great job and he was very nice gentleman took the time to explain to me what product he was going to use on my floors. Highly recommend Stanley Steamer.

Pleasant experience. Service was great and completed in a timely fashion.

I took my car for service Greg was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my Cars will be handled with care!

The process was very fast ,didn't have to stay to long at the dealer waiting for my car ,the representative was very nice ,the time he said it was going to take it was on time.

As usual, my service appointment went well. I did not purchase my vehicle from Auto Toyota Nation Weston, but I have gone there for every warranty service since, and have never been disappointed with the friendly and accommodating service as well as the quality of work.

The service was great. The representative was very helpful and polite.

My purchase was extremely stressful, too much of a hurry to sell. Financial dept. killed me. After many cars purchased at this location, probably my last.

Excelente Servicio,buen trato

A very pleasant experience purchasing my Highlander. Manny Sanchez, my salesman was exceptionally pleasant and helpful to deal with.

Harvard Herman , Assistant Service Manager,excellent person , I love this guy ?

AutoNation Toyota bad is experienced and my life has never been they are not good finance they are terrible people working with you I am not satisfied with AutoNation Toyota and Weston please people don’t they’re they are a terrible dealer the seller man with finance guy with a head manager they are terrible they cut your neck give you bad deal they take all your money o away they don’t want to change nothing they don’t want to give you what you want please if you decide to buy a car do not use AutoNation Toyota they very bad people

Perfect. On time. Nice work. Mike the best. Always be here.

Fine if maybe a little overpriced. My needs were attended to.

First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!

Our agent Matheus Comuian is very friendly and helpful. Its a very pleasant shopping experience. Highly recommended.

Exelent service, exlenten Time, exelent persons,exelent dealer.

Excellent work

Each time I take my car in for maintenance or repairs, I make sure that I meet with service advisor, Victor Llano. He does a great job of providing the best customer care, by listening to what I say and by offering suggestions and options. I always think to myself that Victor represents AutoNation so well. One thing I look for in any business is customer service...Does the employee represent the business AND the customer well? Victor never disappoints. He is professional, friendly, and knowledgeable. If I were his employer, I would feel very fortunate. As his customer, I feel even more fortunate for those very same reasons.

Took the car in for service and as always I get fantastic service. Great place to get a new car as well!!!

Excelente atención por parte de l Señor Jose en el área de servicio, atento serio y preocupado por nuestra satisfacción, recomendado... muchísimas Gracias

professional experience and experience a great customer service care definitely I recommend to visit autonation toyota Weston thanks

March 2021 was my 2nd time working with Weston Toyota to purchase a truck. We 1st bought a brand new Toyota Tacoma TRD Sport in April 2020 in Voodoo blue, but this year, we bought a new boat and had to trade her in to get a Tundra. This time, we went with a certified pre-owned 2019. Whether you buy new or used, you will be in good hands with Weston Toyota. My comment from last year still stands: Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer, wearing masks, and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we have been good hands for all of our service needs. A special thank you to Scott in Sales and Allen in Finance making everything work out smoothly...

My service advisor advised that Toyota had approved my dashboard replacement after it was deemed defective. At this point my advisor informed me that I would be notified once the part arrived. After three (3) weeks I decided to call to request an update; my numerous calls and voicemails were left unanswered. I was growing frustrated after the fifth (5) week when messages were still being unanswered. I had to jump through hoops till I finally establish contact with the service manager , he response was "Sorry we dropped the ball on this one" ... really?

Matheus Comunian was perfect supporting me in my decision to lease a new Camry. It was because of his support that I decided to lease, as I was not very convinced when arrived.

The sales experience was wonderful. The staff was very attentive and seemed to understand my hesitancy at purchasing a vehicle 700 miles away from where I lived. Once we moved on to transporting however that story changed drastically. I paid AutoNation Toyota Weston for my vehicle March 14th. I still don’t have it today. Included in that payment was the fee for transporting my vehicle to Tennessee. I was treated badly from the beginning by the transport company representative and told I lived in a “bad area”. I have asked the staff at the dealership numerous times over the past week to assist me in getting information on when I will receive my vehicle but am told the dealership doesn’t handle transport. I am confused and frustrated by this position as I paid the dealership directly for this service. It seems that now that AutoNation Toyota Weston has my money in their pocket they don’t care that I actually receive the vehicle. I have been very disappointed in this experience

Great Service. Recommended

they are very organize and helpful.

Greg (the service rep) was very helpful and knowledgeable. He explained everything that was happening to my vehicle and made suggestions on things that needed to be fixed. I was happy with my service and trusted his recommendations.

Howard, the Service Advisor, is top notch and the main reason I keep brining my Sequoia in for service at AutoNation Toyota in Weston. He is honest, friendly, professional, courteous and most of all extremely knowledgeable. There are many other places to go to get my Toyota service but I choose AutoNation Toyota in Weston because I know they will do the job right the first time and at a good price.

Went for service on my vehicle and it was quick and simple! I went for a early morning appointment and was out within the hour. Everyone is friendly there and they valet your car to you when it’s complete! Thanks guys. See you next service!

Rashan Seeram is a great guy. He happens to be our go-to guy whenever servicing our vehicle. His friendliness and attention to detail are above anyone's expectations.

Cesar , the service mgr was fantastic. He was very professional. However, the first person I met, a Michael, who directed me, referred to me as ‘ms CHIN’ which is a derogatory word describing an ASIAN . That is inexcusable

excelente servicio en toyota weston por parte de Daniel

Some muy atentos y te dan buen servicio y buena calidad

My service associate was so professional and very helpful.

In September 2020 I took my truck to the dealer for oil change, tire rotation and wheel alignment because I noticed that the front tires were wearing out on the outside, they told me that the truck had to be aligned due to the weight of the engine every 12,000 miles and that was not covered by the warranty for which I had to pay $ 79, even so I noticed that the tires were still wearing out in the same way, this week I took my truck again for oil change, tire rotation and I told them that the front tires kept wearing, the person who attended me told me that those trucks had to be aligned every three months, it was no longer every 12,000 miles. I have had cars and trucks of different makes and models long before this 2019 Toyota Tacoma and I have never had to align the wheels. This has been my first Toyota and it will be my last. Very disappointed with the brand and even more so with the dealership's service

Excelente servicio, mi carro estuvo a tiempo. No tuve ningun incoveniente.

Representative was very professional and helpful. She kept me informed while my car was being serviced.

The only issue I had was that when you first get there they have you wait quite a bit before they take you in the office. I understand waiting for car while it?s being serviced and don?t mind an hour or hour and a half but service advisers frequently pass by you and just make you wait a little to long.

People is very professional and kind. I don't have any problem. Thank you

Great dealership approach. I found the car I wanted, not exactly at the price I would pay, but definitely a fair price. The sales assistant, Mr. Cod Perotti, was well prepared and thorough with all my questions. The paperwork department a little less, I did not make any financing for the purchase, so a little more speed of execution does not hurt. In agreement among me and the seller, the car was delivered to me in three days later with the new set of tires and the service performed. Now, as promised, I'm just waiting for the missing elements of the cargo roof to be delivered to me. In context, I am glad I bought the car here, absolutely the best experience out of all the other vendors where I have bargained and bought other cars. My opinion goes to an excellent reception service and customer assistance, noting however the slowness of the purchasing procedures. If there is another opportunity to buy another car, we will meet again!

Took the car in at 7 AM on a Saturday with no appointment for oil change brake fluid flush and tire rotation. Car was done within an hour and a half.

Great work and fast work. Needed new brakes and they did a great job on a timely manner, as promised

Service was quick and informative . Service techs did a multi point inspection

took my car in for service. The service Advisor Alvaro was very nice and not pushy like some others. The process was very simple and although they were busy, I was in and out in about 2 hours. They also have a free shuttle service if you are close enough which is a plus if you don't want to wait for your car to be ready.

Very disappointing experience, the sales person was good, but his manager and the general manager, very disrespectful, irresponsible and un-compromised, even to the point of accusing me of lying to them... After almost 11 hours, I bought my car cash, next day at the pick up, many thing were wrong, and after asking for a rectification, their position was, take it or leave it. I talked to the general manager, I was very upset due to the situation, his words basically were that I was lying and his sales manager was right, but unfortunately he was off that day, so he decided he will talk to the sales manager next day and will get back at me... well it's been 3 weeks, I called the manager at least a dozen times, left messages in his answering machine, and still no response, no answer... I guess that says all...that is the AutoNation Toyota Weston Way....

Brought my car in for oil change and tire rotation. Micheal told me about a recall and was able to work it in so I didn't have to come back. Always great customer service with Michael.

For many years, AutoNation Toyota Weston has been servicing my cars and doing a great job. Always courteous and efficient service. They provide routine service under warranty with a smile.

When I arrived on Saturday to have my car serviced, Daniel over poured windshield wiper fluid on my car. He was in a hurry. Not a friendly person for this type of work. The valet attendant was helpful.

La atención de Daniel Nardinocchi súper buena, resolvió mi problema, fue súper atento y Cortez además las personas que recibieron y entregaron mi carro lo hicieron súper rápido

Very happy with our purchase The System was done so we waited longer than usual but overall happy with the service