Model Showroom
Recent Reviews from AutoNation Toyota Weston
1
Honestly this started out as a fantastic journey, my sales person Cherry and used car manager David were everything I could have hoped for! Fast forward to a problem on the car discovered while driving back home approx 5hrs north. The collision warning and adaptive cruise system were not functioning at all. Once I contacted the dealer they said no problem, car has 90 day AutoNation warranty so all is good. I live far away and they said I could take it to my local AutoNation for this as it is nationwide coverage. The Orange Park Jacksonville location is less than accommodating let’s just say. The problem is that the 90 day warranty is not in the system Even though I have been repeatedly assured that it had been taken care of. The blame keeps getting passed back and forth with no one solving the issue or answering the phone OR calling back. I bought the vehicle two weeks ago and have not had use of it at all as it sits at the service center in Orange Park with no answers in site. At the beginning of this journey, I was hoping for a different journey, now I would have to say, stay away, as the promises seam to outweigh the actual delivery experience and promises!! This sucks!
Will Kienast (Will)
Jul 1, 2022
5
It was my first time getting an oil change at this location. Everyone at the service department was friendly and professional. My service advisor was Michael Juan and he was fantastic! He was extremely helpful and courteous. If I could give 10 stars I would! Thank you so much for the wonderful customer service!
Jessica N
Jul 1, 2022
5
The dealer did a fantastic job on my SUV. They have a keen interest in ensuring that the vehicle is operating perfectly. I always get the same technician because he knows the vehicle intimately. The goal is 500,000 miles.
Ignacio Hernandez
Jul 1, 2022
1
Let me start off by saying the floor salesman are great! They’re very helpful and patient. Unfortunately, once you get to the finance portion of the deal and you end up with finance manager, Edmond Grigorian. Run for the hills. I understand these guys are never the best to work with because their job is to sell packages etc. but this guy is on a whole other level. Being kind and courteous and simply doing your job is one thing. We were made clear that we were not being sold any packages besides a factory extended warranty, but come to find out and not surprisingly Mr. Grigorian snuck in a $250 maintenance package that I did not ask for. On top of that, he is not pleasant to deal with and is extremely arrogant and the moment you walk in there he will question the life out of you as to why you don’t want to buy a package and rush you out to sign papers like the world is going to end. Let’s not start with interest rates, he will not work with you at all. Be prepared to go into war. I will never advise my friends or family to deal with this specific individual if they ever come to Weston Toyota.
Grant Lopresti
Jul 1, 2022
5
My service rep Rashan was prompt and professional. He ensured that I was able to take full advantage of my Toyota's warranty, and my car was returned in top condition. Will be coming here again, they really know Toyotas.
Breanna Lyn Boger
Jul 1, 2022
5
I can certainly choose a closer AutoNation to my home but I think AutoNation Toyota in Weston is exceptional. And even more importantly I do not want anyone as a service agent but Jose Rivera. He is even more exceptional! Thank you always for great service! Robin Puentes
Robin Jaggears Puentes
Jul 1, 2022
5
Best place to buy your new Toyota! Friendly competent staff. No gimmicks. I priced my new Highlander and they really have the best prices. I drive 30 miles to get my Toyotas serviced here. They really are the best. I Highly recommend Westin Toyota.
Maribel Ruiz
Jul 1, 2022
5
Victor my service person took great care of me. My first time at this dealership and I highly recommend them. Organized, and quick. I’m really impressed by them. This is my new dealership
Anna Pesantes
Jul 1, 2022
5
Had a great experience they are definitely the most transparent Dealership I’ve dealt with. They will add protection packages on to your deal. No market adjustment. Ask for Carol! Best service possible
Santiago Correa
Jun 30, 2022
5
I bought my first car here, they worked with me to find my white Corolla with black seats, I worked with Carol and she was able to get me the car, the finance manager gave me a very good deal, and Luis helped me with finding insurance which I’ve gotten a good deal on that, and also helped me set up maps and navigation
Kimberly white
Jun 30, 2022
4
El vendedor que me atendió fue espectacular, se adaptó a mi estilo de cliente (gran empatía), y en general las personas de ventas fueron atentas
Saul Ovidio Palomares
Jun 29, 2022
5
The service team at Weston autonation Toyota is excellent. They do an outstanding job when it comes to safety inspections of my Toyota.
Luz E. Perez
Jun 29, 2022
1
Sales person is good and soft spoken. Finance manager has done some mistake in paper work and added around additional 2000 dollars to the total cost of the vehicle, I am not sure whether it was a mistake or intentional. I went to the dealer again with my 5 month old baby to get it corrected and redo all paper work. As per my experience double check all your loan documents before leaving the dealer or go with pre-approved loan otherwise you will end up with paying additional 3 to 4 thousand dollars when you go with dealer finance.
Puneeth Kumar Bodigutta
Jun 28, 2022
5
Excellent experience all around. I felt so taken care of. Alvaro especially did a phenomenal job at making sure my vehicle’s needs were thoroughly met. Bravo 👏🏼
Grace Coleman
Jun 28, 2022
5
This was my first time here and Danny took great care of me. I’ll definitely be returning
Danielle Moussette
Jun 28, 2022
5
muy buen servicio , muchas gracias
fortnite _igpr
Jun 27, 2022
5
My experience today was great. Big up Ronnie and his team they did a great job getting me a great deal on the car
Sana Smith
Jun 27, 2022
5
Purchased a 2022 Tundra. Cherri was excellent she was able to find me the truck and take my deposit to reserve it. She kept me updated throughout the buying process and when came time to pick up the truck everything went smooth. Would buy another vehicle again.
Nick Acuna
Jun 27, 2022
5
Emmanuel the sales associate level of service is topnotch. The experience was awesome.
Nathaniel Alcedo
Jun 27, 2022
5
AutoNation Toyota Weston is my place of choice when it comes to getting my car serviced. everyone is always very attentive, quick service, very clean and maintained facility
N Hernandez
Jun 27, 2022
5
Alvero in the service dept really (REALLY!) took care of us. He went to bat for us with the warranty and was successful. He got the parts we needed and put them in the car rather than me having to go to the parts dept. The work they did on the car was just right, no hassles. Frankly I was amazed at the activity there. Its a huge service dept with PLENTY of service advisors to help. I did not feel hustled at all.
Mark Coleman
Jun 27, 2022
5
My rep took very care of my vehicle and made sure all my issues that was covered under my warranty were indeed free. Also, the work stations allowed me to wait for my vehicle while working. Wait time was a little longer than I expected but my truck runs smoother than before. Thanks
Laywon Monestime
Jun 27, 2022
5
Great, quick service. It’s easy to get an appointment day of and get whatever you need serviced. I’ve had two different advisors and they’ve both been thorough and helpful in what my car needs, what’s coming up and answering any questions I have. This is my preferred dealer to go to every time.
Ivan Cross
Jun 27, 2022
5
Good experience! Recommended
Helen Cisneros
Jun 27, 2022
5
The Service Rep Cesar was professional and kept me informed throughout the process.
Edwin Ruiz
Jun 27, 2022
5
Very good service and the receptionist of the car is always available and solve all of my questions and situations
Ada De Luca
Jun 27, 2022
5
my visit today was good thanks to Ronnie and his team
Bedprincess Green
Jun 27, 2022
5
Si usted visita este Dealer y lo atiende Miguel sentira la fuerza del vendedor y la acogida de una familia..gracias...
Saguaro
Jun 25, 2022
5
excellent customer service, clarity and seriousness in their management and sales work. special thanks to Mr. Migel Galvez ,Mr. Roberto Lopez and Chery Thompson.⭐️⭐️⭐️⭐️⭐️
Raul Valdes
Jun 25, 2022
5
Muy amable el personal. Mi hijo salió muy satisfecho 😏
Marta Quintero
Jun 25, 2022
5
Excellent experience with Weston Toyota. I love my Toyota 4Runner. My 5th Toyota! The preventative maintenance i do every visit always works in the long run. This was a big job and they were so helpful, friendly and kept an open line of communication. I will return. Always great customer service. Thank you Rashan and the fabulous mechanic who did the work.
Kristi W
Jun 25, 2022
5
Espectacular servicio, la atención del señor jose
Jornel Rodriguez
Jun 25, 2022
5
Excellent experience with Weston Toyota. I love my Toyota 4Runner. My 5th Toyota! The preventative maintenance i do every visit always works in the long run. This was a big job and they were so helpful, friendly and kept an open line of communication. I will return. Always great customer service. Thank you Rashan and the fabulous mechanic who did the work.
Kristi Windham
Jun 25, 2022
5
Great service thank you Victor
Joseph Vitiello
Jun 25, 2022
5
Excelente atención y servicio !
Lady Blanco
Jun 24, 2022
1
These guys gave me the run around when it came to getting my brake actuator fixed under warranty. Very sales-driven (obviously) and will try to upsell you on a lot of services. Find elsewhere.
Jonathan Cox
Jun 24, 2022
1
I'd probably keep tabs on your car and understand what they are doing. I received my truck after regular 15k service, and a technician damaged it. In 3rd attempt to correct the situation, they took the easy, lazy way out and made things worst. I reached out to Toyota Headquarters, and they also have been unsuccessful in dealing with Toyota of Weston. Very disappointing experience, and cause of this, I may not even keep the vehicle if this is what I expect to deal with. A week has passed, and I'm still waiting for a call back after leaving messages with the service department manager, director, and even customer relations.
David Ponce
Jun 24, 2022
5
Outstanding customer service! Rene and Oscar were great! They were very patient and were able to guide me with an inconvenience I had with another dealer. A very pleasant experience! Thank you!
Artie Jinete
Jun 24, 2022
5
Execelente atención y servicio !
Lady Blanco
Jun 24, 2022
5
excellent attention and treatment by the staff, respectful, punctual and very willing to help with whatever you need. 100% recommended
Maria Fernanda Vidal
Jun 23, 2022
5
After a bad experience in Headquarter Toyota I decided to visit AutoNation Toyota Weston and it was the best decision, Gerardo Marquez took the time to explain me the options I had and we closed the deal
Joy Desiree Trechi Lopez
Jun 23, 2022
5
Dealership had fair pricing in my opinion for our current times. The current economic times has most used cars overpriced, but that’s just business. My sales rep Clementina was pleasant and responsive- even coming into work on her off day to make sure I was shown the right vehicle I inquired on. Process was fairly fast. My only gripe is that I specifically said run my credit through one bank only and don’t shop rates as I knew I would be approved for a loan. The finance guy ran it through a second bank that he wasn’t supposed to do. Don’t know if he misunderstood or what? So I have an additional hard credit inquiry that I didn’t need or want. They should have it removed as nothing was gained from inquiry, yet I received a letter from that bank stating a credit inquiry was made. Kind of irritated to get that. Overall, aside from the credit inquiry issue, good experience.
David duPlessis
Jun 23, 2022
5
Victor Llano very good customer service. Highly recommend. Continue with your great work.
Ana Alicea
Jun 23, 2022
5
the service was great didn't have to wait long Howard is the best
Scott Sternlieb
Jun 23, 2022
5
Always a great experience at Toyota Weston. From the service department to sales.
Eric Smith
Jun 23, 2022
5
Excelente servicio y atención del personal…especialmente la calidad y servicio prestado por el vendedor maní…muy recomendado
Eileen Quintero Sabogal
Jun 23, 2022
5
Great service, always. Five stars.
Danuta Bialek Presutti
Jun 23, 2022
5
very professional service 👏
Arturo Sosa
Jun 23, 2022
3
Unusually long wait of 2 hours for oil change only.
GEORGE BORRERO
Jun 22, 2022
1
rude sales manager, tries to force you to accept overprice packages in order to sell you a car, he pretend to educate customers on how paying over 10,000 more of the MRSP still a good deal because some how you can take the car and sell it to CarMax and make profit (in his mind he is convince CarMax pay more than what they sell cars for). That his main concerned that people is educate in how you can purchase a car and sell it right away instead of being worry about his customers and how to negotiate to gain a potential customer
Boris Acebo
Jun 22, 2022
5
muy buen servicio desde que haces la cita hasta que entregan tu carro muy profesionales
Maria Mercedes Romero Duarte
Jun 22, 2022
1
3 weeks ago I purchased my dream Jeep and it has honestly turned into the worst mistake I have ever done. I have left hundreds of voicemails I've sent hundreds of emails and I get absolutely no calls back or anything on my jeep. Something is mechanically wrong with the vehicle and now I'm stuck.
Brandy Smith
Jun 22, 2022
5
Always great service - quick, done well. Victor is a pleasure to work with.
William Bryson
Jun 20, 2022
5
On 6-18-2022 I took my 2017 Highlander in for service and for new tires. I have been taking my cars to AutoNation Toyota Weston since I moved to the area in 2007. For most of those years I have ALWAYS asked for Victor Llano. He mixes professionalism and friendliness in a way that makes him a great representative of AutoNation Toyota Weston. His customer service with me has always been top notch! Kudos to whomever had the foresight to hire him years ago.
Maria Hernandez
Jun 20, 2022
5
I had the best experience ever with new adviser Greg Correia. He took the time to address all my issues and gave me some useful advise. Thank you!
JoAnne McAuley Jugo
Jun 20, 2022
5
I am very grateful for your services
Antonieta Rodriguez M
Jun 20, 2022
3
I took my car in for 15,000 mile service, the wait time was quick but the downside was that the passenger side dash had been scratched. They should be more careful and in other dealerships they give you the car wash service for free.
jtrallyart
Jun 19, 2022
5
I love coming to get my car serviced at Weston Toyota. I always have the best experience. It’s like bring my car to family to have it serviced. The staff is so welcoming and friendly. I’ve bought my last 3 cars from this same dealership. I love you guys!
Michaela Butler
Jun 19, 2022
5
Very professional, courteous, fast. Always a good experience.
Manny Ruiz
Jun 19, 2022
1
Terrible service department. I took my 2006 prius in to get checked and repaired because the car wouldn't start and was throwing a ton of codes for the hybrid system. So when I took it in they said it was only a 12v battery and the car runs fine. So I went to pick up and and paid 500$ for a new battery and diagnostic. And when I got the car back it didn't even turn on and all the codes were still there. So I gave it back and they said they wanted another 179 for another diagnostic when they didn't even do the first one correctly. Then they said its going to be about 5000$ to replace the hybrid battery and battery ecu. Absolutely not. I took it to hybridbattery911.com and they did the repair for 1300$ with 1 yeaf free warranty. So you you have a prius or anything dont take it here they will try to scam you for all your money.
Chris Plowkio
Jun 19, 2022
5
La verdad es que cada vez que vengo a este dealer me siento gratamente atendido por su gente, siempre explican bien lo que se le va hacer al carro y mientras uno espera y camina por las instalaciones, el personal te aborda para atender si nesecitas algo. Son muy profesionales
Alberto Lopez
Jun 19, 2022
5
The Staff at AutoNation Toyota Weston are very professional in what they represent. I had a blown out tire on the highway, and I left my vehicle at the dealership overnight for next day service. They knew exactly who to contact me to inform me about my expenses and discounts. I would definitely recommend this dealership to my family and friends.
Ronald Joseph
Jun 18, 2022
5
At my age it’s not often you find an automotive establishment that genuinely shows care and concern for their clients. Jamid and Anthony are one major part of this unorthodox customer experience unlike I have ever experienced.
RJ
Jun 18, 2022
5
My daughter bought a car at the AutoNation Toyota Weston Manuel was the salesperson. When it was time for my husband to purchase a car he didn’t want to go anywhere else. Manuel keep it real and straight to the point. He is professional, well mannered, and he loves what he does. I also want to give a shout out to the manager he makes you feel welcome and has a great sense of humor which make the process more enjoyable. We didn’t buy a Toyota we bought different brand of cars cause Manuel can get you any type of car you need at any AutoNation. Keep up the good work Manuel! We call you soon for my son’s car. I recommend this dealer to anyone looking to purchase a new car or pre-own. I can’t forgot the finance department he was very good. Thank you.
Marie Yolene Pierre, PA
Jun 18, 2022
5
Al llegar a Autonation Toyota en Weston fui atendido de inmediato por personal del empresa, luego me atendió el señor Luis Anzola quien me explicó el servicio que prestan a los vehículos y el tipo de servicio que requería mi vehículo con toda claridad. El servicio fue realizado en 1 hora aproximadamente, quede muy satisfecho con la atención prestada. Muchas gracias.
Jesus Santos
Jun 18, 2022
5
Muy buen servicio al cliente, los vendedores muy atentos
juliana martinez vallecilla
Jun 17, 2022
5
I always get great service with a friendly smile.
Sonica Jean-Mary
Jun 17, 2022
5
Muy buena atención agradable ambiente te explican muy bien cuando llevas el carro a servicio 👍 🎉
RAUL QUINTERO
Jun 17, 2022
5
I have had not so great experiences in the past here but this time was really good. Fast service for an oil change. And I was treated with respect. I feel comfortable going back for the next oil change now. June 15, 2022 Went back again for a tire rotation and 1 new tire, had a nail in it. Services was fast and they found another tire with a nail but this one they fixed. Had Hernan he was great. Kept me up to date on my C-HR.
Leslee Barthle
Jun 17, 2022
5
Muy buen servicio al cliente, los vendedores muy atentos
Juliana Martinez Vallecilla
Jun 17, 2022
5
It was a great experience,it exceeded my expectations without an appointment showed up with my wife and grandchildren and I was out less than hour! Hernan the service guide was very professional
herman cespedes
Jun 16, 2022
5
Good experience overall. Good service.
ccomerio
Jun 16, 2022
5
I love my Toyota! Going to AutoNation was a no-brainer when it needed a health check. I felt welcomed and even celebrated by everyone I came in contact with, from valet to owner Hector, and especially Victor Llano, Assistant Service Manager. He took care of my case with patience and professionalism, and such a positive attitude! Took away all the stress and even had me laughing! The entire experience was pleasant and painless, even the atmosphere of the facility was upbeat and the surroundings clean and inviting. Excellent job, AutoNation! Did I say I love my Toyota? Love my Toyota family too 😊 Thank you!
Sharon Sudu
Jun 16, 2022
5
No other place for my Corolla. Customer service is always top notch. Trusted and reliable. Yurian and Luis have been my agents since my purchase in 2006. They know me and my car. They make the difference. In times like they are today with it's lack of trust, it's good to know there is a place that justifies my confidence. Since 2006 Auto Nation Toyota has serviced and advised on the maintenance of my Corolla. The end result is a 16 year young car that runs almost like new. Even as it has just rolled over the 100,000 mile mark she is still spunky. The Service advisors are now and have been the most excellent you'll find anywhere. From Yurian and Luis ot now. Jose Rivera who has been my advisor for the past few years, has continued to earn my trust and confidence, with knowledge, patience and the best of customer service. He makes me feel like my car is the most important job he has. Special.
Melvin Hunter
Jun 16, 2022
5
Awesome people happy with the Service
MIGUEL FRANCO
Jun 16, 2022
1
I bought a brand new Corolla at this place. I have to say I’d never buy a car here ever period, nor recommend this place. Maybe is the people who dealt with me. Only the sales man was ok; I should’ve walked out that day and taken my business else where. Same case with the service department. Customer service is non existent.
JP M
Jun 16, 2022
5
Excellent amazing customer service my peoples there make me feel like part of the family whenever I stop by I wanna shout out to Hector service manager Victor Service writer Jesus mechanic Carlos parts department and Moe parts manager thank you guys
Ivan Jurado
Jun 16, 2022
1
Went to the dealership today. The new car show room was basically only used cars some in prior collisions. One vehicle was actually a 2019 BMW SUV…in what is supposed to be a Toyota dealership. The outside lot was half empty and most of the cars were used non-Toyotas or certified pre-owned Toyotas. What a disgrace! My first warning sign was calling to make a service appointment and someone in India answered with an echo. This dealership has collapsed. So sad as it used to have great new cars and great service.
GQ Traveler
Jun 16, 2022
5
Excelente atención 👍🏻👍🏻👍🏻
Alfonso Machuca
Jun 16, 2022
5
Buying and financing process was very smooth and efficient! Gerardo and Mr. Lopez were very receptive to what we wanted and delivered. We did not have to spend countless hours in the dealership, it was a quick affair on all ends. I will be recommending their service here to others.
Sarah siddiqui
Jun 15, 2022
5
AutoNation Toyota Weston, was a great experience. I ordered my car a few months back, they gave me an estimated window of when they mat receive the vehicle. Alfredo kept me updated on the status of my vehicle. Overall great experience and will most likely purchase from them again.
Richard Johnson
Jun 15, 2022
5
Great service. Service was done within the hour. Very efficient!
Annette Christian-Wynter
Jun 15, 2022
5
Great Services and friendly. My car was done at good time. 👍
Montoya Duke Ronny
Jun 15, 2022
5
I had a great experience with Scott who was very knowledgeable about the car market and our options. Hector has a wealth of wisdom about the financial aspect and was able to provide us with the best option for our situation. The dealership is very clean, the personnel are very professional. This is my 2nd time buying at Toyota of Weston and would highly recommend it.
Andrene Woolery-Morrison
Jun 15, 2022
5
Best Experience Ever!!!
Mikhail Tomlinson
Jun 14, 2022
5
Good experiencie the best store.
Bruno Soares
Jun 14, 2022
5
Mr. George always willing to help people and accommodate your situation needs, helping with prices according to your budget great person , I always bring my car for maintenance @toyota Davie,Florida. I’m very happy with the service
Margarita Joa
Jun 13, 2022
5
I have been dealing with Toyota Weston since 2004. I find the dealership easy to work with, as a consumer.this is important to me. As a Service Rep Howard Herman is Amazing Thank you Toyota of Weston
David Smalley
Jun 13, 2022
5
I bought a Honda Civic from here and it was a very good experience. I worked with Julian and he was awesome. Really a genuine guy and not trying to sell the deal down your throat. I would recommend this dealership to my family and friends, and really anyone looking to acquire a vehicle. 10/10.
Alex Reyes
Jun 13, 2022
5
Went for service and Ceasar was the best! He took the time and checked that I still had 4 free oil changes and tire rotations on my vehicle after Hollywood Toyota said we had used them all. Ceasar placed a claim for the repairs needed through my extend warranty and it was accepted with no monies out of our pocket! We will gladly return and highly recommend Ceasar. Great customer service!!!!!
Nieves Grzybek
Jun 13, 2022
5
Auto Nation is a great place to be. They treat you with respect and they value your time. The service is excellent. I went there to service my vehicle and I was 100% satisfied. Their service are guarantee.
Paul Small
Jun 12, 2022
5
Fast and Good service.
Michael Cervera
Jun 12, 2022
5
After each visit to the Autonation Toyota service department I receive a survey. Fortunately, I always leave satisfied with the service I receive. My car is already 10 years old and I have always given it the service with the Toyota dealer. If I have continued to do this it is because of the kind, respectful, courteous and professional service that I have always received from Mr. Michael Juan. And also of the rest of the staff with whom I have had contact although I do not remember the names. Customer loyalty is achieved with the good service of a satisfied, happy and committed employee with the company.
Johanna M. Recio
Jun 12, 2022
4
The salesman failed to tell me the vehicle was in 2 car accidents. 2 days after purchase I was going through paperwork and read the car fax that was left in the car. I rated them a 4 because the used car manager made returning the car very easy and hassle free.
Candice McKenzie
Jun 11, 2022
5
This is such a friendly place. They have helped us twice on 2 different vehicle purchased elsewhere that had factory issues that other dealership couldn't fix. Great service!!!!
Becky Rehberg
Jun 11, 2022
5
Each time I go for Maintenance everyone is very nice and they are trustworthy and quick….my first Toyota and very happy with my purchase and dealership
Michelle Mastrogianni
Jun 11, 2022
5
Gracias el carro es muy bueno y el precio nos favorecio la amabilidad es de resaltar
carlos alberto hernandez fuentes
Jun 10, 2022
5
Went there for the maintenance service included in the purchase. The service was on time of the appointment. The waiting room was clean and bright. The waiting time was very good. The service was done in about an hour. Mr. Hernan provided accurate explanation of services needed and what was included in the purchase package. Great place! Highly recommended it for servicing your Toyota:-)
L Nelson
Jun 10, 2022
5
Great service. Waited less than expected for the car. Sales person was the key for buying the car.
Ignacio Luque
Jun 10, 2022
5
El vendedor miguel y el financista reza fueron agradables y nos ayudaron
Cathy Da Silva
Jun 10, 2022
5
Cristian Labrada was absolutely amazing to work with in finding me the car that I wanted. He responded rather quickly to any questions or concerns I had during the whole process. I am in love with my new car. Other dealerships I tried to work with were not honest with me and tried to do last minute tricks on me or tried to have me constantly come into a dealership for no reason. I highly, highly recommend autonation toyota of weston. I do not say any this lightly, but I respect honesty and Cristian Labrada continuously demonstrated that value.
Amanda Iglesias
Jun 10, 2022
5
Went there for the maintenance service included in the purchase. The service was on time of the appointment. The waiting room was clean and bright. The waiting time was very good. The service was done in about an hour. Mr. Hernan provided accurate explanation of services needed and what was included in the purchase package. Great place! Highly recommended it for servicing your Toyota:-)
Leticia Nelson
Jun 10, 2022
5
Great service. Waited less than expected for the car. Sales person was the key for buying the car.
Ignacio Luque
Jun 10, 2022
5
Exelente servicio y rapido, no te hacen perder el tiempo como otros dealers!!!
cinthia avelino
Jun 9, 2022
5
Magnifica atención del Assistant Service Luis Anzola . Trato muy amable del personal en general. No dudaría en retornar para futuro servicio.
antonio rodriguez
Jun 9, 2022
5
The attention in Auto Nation is # 1 , and Mike, always take care my vehicle service needs like his personal . Always perfect and on time . Thank you
ZULEIKA MENDOZA
Jun 9, 2022
1
What should have been a pleasant experience and the beginning of a lasting customer-dealer relationship turned into a bitter experience and a definitive resolution never to buy from this place again. The sales representative after we agree a price, he kept me waiting for a long time, when he took me to the representative of the financial company, he told me that everything was ready. I gave $10,000 as a down payment with the purpose to get more friendly rates. The next day I realized that these subjects had added to my contract, without my authorization, extended guarantees for an amount greater than ten thousand dollars that exceeded the $10,000 that I gave for the down payment. The quotes that could have been at $600, they went over $800. I tried to talk to supervisors or managers, the people who assisted me told me that the contract was signed and at that point, they could not make changes, regardless of my dissatisfaction and my disgust at the fact that extended guarantees were added to the contract that I did not ask for. And a few weeks ago, I took the car in for service, and they returned it with the steering wheel and door full of grease. The gas tank had a quarter of gas and they returned it with the reserve light on. Your $100 gift card doesn't cover all the inconvenience and displeasure I've been through for the associate representative's dishonest behavior. I will not be back in this place for the rest of my life.
Mauricio Mendez
Jun 9, 2022
1
Salesman Drew Evans thinks it’s okay to go on a Facebook Toyota Tundra group and talk down to people and say they are poor for not paying a markup. I have screenshots of this. This dealership is charging markups by $10,000 for vehicles I would not shop here on that fact alone. Let alone they have salesman calling people names. I own a 2022 Tundra already have owned it for several months. Just thought it was disrespectful and you may want to reconsider who you hire and who represents you because Drew Evans should not be.
Alex Jovanovic
Jun 9, 2022
5
Really good attention Daniel Nardinocchi excellent seller very well prepared friendly and polite, very professional 100% recommended
leonardo elis
Jun 8, 2022
3
Overpriced...Complacent service advisor. Parts department doesn't deliver special orders. You are requested to come in and get them.
Steven Einhorn
Jun 8, 2022
5
Hello, My name is Milays, I bought a car two weeks ago, I am so happy with my new toyota corolla cross, they really nice and helpful. I highly recommend this dealer, Mateo Holguin, sales manager and Eddie Grigorian Financial services Manager, thank you so much I really appreciate you guys, Great Place.
Pavel Bruzon
Jun 8, 2022
5
Great service, awesome team , Chery and Johnny were very helpful and fast in the process
Javier Gonzalez
Jun 8, 2022
5
Every time I have my 2020 Supra serviced at Auto Nation of Weston, I only deal with service advisor Victor LLano and technician Anthony because of their friendliness and professionalism.
Armando Abella
Jun 8, 2022
5
Bought a RAV4 XSE Hybrid during these trying times complicated by supply chain issues and high gas prices. Other dealers couldn’t even promise me delivery in a 4 month window. Toyota Weston and Scott Krohn totally delivered!!! Took half the time of other dealers I checked with in 3 states. Great service, fair price and complete transparency in the process. Would never buy a Toyota anywhere else after this great experience.
3 3
Jun 8, 2022
5
Great Service 👍 my sales associate Franklin help me out to make decision n give me all the info of my new Toyota 2022 special thanks to James n finance director hussain khan who get it done everything on time.
Muhammad Faizan
Jun 8, 2022
5
Fast, convenient, courteous and complete service and attention.
jahrmd
Jun 7, 2022
5
Being my first vehicle purchase I was a little nervous, but couldn’t have been happier with the process. Daniel was very thorough and knowledgeable throughout the entire time.
Soykster
Jun 7, 2022
5
Yesterday was my second regularly scheduled maintenance of my 2021 Toyota Camry at the Weston dealership, Alberto was the service rep. The experience was great! There was not much of a line, I pulled right into the covered area. Alberto was with me quickly and made a note of the 'extra' item I wanted his guys to check. He told me the wait was between an hour and an hour and a half, and sure enough I waited just over an hour! My paperwork showed the service people did check the item I told Alberto about along with all the standard 10,000 mile items. The car was clean when I got it back. Thanks, Alberto - great job !
Mike & Ellen
Jun 7, 2022
5
excellent service and attention
Leopoldo Parada
Jun 7, 2022
5
Very punctual, and friendly. My car was done on the estimated time.
Dania Colmenares
Jun 7, 2022
5
Very friendly staff and considerate of my time. The service of my vehicle was great
mepjr1977
Jun 6, 2022
5
Julio Gonzalez was our service advisor. I highly recommend Julio to anyone in need of anything service-related. Julio was prompt, knowledgeable, courteous, diligent, and professional. Thank you Julio. Zevon
Zevon Stubblefield
Jun 6, 2022
5
Great service. Wait times aren't too bad. My advisor, Alvaro, was super helpful with everything and made sure to update me and get me out as soon as possible.
Sara Martinez-Selan
Jun 6, 2022
5
Excellent service!
Rafael García
Jun 6, 2022
5
What a great experience in Toyota of Weston! Love my 4runner! Thanks to the whole team, Clementina in sales and Roberto in finance
Antonio Diaz
Jun 6, 2022
5
Amazing service every time. Have had a great experience from buying to coming in for maintenance.
Tiffany Browne Tavarez
Jun 6, 2022
5
Good service Howard in service is aweawesome
Sandra Ewing
Jun 6, 2022
5
My advisor Jose did an excellent job,knowing the vehicle history and also having knowledge of what he vehicle needed for that service and I was very satisfied with the service and will continue to go at the Toyota dealership for Service.
Zoran Ramjohn
Jun 5, 2022
5
On 6/4/22, we took our RAV4 to the service department and Julio Gonzalez was our service advisor. Julio is very prompt, courteous, knowledgeable, and professional. I recommend Julio to anyone who needs to bring their vehicle in for service.
TamieZevon Stubblefield
Jun 5, 2022
5
Felicitaciones a Hugo Jaime Enriquez y al Sr. Alain Diaz por su excelente labor, compromiso y responsabilidad en ventas de vehículos Toyota. La verdad quede muy contento con sus servicios. Totalmente recomendados.
Christian Arvelo
Jun 4, 2022
1
Great Service 👍 my sales associate Franklin help me out to make decision n give me all the info of my new Toyota 2022 special thanks to James n finance director hussain khan who get it done everything on time.
Mohammad Faizan
Jun 3, 2022
5
I had a great experience,
Astrid Palomares
Jun 3, 2022
5
Great customer service and efficiency. Thumbs👍🏾 up to Rashan Seeram and his team!!!
Ann Drea Dacres-Reiber
Jun 3, 2022
5
Great Service.. When They Say Something They Keep Their Words Professional..
michelle royfer
Jun 2, 2022
5
excellent attention from the moment you enter until you leave. Gregory is very kind!
Vanessa Rondon
Jun 2, 2022
4
Normally is fast and good quality service, last time was agents there talking and I was outside waiting to be assisted for more than 10 min.
Geronimo Gonzalez
Jun 2, 2022
5
Great service - thanks
Doyle Lee
Jun 2, 2022
5
Excelente servicio ,lo recomiendo
Mary E Deulofeu
Jun 2, 2022
5
Buenos días, estoy mu satisfecho por la atención del asesor Alberto Fuenmayor quien siempre me ha atendido con un alto nivel de profesionalismo. Siempre recibo su llamada en corto tiempo para retirar mi vehículo y me voy muy satisfecho con el servicio recibido!
SPEED RESTORATIONS, LLC
Jun 1, 2022
4
I was really impressed by the attention that I received. I would definitely recommend this dealer.
Ralph Mendez
Jun 1, 2022
5
Excellent service and attention provided by Alberto Fuenmayor. I definitely will come back for every services.
Michel García Gavilán
Jun 1, 2022
5
Even though I had to wait for 2 months, the buying process was clear and straightforward. Chery (the sales person that I dealt with) what honest and kept me up to date on the status of my car. I have bought my last 3 cars at Autonation Toyota Weston and I'm very happy with their level of service.
Emmanuel Herzog
Jun 1, 2022
5
Great customer service by Franklin special thanks to Hussain Khan and james
Discover Florida
Jun 1, 2022
5
Omar was an awesome salesman that assisted my hubby and I getting our 2022 Highlander and we love it !!!!! Go see Omar!!
Bee Ho
Jun 1, 2022
5
la atención. también el mantenimiento.
Fanny Bravo
Jun 1, 2022
5
Fui para mantenimiento de mi carro, me atendió Jorge..de verdad que su servicio fue excelente....
Paula Hernandez
May 31, 2022
5
I couldn't be happier with the service! I was hesitant to get my oil changed here as I thought it would be a long wait and they would try to sell me a ton of unnecessary products/services, but that wasn't the case! Michael responded immediately that they had the parts I needed, and that I could stop by any time. My oil change and tire rotation was done in less than an hour and a half, and they didn't try to sell me anything else. They were also able to service my Jeep although it (obviously) isn't a Toyota. Michael was super friendly, helpful, and communicative. I'll definitely be back.
Melissa Ostrander
May 31, 2022
5
Fast, Professional, Service...
Jose Arenas
May 31, 2022
5
Fast, Professional, Service....
Jose Pablo Arenas
May 31, 2022
5
Professional representative assisted me.
Vivian Corchado
May 30, 2022
5
Excellent customer service, Kudos to Michael Juan and his team of workers
Mary Marzouca Chandler
May 30, 2022
5
Buen servicio y atencion, en tiempo, y calidad, recomendado!
Claudia Simonian
May 30, 2022
3
It took 3 hours to make an oil change, but they apologized and gave me a Free oil change as a reward to have to wait for so long.
Raul Gonzalez
May 29, 2022
5
Excelente atención además de ser bio seguro y con profesionales preparados.
Luis Pimentel
May 29, 2022
5
El manager Oscar me dio un excelente servicio al igual que Aileen, Allen y Claude, Clementina quien me vendio mi toyota Rav4 merece 6 estrellas, me mantuvo informada siempre y me bendijo con su asistencia, gracias a ella pude comprar el vehiculo que queria y en tiempo record a pesar de todas las demoras que existen desde que este gobierno establecio limitaciones en la produccion de automobiles creando un alza y abuso en los precios de los mismos.
Lilian Dasilva Noda
May 29, 2022
5
My husband and I just had the most amazing experience…..WE BOTH HIGHLY RECOMMEND AUTO NATION TOYOTA!!!! everyone super nice and extra thank you to JUAN - CARLOS AND ALLEN ….we love our purchase and how easy everything was…..they listened to what we wanted and understood our profile and delivered!!!COME GET YOUR CAR !!!!
Claudia Scala
May 29, 2022
5
Excelente atención. Se preocupan porque estes bien atendido
Gonzalo Cardenas
May 28, 2022
5
The service was great from the moment we walked in. At a time when it is difficult to get a vehicle, Autonation Weston Toyota was very honest and very helpful. Much better than the other dealers I contacted. I highly recommend them to anyone who wants to buy a Toyota.
Eric Verheylewegen
May 28, 2022
2
Very nice that AutoNation sent me a coupon for Oil change at $32.50. The service man took my coupon, and said to me I can save a lot of money. But when I paid the bill. I find out he charged me over $66, the regular price for a oil change. Very sneaky and dishonest. Also I asked the serviceman to put back a plastic screw behind the wheel which fell off a couple of weeks ago. Instead, he told me to go to the parts department, buy the parts and do it myself. That makes me wonder why should I bring the car in for service while they tell me to fix it myself.
Danny Hui
May 28, 2022
5
We recently acquired a Tundra from this dealership and I was pleased how professional and helpful these guys are, the sales team and the financial Manager Eddie were on point. I strongly recommend this location for your next purchase.
Crypto XRPBullish305
May 28, 2022
5
My sales person Mateo and finance rep Roberto Rodriguez were extremely helpful.
Ulvi Mammadov
May 28, 2022
5
Fantastic professional knowledge friendly car dealership
Tracey A Sugden
May 28, 2022
5
Howard is the BEST customer service manager around, period!
marc steinberg
May 27, 2022
5
Cesar was very professional and answered my doubts about the app and problems I was having with my 4Runner. Kept me informed on the waiting time.
Yvette Carrasquillo
May 27, 2022
5
The Toyota dealership in Weston is a great place to service your car Jose Rivera is always honest and makes sure I have all the information I need to make an informed decision about my cars repairs. They are honest and do great work. Thanks auto nation Toyota
Caren Kutler
May 27, 2022
5
Excellent service, yesterday I was attended by Jose Riviera and everything went very well. Good work and attention to detail.
Lety Bonnin
May 27, 2022
5
We just love auto nation when you bring your vehicle into auto nation they treat you Very nice and they Get it done right away We use howard Herman Thank you steve taylor.
Steve Taylor
May 26, 2022
5
Nice maintenance service treatment, sales Manager help a lot when I need it.
Luisao Fuentes
May 26, 2022
5
Friendly and professional service.
James Daniels
May 26, 2022
5
Todos sus empleados son eficientes y amables. Nunca he tenido ningún problema allí. El servicio es maravilloso.
amaury rodriguez
May 25, 2022
3
Not bad, I pulled up and they took care of me within a reasonable time. The guy who helped me was cordial. Took my info and said they'd text me when my car was ready. Which they did. Overall was fine.
Marlene Matos
May 25, 2022
5
I've been servicing my car ( also purchased at this location) for years. The staff are always friendly and helpful. My last service with Jared was great. My battery failed on me and they sent someone to collect the vehicle from my house and brought it back in the pouring rain to save me the trouble.
Janissa Khal
May 25, 2022
5
So so helpful. They took care of every need my car had in the most efficient, adorable and professional manner. Thank you!
Dr. Mommy
May 25, 2022
5
Great customer service. Michael Juan in service is always taking great care of me and my Toyota. Always making sure I’m taken care of and that I’m on track with my service needs. I bought 2 cars from here and leased one. Wouldn’t go anywhere else for my car needs.
Carmen Rivera
May 25, 2022
5
La calidad de la atención al cliente , al llevar el carro a revisión
Carlos Navas
May 25, 2022
5
Always fast and clean. I always go here to get my car serviced.
John Myers
May 24, 2022
4
Bought the car I was interested in, they had the model and color I had seen online. Good customer service. I highly recommend.
Patriots No.1
May 23, 2022
5
Great service from the advisor Hernan! Professional and straight forward for when I took the truck to get it serviced for its 5k miles. Also informed on the next service!
Jeffrey Franco
May 23, 2022
5
Excellent customer service
Javier Cuberos
May 23, 2022
5
I bought my Toyota Sienna 2020 and from the first day the attention has been really good, the staff is friendly and always willing to help. Currently I do my maintenance services with the help of Daniel who is very sincere and attentive.
Amarù J Vasquez Ortega
May 23, 2022
5
Great service!!!
Tamir Ness
May 22, 2022
5
My Service Rep is Rashan from Toyota Weston. I exclusively go to Toyota Weston for him. He has a passion for cars. He takes care of mine, keeps me informed, and never pushes unnecessary services on me. He is kind and friendly, empathetic and diligent. My truck is in safe hands under his watch. He keeps the service techs in check too, if they start slacking off or forget to add wiper fluid. He's the man, Rashan.
Demitri Rodriguez
May 21, 2022
5
I honestly had a great experience with Aaron, Ernie and Roan. Mainly Aaron because he was my main sales person. He was very polite and kept it 100% real. There are car sales men who you know are just trying to get a sale and has that “salesman” voice/pitch but Aaron was very cool and understandable. At the ending of it all I got the car I wanted. They all made sure that I was taken care of. There’s not one person who will walk past you and not smile or not say hi or ask if you’ve been helped. The customer service is ridiculously amazing there!!! Definitely recommending!!
Celene Green
May 21, 2022
5
their service is outstanding...
Henry Tywang
May 18, 2022
5
when you bring your car into auto nation you best the best personel to take care of your car,all the service people treat you kindly and your vehicle comes out in great shape,we love auto nation,because we just bought a new 2022 toyota highlander,thank you auto nation.
Steve Taylor
May 17, 2022
5
Great experience! staff very helpful! Keep it up.
Chelseafc Anglin
May 14, 2022
1
worst service ever, if you get the ecuatorian guy get away quickly he's bad news
'aCesar Ricardo Arreaza Tinoco
May 13, 2022
5
I had an AMAZING experience at Autonation Toyota! Carl was extremely helpful and attentive and stayed by my side throughout the entire process!! I also greatly appreciated the excellent custom service from Mario, Claude in financing!! I will definitely be back for future vehicles for my family!
Chasity Fariselli
May 13, 2022
5
Ismael Ramirez is a great salesman. Dealership is very clean and finance was lengthy but they worked on getting us approved.
Jorge Villavicencio
May 8, 2022
5
Great service, appointment works really good and they are fast.
Aldemar Santiago
May 6, 2022
5
Appointment time was met, and everyone was friendly.
Margot Hummer
May 5, 2022
5
My service advisor, Luis was very courteous and he made me feel welcome to the service center. Thank you Luis!
Emmanuel Nwofor
May 5, 2022
1
The headline: I absolutely hated the entire experience of buying my car at Weston Toyota Autonation Stage 1 – We go into Autonation’s website, see a Toyota CHR we like at $26,000 or so. Get a call from Sebastian Mejia. The moment we express interest in it… “oops, we just ‘pre’sold it”. We get pushed into more expensive $30k CHRs. Stage 2 – No available CHRs in the color we want. We order one in red. Mejia says it will take 2 to 3 months to get here. We are OK with that. Mejia calls “wonderful news, we have a red CHR here in 5 days… only thing is it now has an optional red color for $495 more.” We negotiate a bit more, Mejia callas back “ok, I took care of it and you’ll actually pay $12 less for this one”. At that moment we get a call from some “manager”. Nope, the car is going to cost $495 more. Mejia’s word is worthless, he had not “fixed” it. Mejia calls back “I’m going to cancel your entire order, I don’t like your attitude and your telling my manager my word was worthless”. When I tell him we have an order for a car and actually deposited $1,000 on it, his answer is “oh, that’s not a legally-binding contract at all”. So now, everyone’s words are worthless. I explain to Mejia “right now, car dealers have the upper hand so, fine, I’m getting screwed, but remember, this, too shall pass and referrals and review are important”. We get the price down to wherever it was. Stage 3 – My daughter has her money in my account because we just sold an apartment she co-owned. We get a note from Scott Krohn – if I am paying with a debit card without her name on it, I have to sign a “gifting” letter because “this is considered a gift”. I explain the situation to Krohn. No matter, get a second note, “nope, it is considered a gift”. I write a 5-point letter explaining, among other things, that there is no actual law that says that, that the issue of gifting vs. non-gifting is not decided by a car dealership but by the IRS, and give him 3 examples of why the situation might not be a gift. His only answer “see you Saturday at 10:00 am” Stage 4 – Saturday comes around. We are paying cash, via a debit card. My daughter’s car has valid insurance, we have a license plate, all of it. We get passed on to “Reeza” the finance guy. He tells me, again, about the gifting letter. I explain to him that there is no law that says anything about gifting vs. non-gifting, etc. He just looks and says, “if you don’t sign this affidavit, I won’t sell you the car, period”. So, I signed, adding the note “signed under duress” to my signature. Essentially, the finance guy from Autonation forced me to sign an illegal affidavit in spite of him knowing that there is no law requiring the affidavit AND that the affidavit was false. In the past 3 years we’ve bought 2 cars: a Mercedes from Bill Ussery in Coral Gables and an Alfa Romeo from the Collection in Coral Gables and I’ve owned maybe 30 or 35 cars in my life (apart from the company cars in half a dozen countries). This has been the worst experience so far, the only reason I didn’t send them to hell is that the objective was buying the car my daughter wanted. Otherwise, I would have told everyone in that dealership to take a flying one.
Marcelo Salup
May 3, 2022
5
Excelente servicio!! Amables y profesionales 😃
Yolimar Sánchez
May 2, 2022
5
Very helpful, especially my advisor
Pepe Talavera
May 1, 2022
5
From the first call to make and appointment to leaving after service was completed was a true pleasure. Thank you again! BRAVO 👏🏻👏🏻
Diane Helliker
May 1, 2022
5
The Service department is top notch. Efficient, knowledgeable, professional, friendly! I can go on and on… the service agent assigned to me (Michael) was awesome. The VERY BEST!
Martha P Villalobos
Apr 29, 2022
1
Great service I really enjoyed that place
Jäÿ Jåÿ Mïčhēł
Apr 29, 2022
5
Servicio y atención muy buena
Carolina Romero
Apr 27, 2022
5
The sales person Gerardo was very honest and did everything needed so quick to make my purchase easy. I will definitely use him for any future purchase. Very happy with the overall dealing with AutoNation Toyota Weston.
John Jacob
Apr 23, 2022
5
Quick and efficient service
Elsie Adel Lau
Apr 22, 2022
5
Autonation Toyota Westin provides great service. They are upfront about what they will do and what it will cost. Nice waiting area. 5 star service!
Paul R Greenwald
Apr 21, 2022
5
a great experience so far i was happy with autonation toyota weston it was an easy experience i would go there again for service and to purchase
john
Apr 21, 2022
5
I want to recommend Jorge in the sales & service department who did a great job on 04/16/2022. I had an emergency visit. Jorge communicated very well on services I needed on my 2016 Toyota Camry. He was kind, courteous, and communicated effectively on what I needed to get done on my car. He was honest, respectful and made sure excellent services was done. In all my years of being with Autonation Toyota I’ve never felt justice being done to me as a loyal customer until Jorge showed me. He explained I needed new tires, alignment and will gladly follow up with me. I am pleased with the services that was rendered to my car. Thank you Jorge. I had no plans in the past to return to Autonation Toyota due to bad services in the past but Jorge showed that by example with his professionalism, kindness and respect and great knowledge of Toyota Camry. Thank you Jorge.
MAFRANCis
Apr 20, 2022
5
Excellent service always. Bought my Tacoma from them and have had the best service always, every oil change, it's quick and easy to schedule and get serviced. Thank you. Love my Toyota!
Barbara Yolles
Apr 12, 2022
5
Servicio y Atención excelente
Gerardo Jose Antunez Heras
Apr 11, 2022
5
Very happy with my Toyota RV4, they take good care of their client
Anna Nguyen
Apr 11, 2022
5
Excelente servicio. Muy recomendable
Valeria Calonje
Apr 8, 2022
5
Jerry Maxime is an amazing salesman, super helpful in every way and constantly communicated throughout the process. Johnny Rivera worked hard to get us the best financing and succeeded! This is a great dealership with a stellar personnel.
Maritza Garneff
Apr 7, 2022
1
The General Manger of this location must push their Service Advisors into selling additional services really hard, that or these men must get some kind of commission based on the amount of services they sell.. It's just really off-putting.
Mary Smith
Apr 4, 2022
5
They are amazing with costumer service! They found the perfect deal for me and my husband if you want to get new car go to Weston !
Mariangel Brunat Toro
Apr 4, 2022
5
Amazing customer service! Great knowledge in the industry and very helpful.
Andrea Scott
Apr 2, 2022
5
Gregory was helpful and considerate. He took his time and explained the service plan and agreement with me and answered all my questions. Best of all, the repairs/ service on my vehicle was done quickly. I was very impressed with the short wait time. I recommend Toyota of Weston without reservation.
Nancy Saint Pierre
Apr 1, 2022
5
Friendly staff and my first service to my 2021 Camry was done quickly and they washed my car!
Marianne Scully
Mar 31, 2022
5
Amazing customer service! Great knowledge in the industry and very helpful.
Andrea Scott
Mar 31, 2022
5
I visited for my regular service on March 26. I was promptly met by my service manager, Jose Rivera. As usual, Jose was professional and deeply knowledgeable about the service and made sound recommendations. Thank you Jose and the Autonation Team for an awesome experience. The facilities are clean and accommodating and the service was fast and on point. Jose is the main reason why I keep coming back to Autonation. Thank you!
Noel Barker
Mar 30, 2022
5
I was treated like family. Ismael Ramirez was very informative, and Eddie Grigorian worked until he got me the best finance rate that was within my budget. I would recommend my Family, Friends and Clients to them.
Marie Latortue-Benitez
Mar 25, 2022
1
Our initial very seemed to go quite well. We wanted a Highlander Hybrid, but after a nice discussion with our sales associate about needs and budget, we decided on a RAV4 Hybrid. Myriad protection plans were added on raising the cost by more than $10,000. Everyone was so nice and had their part down like a science. We went head on the RAV4 Hybrid. Today we got a call that it had arrived. Ironically our sales associate was out, in hospital for injuries sustained in an auto wreck. We took the RAV4 on a test drive with another sales associate. When we returned to the dealership, he stated that he noted we mentioned hybrid many times, but the vehicle was a gas engine. The Sales Manager, who was so nice when we made the deal, acted like we never said we wanted a hybrid and that what they presented nd priced was a gas engine, not a hybrid, I called BS, demanded a full return of my deposit and told him I would be taking my business elsewhere. An expensive purchase, like a car, mandates listening and full explanation. Neither happened. The Sales Manager sounded rudely sour when he said “we’ve had this car on hold as sold for two weeks.” My initial concern about patronizing a dealership that was one of many under the same corporate umbrella ended up true. No more AutoNation for us!
Bill P.
Mar 21, 2022
5
Super nice consultant! I had a problem with my car tire and instead of trying to get me to buy new tires he said let me see if we can fix it…they did and saved me a bunch of money 😀 A small thing but important to me.
Linda Gieseking-Panariello
Mar 10, 2022
5
Best team my friend Rene make Great Deals
Juan Carlos Contreras
Mar 9, 2022
5
Excellent personnel, very friendly and service oriented.
Alicia Castillo
Mar 5, 2022
5
Dealer very efficient and helpful with customers, I recommend to everyone who wants to buy a great car. Thanks to : Enrique Prado e Matheus Comunian
Rander Evangelista
Mar 4, 2022
5
Sales Associate Natalie Evans made our car buying experience easy and stress free. Personable, knowledgeable, and patient, Natalie guided us through our options to the perfect match for us. She explained everything in plain English. I have never had a car buying experience so easy. And, we are so happy with our experience and the results.
Bill P
Mar 4, 2022
5
As always the service is outstanding since the time you arrive. My car only has been serviced in this dealer for the past 3 years and have no complaints about the service and guidance provided.
Alexander Carrasquilla
Mar 4, 2022
5
I had a wonderful experience with one of the representative sale from the Toyota Mr.Juan Toro. Mr. Toro has been professional and dedicated at the moment of selling me my Toyota Corolla 2022. I am satisfied with his professionalism. Thank you Grace Brea
Grace Brea
Mar 2, 2022
5
Excelente atención, buen servicio, rapidez. Recomendado al 100%
Alina Esther Chavez Sierra
Mar 2, 2022
5
El proceso de venta fue muy bueno, principalmente por el vendedor, que fue excelente en el trato, nos aclaro dudas. La atención fue rápida.
Saul Ovidio Palomares Avelar
Mar 1, 2022
5
Great sales and service departments!!
Rob Farfan
Feb 28, 2022
2
I recently took in my 2013 Venza for repair under the MFGR Campaign #21TB01 recall (fault in the air bag system. I had originally taken it to them on 5/19/21 after receiving the 1st notice from the mfgr . . . I was told they would notify me when the parts were available; they never contacted me. When I got the 2nd notice on 2/14/22 I called them. I had to make a trip to the dealership, expecting it to be repaired. They checked out my vehicle and told me that my vehicle "was okay, no repair needed". I disagreed with that because my vehicle had all of the published symptoms. Initially they claimed that it could be something else; and my opinion was only my opinion (about the symptoms) After checking the vehicle again, they acknowledge that it indeed was DEFECTIVE and needed repair; however they had claimed that I needed to pay for an $89.00 computer diagnosis to ensure or confirm the problem . . . say WHAT? I finally initialed the checkout to be done; but wrote on the sheet that I would NOT PAY if it was a recall related issue. Well, after the diagnosis, they agreed that it was related to the recall. I requested a copy of the computer diagnosis printout . . . . they said that they hadn't done a printout once they saw that it was recall related . . . Grrr! Then they advised that they would have to order the parts and I would have to make another trip for the actual repair job. which was finally done on 2/16. I asked if they still did those courtesy car washes for people who came in for service; they advised that they didn't; however, since I had made three trips, they would do that. Well after I got home, I noticed that it really didn't appear that it had been run through a car wash (not a drop of water anywhere, not even when I got it at the dealership) and I could have done as much as was done "using a leaf blower". I sent them two photos to make the point . . . they were adamant that it had been run through the car wash; I told them that I wouldn't make anymore of an issue about it, not worth my time. Daniel the "Assistant Service Manager" was a nice guy; he was obviously following the company's apparent "policies". But I think that it was B.S. to attempt to charge me for an $89.00 computer diagnosis under the circumstances.
David Stone
Feb 26, 2022
5
Excelente atención y disposición para ayudar al cliente!! Recomiendo 100% Especial mención para Antonio Gomila y Héctor Seminario! Gracias
Grey Hernandez
Feb 25, 2022
5
I?m happy thanks, the service was unique, the staff did a very good job.
Luis Rangel
Feb 25, 2022
5
Luis the salemen was great customer service was great though the whole experience ty liz
Beth Vazquez
Feb 23, 2022
5
Manuel Prado was ready to answer all my questions to my entire satisfaction. I have a new brand toyota and a lot of appreciation for all his help.
Alexis Cid
Feb 23, 2022
5
They delivered as promised. The sales agent word was her bond and I never felt that I was just been given a sales pitch.
Annette Winter
Feb 21, 2022
5
Excellent service, attention to detail and genuine Toyota parts. Jose Rivera is the best!
Rusty Hari Heck
Feb 17, 2022
5
I purchased my car after leasing it for 3 years, and I'm aware that I can service it anywhere. But why would I, when I know the quality in service and parts I'll get at Autonation Weston? The staff is courteous, knowledgable, and prompt every time I service my car there. I'll choose quality every time. Thank you Jorge and the entire team!
Lorena Somma
Feb 17, 2022
5
El talento humano es genial, muy grato contar con personas dispuestas ayudarte para lo que tú necesitas los recomiendo
Alexander Cruz
Feb 17, 2022
5
I have not enough words to say thank you! They really treat you like family. My situation was difficult and they all helped me! Aceneth Gomez, Gustavo Gonzalez, Oscar! 💯 %recommended it
Lucia NA
Feb 14, 2022
5
My 20006 4Runner runs like a champ I have always had excellent customer service my customer contact has always been with Victor Lano and he has always looked out for my best interest love working with him kudos to Victor 👍👍
George Sanford
Feb 14, 2022
5
the service and the people are excellent
Liliana Beltran
Feb 11, 2022
5
Excelente atención! Gracias José 😊
Ely Canelón-Montaigne
Feb 11, 2022
5
Me encantó la experiencia en Toyota Weston, Matheus cumplió nuestras expectativas a cabalidad, es una excelente persona, te hace sentir que estás con un amigo de toda la vida, hizo lo imposible porque me llevara mi camioneta, y me la llevé. Inmensamente feliz de pertenecer a la familia Toyota
Yuli Paulin
Feb 9, 2022
5
I love my Corolla and most importantly i felt comfortable when purchasing it. Jerry maxime over at the dealership was a great salesman and didn’t pressure me in the process. I also have to honestly say Autonation Toyota Weston had the best prices in town after looking at many other car lots. The car drives amazing and I couldn’t be happier with my deal. I 10/10 would recommend!
Chad Cowan
Feb 9, 2022
5
This was the best car buying experience! The sales rep Gerardo Leiser was very informative throughout the entire process!
Ahmad Kaafarani
Feb 8, 2022
5
The customer service for car care is excellent. Services are recommended not sold. My service rep, Michael Juan is very excellent at making you feel at home And given new update on your car.
Daniel Vargas
Feb 6, 2022
5
The experience we had buying a car here felt smooth and hassle free. We first went to Toyota of Hollywood and it was extremely disappointing. We sought to look into ordering a rav 4 to our liking, but they continued to only show us rav 4s they already had available at the dealership and those coming into the dealership. And of course all of those had expensive price tags. At Autonation Toyota Weston, our sales consultant, Aceneth (also goes by sweety), listened to us and immediately provided us with the estimated cost to order the vehicle. We were able to place our order that day. Aceneth is very kind, accommodating, and allows you the time you need to make a decision. About three weeks after placing our order, our car arrived. If you are looking to buy a Toyota in south Florida, I recommend that you go to Autonation Toyota Weston.
MaryEllen Hernandez
Feb 5, 2022
5
The customer service for car care is excellent. Services are recommended not sold. My service rep, Al Corrales is very good at making you feel at home when presenting you with options.
Ancil F. Tyrell
Jan 31, 2022
5
Excellent! allways do my service here
Oscar Andrés Lugo Seijas
Jan 27, 2022
5
Excellent car buying experience! Process was fast and easy from describing a vehicle I wanted, test driving a vehicle, and completing the financing options. This is our second car from AutoNation and we will definitely continue to use them!
Katy Bovio Pelletier
Jan 26, 2022
5
Very friendly they do not try to over sell their services when you are asked. The service department keeps to a tight time line when your vehicle is in repairs or just general servicing.
Bruce Okun
Jan 21, 2022
5
👍🏻Excelente atención Del vendedor Miguel Galvez . Recomiendo el lugar . Les importa mucho el cliente. Muy amables todo su equipo de trabajo . Y regresaría de nuevo
Andrea G
Jan 11, 2022
5
Miguel Gálvez sales consultant was an amazing sales person, I highly recommend him, he was on top of everything ans gave me great advice and Recomendation on my purchase. Thank you Miguel Gálvez for excellent service⭐️⭐️⭐️⭐️⭐️
Mercedes Perdomo
Dec 4, 2021
5
Brought vehicle back the next day for minor service repairs. When the staff returned my vehicle after being serviced, there was damaged to the right rear quarter panel. The staff denied any responsibility. I was advised by a manager that I would be contacted on 11/15/2021 and video would be provided. No one contacted me regarding the matter. I will be contacting their corporate office. I had the vehicle for less than 24 hours. I am a retired Police Officrer and I'm very disappointed by the way this incident was not resolved.
Antonio Garner
Nov 17, 2021
5
I freaking love AutoNation it’s the best place to get your car, especially from Eddie; he is truly the best and always come thru. Can’t wait to bring more family to come purchase
Marie B Cruz
Oct 9, 2021
5
Victor the Service Writer
Rick Markis
Sep 28, 2021
1
I pay for the 15,000 mile service in advance. They didn’t Service everything that was paid for. I’ve called the dealer and the factory and they will not do anything about it.
Mike DeLuca
Sep 25, 2021
1
Won't be returning! Since buying the car from this dealership, have been disappointed - at almost every turn.
John Harding
Sep 20, 2021
5
So this is the 3rd vehicle I’ve purchased from Autonation in the last 10 years and the 2nd car I purchased this year. I guess you can say I’m a satisfied customer. We keep our cars for a long time because I’m cheap and I’m not a fan of the car buying experience, however Autonation and Chery Thompson. made the experience easy and stress free. I felt I got a fair deal. I TRUST Autonation and the quality of their vehicles. When it’s time to replace my Tacoma I’ll will definitely go back to Autonation and Chery. You guys ROCK!!
Hector Gomez
Sep 16, 2021
5
we love taking our 2019 Toyota RAV4 to Toyota Weston
Laki Prousalis
Sep 13, 2021
5
Great service!!! Rashan did an amazing job!
Marianella Rothschild
Sep 8, 2021
1
Mediocre service! Very slow check-in, even with an appointment. Charged a premium price for a simple oil change. They should consider a complementary wash, considering how long they kept the car. Fortunately, there are other Toyota dealerships in the Miami area.
Charles Barker
Sep 6, 2021
5
La atención de la vendedora Chery fue excelente y de todo el equipo en general de AutoNation Toyota Weston me atendieron muy bien. Quedé muy satisfecha!!!! Y los recomiendo 100%.
Benilde Da Costa
Sep 6, 2021
5
The entire team made the trade-in and buying process super easy and fast. They worked to make sure I was happy with my payment terms and that I was able to walk out with a smile on my face. No haggling, no pressure.
Michelle Hammons Manecki
Sep 4, 2021
1
Went in for an oil change and tire rotation and when they returned my car they had switched one of my hub caps for a worn out generic one and the glove compartment was on the floor. They also left oil stains all over my car.
Gaby Tortoledo
Sep 4, 2021
5
Great friendly service. Work was completed as promised. My advisor was very professional, personable, and a real person. A 10 service!
Rafael Mendoza
Aug 30, 2021
5
Excelente atención ,amabilidad de todo el personal , buen servicio con los clientes 👍😁👍
Revelo Velasco Pelayo
Aug 27, 2021
5
I always know I am going to get quality care. Also, they keep track of maintenance schedules. I never have to produce a receipt if a battery goes bad before the end of the warranty. And if I decide to wait, the surroundings are kept clean and inviting.
Charlene Draeger
Aug 26, 2021
1
I had a 9:15 apt. I arrived about 9:05 didn’t see advisor until 9:40. He was so slow and deliberate about looking at entire history of my car. I think he was trying to find extra work to add to the bill. Asked why I hadn’t had transmission flush done sooner. Told him I get the required work done as per my warranty. He kept going over same information and re reading the maintenance history of my car. I asked to have brakes checked . He told me I would get a call with update on what was needed. I waited over 2 hours without a call. When I called the service dept for update was told car was ready . No one could explain why I never got a call . Not only did I not get a call when I reached the service dept. I could barely understand the person on the phone due to a very heavy accent
Peggy Myslinski
Aug 16, 2021
1
I do not recommend automation Toyota Westin. While the staff are good. and the service department is great, they will Nicole and dime you. I leased and everything was good until that lease ended and I renewed. I was charged for extra miles and wear and tear. I have never heard of this being done when releasing a car with the same dealership. my family has been leasing for years, not with westin Toyota but other dealerships. I did get my father in law and aunt to lease with Westin Toyota, however they along with me will be leasing elsewhere when our 3 leases are up. Hope the $500 was worth losing 3 customers and the good will that leaves with us.
Jim Kline
Aug 6, 2021
1
They had my car for around a month for a recall in which the part was on backorder. I went to pick it up when it was complete. The battery was dead and needed to be jumped. I had to replace the battery because they left it sitting there with no maintenance to keep it going and no response when I asked them about it. This is unprofessional to give a car back to someone in none working order when it was given to them with nothing wrong. Now it cost me money that I do not have to replace it. Absolutely upset about this.
Sean Parker
Aug 3, 2021
5
I have purchased and serviced two vehicles here at AutoNation and I am very happy with all my experiences. They are courteous and helpful whether it be for a purchase or parts and service.
Terrin J Brysman
Aug 2, 2021
1
I had a very UNPLEASANT experience when about 3 weeks ago went to this Dealer on a Sunday to lease a Toyota CRH of a pearl white color. I was asked to leave a deposit and come back to do the paperwork. A sign was left inside the car saying that it was sold, so I felt confident that there were not going to be any problems. The salesman Giovanny Castano was incredibly helpful through out the transaction. I put the insurance with the VIN number of the car and received a receipt saying that the car was reserved to me, When I went back to pick up my car, the dealer had SOLD IT. I went into shock. I could not believe what I was hearing!!!!!... I needed to return my rental car that morning and I was absolutely devastated by their behavior. Giovanny, who had all the paperwork ready for me to sign, was also very upset. It seems that the car was sold the night before I arrived. Only when the manager MARIO RUIZ found out about the facts, arrived at a solution and I had a car by the following weekend. I want to make clear that this was NOT a misunderstanding. The car had a sign that it was SOLD. Although the Manager found a solution and I had a car of same color (which apparently is not easy to find) I was left with a bitter sweet memory about this experience. Very unfortunate.
Liliana Gutierrez
Aug 1, 2021
5
Amazing team! Peter, Hugo, you two are great! I am satisfied with the customer service, communication and going over and beyond. I WILL recommend this company to my friends and family!
Dani Thomas
Jul 26, 2021
5
excellent service, highly recommend
Rafael Enrique Jiménez
Jul 25, 2021
5
Yes! Friendly, efficient service.
Stella Paganello
Jul 23, 2021
1
Went in for oil change and to check brakes. Was told I need an alignment and they would check the brakes. I told them to go ahead and do the alignment. When they text me about the brakes they also mentioned some filters that needed to be replaced (nothing about alignment because we had already discussed that). Told them not to replace the filters just do the brakes. At the end (after almost three hours) I was told they did not do the alignment because I declined the service. I never declined. I actually told them to do it. Will go back to my original place at Lipton Toyota.
Jill Ian
Jul 15, 2021
5
Excellent Service! Knowledgeable personnel. Will take an appointment.
Albert Wishneff
Jul 13, 2021
5
I just had my first service on my Highlander. Cesar was my service advisor and made sure the process was flawless. I will be back for my next service and know exactly what to expect.
Max Brooks
Jul 11, 2021
1
****BUYER BEWARE**** If I could give them no stars I would. Be very cautious buying a used vehicle from this place, they claim to inspect and certified…. I purchased a used Jeep Wrangler from them 3 weeks ago that they claim was inspected and certified. Within two day of owning it I had to replace the CV joint on the drive shaft that was bad and there was clear damage visible when I inspected it. Now since all of this rain the past 2 weeks I have discovered a water leaks or I should say water falls on both door that flooded the interior. I had to pull the drain plugs and the carpets out to let dry due to the wet dog smell from being soaked. When brought to their attention I was basically told to go kick rocks it was sold as is and it your problem…. Not to mention while doing my own routine maintenance because the engine had a miss, discovered two cracked sparks plugs and all 6 looked like they hadn’t been changed ever. These are all things true ASE Certified Mechanic should have been able to identify when doing a proper vehicle inspection and certification….. Morale of the story unless you want to get screwed out of your money go elsewhere…… DON’T WASTE YOUR TIME. see picture if I could upload the video of the water leak I would have….
Kevin Losey
Jul 5, 2021
5
They are good , reliable and honest
Adriana Ramos
Jul 5, 2021
5
They provide very good service. will definitely recommend.
Sonia Logan
Jul 3, 2021
5
I took my car in for service. Even though I didn't choose a sevice person Jose came to me and was very professional, courteous, and kind. I was a bit nervous because of my previous experiences but I was very pleased with Jose and he will be my service person from now on.
Natasha Miller
Jul 1, 2021
5
I went in for a tire issue. While there, I had the good fortune to work with Jose, who was a top-notch employee in every way conceivable . . . very knowledgeable in his field, very personable, and had the rare ability to speak about car issues in a way that the common lay-person could understand. He was an absolute pleasure to work with. Straight A's on Jose's report card.
Raymond
Jul 1, 2021
5
Good people but not car wash 🧼
Nate Nate
Jun 30, 2021
5
Exceeded expectations
LisaDav
Jun 28, 2021
5
Excellent customer service.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Ramon Benavides
Jun 27, 2021
5
Thank you to Sam for getting me into my Hybrid Highlander today! He’s the most trustworthy salesman I’ve ever met. The numbers didn’t change and I shouldn’t have wasted my time anywhere else. He encouraged me to do my due diligence and I came back because the others didn’t listen to what I needed / wanted. Thank you again for your help!
Karen Marie
Jun 26, 2021
5
Jose was great he did a great job, Jose was great he did a great job
Ileana Soto
Jun 24, 2021
5
AutoNation Toyota Weston is safe, efficient, professional and friendly, and they always do excellent work in the time frame promised. Jose Rivera is hands-down the best Service Manager I've ever had the good fortune to deal with. He's always friendly and warm, and his advice is always honest and reasonable. I know I'm in good hands. Five stars! ⭐️⭐️⭐️⭐️⭐️
Beth Heitner Lees
Jun 23, 2021
5
Everything was great. Service excellent and fast! Thank you Kurt!
Beth Chasin
Jun 23, 2021
5
jorge is five star he cares he calls
Ben Kaufman
Jun 22, 2021
5
Israel was my service advisor, he was so friendly and got me out quickly. Also he informed me very well on what my car needed and the perks I have as well.
Marialuna
Jun 22, 2021
5
Al my service rep is great and the whole dealership is outstanding thanks.
Waleed Hamid
Jun 22, 2021
5
The service advisor was very helpful, accommodating and knowledgeable with my questions. The service was on time
Richard Chin Quee
Jun 22, 2021
5
I didn’t have an appointment, I arrived, and they took my car to the service in few minutes. Approximately an hour later, I got a call to let me know that I could pick my car up. For me, it was speedy.
DailyCa
Jun 21, 2021
1
After waiting for almost 3 hours with an appointment, I'm yet to get the service done.
Dayna Campbell
Jun 21, 2021
5
Victor Llanos was professional, friendly, knowledgeable and helpful. He knew I would be waiting on my car and got the car serviced quickly.
D Altman
Jun 21, 2021
5
I was taken care by Israel Raud he was very nice but I came home I had a collector?s item small bat in the side of my passagers seat it was taken I?m highly upset about that
Liliana Torres
Jun 18, 2021
1
After 2 hours of waiting for a oil change found my vehicle in the parking lot . Service advisor forgot to inform me it was ready for pickup.
Alan Masa
Jun 18, 2021
1
My experience was good I went for an airbag recall. It was quick and Jose took care of me.
Tekesa Hing
Jun 16, 2021
5
Service Dept was excellent !!
Nina Felix
Jun 16, 2021
1
DO NOT GO OVER THERE, We went to lease a toyota corolla of 24.000$ 36mo/ 15.000 miles, and our surprise was that the manager was trying to scam us with a LEASE OF 600$/mo,10k miles of a TOYOTA COROLLA?!!!. We have a excelent credit and they gave us that offer?? We went to MERCEDES BENZ, AUDI, BMW, VOLVO and TESLA and all those cars previously mentioned the monthly lease payments were CHEAPER than the COROLLA! A audi A4 45 TSFI fully loaded of 52.000$ in a LEASE of 15k miles/36mo was 100$ cheaper than a TOYOTA COROLLA, the sales man was super nice at us and he understood the situation but the manager tried to sell uf that car, and that toyota is not comparable to the Audi or the brands previously mentioned, I will NEVER gonna go again in my life to that dealership. After the went over there we went straight to Audi and bought it, they are crazy is they think that someone is that stupid to lease a COROLLA for 600mo/10k miles NO VAYAN PARA ALLÁ!! Fuimos a hacer un lease de un toyota corolla pero anteriormente habíamos ido a marcas mas premium como AUDI, MERCEDES BENZ, BMW, Volvo, TESLA y pensabamos que nos iba a salir un lease de un carro que cuesta la mitad de uno de las marcas anteriormente mencionadas por la mitad obviamente, nuestra sorpresa fue que nos intentaron hacer un LEASE the un COROLLA ni siquiera el mas equipado, POR 600$/mensuales y con 10k millas ademas de dar 3500 de down!!!!! y con credito excelente, porque tenemos 789 de credito!!!!! Muchísimo mas caro que las demás marcas premium, el manager nos quiso estafar, el vendedor el cual tengo que felicitar ya que se porto muy profesional pero el manager si nos quiso vender ese carro a muy sobreprecio y literalmente no tenia nada que argumentar porque un Audi A4 45 TSFI el mas equipado que tenía un precio de 52.000$ salía muchísimo mas económico que el COROLLA por mucho por 100$ menos al mes y era 15 mil millas y 36 meses con 2500 de down, definitivamente nunca mas voy a ir a este dealer en mi vida, una horrible experiencia gracias al manager que quería hacer muchísimo mas dinero en un carro que no vale NI es la cuarta parte de un AUDI, BMW, MERCEDES BENZ, TESLA
Luis Anzola
Jun 16, 2021
5
I was having trouble with one of my tires leaking air. After taking it to the Local auto repair several times, they could not find the problem. Since I was right in the neighborhood, I decided to go over to AutoNation Toyota Weston. Although I didn?t have an appointment, they referred me to a service manager immediately. I told Kurt what the problem was and waited in his office while he checked out my car. When he came into the office he said there?s good news and bad news, bad news being my tires were very low on tread but the good news was they were having a sale of buy three tires get one free. Kurt was extremely sensitive to my needs And made sure that the tires were in stock before he took my car. He kept me updated on the status of the replacements and had me on my way within a couple of hours. He was extremely wonderful to deal with and I will continue to use him as my service manager.
Paula Savage
Jun 16, 2021
5
It's always a pleasure to schedule service through the Asst. Service Mgr., Howard Herman. He's very pleasant, professional, knowledgeable, thorough and follows through on his promise to get the job done in the alloted time discussed. He deserves to be acknowledged and rewarded for his excellence, consistent service.
Joselyn Roane
Jun 16, 2021
1
I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.
Ceci Introini
Jun 15, 2021
5
Kurt is the best, very friendly and professional staff
Krisnaa M.
Jun 15, 2021
1
Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:
Angel Villalobos
Jun 14, 2021
1
Price are higher than other dealers u
Ali Jaffer
Jun 14, 2021
5
Excellent service from my service advisor Gregory Correia.
Regina Avalos
Jun 14, 2021
1
New Vehicle and Brake rotor was damage. They repaired the Car and now making same noises. Do we need to take the vehicle to another dealer? Is the Service Department really doing a good job? We will try one more time. Not happy!!!
Luis Alfredo Franceschi
Jun 13, 2021
5
Muy buena atención de parte de todos los que sirvieron en sus diferentes empleos mientras hacían el revisado del carro; la atención fue excelente y tomaron el tiempo necesario para la revisión con mucha responsabilidad. Estoy muy satisfecho. Muchas gracias y felicitaciones a los empleados que desde el principio hasta el fin me atendieron. Atentamente. Delio Zuluaga M.
Delio Zuluaga
Jun 13, 2021
5
I arrived early for my appointment and they quickly swapped me to an available advisor. The process was seamless and the truck was delivered on time.
Lee Smith
Jun 13, 2021
5
Kurt was very nice and answered all my questions. Will come here again.
Gabriel Mir
Jun 11, 2021
5
Tamara was great and helped me with a potential problem, nice to have a woman who understands!
Gerri Bondi Juda
Jun 9, 2021
5
excellent service, very friendly and helpful. Facilities very good
Michelle
Jun 9, 2021
5
I was very satisfied for the service of repairing the flat tire
Jose Lizardo
Jun 9, 2021
5
Good service. People were very nice.
Beverly Klein Hixon
Jun 8, 2021
5
Very smooth operation. No hassle and no pressure. I love the service that they offer.
Ancil Tyrell
Jun 7, 2021
5
Thank you for the fantastic experience with our new C-HR !! Rufus was fantastic and very communicative during the entire process. He immediately answered all of our inquiries, and we had many. Thank you to Rufus and the Autonation Toyota Weston team for helping us get a great deal on our new vehicle. -JC
Jc Lorenzo
Jun 6, 2021
5
Recomiendo este concencionario 5 estrellas en servicio al cliente y trato amable . Nuestro y vendedor Roberto muy servicial nos atendió con mucha paciencia en ningún momento nos sentimos presionados en comprar . También quisiera mencionar de nuestro financista nos ayudo mucho. Por mi parte regresaría en el futuro.
Dayami Gonzalez
Jun 6, 2021
4
Staff was excellent but I have a Trail Edition Tacoma and the boxes leak! No repair because its to new !
TRAILED
Jun 6, 2021
5
Excellent service and excellent attention. All staf is excellent.
Zulay Angarita De Araujo
Jun 5, 2021
5
The dealer was busy, but the service folks were cool, calm and collected. I was told that my car should be completed fairly quickly and it was.
Elena Burnett
Jun 5, 2021
5
I was very pleased to visit Auto Nation. It was a great experience from buying my car to my first service. I was impressed by the profesionalisme and the effort of the employees to carry out their duty in an effective and timely manner.
Alix Lolagne
Jun 5, 2021
5
nice place and people. however guest wifi is a real mess. it doesn't work. I tried to do some workpapers there and I couldn't
Ivan Burgos
Jun 2, 2021
1
To buy a very bad experience they told me that the car was not crashed and after making the purchase we realized that the car was crashed, when doing the service they do not know what kind of guarantee or service coverage the customer has and I go out and do not they filled the corresponding fluids I had to return
Gustavo Madueno Fernandez
Jun 2, 2021
5
Great dealer for buying a Toyota and for service!!
Eduardo Dyl
Jun 1, 2021
5
Mr. Cesar Diaz, Service Advisor was very professional and courteous. My car service was done timely.
P. Cho
Jun 1, 2021
5
Very nice place, my car was serviced quickly and right that?s not the norm in other places
Jorge Ruiz
Jun 1, 2021
5
Very fast especially for a Saturday on A holiday weekend.
Edward Ornstein
May 31, 2021
5
The experience on my first visit was very smooth and the people at the dealer Very professional
Gustavo Rodriguez
May 29, 2021
5
Courteous professional service
Mohini Dayal
May 28, 2021
5
I went to have my car serviced without an appointment. The entire process took about 1.5 hours which is excellent and speedy considering I didn’t have an appointment. The service consultant was very professional. I highly recommend them. Thank you!
Rosalinda Fernandez
May 27, 2021
5
Always excellent service. Jose Rivera was my customer service person. He was professional and very personable.
Ana Alonso Saviano
May 27, 2021
3
Something has to be done to improve the time it takes to get an oil change. I had a 1015 appointment, and didn't get my vehicle till 1200. I saw my vehicle being driven out of the work area at approximately 1140.. I finely went and stood by the service agent's booth, he was with another customer, I waited 20 minutes to get the paperwork for my auto...Something needs to be done to lessen the time for the oil change, and the time to get the vehicle to the customer...
Robert A. Izzo
May 27, 2021
1
It's took almost 3 hours. They promised that they will fill all fluids But my car after service there was empty viper fluid tank,and radiator coolant was very low. This service was so disappointed!!!
Abey Joseph
May 25, 2021
5
I think The Dealership has professional Customer service that treated people with respect .
Yves Bernard Fequiere
May 25, 2021
5
Excelente servicio, excelente trato, excelente ambiente
Pietro Botte
May 25, 2021
5
My maintenance representative Rasham Seeram was excellent!
Gustavo Gonzalez
May 24, 2021
5
Our service rep is Howard Herman. He has always done the best he could for us and has made honest recommendations. Very much appreciated.
CraigSO
May 21, 2021
5
Great experience with Rashan! Totally satisfied thank you!
Jason Williams
May 21, 2021
5
Quick, friendly and courteous service. Previous battery was totally covered by warranty and no charge was incurred.
Theresa Duffield
May 20, 2021
5
Alvaro, my advisor, did a great job managing my expectations by explaining the service to be performed, cost and when the vehicle would be ready.
J. Curtis
May 18, 2021
5
Great! In a very timely manner. The associates were very helpful.
Christian Gonzalez
May 15, 2021
5
Daniel was my service man and he is excellent. He has always answered my questions so I understand what I needed to have done with my car. Before he came I had Frank Picotti for a few yrs and another good service man that went to another dealer closest to where he lived. AutoNation Weston is where I will always go when I need something fine with my 2015 RAV4.
Janice Squarini
May 13, 2021
5
It?s always a pleasure to work With Michael Juan! The best customer service I?ve experience with a Toyota employee.
Gaelle Garozzo Valencia
May 13, 2021
5
Excellent service!!! Always on time 😎
Jorge Lopez
May 11, 2021
4
I had an excellent experience this visit thanks to Jimad. He was thoughtful, kind, took the time to explain the repairs and made me feel like I was the only customer there. It was on a Saturday visit so we know I was not the only one there. When I returned today he again took the time to take care of my vehicle's issue. What a wonderful asset he is to this location! Thank you so much!
Antonio And Louisa Molina
May 11, 2021
5
Everything was amazing! I love my new F150! Scott was awesome!
Leslie Lorraine Dengler
May 10, 2021
5
Excellent service. Fast, prompt, and courteous. I would definitely buy another vehicle from these guys in the future if my wallet allows it.
Juan De La Torre
May 10, 2021
5
Brought our Corolla in for an oil change and serpentine drive belt replacement on short notice, they were very nice and efficient. I had drove in from Northwest Indiana with the car so my wife who is working in the Florida area as a Traveling Respiratory Therapist had a safe reliable vehicle.
Provojoe
May 10, 2021
5
Jorge Moreira was extremely attentive and professional.
Cmartell
May 10, 2021
5
Very good experience buying a certified used vehicle. Very good experience having the vehicle serviced. They do need to install a coffee vending machine in the customer lounge for early birds.
Robert Stein
May 10, 2021
1
they are not willing to cover warranties and they are only looking for way how to nickel a dime you. Instead of focusing in good service.
Pablo Dominguez
May 10, 2021
5
Gregory Correia was professional and delivered serviced vehicle sooner than expected.
Eduardo Duarte
May 10, 2021
5
Would go again and service completed in a timely manner
Annmarie Font
May 10, 2021
5
The attention and considerations from maintenance executive Alvaro were superior, he was always calling me about the conditions of the repair. My only request would be that the dealer could enable the coffee area again to make the waiting more amenable.
Jorge Betancourt
May 9, 2021
5
Purchased my car there and always go back for service. Wonderful dealership
Christine Lottier
May 9, 2021
5
Realmente todo, son maravillosos, la atención al usuario, la disponibilidad, las instalaciones etcetcetc
Ana Isabel Lozano
May 8, 2021
5
The service technician was helpful and kept me informed of updates concerning my car's service
Nancy L Beim
May 8, 2021
5
Salesperson Chery, was very helpful in finding me the right car. Fabio, the finance Manager made my purchasing experience go smoothly.
Eric Rahn
May 8, 2021
5
Rashan Seeram was wonderful as usual and the service was as equally awesome! Thank you!
Karyl Zitis
May 7, 2021
1
They left dirty marks inside the car after the service. They were informed twice about it but completely ignored the issue.
Sam K. FL
May 6, 2021
5
On time, the job doing very good with a acceptable period time.
Roonie Cortez Diaz
May 5, 2021
1
Have a 2012 Toyota RAV4 that was bought new at this location. In 2018 one of the plastic door handles just cracked and broke off while opening the door, cutting my wife’s hand. Brought it in and the service department covered the cost of the repair. About a month ago the rear passenger side door handle, same thing. No injury but handle just broke off while opening the door. Brought it in, they wouldn’t cover it. $200 repair. Now 3 weeks later the front passenger side door handle......broken. Every time just opening the door as anyone normally would. Called the service department this morning about a repair and told them I don’t think I should have to pay for this. It’s a door handle on an 8 year old vehicle. It has 50K miles on it, that should give you an idea of how little overall wear this vehicle has on it. I stated the first one was covered by the dealership. Was not under warranty at the time, dealership just did the right thing and covered it. They documented it as damage caused during a previous service visit so they covered it. Asked to speak to a supervisor or manager and was told there was nothing that could be done about this which is pretty laughable. A dealership as big as this simply can’t do anything for a customer about a $200 repair that is clearly a defect. It has happened 3 times now to 3 different handles. Find it ridiculous that I was asked to pay for the last one. Even crazier I’m being required to pay for this one. At this point I’m sure the 4th handle is going to break eventually and I’ll get to do this again.
David Moye
May 4, 2021
5
My door handle broke on a Thursday. I called my service manager at Auto Nation Toyota in Weston. Howard Herman has been taking care of me for over a decade. Called me back promptly and informed me that he was already on it. He then called me back early the next day (Friday) and let me know that he had the part and had me come in that day. Repair made and on my way. Service above and beyond.
Harvey Tillman
May 4, 2021
5
Excellent place to shop for a vehicle. Rufus was absolutely amazing. he is very helpful, easy to talk with, and provides superb customer service. I felt comfortable and confident that I was making the right decision. Happy Customer! Thanks Rufus!
Charmaine J
May 4, 2021
5
Customer Service is great!! My service writer , ‘Jose Rivera is exceptional! Jose has been taking care of me for years and we actually just bought a new RAV4 instead of a Hyundai which was my wife’s first choice because of Jose!
Ira Nicoll
May 3, 2021
5
We found the car that we wanted online. Calm the facility. Ask them if the vehicle was available. They said yes we went to look at it agreed to buy it and the rest is history. Gigi and Yobany are amazing.
Lisa Venegas
May 3, 2021
5
It was a nice experience buying a car. Not harassments. The salesman was Omar and he was wonderful. Will definitely purchase the next car from them.
Margot
May 1, 2021
5
Superior!!! Bought my 2011 Camry in 2010 and I continue to come from Miami Gardens because of the quality of service, genuine and personal interest.
Alicia Jenkins
May 1, 2021
5
Services Representative Mike Juan was very professional.
Monica Alarcon
Apr 23, 2021
5
Sales person very knowledgeable!!
Lilia Franco
Apr 21, 2021
5
Great dealership. Been doing business there for many years. Service department one of the best. They know there business and very friendly.
Jesse Kidwell
Apr 21, 2021
5
Excellent Customer service!
Francis McGovern
Apr 20, 2021
5
Excellent service/ Jorge was very efficient, honest and the service was on time. Great work.
Nazly Montano
Apr 19, 2021
4
Good experience it was respectively fast. The dealer sent me one price, but in reality it was a higher price because the options were added and I had no choice
Valeriy Smirnov
Apr 18, 2021
5
Great service, just call in advance and try to schedule during the week.
Eduardo Cianferra
Apr 17, 2021
1
Muy mala experiencia. No se lo recomiendo a nadie.
Ana Quintana
Apr 16, 2021
5
I am very pleased with the service provided by Mr. Herman. His professionalism and dedication to service, makes me feel like a valued customer. Thank you Mr. Herman for another outstanding service visit.
Philly-D
Apr 15, 2021
5
Once again Mr. Herman did an outstanding job. His professional attitude always makes me feel like a valued customer.
Phillip Martin
Apr 15, 2021
5
The car buying process is stressful, but I went to Auto Nation and my stress was gone. Ericka was great!! She listened to me and my wants, didn’t try to sell me something that I didn’t want. I was there for a few hours but the process was really quick. The manager was awesome, Ali the fiancé guy was awesome, the young lady who let me charge my phone was awesome. I would recommend this dealership!! I also enjoyed that my salesperson was a woman 💪🏾💪🏾 I could go on and on, but you get the point.
Toyota Tanisha
Apr 14, 2021
5
they are really competent and Sam help us to buy our new car. recommend it
Karla Correa
Apr 13, 2021
2
All was good until we talked with the business manager. We were high pressured to purchase an extended warranty on the car. This should have been discussed during the negotiation of the car price. The reason we came to Autonation, was for a no haggle price.
Paper32000
Apr 12, 2021
5
He was knowledgeable about the cars and transparent about all the transactions of the process
Shelleypoll
Apr 11, 2021
5
I am very happy with my deal!!! Sales man listen to my counter offer and worked with me to get a very good deal
Nathan Cohen
Apr 11, 2021
5
Great services good customer service very pleasant. Knowledgeable about they work.
Bernardo Garcia
Apr 11, 2021
5
Great and reliable place for repairs and service in South Florida.
Mandi Prakasam
Apr 10, 2021
5
Daniel is excellent guy in customer service. I like to visit Autonation in Weston because has good customer service. Thank you for everything
ERIKS
Apr 9, 2021
5
My experience with Kurt at Toyota Weston was very easy. Everything was explained and easy. He was very respectful and funny. I appreciate his kindness.
Mariah Robbins smith
Apr 8, 2021
5
Always professional and curious
Manny Gutierrez
Apr 7, 2021
5
It is always a pleasure taking my car to Weston Toyota and the service men are always a pleasure to speak with
MaryAnn
Apr 7, 2021
5
Edmonds did a great job and he was very nice gentleman took the time to explain to me what product he was going to use on my floors. Highly recommend Stanley Steamer.
Greatest
Apr 7, 2021
5
Pleasant experience. Service was great and completed in a timely fashion.
Lawrence Kauffman
Apr 7, 2021
5
I took my car for service Greg was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my Cars will be handled with care!
David Nancy Hoover
Apr 6, 2021
5
The process was very fast ,didn't have to stay to long at the dealer waiting for my car ,the representative was very nice ,the time he said it was going to take it was on time.
Julio Vivas
Apr 5, 2021
5
As usual, my service appointment went well. I did not purchase my vehicle from Auto Toyota Nation Weston, but I have gone there for every warranty service since, and have never been disappointed with the friendly and accommodating service as well as the quality of work.
Gabrielle Davis
Apr 5, 2021
5
The service was great. The representative was very helpful and polite.
Sharon Dupree
Apr 4, 2021
1
My purchase was extremely stressful, too much of a hurry to sell. Financial dept. killed me. After many cars purchased at this location, probably my last.
Ademir Ribeiro
Apr 3, 2021
5
Excelente Servicio,buen trato
Jose Bello
Apr 2, 2021
5
A very pleasant experience purchasing my Highlander. Manny Sanchez, my salesman was exceptionally pleasant and helpful to deal with.
CaroleL
Apr 2, 2021
5
Harvard Herman , Assistant Service Manager,excellent person , I love this guy ?
Suvitha Chandran
Apr 2, 2021
1
AutoNation Toyota bad is experienced and my life has never been they are not good finance they are terrible people working with you I am not satisfied with AutoNation Toyota and Weston please people don’t they’re they are a terrible dealer the seller man with finance guy with a head manager they are terrible they cut your neck give you bad deal they take all your money o away they don’t want to change nothing they don’t want to give you what you want please if you decide to buy a car do not use AutoNation Toyota they very bad people
Jocelyne Youyoute
Apr 1, 2021
5
Perfect. On time. Nice work. Mike the best. Always be here.
Carlos E Vasquez
Apr 1, 2021
5
Fine if maybe a little overpriced. My needs were attended to.
Arlene Dixon
Apr 1, 2021
5
First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!
Damian El Dary Morales
Mar 31, 2021
5
Our agent Matheus Comuian is very friendly and helpful. Its a very pleasant shopping experience. Highly recommended.
Nono Lau
Mar 31, 2021
5
Exelent service, exlenten Time, exelent persons,exelent dealer.
Martin Villasmil
Mar 31, 2021
4
Excellent work
Guiso1947
Mar 30, 2021
5
Each time I take my car in for maintenance or repairs, I make sure that I meet with service advisor, Victor Llano. He does a great job of providing the best customer care, by listening to what I say and by offering suggestions and options. I always think to myself that Victor represents AutoNation so well. One thing I look for in any business is customer service...Does the employee represent the business AND the customer well? Victor never disappoints. He is professional, friendly, and knowledgeable. If I were his employer, I would feel very fortunate. As his customer, I feel even more fortunate for those very same reasons.
Maria Hernandez
Mar 30, 2021
5
Took the car in for service and as always I get fantastic service. Great place to get a new car as well!!!
Thomas Paul
Mar 29, 2021
5
Excelente atención por parte de l Señor Jose en el área de servicio, atento serio y preocupado por nuestra satisfacción, recomendado... muchísimas Gracias
Humberto Goncalves
Mar 29, 2021
5
professional experience and experience a great customer service care definitely I recommend to visit autonation toyota Weston thanks
Eli Acevedo
Mar 29, 2021
5
March 2021 was my 2nd time working with Weston Toyota to purchase a truck. We 1st bought a brand new Toyota Tacoma TRD Sport in April 2020 in Voodoo blue, but this year, we bought a new boat and had to trade her in to get a Tundra. This time, we went with a certified pre-owned 2019. Whether you buy new or used, you will be in good hands with Weston Toyota. My comment from last year still stands: Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer, wearing masks, and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we have been good hands for all of our service needs. A special thank you to Scott in Sales and Allen in Finance making everything work out smoothly...
Sarah Peix
Mar 29, 2021
2
My service advisor advised that Toyota had approved my dashboard replacement after it was deemed defective. At this point my advisor informed me that I would be notified once the part arrived. After three (3) weeks I decided to call to request an update; my numerous calls and voicemails were left unanswered. I was growing frustrated after the fifth (5) week when messages were still being unanswered. I had to jump through hoops till I finally establish contact with the service manager , he response was "Sorry we dropped the ball on this one" ... really?
M. Rodz
Mar 29, 2021
5
Matheus Comunian was perfect supporting me in my decision to lease a new Camry. It was because of his support that I decided to lease, as I was not very convinced when arrived.
Andre Vaccaro
Mar 28, 2021
1
The sales experience was wonderful. The staff was very attentive and seemed to understand my hesitancy at purchasing a vehicle 700 miles away from where I lived. Once we moved on to transporting however that story changed drastically. I paid AutoNation Toyota Weston for my vehicle March 14th. I still don’t have it today. Included in that payment was the fee for transporting my vehicle to Tennessee. I was treated badly from the beginning by the transport company representative and told I lived in a “bad area”. I have asked the staff at the dealership numerous times over the past week to assist me in getting information on when I will receive my vehicle but am told the dealership doesn’t handle transport. I am confused and frustrated by this position as I paid the dealership directly for this service. It seems that now that AutoNation Toyota Weston has my money in their pocket they don’t care that I actually receive the vehicle. I have been very disappointed in this experience
Michelle Jones
Mar 27, 2021
5
Great Service. Recommended
Augusto Vega
Mar 27, 2021
5
they are very organize and helpful.
Vilma Gonzalez
Mar 25, 2021
5
Greg (the service rep) was very helpful and knowledgeable. He explained everything that was happening to my vehicle and made suggestions on things that needed to be fixed. I was happy with my service and trusted his recommendations.
Kim Calliste
Mar 25, 2021
5
Howard, the Service Advisor, is top notch and the main reason I keep brining my Sequoia in for service at AutoNation Toyota in Weston. He is honest, friendly, professional, courteous and most of all extremely knowledgeable. There are many other places to go to get my Toyota service but I choose AutoNation Toyota in Weston because I know they will do the job right the first time and at a good price.
Carlos Lopez
Mar 25, 2021
5
Went for service on my vehicle and it was quick and simple! I went for a early morning appointment and was out within the hour. Everyone is friendly there and they valet your car to you when it’s complete! Thanks guys. See you next service!
Sarah Barrett
Mar 23, 2021
5
Rashan Seeram is a great guy. He happens to be our go-to guy whenever servicing our vehicle. His friendliness and attention to detail are above anyone's expectations.
Alvaro Jesus Villegas Gonzalez
Mar 23, 2021
5
Cesar , the service mgr was fantastic. He was very professional. However, the first person I met, a Michael, who directed me, referred to me as ‘ms CHIN’ which is a derogatory word describing an ASIAN . That is inexcusable
C. Dacosta
Mar 22, 2021
5
excelente servicio en toyota weston por parte de Daniel
JESUS MEDINA
Mar 22, 2021
5
Some muy atentos y te dan buen servicio y buena calidad
Blanca Altobelli
Mar 19, 2021
5
My service associate was so professional and very helpful.
MarthaV
Mar 19, 2021
1
In September 2020 I took my truck to the dealer for oil change, tire rotation and wheel alignment because I noticed that the front tires were wearing out on the outside, they told me that the truck had to be aligned due to the weight of the engine every 12,000 miles and that was not covered by the warranty for which I had to pay $ 79, even so I noticed that the tires were still wearing out in the same way, this week I took my truck again for oil change, tire rotation and I told them that the front tires kept wearing, the person who attended me told me that those trucks had to be aligned every three months, it was no longer every 12,000 miles. I have had cars and trucks of different makes and models long before this 2019 Toyota Tacoma and I have never had to align the wheels. This has been my first Toyota and it will be my last. Very disappointed with the brand and even more so with the dealership's service
Carlos R
Mar 18, 2021
5
Excelente servicio, mi carro estuvo a tiempo. No tuve ningun incoveniente.
Marsella Jimeno Rodriguez
Mar 17, 2021
5
Representative was very professional and helpful. She kept me informed while my car was being serviced.
Maria Mendez
Mar 17, 2021
3
The only issue I had was that when you first get there they have you wait quite a bit before they take you in the office. I understand waiting for car while it?s being serviced and don?t mind an hour or hour and a half but service advisers frequently pass by you and just make you wait a little to long.
Carlos Alvarez
Mar 17, 2021
5
People is very professional and kind. I don't have any problem. Thank you
Adriana Maldonado Acevedo
Mar 16, 2021
5
Great dealership approach. I found the car I wanted, not exactly at the price I would pay, but definitely a fair price. The sales assistant, Mr. Cod Perotti, was well prepared and thorough with all my questions. The paperwork department a little less, I did not make any financing for the purchase, so a little more speed of execution does not hurt. In agreement among me and the seller, the car was delivered to me in three days later with the new set of tires and the service performed. Now, as promised, I'm just waiting for the missing elements of the cargo roof to be delivered to me. In context, I am glad I bought the car here, absolutely the best experience out of all the other vendors where I have bargained and bought other cars. My opinion goes to an excellent reception service and customer assistance, noting however the slowness of the purchasing procedures. If there is another opportunity to buy another car, we will meet again!
Fulvio Stibil
Mar 15, 2021
5
Took the car in at 7 AM on a Saturday with no appointment for oil change brake fluid flush and tire rotation. Car was done within an hour and a half.
Vincent Garth Magri
Mar 14, 2021
4
Great work and fast work. Needed new brakes and they did a great job on a timely manner, as promised
Edwin Carlo
Mar 13, 2021
5
Service was quick and informative . Service techs did a multi point inspection
Charles Dominique
Mar 13, 2021
4
took my car in for service. The service Advisor Alvaro was very nice and not pushy like some others. The process was very simple and although they were busy, I was in and out in about 2 hours. They also have a free shuttle service if you are close enough which is a plus if you don't want to wait for your car to be ready.
Felix
Mar 12, 2021
1
Very disappointing experience, the sales person was good, but his manager and the general manager, very disrespectful, irresponsible and un-compromised, even to the point of accusing me of lying to them... After almost 11 hours, I bought my car cash, next day at the pick up, many thing were wrong, and after asking for a rectification, their position was, take it or leave it. I talked to the general manager, I was very upset due to the situation, his words basically were that I was lying and his sales manager was right, but unfortunately he was off that day, so he decided he will talk to the sales manager next day and will get back at me... well it's been 3 weeks, I called the manager at least a dozen times, left messages in his answering machine, and still no response, no answer... I guess that says all...that is the AutoNation Toyota Weston Way....
Carlos Ospina
Mar 10, 2021
5
Brought my car in for oil change and tire rotation. Micheal told me about a recall and was able to work it in so I didn't have to come back. Always great customer service with Michael.
Susan Brillinger
Mar 9, 2021
5
For many years, AutoNation Toyota Weston has been servicing my cars and doing a great job. Always courteous and efficient service. They provide routine service under warranty with a smile.
Diane Rogers
Mar 8, 2021
4
When I arrived on Saturday to have my car serviced, Daniel over poured windshield wiper fluid on my car. He was in a hurry. Not a friendly person for this type of work. The valet attendant was helpful.
Conniew
Mar 8, 2021
5
La atención de Daniel Nardinocchi súper buena, resolvió mi problema, fue súper atento y Cortez además las personas que recibieron y entregaron mi carro lo hicieron súper rápido
Maria Francia Labrador
Mar 6, 2021
5
Very happy with our purchase The System was done so we waited longer than usual but overall happy with the service
Nina Sersen
Mar 2, 2021
4
I?ve been a client there for several years and they have an Excellent service, quick and reliable.
Harol Medina
Mar 1, 2021
5
I dropped my car off. Very easy. Received a call when it Was ready. Perfect
Debby Angel
Mar 1, 2021
5
I bought my car from Autonation Toyota Weston. Very professional, patience and friendly. Drive test was awesome.. Explained everything about almost every function in the car. They have bilingual employees which is a plus. Financial settlement was easy and very clear. As a customer they make you feel confident and you can ask anything you want. Keep up the good work.
Adriana
Feb 28, 2021
5
Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won?t be going to anyone else.
Christopher Dunton
Feb 28, 2021
5
I watch my repair on the big screen in the waiting. The technician working on my car was extremely efficient and check my SUV like it was his own!
Diane Starzee
Feb 26, 2021
5
They have been doing an excellent work for my car in the last 2 years, no complaints about them.
Yovanna Bacallao-Yovi
Feb 25, 2021
5
Excellent Customer Service! From arrival the welcoming person at Service , Office personnel and Mr J. Camacho , were taking care all time of my car and myself. Congrats AutoNation Toyota Weston!!
Víctor M. Valera Morr
Feb 25, 2021
1
After taking delivery of my vehicle, I was very happy and impressed with the sales experience we received from Autonation Toyota in Weston. This unfortunately was short-lived as a part of the deal was to pay off the remaining payments on my other car. I was told during negotiations with both my salesman and the finance department that my old car would be payed off within 5 days. This has not been done to date (it has been over 10 days) and I am still responsible for payments on a car that is no longer in my possession. I contacted both my salesman and the finance representative from the dealership. Salesman said he would look into it and get back to me. He has not as of now. I called and texted the finance guy who "promised" to call me after his meeting which as of now has been going on for 2 days as I haven't heard from him. I guess this dealership gives new meaning to the term marathon meetings. As a result, I will not be doing any new business with this dealership and cannot recommend them.
Harry Sahoy
Feb 24, 2021
5
The Service Advisor, Daniel, was great. I didn't have an appointment but he took care of me, no problem. Service was done within an hour. Great job AutoNation!
Jorge Orchilles
Feb 24, 2021
5
Vehicle recall repair and regular PM handled quickly and professionally. Howard is always most professional and customer oriented. Would not think of taking my Tacoma anywhere else.
Garland Arnold
Feb 24, 2021
5
Victor Llanos has been the customer service rep that I've seen for 7 years, he's excellent. Goes above and beyond in the assistance he's provided through those years...
Everett White
Feb 23, 2021
5
The service manager Michael Juan was friendly, efficient and took care of everything.
Marion Sherman
Feb 19, 2021
5
This was a great experience. Rufus really took care of me. Love how organized and spacious this dealership is.
Janice Mcintosh
Feb 19, 2021
5
Good service and fast responses. Mike was very helpful.
Madan Sharma
Feb 18, 2021
5
I took my car in for maintenance. The service advisor was very helpful and and curtious .
Alberto Cruz
Feb 18, 2021
5
I started bringing my Highlander here once we moved to SoFlo., while still under warranty. It is out of warranty, and so far my experience with the service dept continues to be positive. If I had one complaint, it would be to streamline the check in process so it goes faster. The staff is always courteous and my car is always completed on the time promised.
Michele Bertamini
Feb 17, 2021
5
Shawn, my Service Advisor, assured that the replacement parts were available and my recall repair was handled quickly and efficiently.
Kenneth Cole Schneider
Feb 16, 2021
5
I made an appointment to have my car serviced on 02/16/2021, my Service Agent is Rashan. I was pleasantly greeted upon arrival and the mileage service was discussed and Rashan made good recommendations and cross selling. While I strongly believe that the prices were above market, I am satisfied with the work and products. Going forward I suggest that loyal customers should benefit from discounts and better pricing. Thanks to Rashan and the Toyota Weston for excellent service.
Noelbarker
Feb 16, 2021
5
Service was excellent. In and out in an hour. Carlos got an A from me!! Waiting area clean and practiced social distancing which made me feel comfortable.
Judith A Paul
Feb 16, 2021
5
Great service . The service was excellent. They let me know the issue with my car. Great customer service. I will refer friends and family to this dealer.
Gessie Nortelus
Feb 15, 2021
5
Ed was pretty helpful in very single process
Juan carlos
Feb 14, 2021
3
Did not wash my vehicle. Mentioned COVID. ? Really. But you can drive my vehicle/ service my vehicle/ park my vehicle. But not run thru the wash? Lexus of Pembroke Pines. Washes your vehicle. Customer service average. No car service for drop off and pick up either.
John Sperduto
Feb 12, 2021
5
I went in to Auto Nation Weston without an appointment and my car was fixed in less than an hour and the young lady who assisted me was fantastic.
Grace Oswald
Feb 12, 2021
5
I believe they forgot to provide the tools to change the tire, and we figured that out two years later when we had our first flat tire. I called the customer service and were very helpful in getting the tools for our car at no cost. 5 stars for the customer service.
Alexandre Bergia
Feb 12, 2021
5
now I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location...
Sambuka
Feb 11, 2021
5
Great customer service, quick and on point. Clean facilities.
Oscar Linarez
Feb 11, 2021
5
This was my third service at Autonation, and all three have been good, My service advise was excellent, and the time frame was good.
CASPER TFG
Feb 8, 2021
5
I?ve been coming here for every service interval for my 4Runner since purchase (5 years 90,000 miles) and have always been impressed with the customer service. Rashan, who has been my service advisor the past 3 visits is outstanding...it?s nice to have someone who knows as much about my vehicle as I do.
Chris
Feb 8, 2021
5
The Service Department is great. Made up for the lying salesman that sold us the car. The customer relations, Toyota and the Service Department made it right.
Dick Brown
Feb 7, 2021
1
Toyota vanza they not comes up what they promise me to do sales person lying they has fix it already but after I pick up vehicle facing same problems and I tell them I am driving from 69 miles that just jokes for them
Bhavin choks
Feb 6, 2021
5
Service advisor was courteou and very helpful. He arranged to have GPS app checked with another appointment with a specialist in navigation app.
MARIE C SOMMOVIGO
Feb 6, 2021
5
A mechanical tech at the dealership had erroneously diagnosed my brake pads as worn on my last service visit, but the senior Customer Service Manager had it re-tested and found the pads to be "nearly un-worn" but then expertly recommended that I flush and change my Brake fluid because it had traces of water/moisture in it. This sort of expert review and follow-up is unusual at most area Toyota dealerships! I will return because I'm never overcharged for service like I have been in the past at some other dealerships, and the correct service is usually applied properly.
Herrenhaus
Feb 5, 2021
5
Rudy took care of my car seamlessly and pleasantly
Frankel
Feb 3, 2021
5
Easiest vehicle purchase i ever made great dealer .
Samir Shields
Feb 2, 2021
5
Good service. Friendly environment. Clean waiting area
L
Feb 1, 2021
5
I recommend them because I received excellent attention
Guillermo Munoz
Jan 30, 2021
5
They are very friendly and professional. Everything is very clean and sanitized. I am confident that my car is getting good, trustworthy, honest care.
Bob March
Jan 29, 2021
5
Jean was our service tech whom explained everything in detailed regards to my car being service. The lot, facility and offices all seemed clean and everyone was following COVID guidelines. Felt safe. :-)
Edward Delgado
Jan 29, 2021
4
My wife and I met with Clementina and Sidi, and we were satisfied with their service and professionalism.
Richard Walcott
Jan 27, 2021
5
The representatives always care about you so well ! I really enjoy to do my car service over there
Katherine Diaz
Jan 27, 2021
5
Their service team was super welcoming and swift. Michael J., was super nice and made my visit easy. He was very thorough and answered my questions.
Alexis Pajotte
Jan 27, 2021
5
Jose is very knowledgeable and helpful. I feel he looks out for my vehicle and the safety of my family. service time was reasonable and we were able to get back on the road with confidence. The valet did try to bring us a vehicle that was not ours though. Hopefully he will be a little more careful in the future.
Joyce Quinn
Jan 25, 2021
5
Excellent, good service. Very nice. Very efficient.
Stanislav Metsner
Jan 25, 2021
5
Had a good experience when my car was in for 18month check up. My service contact was Daniel and he knows how to treat his customers.
Miriam Alicea
Jan 23, 2021
5
Outstanding service and professionalism, I've been taking my cars to Weston Toyota for many years and I have zero complaints.
Noel Rivera
Jan 23, 2021
5
Quick and professional
ScottAllen
Jan 22, 2021
5
Jose Rivera, is our great service advisor. Very professional, friendly, knowledgeable, always going out off his way at 200% couldn't ask for a better service at Weston Toyota. Thank you Jose for the service you always give us!!!
Georing
Jan 22, 2021
5
Service manager Micheal Juan was amazing from start to finish. He listen to me explaining my car needs. The repairs were made in a timely manner. He updated me through the repair process! Great customer service from Juan!
Tanya Clarke
Jan 22, 2021
5
Daniel es un excelente trabajador y el dealer es excelente
Narely Barboza Gonzalez
Jan 22, 2021
5
I was impressed with with how quickly my vehicle was serviced, and also how friendly the staff is.
Alvaro Parra
Jan 20, 2021
5
Daniel was very helpful and I got great service. Always have my car serviced here because I trust the
Margaret Singleton
Jan 19, 2021
5
Great service from all at this dealership. My rep Rudy was awesome.
Mary Leiter
Jan 18, 2021
1
Very dissapointed with AutoNation Toyota, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I will never again take them to AutoNation Toyota and I will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any AutoNation dealer and I will share my experience about AutoNation Toyota with everyone I know and online.
David Anderson
Jan 17, 2021
5
Customer service , knowledgeable
Arturo Moreno
Jan 15, 2021
5
The lawn people were blowing branches etc right by my car and when I went to drive away I heard something dragging for about a block...then it stopped. When I went out again, same thing so I went to dealer to be sure nothing was going on. They inspected and also rotated my tires (I had bought tires 6 months previous). My only charge was for new wiper blades I needed. LOVE THEM. They really are the best service dept around. My car is no longer in warranty and yet I still go to them. I have a Prius V.
donnaro
Jan 15, 2021
5
Excellent timing , no argument on the discount requested
Enrique Alonzo
Jan 15, 2021
5
Jorge Alvarez and the service team at AutoNation Toyota Weston are the BEST. They are all responsive, thorough, professional and polite. And did I mention timely? Busy people need dependable scheduling and this dealership's service department delivers. I highly recommend!
Christine Duignan
Jan 14, 2021
1
Very dissapointed with autonation, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I wil never again take them to autonation toyota and will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any autonation dealer and I will share my experience about autonation toyota with everyone I know and online.
Gerardo Rodriguez
Jan 13, 2021
5
The service associate Alvaro was very helpful and the the work was done quickly and efficiently
SoFla Toyota
Jan 11, 2021
5
Eddie Martinez is the BEST! I've bought multiple cars from him and he's on top of everything from beginning to end! Mega friendly, awesome customer service...like I said, the BEST!
Tara Burner
Jan 8, 2021
5
Great customer service. Everyone is very polite, professional and attentive to the customer’s needs. I bought a 2021 TOYOTA HIGHLANDER PLATINUM; it’s a gorgeous car and handles very well, unfortunately the next day I brought it home while trying to familiarize with the car features I noticed that the driver seat cooling fan was making a screeching noise, and something also loose/broken in the right track of the same seat. I brought the car in and they told me the fan was broken (brand new 0 miles car) and needed to be replaced. They gave me a rental for one day while getting the car repaired. I picked up te car today and noticed that the issue with the right track of the passenger seat had not been fixed, now I have to bring the car back in again. So far I am very satisfied with the customer service at this dealership but unfortunately their mechanics need to be more thorough and proactive, they are lowering the standards of the rest of the staff at this dealership.
Luis InFlorida
Jan 8, 2021
5
The attention was very good, the waiting time was adequate.
Claudia Bracho
Jan 6, 2021
5
Mr. Jorge from the service department was very cordial and supportive and also very informative. He tried to help me the best he could with my concerns. Keep up the good work. Thankyou JK
Jojo Kannanthara
Jan 5, 2021
4
Mike Juan, who is my service consultant was helpful and professional as usual. Although they were extremely busy that day, Mr. Juan did the best he could to accommodate me.
Edgar Lesmes
Jan 5, 2021
5
Received several free oil changes when I purchased the car. Scheduling was a breeze on the web page. There wasn't much to do while waiting except look at cars which was ok. Free WiFi was very nice! Got the car back much quicker than expected. Due to a leg injury it's hard/painful for me to walk. They saw this and brought my car to me instead of me walking across their large parking lot. Very much appreciated!!!
er1cdotrnet
Jan 4, 2021
5
Excellent service! I would definitely recommend this place to anyone looking for good service and honest diagnosis of their vehicle.
Lennox Francis
Jan 4, 2021
5
Rashan Seeram did a great job greeting me and discussing his repair recommendations. He also provided a very good repair cost.
John Maloney
Jan 4, 2021
5
Always on top of my vehicle needs. Service dept is the best
Joseph Sclafani
Jan 3, 2021
3
Not bad experience, but I just had to go back to the dealer to claim forgotten items... Kept getting calls annoying calls from dealer asking for personal military service information.
panchovilla
Jan 2, 2021
5
Professional
None 111
Jan 1, 2021
5
Fast service for a bad battery. It only needed charging and it was done in an hour.
Julie L
Dec 31, 2020
5
Great service. Mike Juan the Advicer is a great guy. I love dealing with him. My only complaint is that they left dirty hand prints on my passenger and rear seats!
Ariel Collado
Dec 29, 2020
1
Over Priced
SparkyA
Dec 28, 2020
5
Very good experience, had 8 months left on lease and was able to drive away with new car
Ariel Musibay
Dec 28, 2020
5
Fabulous experience. After a terrible experience at another dealership, I was thrilled to have been treated so well. Rashan was attentive and helpful at every turn. I will definitely return.
Petra Sander-West
Dec 26, 2020
5
Good job to the staff and all persons who were working on the job
Chris Carter
Dec 26, 2020
5
I recently purchased a 2021 Toyota Prius XLE from Toyota AutoNation. As we all know, there are many factors that contribute to a positive experience with a dealership, and of course the management team is a huge part of that by way of ensuring that the procedures are efficient, the physical space is aesthetically pleasing and inviting, and the staff is knowledgeable, engaging, and responsive. All of those things are in place at AutoNation and it was a lovely experience overall. Fabio Duque, who handled the financials, was warm, informative, and generous of time and spirit. Oscar Ramos, the manager, came over to say a warm hello. The overall atmosphere was professional and polished, yet there was also music playing and, while I was waiting, I saw several members of the staff talking and laughing, and a couple of times dancing, with each other, which created a super fun and festive vibe all around. But what truly took my experience to the next level is Frederick Pantin, the sales associate who managed my purchase. He was, of course, on point with every aspect of the procedural protocol, from our interactions by phone and email prior to my decision to purchase the car, to being there waiting for me outside when I arrived, to explaining the trade-in and purchase process, to facilitating the test drive and all the paperwork, to walking me out and getting me set up in my new car. Frederick is highly professional and competent, but what makes him really exceptional, in my opinion, is that, in addition to all of those things, he is the most genuine, warm, pleasant person to interact with. Moreover, he balances that with the utmost professionalism and integrity, such that I felt completely at ease throughout the process, and never like I was being pressured, condescended to, or disrespected. He seems able to strike the perfect balance between a sincere personal touch and appropriate professional comportment and boundaries. I could not have asked for a lovelier person to spend those few hours with, and his serene and engaging yet unobtrusive demeanor made me feel like my new car had been blessed with positive energy and good fortune. In summary, I'm thrilled to be with AutoNation for all my car needs, and I would recommend AutoNation to anyone. Thank you, Frederick and all, for a great experience. And I LOVE my fabulous new car!!
JenDavidtz
Dec 20, 2020
5
As always you offered a very good service. I will always do my car service with you.
Liseth Maria Valbuena
Dec 20, 2020
5
Great support by Howard Herman nobody else will touch my car. Till next time H&H Regards
Isaias Manuel Palomino
Dec 19, 2020
4
I was well attended by Daniela Ferrer y Gustavo, a friendly and pro treatment
Rafael Viera
Dec 19, 2020
5
I lease and it has been a pleasure getting a car from Toyota for many years
Fabiana Razi
Dec 19, 2020
5
I had a great experience with Tamara . She was pleasant and always reachable.
Karen Greer
Dec 18, 2020
5
Friendly and courteous and the facility was very clean.
Ethwal Dinnal
Dec 18, 2020
3
Went for an oil change they found power steering needed to be serviced too, I agreed. Waited over two hours. No car wash, it was not working! After I left saw the recomend: engine air filter, cabin air filter and fuel system needs attention! Why wasn't I told when I was there or explained at all. Very disappointed. I will take it somewhere else.
Sunshine
Dec 17, 2020
5
Bought my car in for service, as always Victor did a great job, always professional and ready to help.
Viorika Ogron
Dec 16, 2020
5
As always excellent customer service and a very good team of associates
Samuel Batista Diaz
Dec 16, 2020
5
The wait was a bit long for an oil change. I guess it was a busy day. I have been dealing with Toyota for about 20 years. I guess that says it all.
Marilyn Schonfeld
Dec 16, 2020
5
Michael Juan was very helpful and pleasant, which made my wait easier.
Marilyn Schonfeld
Dec 16, 2020
5
Excellent service and dedication to customers. Thank you for everything
ERIKS C BASTIDAS
Dec 16, 2020
5
I felt very happy at Autonation. The customer service was excellent.
ERIKS
Dec 16, 2020
5
The entire process was very efficient from early drop off to pick up. A major job was completed smoothly. All people I felt with were very helpful.
Jim Randecker
Dec 14, 2020
5
Excellent service, Howard was so knowledgeable and helpful
Jaclyn Seedman
Dec 14, 2020
5
Like getting discounts and able to use coupons. Like my advisor Mike Juan.
Teresa Grafton
Dec 13, 2020
5
Best service overall for for scheduled maintenance. Jose Rivera was outstanding
Jose Diaz Munoz
Dec 12, 2020
5
They were great especially Michael Juan he was so helpful I have bought 5 cars from this dealer ship and love it
Cynthia Parella
Dec 9, 2020
5
They are fast, reasonably and friendly
Trevor Coke
Dec 7, 2020
1
Ok my wife brought my 2019 4Runner in for an oil change. That was straightforward enough. She came out with a piece of paper with the good better best upsell with prices ranging from $500 to several thousand dollars for services-things that were on there were: rearrange floor mats, install washer solvent-I was waiting to see if they were going to have ?inspect muffler belt?. I have the platinum service agreement through corporate Toyota that covers maintenance and Autonation is trying to get their share too-feels very south Florida scammy. I have reported them to Toyota Corporate-I don?t mind paying for good service and quality but when I see this type of up sell I feel like I went to a buy here pay here lot.
Zane
Dec 7, 2020
5
Prompt service. Kept me informed throughout the process.
Edward
Dec 7, 2020
5
The staff went over and above what was necessary in meeting my needs. Both Daniel and Jamid came through when I needed it. I strongly recommend AutoNation Toyota Weston.
Shelley Landsman Goldstein
Dec 5, 2020
5
They are very friendly and even gave me a great financing interest rate that I wasn?t expecting actually.
Leopoldo Molina Nunez
Dec 5, 2020
5
It was a pleasant experience dealing with the Service Dept. They were all attentive and provided quick turn around with my vehicle. Thank you to all!
Juan Carlos
Dec 4, 2020
1
I was at the dealer Weston Toyota for a simple oil change and tire rotation after waiting for 2.5 hours. I got my truck and noticed that the tires were not rotated , so I told the service advisor Jorge Moreira and he took the truck back. After another 45 min I got my truck back , that was in a Thursday, in Saturday I was driving my truck and started to heard a loud noise coming from the front end of my truck and really loud I was able to made it home , so I decided to check the front end of my truck I used my car jack and while inspecting the front tires both tires wheel. Nuts were. Hand tied. I was able to take them out with out a wrench .. call the services advisor to report the incident and he told me that it was impossible like he didn?t wanted to hear. No even and apologies. So I called the service manager and he took care of the problem ...,,,
Robert Suarez
Dec 4, 2020
5
Rudy Rodolfo Torres is amazing. Very polite, very helpful, knows his job and above all very professional. I was there before two so with my car and the cause of this I asked for him when I was going in again. Please let Rodolfo (Rudy) know
Pauline Rigg
Dec 4, 2020
5
Our sales rep Danny was amazing. He walked us through the whole process, he made it really easy. When we walked in we had an idea of what we were looking for and Danny managed to pinpoint us to what we wanted. Thanks Danny! Mark and Anne B.
Mark Brumet
Dec 4, 2020
5
Great service , nice staff
Joseph Akl
Dec 3, 2020
5
Very good service. Customer waiting area clean and comfortable. Cashiers, friendly and very good service and attention.
GNovela
Dec 2, 2020
5
As always, I received a 5-star service all around.
Lisa Stolzenberg
Dec 2, 2020
5
I have a Quick and Easy maintenance service experience
Gustavo Tonini
Dec 1, 2020
5
Service was excellent and my appointment was with Tamara and she was great
Amenda Hall
Nov 30, 2020
5
Daniel was very helpful in getting my car serviced
Lourdes Sensebe
Nov 29, 2020
5
This Toyota location is the best! They are friendly, helpful, and informative!
Valerie Lupo
Nov 27, 2020
5
Excelente atención. Servicio excepcional.
Angélica Pilar
Nov 26, 2020
5
Auto Nation Toyota Weston has taken care of me and my car for years. I can always count on them to be professional, honest, and caring. Special thanks to Howard Herman for watching over me!
Karen McClellan
Nov 25, 2020
5
I have been using the service dept for 13 years for my FJ Cruiser and I would never go anywhere else. Over the years I have encountered probably every intake service person there and have never been disappointed. Most recently Howard Herman greeted me and he was extremely knowledgeable and helpful with conveying recommendations. I don't let any other service shop touch my car.
Francine Waronker Proffitt
Nov 24, 2020
5
Excellent service. Nice employees and you don?t have to wait much for service
Jesus Linares
Nov 24, 2020
5
I took the vehicle in fir a service the representative that was assigned was excellent.
Carlos Hernandez
Nov 24, 2020
5
An extra tent check in service, directing the car 🚗 flow very well. The entire service process is pretty smooth. Option of both indoor and outdoor sittings.
Jiaji Chiang
Nov 23, 2020
5
Service Advisor Nicholas Green provided an excellent service. He was very courteous and cared for customers.
P Cho
Nov 23, 2020
4
Salesman looked out for me for 2 months getting the vehicle I wanted. The vehicle was in high demand and limited make. To be honest I was starting to forget a bout a new car when he called And told me he got one.
Alex Richardson
Nov 21, 2020
4
Waited 2 hours for an oil change and tire rotation. We had made an appointment 5 days before to make sure that day was not packed.
Juan Cortina
Nov 17, 2020
5
I have been servicing my 4Runner for 10 years and I have never had a negative experience. I have always been treated professionally, courteously and like a a family member!
Antonio Herrero
Nov 17, 2020
5
I purchased my Corolla a year ago, along with a maintenance plan that allows me to go to any Auto Nation dealer. this is my second Corolla from here, and I have always been treated extremely well.
Gene Palmquist
Nov 16, 2020
1
No updates ever. You have to keep asking for status
Sylvia Munoz Kernodle
Nov 14, 2020
5
Howard has been my cars Service rep for many years , very honest, professional and polite. Thank you again Howard
Lourdes Albaladejo
Nov 12, 2020
5
Nicholas is very customer oriented service Advisor. He made sure my Toyota Sienna got the best and fast service. He was in contact throughout the whole process. He communicated with me clearly regarding my Toyota Sienna. Thank you Nicholas.
JD
Nov 11, 2020
5
Alberto was awesome!! I do recommend! AutoNation Weston is the best service ever!
Roger Bortoluzzi
Nov 10, 2020
5
Excelentes trabajadores, excelente ambiente, excelentes instalaciones
Maxim Rodriguez
Nov 6, 2020
5
excellent service. Have been coming here for may years.
Leah J Rigot
Nov 5, 2020
5
Jorge was attentive and helped us service our Sienna quickly and efficiently.
Daniel Molina
Nov 2, 2020
5
Great service by Jorge Moreira, Thanks
Hector L Torres
Oct 30, 2020
5
This review serves to express my sincere appreciation for the outstanding customer service you have given me throughout all of my recent car service transactions with you. I wanted to say a huge THANK YOU to Rudy, on Tuesday my experience with Rudy Torres was exceptional. I can state without hesitation that his service is always to be complimented, the whole process was great from the moment I walked into AutoNation Toyota Weston greeted right away. From the moment I spoke with him on the phone, Rudy was not only friendly and welcoming, but extrememly knowledgeable so smart and informative. I am just a regular lady on a regular budget, he understood what I was looking for and was able to deliver. Rudy was very professional through our phone calls prior to the appointment, I honestly felt like I was dealing with a friend. He asked if I wanted a demonstration of the sound systems in a model vehicle and I’m really glad I said yes. So when arriving back home to my residence I wanted to stay in the car until the song was finished. Well, I got news, it does not work that way because when I come home, I am staying in the car and play at least 3 more songs. Listening to "Show Me Love” by Alicia Keys one of my favorite songs enjoying my recent purchase. Last night while driving listening to music ... I was having so much fun getting lit and my girls turn to me in the car and says I can see in your eyes you’re happy and I wonder how many other people noticed. Wooowhooo! 🎶 I look forward to doing business with you again in the future Rudy. I wouldn’t consider going to a different dealership or working with any other service manager. Thanks again for being my trusted car advisor and you always assessing my needs accurately, exceeding my expectations and delivering on your promises. With love and gratitude 🤩🤩🤩🤩🤩5’s
Ms Andrea Conyers
Oct 28, 2020
5
Rashan did an excellent job of explaining, assisting me and executing the services I needed. He?s a keeper. Overall I?ve been impressed with the level of service I?ve received the past couple of years since moving into the area.
Mitchell Haness
Oct 27, 2020
5
Before I pulled in Jose was ready with the paper work for my vehicle. He knows exactly what has to be done and dicusses it with you. There is no one better then Jose.
Amado Martinez
Oct 27, 2020
5
Always quick and easy for my maintenance service! Nick has been outstanding.
Tim Milian
Oct 26, 2020
1
Took my car in to the service department because it had trouble starting. Needed a co worker to jump my vehicle. Told my service advisor about the issue. Along with that my tires were to be rotated and there was recall on the fuel pump. I pick up my car a couple of hours later the advisor tells me everything is good the battery and alternator were tested. The following day my car does not start gives me the same issue I had which is the battery. Also either my tpms is wrong or they did not check my 3 of my tires have low pressure. Brings me to question what was actually done while my vehicle was in service? Now i have to bring it back and have them fix what shouldve been done the first time.
Krystal Vega
Oct 26, 2020
5
excellent service from the telephone to in person Alberto Corrales is that kind of person...excellent advisor ad professional all the way
Ruth Kacan
Oct 25, 2020
5
Excelente servicio y atención!
Monica Racedo Wilches
Oct 24, 2020
5
Service was excellent; Howard Herman was very professional and courteous. The service was completed within the time promised.
Ginny McAninch
Oct 24, 2020
5
Auto Nation has one of the best customer service that I’ve ever experience. Understand my concerns, and actually went above, and beyond to make sure that vehicle was taken care of. My customer advisor also gave me an estimate of when it would be finish, and it was done before that actually time limit. Thank you so much !
Mgonzo02
Oct 24, 2020
3
I had my truck serviced in response to a recp wall notice in which the fuel pump was replaced. The paperwork I received indicated that all parts of the truck had been checked out and everything was ok including warning lights. However, a day or two later the check engine light came on in the truck and would not go away. I did contact the dealership about the situation and they agreed to check out the problem which will be done on Monday, Oct 26.
Montie Welch
Oct 24, 2020
5
Friendly and professional services. Quick turnaround
Mirtha Alonzo
Oct 22, 2020
5
Daniel went over and above to accommodate my needs.
Julie Hallman
Oct 22, 2020
5
The service was amazing. They are always professional and always willing to help the customers. I was able to get my new car and I love it already.
Isabelle Cantave
Oct 21, 2020
5
Went to Toyota Autonation in Weston, FL to have my 2013 Prius brake booster recall done. The service advisor was Adrian. He took care of me and had the car completed as promised. So far the car does not make that continuous electronic whirl/whining every 20-30 seconds. What a relief. I hope all went good with the repair. Great service. Time will tell.
kojaklive
Oct 19, 2020
5
Rafael from south florida made purchasing my 2015 Mazda 3 an absolute pleasure instead of the usual hassle purchasing a used car normally is. It was easy and he helped in every way imaginable. Anytime there was a problem he was moments away with a solution. I will be purchasing all my future cars from auto-nation and Rafaels dealership in specific!
Justin Rasner
Oct 18, 2020
5
Excelente atencion, excelente servicio. Puntuales y muy amables.
Irma Lorena Lugo Mendoza
Oct 17, 2020
5
Rufus is the best sales person at Autonation Weston!!!!!! He makes the process of buying/leasing a car not so tedious.
LC
Oct 17, 2020
4
Great experience for my first time in sales. Salesman spent a lot of time with us. We felt very comfortable with sales.
Joseph De Rosa
Oct 17, 2020
5
This is the only place I trust to bring my vehicle to get serviced. The facility is always clean, they are organized, and the service is always fairly quick. I recommended anyone who has a Toyota to service their vehicle here!
April H.
Oct 17, 2020
5
Excellent, very friendly and competent. Will go back again
Robert Harper
Oct 16, 2020
5
Awesome staff and service! Went in for a recall on my toyota tacoma at 7am. Was out by 8am. Service is quick if done early. Everyone is respectful and are not pushy.
Miguel Castillo
Oct 16, 2020
1
I found a car I wanted online from this AutoNation Toyota Weston in Davie, FL dealership. I asked for free shipping to buy directly from this dealer vs my local AutoNation affiliate and was told yes, but then no after I agreed to buy from them. Sales rep says he thought "included in the price" meant "included in the financing". Talk about bait and switch! Then they hit me with their huge $799 dealer service fee. I provided my own financing, got the insurance and provided all the requested documents on day 1, and three weeks later they still haven't finished the paperwork or shipped the car. They made an error and my sales rep tells me "not his department", so I guess customer service for AutoNation isn't his department either, he'll just keep blaming others. When I posted this review elsewhere, they said call our GM. 5 calls and departments later turns out they don't even have a GM. Ended up getting a $300 check for my efforts. I paid insurance for weeks, but they hadn't even gotten me the paperwork to sign. They blame this on their antiquated way of signing the paperwork, then fix it. All of this great "service" for just $799. Now that I've gotten the car, it only came with one key fob. That's a $500 expense or risk being locked out for the rest of the time I own this car. I still have no registration or copies of the deal paperwork. Out of town buyers beware!
Bernard Faircloth
Oct 16, 2020
5
I have never had a problem with my service. I’ve been going here for years. I particularly like Howard who is always very personable and helpful every time.
Cathy Cravero
Oct 15, 2020
5
I had a 5 ⭐️ experience at AutoNation Toyota Weston, my service advisor, Rudy was a 5-Star guy. I had a very pleasant experience at AutoNation Toyota Weston thanks to Rudy Torres, extremely professional, helpful, knowledgeable, courteous all the way. His ability to answer my concerns and explain my options, was exactly what I needed. He was very transparent with pricing over the phone also provided me with timely information and updates on my car and I knew exactly what my financial obligations we’re going to be prior to my visit. I highly recommend Rudy and the staff at AutoNation Toyota Weston. AutoNation Toyota Weston has provided the best service to me for over 5 years now I will continue to choose the dealership :)!
Ms. Andrea Conyers
Oct 15, 2020
5
Sales associate found the perfect car with everything I requested. Process took longer than I wanted during Covid. I?ve been coming to this dealership for my Lease for many years.
Elinor Adler
Oct 15, 2020
5
Rapida y eficiente, el dealer, muy servicial y eficiente en su trabajo
Mariela Pereira
Oct 14, 2020
5
I recommend Autonation Toyota Weston because they are very professional, they do their job in a fair time and at a reasonable price.
Cesar A Pineda
Oct 13, 2020
2
I have gone there multiple times for the same concern. They do not properly diagnose the problem and refuse to do work covered under the vehicle warranty. It?s 5mins from my house but I am never going there again
Karl Gaynair
Oct 13, 2020
5
All the staff, seller and finantial advisor, managers, recepcionists were really of great help, I congratulate them all.
Jesus Carbonell Benatuil
Oct 13, 2020
5
the service was great and the service advisor was the best you should make sure all your advisors are as knowledgeable as jose Rivera.
Michael bailey
Oct 12, 2020
5
I've beeb coming to Auto Nation Weston for the past 4 years for service on my leased cars. The service team is excellent and so is the customer service. Have nothing but good things to say about this service department.
M Lopez
Oct 12, 2020
5
Dani was a fantastic salesman. He was efficient and wouldn?t let me leave without buying that car. He did a great job. He?s truly and asset to your business.
Karen Chuck
Oct 12, 2020
5
Perfect service - i have a lease on a Toyota Camry - perfect service, thank you so much Rudy!
ANDRE I VACCARO
Oct 12, 2020
1
Driving away from a dealership in your new vehicle, without the factory floor mats because they have to keep them in the parts department because they have an employee theft problem is unacceptable. I had to make a special trip back the next day during normal parts department hours, just to pick up my floor mats. There’s not SOMEONE on staff at all times that can be trusted with a key to a floor mat storage room?!?! And then it took 3 weeks and 6 days for my trade-in to be paid off. The excuse for the delay from the dealership finance manager was incompetence. He told me they sent the check the first time to the wrong address. My sales guy Juan, couldn’t have been nicer or more responsive. If I went back to Weston for my next Toyota, it would be to deal with him.
Joe D'Onofrio
Sep 29, 2020
5
Service was completed in a half hour. Check in, facilities, and service agent all top class.
John Gunter
Sep 23, 2020
5
everything handled very professionally and with ease, which resulted in a very pleasant experience. Jorge Pacheco treated me with utmost respect in an expeditious manner: Outstanding!
Thelma VonWittke
Sep 22, 2020
5
Excelente atención Bilingüe Spanish and English Muy limpio
Ricardo Morales
Sep 22, 2020
5
Mr. Rudy Torres, was very professional,knowledgeable and courteous, repairs to my vehicle were done promptly. I live closer to a different Toyota Dealership, however I drive the extra miles to go to Weston Toyota, the service and professionalism can not be found elsewhere. Thank you. I will keep recommending Weston Toyota to family and friends
Cary Valera
Sep 22, 2020
5
I love bringing my Corolla for service here because the great service, my service advisor Alberto Fuenmayor is always willing to assist us, great attitude.
Tomas Sanche
Sep 21, 2020
1
Es el peor concesionario que existe actualmente en la ciudad de Weston y posiblemente el peor dealer de Toyota en Florida. Mal trato, no entregan los carros a tiempo, mal servicio post venta...
Andres Pacheco
Sep 16, 2020
5
I arrived an hour before my scheduled appointment. They serviced my vehicle and had me out within an hour. The employee, Mike Juan, was sincere, honest and a pleasure to work with.
Deniece Williams
Sep 16, 2020
5
Alvaro was amazing!!! My ac was acting up and instead of treating me like a female who didn’t know what she was talking about, he listened ! He explained everything in detail and his quoted time was on point!!!!!
Tricia Wray
Sep 15, 2020
5
Convenient service hours. Easy scheduling. Courteous customer service reps. My car was ready on time as promised.
Naji Nader
Sep 15, 2020
5
Excelente todo y vayan con Daniel para los servicios del carro su atención fue impecable
Jhonatan A Faria F
Sep 15, 2020
1
I found a car I wanted online from this AutoNation Toyota Weston, FL dealer. Tried to get free shipping to buy directly from this dealer vs my local AutoNation affiliate and was told yes, but then no after I agreed to buy from them. Says he thought "included in the price" meant "included in the financing". Talk about bait and switch! Then they hit me with their huge $799 dealer service fee. I provided my own financing, got the insurance and provided all the requested documents on day 1, and now a week later they still haven't finished the paperwork or shipped the car. They made an error and my sales rep tells me "not his department", so I guess customer service for AutoNation isn't his department either, he'll just keep blaming others. I've paid insurance for a week now, but they haven't even gotten me the paperwork to sign. All of this great "service" for just $799. Out of town buyers beware!
Bfrclth
Sep 14, 2020
1
I found a car I wanted online from this AutoNation Toyota Weston, FL dealer. Tried to get free shipping to buy directly from this dealer vs my local AutoNation affiliate and was told yes, but then no after I agreed to buy from them. Says he thought "included in the price" meant "included in the financing". Talk about bait and switch! Then they hit me with their huge $799 dealer service fee. I provided my own financing, got the insurance and provided all the requested documents on day 1, and now a week later they still haven't finished the paperwork or shipped the car. They made an error and my sales rep tells me "not his department", so I guess customer service for AutoNation isn't his department either, he'll just keep blaming others. I've paid insurance for a week now, but they haven't even gotten me the paperwork to sign. All of this great "service" for just $799. Out of town buyers beware!
Bfrclth
Sep 14, 2020
5
Buen servicio, muy bien atendida
Yaseniap
Sep 11, 2020
5
Service was professional and would recommend to all my friends. Great Job well done.
Dorothy Wix
Sep 11, 2020
5
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Hector Velez Cruz
Sep 10, 2020
5
I have purchased several cars in the past from this dealership. My trip to the dealership this time was because of a Manufactory Recall on one of my cars that was pending. The whole procedure, with a scheduled appointment, was professionally done and did not take long. I am a very satisfied customer.
Frederick Smith
Sep 9, 2020
5
Al Corrales is service oriented, very friendly and pays close attention to customer?s needs.
Carlos Lopez
Sep 9, 2020
5
customer service was excellent. The overall experience was great.
Millicent Hitchman
Sep 7, 2020
5
Excellent customer service and quick vehicle service too.
Carlos F
Sep 7, 2020
5
Excellent costume services, thank you for you attention.
Vivian Torres
Sep 4, 2020
5
When I arrived my name was not on the appt list for the woman I made the appt with but I was assigned to Rashan Seeram who in my opinion is the best service representative I could ask for. Even though I was just there for a recall he took care of me quickly respecting my time, advised me of the time frame which was met asked if I needed any other service which I did need an oil change so he added that to the service for me. Thank you Rashan...
Elizabeth Kuhlman
Sep 2, 2020
5
Excellent customer service
Perez Sara
Aug 31, 2020
4
Facilitated remote leasing of the car and delivery of vehicle to my home. The process was largely quick and pain-free.
Maria Penafiel
Aug 31, 2020
5
Daniel Nardinochi is always helpful! Thanks!😃😃
Ariane Laredo de Cohen
Aug 28, 2020
5
After many years as well as many cars....I am always satisfied and feel comfortable at AutoNation. My service rep, Victor, is always helpful
Ellen Almo
Aug 26, 2020
5
I always used to see Jamid for my service needs. When he got promoted I see Rudy and the service levels are still excellent.
Kenk@4400
Aug 19, 2020
5
Very Helpful, very clean, they are keeping distance
Maria S Gomez
Aug 19, 2020
5
Appointment time was on time and efficient. Car was taken care of right, was in and out in about 45min.
Christine A Crelin
Aug 19, 2020
5
Mr. Herman, my service writer is always professional and courteous and will always provide feedback of what is needed for your vehicle. It is always a pleasure dealing with Mr. Herman.
Bruce0724
Aug 17, 2020
5
Excellent job by all. Howard did a great job with managing my expectations.
Eduardo Duarte
Aug 14, 2020
5
Timing was important for me and this dealership was very accommodating. Scheduled for 7:00 am, was out of there by 7:45. Great job guys !!
Zaid Solaman
Aug 13, 2020
5
Howard Hernan Exceeded My expectation as always! Thank you for 15 years of awesome service.
Allison Wong
Aug 13, 2020
5
2019 Highlander has a recall on the gas pump. Took the car in was serviced and returned on time. Very satisfied with the. Service received from my Service Advisor Daniel.
Customer
Aug 12, 2020
5
I took delivery of a new Toyota yesterday and my salesperson, Fredrick Pantin 1-561-507-7460 was the best salesperson I have ever had at a car dealership, hands down. I have met many bad in the past and he is a true professional. NO SURPRISES ON THE VEHICLE PRICE, TRADE IN PRICE, etc. He responds to texts or emails quickly and got me the price that I wanted after contacting other dealers. He / they do not take advantage of you with thousands of dollars in additional fees. The deal was worked over the phone, they delivered the car and picked up the trade...easy! I highly recommend Fredrick as he made buying a car painless and enjoyable.
mark riedmiller
Aug 12, 2020
5
Thunbs up! Service advisor Mike very courteous took care of all of our needs!
Alexander Rivas
Aug 5, 2020
5
Good customer service. Right away, the first person that I talked to made me feel comfortable and was very helpful as well as everyone else that my call was forwarded to. Thank you Rudy for everything.
Rachel Jean
Aug 3, 2020
4
Even though I didn’t buy, they were very helpful and willing to accommodate my requests. They give you the price without those additions that other dealerships do and unfortunately I had 2 of those experiences
Yehuda
Aug 2, 2020
5
You have to look for David Losk, he went beyond to meet my needs and made the whole transaction a success. Thank you David !!!
Alan E Orozco
Aug 2, 2020
5
Great dealership and the Service Department serviced by car very quickly. My Service Advisor was Daniel Nardinocchi and he was excellent. He kept me abreast of the progress of my vehicle several times.
Robert Berris
Jul 31, 2020
5
Was first time at this service center (Past service at Lipton Toyota). Isaac Brik was Service Center representative. Very professional, quoted price was accurate for work, quoted downtime was exceeded (4hrs. for 60k inspection task and fixed a check engine light), had a minor hiccup knowing how to drop truck off for 7am appointment (showed at 6:45am) but that was my fault not knowing the service center. Check out was easy, fast, and my truck was returned in good condition. One suggestion would be to offer a cleaning/detailing package at customer cost during arrival meeting or a free wash of outside of vehicle after service for inspections.
AJ Weatherall
Jul 31, 2020
5
The place is always clean. Staff always friendly. Dwayne and Rudy was great as usual! Met Everton. Same thing, great! No complaints. Very satisfied.
Valrie Cohen
Jul 31, 2020
5
My Highlander 2009 Like a New Again Thanks Staff and to Al (Services Advisor keep the good work friendly )
Pablo Moreira
Jul 31, 2020
5
I needed the brake bulb to be replaced, I received prompt service, it was taken care in 20 minutes.
Mirandai
Jul 30, 2020
5
Got car serviced for a battery change without appoimment in less than half an hour!
Carlos Frascatore
Jul 29, 2020
5
I When i went to get maintenance to my car , I liked the good attention that One of your representative of one of the called Al Corrales , he felt that he cared with my problem and gave me good attentions , than you !
Tommy Fernandez
Jul 28, 2020
5
Excellent experience. Yudi, the valet personnel, (lady with pink hair) at valet was so helpful and thorough when I had additional questions. I’ll take the drive and always have my car’s service there.
Maritza Gomez
Jul 28, 2020
4
Work was great, but wait time was 2.30 hrs. This wasn't typical
Cotisjm1
Jul 28, 2020
5
Thanks a lot Victor for being so professional and a very kind person...
Estrella Perugorria
Jul 28, 2020
5
Is good services , great costumer services, good
Jannett Badoino
Jul 27, 2020
5
It’s an awesome dealership in a great location; clean and safe! I highly recommend Mr. Rashan Seeram for all your service needs. He’s very professional, will take care of all your needs and will make sure you leave happy and pleased! He treats you like family and goes above and beyond to make it happen for you!!
Anisa Rivera
Jul 25, 2020
5
Great service, I would highly recommend. Daniel is the best!
Lisa Stolzenberg
Jul 24, 2020
5
Auto Nation Service Department is the Best! Howard Herman always goes above and beyond to ensure the customer is satisfied with the service.
Marsha Christie
Jul 23, 2020
5
Courtesy. Promptness. Just very nice people working together.
Anna Stodtko
Jul 21, 2020
5
When ever I take my car for service or have any problem Mike will do his very best, will go above and beyond to make sure all is taken care of and will make sure you understand what and why whatever is recommended for the vehicle.
Natalie
Jul 16, 2020
5
As promised for the recalls I needed, it was ready in a timely fashion.
Lori D
Jul 16, 2020
5
Excelente Custumer service with Alberto Fuenmayor
Lorena Viani
Jul 16, 2020
5
Tamara was Excellent She took great care of me and my car
Carolina Pisana
Jul 15, 2020
5
Excellent customer service from Jonathan. He went out of his way to make sure my car was properly taken care of.
Angela Petrone
Jul 14, 2020
5
Service, fast and secure.
Manuel Ytriago Cones
Jul 13, 2020
5
Excellent experience and great time of waiting! Love the personal treatment.
Heliana Rendon Marin
Jul 10, 2020
5
Excellent service by Victor
Donna Dickerson
Jul 8, 2020
5
I have been a customer to Toyota AUTONATION Weston for more than 15years and I have never been disappointed! My service advisor Victor Llanos is like part of my family! Thank you all for all that you do!
Juan Parra
Jul 8, 2020
5
Daniel was great: efficient, professional, and respected the time frame.
Margherita
Jul 7, 2020
5
Upon arrival to the Dealership, we were undecided on which car we were truly interested in, the Avalon TRD or Camry XSE, our sales associate Natalle was not only very knowledgable of both vehicles, but was so pleasant and friendly, also answered our questions with such attention to detail that it made such a nice, pleasant experience buying our new Avalon!
Deb
Jul 6, 2020
5
Quick and friendly attention, pending all the details, very satisfied with my visit.
Jesus Lopez
Jul 2, 2020
5
Excellent customer service! Great attention to detail! Very satisfied!
Victoria DeCerbo Badalati
Jul 1, 2020
5
The attention received was very good. I understand that a factory correction was made, but I cannot possibly evaluate it. I am very grateful
Rafael Viera
Jun 30, 2020
5
These guys are AWESOME! When I most needed them, they were there for me. Awesome service. Thanks!?
Vivian Rios
Jun 29, 2020
5
Great service always . Prompt courteous. Rudy is very professional and knowledgeable.
Veronica Hanna
Jun 27, 2020
5
Jonathan Soriano Jimenez is the person that attended me he is very professional grate personality I’ve had him before and he is awsome I will keel his name and ask for him nxt time very fast with paper work that I really liked he is a grate asset to Toyota hope he is there a long time Zoe corpas
Zoe Corpas
Jun 25, 2020
5
I had an excellent experience purchasing a 2020 Highlander from Autonation Toyota Weston. The salesman, David Miller, was knowledgeable, informative, and patient. He was straight forward and provided a very good quote right from the start and was extremely helpful in helping me choose the best model/trim for me. Days after the sale he kept in touch and helped me find accessories for the vehicle The financial officer, Ali, was also great. He provided multiple purchase options and was helpful in pickup out the right one for me. I highly suggest this dealership. Lou A
Luis Alvarez
Jun 25, 2020
5
I visited Toyota Weston branch for follow up maintenance on my Camry. Tamara was the efficient person that took care of me with her excellent service.
Josephine Acrich
Jun 24, 2020
5
Great service department, for others to learn from. Thanks as always!!
Leslie Lee
Jun 24, 2020
5
Excellent service , could not be more satisfied
Jose E Sequeira
Jun 23, 2020
5
its a great place where i felt welcome and recieved great service
Cassandra Hulcolm
Jun 23, 2020
5
Alberto C in service is always amazing . Is always prompt honest and reliable when it comes to servicing our vehicle.
Ani Miller
Jun 23, 2020
5
Very good personal service. Would recommend highly.
Robin Miller
Jun 22, 2020
5
Good maintenance service. Jose is great and very detailed.
J
Jun 22, 2020
5
Great honest service - I believe we received the best deal possible.
Doyle Lee
Jun 19, 2020
5
Great service! Quick service created limited waiting time. COVID-19 precautions observed.
Joy Najm
Jun 18, 2020
5
Top Notch ALL THE WAY: STEP BY STEP APPROACH when first entering the service area, to when an employee retrieves your vehicle when you are finished.
Fredric Oswald
Jun 18, 2020
5
It's a long drive for me, but worth it because they are so good. Honest and professional people, with a friendly atmosphere. I have been dealing with them for 8-9 years now.
Todd Larson
Jun 16, 2020
5
Gustavo was efficient and friendly. got the perfect barely used car for it daughter. loan officer was wonderful. thr while process was 2 1/2 hours and we left in her new car. thank you!
Matina Kontogiannis Vitiello
Jun 12, 2020
1
The Service representative was rude suggested few unreasonable and unnecessary services to be performed upon my refusal of unnecessary services he stated that don’t complain to me when your car breaks down. Pushing for unnecessary repair to be done immediately. This was my first bad experience with Autonation Toyota Service Department.
Majidkhan
Jun 12, 2020
5
My experience started with Gustavo over the phone. After shopping around practically every other Toyota dealership in south Florida it was a blessing to have someone that was straight to the point and beat every other quoted price. From there it was straight to the dealer where we I met him (yes actually meeting the person who was on the phone!) and he introduced me to Nathalie. She did a wonderful job of showing the car and explaining features to my wife and I. From there we got an excellent value for my trade in, a bit better than what I was quoted from other dealers for it. From there the paperwork was done in finance with Fabian. We actually had a great time and shared many jokes. No crazy extra pulls on my credit. Straight to the best financing option and done. This was my best experience car shopping ever and I'm the type who demands breakdowns for every fee. I'm used to haggling and when I don't get what I want I take a walk. My only target was that I didn't call AutoNation first!
Michael Berkowitz
Jun 8, 2020
5
Very happy with the service Michael Juan provides me and overall friendly staff. I bought my RAV4 from Eddie Martinez in 2018 and to the date whenever he sees me he comes to say hello.
Terry Couceyro
May 29, 2020
5
Excellent service 10
福島時夫
May 25, 2020
5
excelente servicio del seńor José Rivera,muchas Gracias
Belkis Hernandez
May 5, 2020
5
I gotta say, I like this dealerships service a lot. Much better than the previous one I was going to. Staff respected social distancing, and the service guy Rashan was a great, didn't try to push a bunch of stuff I didn't need done. In fact, all of the staff members I spoke to were pleasant. I was concerned about social distancing before my appointment but everyone seemed in compliance. Hand sanitizer available on desks, restroom doors propped open. My one critique would be that the exterior doors should be propped open as well.
Alexander Francis
May 2, 2020
5
Excellent work done in my cars.
Noel Rivera
Apr 7, 2020
5
Great service at this place thx.
Basdeo Seegulam
Mar 30, 2020
5
Excellent service and the staff are very friendly and professional
Naida Revelo
Mar 29, 2020
5
la atencion y la eficiencia.
Angela Duarte
Mar 25, 2020
5
Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we will be in good hands for future service.
Sarah Peix
Mar 23, 2020
5
Great service department, no pressure on recomended repairs. If you use the shuttle service so you can just drop off your vehicle, be sure and get Stu as your driver. What a great guy and he is personable, funny and knowledgeable about many things.
Leland Handy
Mar 17, 2020
5
Amazing costumer service!! Great place!!! The best part you can go without appointment!! Ask For Alberto is super friendly!!!
Desiree Uztariz
Mar 13, 2020
5
Great customer service and no appointment even needed
Paula Carter
Mar 11, 2020
5
Buena atencion y amabilidad y rapido
Wladimir
Oct 9, 2019
5
Had service appointment to fix an issue created by a quick lube business. Gave flat rate to inspect area of concern and fixed issue with no problem. Found out synthetic oil change at dealership is half of what I paid at quick lube business. Will be visiting dealership for oil changes in near future, simple to make an appointment online .
mltaint
Sep 27, 2019
5
it was friendly and efficient.the work was finished when they said it would be.
francis
Sep 18, 2019
5
Fast and Excelent
Daniell
Aug 23, 2019
5
Jose Rivera, Assistant Service Manager at AutoNation Toyota Weston in Davie was the most honest, compassionate, trustworthy guy I’ve ever dealt with. I was so concerned that I had a major problem with my car, but it turned out all I needed was a set of tires. He told me I had a great car (Prius) and that it will last for a good time longer.
Penny Kintz
Aug 22, 2019
4
Excelente servicio al cliente
Francisco
Aug 21, 2019
5
very good and very fast
gustavo
Aug 5, 2019
5
Everything was clear, friendly, excellent and fast...
Marco H
Aug 2, 2019
5
Dropped the car off, was ready in about 2 hours
Toyota2016
Jul 29, 2019
5
Had a great conversation and had my car processed smoothly, thanks!
PradatiusD
Jul 15, 2019
5
The first car I saw I loved it. Both the sales person Gustavo and the finance service manager Hussain were awesome. They answered all my questions and alleviated my fears . First car buyer and I loved every moment of it.
Ciedella
Jul 14, 2019
5
The dealer was very nice and respectful and helpful he explain everything that my car need ,
Luma jan
Jul 10, 2019
5
Had a great experience, thank you to the advisor Rudy Torres, very attentive and friendly.
Gabriela
Jul 10, 2019
5
I took my car into the dealership to get it serviced and I couldn't be happier. AutoNatio Toyota Weston does a fine job of notifying me when my Camry is due for servicing. This allows my car to be in the best condition so I can rely on it when I need to. This dealership attended to all the maintenance that my car required, and at a fair price. Lastly, this dealership provided a shuttle service which allowed me to grab a few things from a Walmart nearby, while I waited on my car to be serviced. Every time I visit the dealer, there is large amount of loyal customers waiting to service their car, and it's no wonder that the wait because they know their cars are in good hands. Thank you AutoNation Toyota!
ILoveMyCamry
Jul 8, 2019
5
I was attended by Daniel. Very profecional, excellent deal. Very friendly. Ma made several recommendations for when I had to return to my next service. Thank you very much, Daniel.
CarlosP
Jun 24, 2019
5
My sales advisor Hugo Jaime was excellent. He was by far the best sales rep I’ve worked with. I highly recommend him to anyone.
Erika R.
Jun 14, 2019
5
Nice and quick
Toyotarav4
Jun 10, 2019
1
La experiencia muy mala. Llegue al dealer feliz e iluminada.. me lleve mi carro pero un poco desconfiada, porque me estaban dando un carro con una raya. Y no me gusto.. pero ellos me dieron tanta seguridad q me iban a resolver el problema.. ahora los llamo y no me responden para darme una respuesta. Q falta de ética profesional, ni tienen palabra estoy muy decepcionada...
Maricela
Jun 6, 2019
5
I absolutely love this place! From Angie (Front Desk Personnel) to Tevin (Shuttle Driver). The service and atmosphere at this location is beyond amazing. Daniel Nardinocchi (Service Advisor) is the most courteous, knowledgeable and swift in his work. I live in Miami Lakes and have my car serviced in Weston because of the excellent services I receive from this dealership. I would recommend anyone interested in buying a vehicle to shop at Weston Toyota.
KitLeung
May 30, 2019
5
Excellent service with knowledge and experience.
Edmunds
May 23, 2019
5
I knew what I wanted when I walked through the doors of AutoNation Toyota of Weston. After looking online and visiting other dealerships, was about to give up on finding that one Truck for me. I was greeted with a warm friendly smile from Ms Sophonie Levasseur. At first i thought here goes another sales person that will try to get me to purchase something I did not want. She was the best. She walk me through the process of finding the right Toyota Truck i was looking for. They had to ship my New Truck to South Florida and got it done in a couple of days. Thanks to the outstanding team over at AutoNation Toyota of Weston.
Younghelp
May 16, 2019
5
Quick, easy and I believe well done.
Frank A.
May 15, 2019
5
Pleasant experience. All Employees were Courteous and professional.
Mr. Vazquez
May 7, 2019
5
Took car in for service. Pleasant and efficient service staff, quick and efficient service. Will definitely recommend and return for future service.
Alanblei
May 2, 2019
5
As allays, Auto Nation Toyota of Weston excels all expectations, clean facilities, fast service, quality parts, well trained helpful personnel like my Service Advisor Jose R always very professional and knowledgeable and in the parts department Ayleem, she is very friendly and great finding the right parts I need I travel 18 miles each way to have may Scion serviced there, my wife also takes her Toyota for service at Auto Nation Toyota Weston.
George Q
Apr 28, 2019
5
Came in without an appointment because my tire gauge light was and my keyless entry was not working. As usual Jamid Mendez made me feel at home and confident everything possible would be done to correct the situation. Jamid ALWAYS explains the options and takes excellent care of me and my car. You need more people like hime
excellence
Apr 25, 2019
5
It was very good work done fast and everyone was great
Thomas Foley
Apr 8, 2019
5
i would like the opportunity to thank Steve for his courteous and Professionalism
goog and fr
Apr 4, 2019
5
I’ve brought my 4Runner here for service since I bought it. The service manager, Al Corrales, is the main reason why I continue to bring my car back here. He’s honest, helpful, and always providing me with accurate information. He doesn’t try to sell me unnecessary services, and recognizes that, as a DIY guy, there are some things I can do on my own, he respects that, and I respect his level of service.
DubyaL31
Mar 18, 2019
5
The rep greeted me in a professional manner. Kept in constant communication with me in regards to pricing and estimate. Will be back for future services.
Ricky C
Mar 8, 2019
5
Excellent! In and out in 1 1/2 hour!
Ltjgbret
Mar 4, 2019
5
Muy atento y excelente servicio
Yolimar Gil
Feb 28, 2019
5
Fast service. Friendly staff.
Ricardo
Feb 25, 2019
5
My car came for it's routine maintenance, they were able to take me in last minute and finished with the service earlier than expected. Great service and excellent customer service.
LuisPerez
Feb 15, 2019
5
Made an appointment for car service and when I got there, my regular service advisor was not in that day. However, I was quickly able to see another advisor and all my service needs were listened to and noted. Waited for my car and all work was done in a very timely manner. Very happy with the Service Department at Toyota Autobation in Weston, Florida.
Hybrid Mom
Feb 5, 2019
5
Daniel Webb was my service provider and I highly recommend him. He answered all my questions and meet all his commitments in regards to the servicing of my vehicle!!
Paula S
Feb 2, 2019
5
From drive up until departure it was a perfect experience. Luis Romero Gutier was great. He even took time to explanation some features that I needed to use the Voice features.
Travelra
Jan 29, 2019
4
I had my vehicle serviced here because of a recall on my valve springs. I went to autonation toyota in Weston, FL and was helped by Rudy. He was amazing! Very friendly, knowlegeable, was always available to pick up the phone if I had a question and really helped me out a lot. My big issue was when I was explained about the service over the phone, I was told a rental car would be supplied to me. I bought my car myself at age 18 and have made payments on it ever since. When I got to the rental office, the unfriendly girl working there told me I would be unable to rent a car because I am under the age of 21. This rule makes no sense to me, because if I am allowed to own a car, (which may be subject to a recall in the future) at age 18, why can I not receive the rental car? This was very inconvenient and I had to have a family member come to get the rental. I am giving this review 4 stars because of Rudy's amazing service. Other than that, the rules about renting cars and the unfriendly customer service at the rental counter was unpleasant. My service was done in a speedy manner and they even offered to change my spark plugs for the price of the part, not the labor. This is very good deal and I was very happy about this. Autonation, why let people buy cars at age 18, but not have a rental if their car needs servicing before age 21? I know this is for insurance reasons but it is simply not fair.
emmatorres
Jan 28, 2019
5
The service staff, from the main "valet" routing the cars to the service rep, all worked to get my car into and out of scheduled service as quickly as possible. I had an oil change and needed new wiper blades. I probably could have gotten my wipers on my own cheaper but sometimes it is just easier to have the services done all at once, and some blades are just poor quality from COSTCO and Autozone. I keep going back to this place for my service.
WP-Weston
Jan 28, 2019
4
Great service....Michael Juan is a very reliable person. Thanks for your help!!!
YARIS10
Jan 19, 2019
5
They were friendly and super fast got me in and out..
Shanonra
Jan 15, 2019
5
Yudi Barzaga's customer service was a 5-star rating. She was very helpful, polite, kind, and was also very efficient in getting my car serviced. However, Toyota charges very high rates for vehicle repairs.
Abcdefg
Jan 15, 2019
4
I brought my car in because I had my wheels stolen. The service adviser, Jose Rivera, is someone I had dealt with before and the reason why I brought my car to this particular dealership. Jose is always on top of things and knows what he's doing. When my vehicle was under his care, he made sure to answer my questions and give me updates constantly. Unfortunately, once the car left his oversight and went to the body shop for the cosmetic repair stage, said shop dropped the ball with getting my car done on time and not getting back to me with answers. Ran out of patience after getting the run around for three days and spoke with a supervisor who was very helpful and professional. Got my car back and am happy with the wheels and repairs made. Jose made the whole experience bearable with this professionalism and ability to stay on top of things. The delays and communication breakdown with the body shop are the reasons I'm only giving 4 stars.
Zocandea
Jan 10, 2019
5
Excellent, Good attention!!!
anaperez
Jan 4, 2019
5
Very quick, easy and painless purchase, I would absolutely go back to this dealership for my next purchase.
ghmorris
Jan 1, 2019
5
Worked on the internet sale with Carol Mansour for a few days. She worked on the purchase (Not Trade) of my 2015 Sienna and clinched the deal. I was treated in a first class and professional way!
DavidM-FL
Dec 31, 2018
5
I must say that it was a really pleasant visit to the dealership to get this service done for FREE. Thanks for the amazing job.
Abe Batista