Thank you so much Sam you’re wounderfull salesman God Bless

Muy agradecido con el Sr Miguel Galvez, por toda su ayuda y profesionalismo, recomiendo 100% su trabajo. Excelente experiencia.

Daniel, as always, was exceptional! A couple years was my first time working with him, and I was so pleased that every time I go back for service I'm always asking for Daniel.

Its geting so annoying everytime i bring my car in for something minor having your service advisors try to charge me for a service i dont need. OR try to charge me for a service that i am covered for..because too lazy to check..They use to alsi wash ypur car after a service...they stopped that as well..promise last car i get at Toyota.

Miguel Gálvez sales consultant was an amazing sales person, I highly recommend him, he was on top of everything ans gave me great advice and Recomendation on my purchase. Thank you Miguel Gálvez for excellent service⭐️⭐️⭐️⭐️⭐️

Clementine was awesome. I'm so glad she was the salesperson assigned to me.

The personnel is respectful and professional . They listen to what you have to say and respond in a truly professional matter. Daniel Nardinocchi excellent services advisor.

The young man that did my car was very professional

Excellent attention by the salesman, but I can't say the same about the financial services people! One was really rude, another one ran my credit score like 100 times without telling me. They don't answer the emails and then when I pass by to ask for help i was totally ignored!

Victor was great. Service done on time. What else to expect he’s great.

Cesar was very helpful.

Always a pleasure going to Western Toyota everyone is just so kind and happy to see you. The people at checkout are great too.

Horrible.

Love working with Alvaro, he gives clear explanation of services and their benefits.

Manuel Prado was my sales associate before and trough my business at Auto Nation, thanks a lot for your support

Excellent service

We are so very very happy w you team and we love the car. Confort, security, and espacious for mi & mi kids. Thanks you so mucho for everthing

No one paid attention to me, no Prius available

Eddie (customer Financial Services) is so disrespectful. He talks about the protection plans, and tells you wrong information about them. He is rude and have zero customer service skills.

Sam the sales associate was amazing, very helpful and friendly, and Allen the finance guy was also great, took his time to explain all the papers and answer all my questions. Thank you great service.

Our Sales Associate Mr Sam you s very nice patient and gentlemen we happy with our Sienna and coming to buy 2021 soon

Sam and Eddie were the absolute best!!!!! Very professional and knowledgeable. Would highly recommend these guys and AutoNation Toyota Weston.

Easy to book appointments. Friendly staff. Good customer service and unlike previous South Florida Toyota dealerships/service centers, they do a good job with the car and they work fast. When my car needed to stay longer, they did not have a loaner available but did all they could to get me one as fast as possible.

Gregory Correia awesome customer service and Friendly. He was detail on all the information about my car and other services. Thank you

Excelente atención de Enríque Prado

Exelente servicio y atención. Buen café. Para los clientes.

I brought my vehicle back the next day for service issues. When the vehicle was released back to me, there was damaged to the paint. The staff denied responsibility. I was advised that someone would followup with me on 11/15/2021. No one contacted me regarding the damage. I will be calling corporate to launch a complaint.

Brought vehicle back the next day for minor service repairs. When the staff returned my vehicle after being serviced, there was damaged to the right rear quarter panel. The staff denied any responsibility. I was advised by a manager that I would be contacted on 11/15/2021 and video would be provided. No one contacted me regarding the matter. I will be contacting their corporate office. I had the vehicle for less than 24 hours. I am a retired Police Officrer and I'm very disappointed by the way this incident was not resolved.

Great dealership

good service as usual

Manager is kind of a sleaze. The place is nice but they try to scam you out of your money.

My husband and I were on the market for a new Camry Hybrid or RAV4 Hybrid. Our go-to salesperson at Autonation Weston has left the company. So our game plan was, on the day we browsed for a new car, we would give our business to the first friendly salesperson who said hello to us. A few days ago, we went to look at available new and preowned cars for sale in the parking lot. As there was a low inventory in new & used cars nationwide, our options were limited. As soon as we walked in from the parking lot, Sam asked if we have seen any cars that we liked. We told him we wanted either a Camry hybrid or a RAV4 hybrid. Sam did a search on the system and found 1 Camry hybrid and 1 RAV4 Hybrid that would be arriving within the next 2 weeks. He said after that shipment, the next new Camry hybrid will only arrive in January. My choice of colors were white, red and midnight blue and this Camry Hybrid was a silver. Silver was my 4th choice. After a long hesitation and many many more questions, we finally decided to sign on the dotted line. Sam was very patient throughout the process, listening to our needs and wants and closed the sale for our Camry Hybrid. We are very pleased with his service. We picked up our new car yesterday. It arrived earlier than expected.

Sam is a wonderful salesman who helped my family find an excellent lease. He was personable and negotiated a good price for us. Really nice man.

Horrible experience. Went in for a trade-in. I had a certified pre-offer from them. Made me wait forever and then offered me $1,850 less for no good reason. Enrique kept calling me "Niña" which is "young girl" in Spanish. Thinking I didn't do my homework on what my car was worth. After I said I wouldn't take their 2nd offer, he handed me my keys very rudely and refused to give me the offer in writing. I had to insist and then he only gave me the first offer not the final one I negotiated. He was so rude and condescending, I didn't even argue with him about it and left. I'm sure if I was a man he wouldn't have treated me so poorly. I was professional and polite the whole time. It's sad to see men undermine women still in 2021. I went to Auto Max, got my asking price and was in and out in 15 minutes. AutoNation Toyota management, this experience requires your attention, it was that offensive.

Very good at what they do quality work also great service personnel and lounge is comfortable

Aunque hoy día no se consiguen muchos carros nuevos, ellos ahí tienen algunos usados. Tienen buena y esmerada atención.

gave them 4 stars because they were fast and efficient. if they would have washed the car, that would be 5 stars- beyond expectations.

I just did another lease and got the 2022 XSE Camry. Icy White with red leather interior. Sidi one of the managers leased me the car and he was amazing...he knew exactly what I wanted and made it happen...from the time I ordered the car it only was 1 week by the time I got it. Peter was my salesman and he was fantastic!!!...My finance guy was Yabony, very organized and efficient and explained everything to me. And Javier the smartest tech guy I ever met showed me everything I needed to know about my car!!!! When this lease is over I will do it again!!!!

Great!!!

Muy bueno y amables, la persona encargada de recibir los csrros es una persons buena y educada

Professional, honesty, and reliable.

5000 in and out within a hour.

Excelente atención 👍

Service was great

I freaking love AutoNation it’s the best place to get your car, especially from Eddie; he is truly the best and always come thru. Can’t wait to bring more family to come purchase

Thank you very much for a very pleasant experience. I used to dread taking my car for service because of the length of time it took. I can truly say that all that has changed since I've been going to Weston Toyota for service. Mr Rivera is a very knowledgeable person and makes my visits for service as short as possible. Will keep taking my cars there for any mechanical and maintenance required.

Hace meses compre un carro era mi primera compra de carro usado financiado. El total eran 14 mil por un yaris2018 y cuando me meto al Banco a revisar le debo 20 mil al carro. Me cobraron 6 mil de mas. Aparte el carro no le sirve el arranque lo lleve a servicio y lo solucionaron con cambiarme la bateria y me dijeron que justamente lo Cubria la garantia hasta ese dia que si seguia persistiendo el problema tenia que llevarlo y eso lo tendria que sacar de mi bolsillo. Por favor tengan cuidado a la hora de firmar . Yo lo hice con los ojos cerrados porque un paisano que trabaja alli me iba ayudar y lo que hizo fue hundirme. Pagar 20 mil dolares por un carro 2018 usado es un robo sin Armas.

Una atención perfecta de parte de los empleados

Excelente servicio!! Aclararon todas mis dudas

Excellent attention and customer service!!

Victor the Service Writer

After waiting for an hour, the issue wasn't resolve and it was to late to be able to provide me service, no taking in consideration that I am from out of town

Thank you Scott Krohn and Hugo for your exceptional customer service and for making my car selling process painless. You both were AWESOME.

Estamos realmente agradecidos con Daniela, es una vendedora extraordinaria! Su paciencia y perseverancia hicieron que yo saliera con camioneta nueva que no estaba en mis planes jejeje para ese momento y mi esposo una semana después por la que tanto quería 😉 Mil gracias también para Ali, James y Gustavo.

I pay for the 15,000 mile service in advance. They didn’t Service everything that was paid for. I’ve called the dealer and the factory and they will not do anything about it.

Excelente atencion del Sr AL Corrales

Great visit, no pressure. the representative had all the information i needed about the car and showed me in detail all the features.

Firas Shuelb was on the ball. Great purchase experience.

My Tacoma was in for the 15,000 mile service on Friday. Which includes tire rotation, air pressure, top off washer fluid, brake fluid, coolant levels and battery water. I noticed 2 days later that 2 valve stem covers were missing off of the right tires and the 2 on the left side were about to fall off, so I decided to look at all the fluid levels. The washer fluid was low and the battery water was low on 2 of the cells. It was lower than the lead plates. That in it self can cause a shorted cell and kill the battery. I called the service department on Monday, waited almost 1 hour to speak with the Service Director Hector. I told him what I found and also offered him photos of the work that was not done, which I took care of myself already. He wanted to see the vehicle, I told him again that I already topped off the fluids and replaced the valve caps. He defended his mechanic that didn't do the work. I have no proof that the tires were rotated so I assume that was done. We went on and on for 10 minutes getting nowhere so I asked to speak to the G.M. he asked me several times if that is what I wanted to do and I repeated let me speak to the G.M. Next thing I hear is a dial tone. He hung up on me. I called Toyota Corporate that evening and filed a complaint against the dealership. So I had paid (up front) for a service that they did not do and then lied about it. This morning I received a call from Lisa Robertson from the dealership, after we went thru the series of events she basically said “That if I had noticed the issues before I left the dealership they would have addressed it". So I guess you have to check on the repairs or service that an ASC certified mechanic does to your vehicle at the dealership! All I wanted was them to admit that the mechanic did not do the work and to apologize, after Hector hung up on me that changed my attitude. At this point I am still waiting for the G.M. to call me, I wonder if he will.

Me gusta

Won't be returning! Since buying the car from this dealership, have been disappointed - at almost every turn.

Went to purchase Toyota Cross. I must purchase appearance protection, dent protection, upgrade pkg which Includes non factory window tinting if I want to order car. The most ridiculous & unnecessary options to make another 2k off the car. Owned 3 Toyota’s & never required me to purchase.

El trato de los vendedores excelente la rapidez de la negociaron fue una maravilla te hacen sentir como que eres de la familia la limpieza y el orden de las instalaciones excelente, la variedad de vehículos tanto nuevos como usados es impresionante , recomiendo que pregunte por Aceneth es una vendedora excelente que respira un Aura de positivismo maravilloso saludos

Not helpful in finding a car. Ok staff but unfortunately pushy and with a business only mindset. Not a good client oriented environment.

Sam is the best, very helpful! Would recommend!!!

My person's name is Rashan Seeram, and he is the best Assistant Service Manager I have ever known, he is excellent, very lovely, very professional. Mr. Seeram also told us what we needed, not what we want to hear; he was honest, also told us what time the car would be ready. It was ready way before we expected. Great Job! Thank you, Mr. Seeram.

Fast service, I arrived at 5pm had a wheel alignment performed on my 4runners and was completed by 6:15. Pretty fast service on a Friday.

Great place with super friendly staff

Quick service and professional support from Greg Correia

la atencion del personal fue muy buena y cordial

Very bad experience, I had a appointment at 8:45 today to get oil changed. Told me it would be no more than 1hour to 1:15minutes. So, 1:30 min. later I went to service rep. Greg and asked if my car was done? It was parked out back in a line of cars. They didn't even start on it. I demanded my keys and left.

So this is the 3rd vehicle I’ve published from Autonation in the last 10 years and the 2nd car I purchased this year. I guess you can say I’m a satisfied customer. We keep our cars for a long time because I’m cheap and I’m not a fan of the car buying experience, however Autonation and Chery Thompson. made the experience easy and stress free. I felt I got a fair deal. I TRUST Autonation and the quality of their vehicles. When it’s time to replace my Tacoma I’ll will definitely go back to Autonation and Chery. You guys ROCK!!

Autonation Toyota in Weston FL diagnosed and fixed my issue with the Safety Connect system in my 2013 Prius on time and as per the quote. Excellent work and I will definitely recommend them to any that needs service on their vehicle. Rashan (my service rep) is a very good communicator and kept me informed every step of the way.

So this is the 3rd vehicle I’ve purchased from Autonation in the last 10 years and the 2nd car I purchased this year. I guess you can say I’m a satisfied customer. We keep our cars for a long time because I’m cheap and I’m not a fan of the car buying experience, however Autonation and Chery Thompson. made the experience easy and stress free. I felt I got a fair deal. I TRUST Autonation and the quality of their vehicles. When it’s time to replace my Tacoma I’ll will definitely go back to Autonation and Chery. You guys ROCK!!

I regularly service my car here. Always 5 star service. Informed us every problem and price before any repair. Highly recommend.

The service center is always amazing in helping in any way! They are awesome!

Recibí la atención de Alvaro Gutierrez muy profesional y muy amable.

Rashan is what you want out of a service manager. Professional with excellent customer service!

Quick and smooth, thanks!

we love taking our 2019 Toyota RAV4 to Toyota Weston

As usual, my experience at Toyota was great. My advisor Alvaro was very nice and professional and kept in touch with me as soon as the car was finished. The car was finished very quickly this time so I was very happy. Thank you,

Always extremely courteous and efficient.

We just had a simple maintenance appointment but Greg Correia treated us with utmost respect as valued customers. Thank you!

very good service and fast. I had a short wait

My Service Agent, Jose, was awesome as always. He checked my records and made the right recommendations. My service was fast and on point. Thank you Jose and Autonation for always making my experience there a good one.

Service was good but wait was 3 hours. Longer than normal

EXCELENTE ATENCION, MUY PROFESIONALES.

Great Service from start to finish

I got my vehicle serviced again at Auto Nation Toyota in Weston, Florida. My service advisor Michael Juan is an outstanding employee who has always been courteous, helpful, straightforward and always makes feel like a valued customer. I commend the staff for outstanding service and would like to recognize Mike Juan as a top notch employee!

EL PERSONAL QUE LABORA EN ESTE LUGAR ES MUY CORTES.

Great service!!! Rashan did an amazing job!

Good Work :)

I have to say that I normally despise having to go to the dealer and/or get service but Toyota of Weston never ceases to amaze me. I waited less than an hour and they were very helpful.

Auto NationToyota went above and beyond to help me get into the vehicle I wanted and has been extremely helpful with any questions and concerns that have come up pertaining to my truck.. will definitely recommend to friends & family when they are in the market for a great car from a wonderful staff of personnel. Thanks Again Auto Nation!!

Very helpful, left happy. Those guys are the best. In all departments

From my salesman Sam Faizan to K. Cooper (Pre-Owned Sales Dir.) and including Eddie Grigorian (Customer Financial Srvcs. Mgr.) my experience could not have been more pleasant, easy and truly the best I've ever had at a car dealership! Thank you all for helping me during this purchase, you made it effortless and I highly recommend Autonation of Weston to anyone looking to buy a new Toyota!

Good customer service

Victor Llanos has been my service advisor for over 15 years. Always professional and knowledgeable. Takes care of both our Toyotas and always does an excellent job getting the service work done fast.

Mediocre service! Very slow check-in, even with an appointment. Charged a premium price for a simple oil change. They should consider a complementary wash, considering how long they kept the car. Fortunately, there are other Toyota dealerships in the Miami area.

La atención de la vendedora Chery fue excelente y de todo el equipo en general de AutoNation Toyota Weston me atendieron muy bien. Quedé muy satisfecha!!!! Y los recomiendo 100%.

Couple of things... I had a flat tire on my car, unrelated to Toyota, I just happen to be near this place when it happened. The service department was closed. You would think that being a dealership with so many vehicles to test, someone would have a device to put air on any of the vehicles for testing should there be a need, right?... Nope, nobody was able to help or better nobody attempted to care to ask. Everyone was a sales person, but customer service was on the floor. I will definitely NOT BUYING a car from this place even if it was the last dealership on earth. I ended up taking an Uber to Walmart, buying a power pump, putting air on the tire enough to drive to Tire Kingdom and fix my flat.

Very satisfied as always with the very good work of Jose Rivera! Great work of the service team!

Auto Nation is very organized. They always return your call and follow up.

The entire team made the trade-in and buying process super easy and fast. They worked to make sure I was happy with my payment terms and that I was able to walk out with a smile on my face. No haggling, no pressure.

Went in for an oil change and tire rotation and when they returned my car they had switched one of my hub caps for a worn out generic one and the glove compartment was on the floor. They also left oil stains all over my car.

Had a wonderful experience, Jerry and his finance Manager Ali are great 👏 👌 😀

I went in for an oil change and tire rotation and when they returned my car one of my hubcaps was replaced by a generic version and the glove compartment was on the floor. They also left oil stains all over

Took my brand new car in to get serviced on something that was a problem from the factory. Had a 2:30 p.m. appointment. They took my car sent me home because they had to order the part. As soon as I got home they called me to drive back to pick up a courtesy car. Upon returning they had me wait another hour and then offered me my choice of cars?!? If they had so many courtesy cars why did I not leave with one until so many hours after my 2:30 appointment??? Why did I have to drive home and then back again and then wait? This service depart is so poorly organized it can drive a person to tears. The manager, a Mr. Landrove, was no where to be found. The only person to save the day was the cashier named Oscar. he was calm collected and highly overworked. No matter how stressed the customers became he kept people calm. he deserves to be manager.

Jose Rivera is my service agent. He always makes me feel like he cares and doesn’t try to make me get service that I don’t need. I’ve always feel welcome when I work with him. I will continue to go to AutoNation service primarily because of Jose. I also recommend him to my friends and family.

Outstanding customer service from Assistant Serv. Mgr Al Corrales. took the time to explain the issue.

Was it really good experience

AutoNation Weston Toyota is awesome. Every person we met was friendly, knowledgeable, and professional. My latest visit was for service on my Prius. The service agent, Jared Johnson, explained my options and was extremely helpful.

Fue estupendamente rapido y el lugar muy comodo para esperar la hora aproximadamente que espere

Service very quick and professional but their car wash was broken. Was really looking forward to getting my cat washed. So had to pay out of my own pocket to get my car washed. I wish they would give our coupons or voulchers to local car wash to make up for it.

I got a nail in my back passenger side tire. I had to have the donut put on the car so I could drive home. I went to AutoNation Toyota of Weston to have the tire replaced as I had driven on the tire flat and the side wall was damaged. I had purchased the tire protection plan when I bought my car. While they didn't have the exact tire instock and had to order it for me, I thought the service advisor, Cesar and the technician, Ben, were very professional and did all they could to inform me of what was needed. When I returned once the tire came in, they were quick and efficient and did not have to wait long at all to get my car back. Very pleased.

José Rivera in service is the best! He is always so friendly and he goes above and beyond! I love my Toyota hydrid, it’s so comfortable and efficient!

Great friendly service. Work was completed as promised. My advisor was very professional, personable, and a real person. A 10 service!

Me gusta, el servicio es muy bueno

En mayo de 2019 compré en AutoNation Toyota una batería que ofrece 84 meses de garantía. En Agosto de 2021 (25 meses después) fui para que me la revisaran porque estaba fallando y me dijeron que había que reemplazarla. Les pregunté si estaba cubierta por la garantía y su respuesta que luego de dos años la garantía cubría solo el 50% y que debía pagar casi $120 por reemplazarla, sin embargo eso no me lo explicaron en ningún momento en 2019 cuando compré la batería.

A good clean dealership with large waiting areas and attentive staff. My main gripe is that I made an appointment and arrived 30 minutes early, yet making a key copy took 3 hours because they had too many customers. What is the point of appointments if they're just going to overload themselves, anyway?

Best car buying experience my husband and I ever had. Scott was our sales rep and allen was our finance specialist for our loan. I've always dreaded buying a new car not here. A++ service. Thanks guys and Auto nation

The washer fluid resiwar wasn't filled up., also the radiator fluid was added and the over spill not cleaned up. The vehicle was taken there for an oil change at $39.99 due to a coupon and drove out with a $300. bill. The dealers at times sells you things that the car doesn't need done to them but then yet that's how they make their commissions. Based on the sticker that they place on the windshield oil was due on 01/21 at 45,400 miles and I took it on 8/21 with 44,600. Which means as you can see I hardly drive the car. Then they sent me an email that read that the car needed a tire rotation but then yet I wasn't advised by the service advisor, but then yet it's all good because it was done by me. Please stay informed about your vehicle. Be safe and God bless

Excelent services, person attend fast and really friendly

Great experience! In and or in 45 minutes!

Excelente atención ,amabilidad de todo el personal , buen servicio con los clientes 👍😁👍

great place , reasonable prices . Jared was so caring

Our dealer was Scott Krohn. He was great, worked the details over the phone with my wife. I came in to the dealership and hardly waited, they were able to get me the payments I wanted with the APR I wanted, the finance manager Allen Godfrey was great also. Even on his day off or out of the office he was able to reply to my concerns. I love my vehicle, I would recommend to anybody who needs a great car for a great price. Best car buying experience Ive had so far.

I always know I am going to get quality care. Also, they keep track of maintenance schedules. I never have to produce a receipt if a battery goes bad before the end of the warranty. And if I decide to wait, the surroundings are kept clean and inviting.

Excellent Services

Servicing was fine. In and out within 2.5 hours. Prices however were 50% higher than anywhere around. Tire "deal" would've been $650 for 4 tires. Other places were starting at $450. Brake flush was $130. When I asked a competitor later, same service would've been $79. Fool me once, shame on me. But unlikely I'll be back for service anytime soon.

Excelente experiencia. Todo el personal muy amable. Gracias!!!

Great service and guidance from Gerardo at vehicle exchange VIP 🤗 and Eddie G. from Finance as well! I truly recommend Autonation Weston Toyota for their leasing and financing services.

Henry was great. Usually my experience at this dealership is par at best, but he exceeded my expectations with his knowledge and great attitude. I was in and out of there within an hour and the repairs to my engine cover were perfect.

I had a coupon for $20 off any service. No restrictions. The service advisor made up some story about the coupon being valid for only a $100 oil change using Penzoil. I did not feel like arguing but the fine print does NOT reflect the service advisor's words. I do not like being lied to or manipulated.

The best service ever. Jose Rivera is my service advisor and he is so AWESOME, always taking such good care of me and advising me of exactly what is needed and necessary and the related costs and I don't feel like I'm being taken advantage of or 'getting ripped off'. My vehicle always feel in such excellent condition afterwards.

Excellent service from Jose Rivera, he helped me with my problem for sure I'll be back

Always the best service provided, Daniel is always willing to answer any questions with a smile on is face.

Amazing place to buy my new car. Mateus is a great seller and always help me with the best option! I recommend!

Had 11:30AM appt for regular service and I asked how long they thought it would take and the guy says by 1:30PM. They discontinued the shuttle service "because" Covid. I asked to be called when vehicle is ready and I would go get something to eat. At almost 4PM I had to call and ask what was going on amd they tell me it's been ready. Nobody called me. Employees are rude. They're supposed to be masked but half of them had their mask under the chin. So no shuttle because covid yet employees don't wear their mask. I could go on about the baf service but I'm done wasting time on this place. I recommend you go to any other dealership, it can't possibly be worse than this one.

If you are a USAA member, using the USAA Auto Purchase Program, and live in Miami-Dade county and are shopping for a New Car (Toyota!), contact Omar Simpson from Auto Nation and he will give you the best most sweetest deal ever!!!!

Great experience! Our Service Manager, Cesar Saiz Diaz, was very knowleadgeable and helpful. I will definitely schedule my next service here again.

Excellent, Best experience, My service advisor jared made me feel that he care and was not trying to up-sale me. I felt like I could drop my guard a little bit and let the dealer take care of my car. He listens and explaines with the details, went over my car repairs and what I thought was going to cost me a fortune, was something very simple that didn't cost nearly half what another shop said it would. I'm giving them full 5 stars.

Buena atención y servicio

Muy buen trato, profesional y amable. Estuve muy poco tiempo de espera y la verdad me siento muy agradecido con mi visita a este dealer.

I had a 9:15 apt. I arrived about 9:05 didn’t see advisor until 9:40. He was so slow and deliberate about looking at entire history of my car. I think he was trying to find extra work to add to the bill. Asked why I hadn’t had transmission flush done sooner. Told him I get the required work done as per my warranty. He kept going over same information and re reading the maintenance history of my car. I asked to have brakes checked . He told me I would get a call with update on what was needed. I waited over 2 hours without a call. When I called the service dept for update was told car was ready . No one could explain why I never got a call . Not only did I not get a call when I reached the service dept. I could barely understand the person on the phone due to a very heavy accent

I found the car online, went to this dealer. Sales person was nice, attentive and did test drive after copying my license and insurance (as expected). Car was good, I know there is no negotiating, but I needed to understand all the "other" fees they charge. Store manager came to speak with me as I had asked salesperson about the fees and his answer was "its over estimated, as we don't know what Tallahassee will charge"... pure BS, but ok. I came back on the promised day for test drive with the person for whom this car was for. Same thing from sales person. I decided to buy it. Now I know that during COVID, many businesses hurt, and used cars are like gold now, but it will level out, and dealers will be hurting again, licking wounds, and courting customers. As I decided to spend +$20K on this dealer, plus all the "other fees we make no money from" (please do not insult your customers' intelligence), I was surprised to be pointed to a vending machine when I asked for a cup of water. The car was delivered unwashed with 1/3 full of gas. Ridiculous, and after the pathetic treatment by a 'Customer Financial Services Manager" who had zero training on how to upsell any services (I felt so embarrassed for him) and did not know how to explain any of the fees and why their tag/titles fees were so much higher than those published by the FL DHS, I just hung on to the product, knowing I would never ever return. This dealer is surfing a temporary spike in used car prices, and will fall flat on their behind once business gets back to normal, prices normalize, and they need to return to courting (pretending to) and caring for customer RELATIONSHIPS, not TRANSACTIONS. This review's 2 stars are propped up by the sales person only.

Excellent overall experience 10 Stars!

Bad they didn't pay me what my car was worth

Very happy with the service . Representative very honest and profesional.

Great service!

Muy Lindo y limpio, y lo mejor la atención de su personal muy Educados los Felicito, que Díos los Bendiga.

After visiting dealers of multiple brands, AutoNation became the best option. Carol Monsour was my agent and she really made a difference. Despite the cars shortage, she was able to provide options and answer my questions, and I felt valued. I bought a Camry and it was a great choice.

The customer service at this location is terrible. I am getting transferred to get more information about insurance and no one is picking up the phone or return my calls.

Extremely poor communication from sales team. Please check prices with other dealership before buying from AutoNation Toyota Weston. My experience is very bad with AutoNation Toyota Weston.

Thanks so much to Daniel and Auto Nation Toyota for the great customer services that he give me every time that I need to bring my Toyota hatchback for maintenance so I always give my car to him , he is very professional and give the best of him in his job so thanks so much again and enjoy the day and be safe

Sold my Toyota prius to the dealership with Hugo, fantastic experienc.

Sam and Eddie did a wonderful job helping me with my car. Thank you. Excellent service

Excelente atención la de Daniel, resolvieron el problema de mi camioneta gracias

I bought a car on a number of lies that multiple AutoNation employee used to deceived me. This was my first time buying from a dealership, I usually buy privately, and I will go back to that method. I found the car online, made an apt to see it. The sales man, Gustavo was a very strong salesman. He answered all my questions like, the timing belt was done recently, the car was louder because it had a V6 engine and it had gone through 125 point check. He encouraged me to bring the car back to AutoNation if anything went wrong. I purchased the car. On the way home the car started shaking at 60 mph. I went to my mechanic who told me it needed new shocks, front axles and tires. I attempted to call Gustavo, my salesman, and was unsuccessful so I drove back. The awkwardness when Gustavo saw me was unbelievable. It was absolutely obvious he was not happy. He told me to wait while they looked at it and it would take about an hour. Well, 3 hours later I asked for an update but Gustavo told them I left. We sat at the same table in the well lit lobby area and did not move. There was so much awkward tension, I had to ask if this was affecting his pay or something? 3 hours later, I got a rental for 2 days. The woman said to come back in 2 days no matter what, even if sales people say not too. Two days later, Gustavo and manager call saying I do not need to return the car and that they have taken care of everything and will let the rental team know. They said they were waiting on shocks to arrive and that was the wait. I confirmed they were replacing the shocks, as well as the axal and tires, they quickly responded yes and it would be ready Monday. Tuesday I called and Gustavo said I could pick up the car on Wednesday. So I arrive Wednesday with my loaner car and the woman was not updated. She marked me as two days late. I relayed what her team had told me however, she was unaware. Next, Gustavo came over and I mentioned the shocks which he told me that parts take a long time sometimes and local shops didn’t have them, so they needed to wait for out of state ones. I blindly accepted that and asked for the R.O on the car for a third time. Driving home, I noticed the shocks were not listed. I called the service department and spoke to the manager who told me the shocks did not get done. Unfortunately this was not the only lie Gustavo gave, the car is NOT a V6, the car does NOT have a timing belt, and shocks and axles are on the 125 point check was not done on this particular car. Gustavo's response to me was that he was not a mechanic. I do not believe the car was serviced before it was sold to me as a certified AutoNation car, I have asked for the original R.O 4 times and they have not sent it to me. Furthermore, I was told that the car needed new CV joints, so I brought the car for the new parts. The parts came broken. Days later, I received a text from Victor saying my car was ready. I was relieved that my AutoNation experience was going to be over, however driving home, the bottom shield of my car fell off. I called Victor and told him what had happened. His response was that the mechanic had noticed the shield was loose so he ‘bungeed’ it up. And allowed me to drive home without telling me the bottom of my car was loose. Their solution was to send the mechanic to my house, an hour away, after his shift which ended at 7:30pm. The mechanic arrived, he said there was no way to fix the TPMS light and he removed the whole bottom shield without replacing it. I took the car back to AutoNation for the TPMS light and Jamid, in the service department was the only employee give his assistance. I was grateful because he said he replaced two tires and new sensors. A year later I am astonished at the lack of ethics AutoNation in Weston. I added a picture of how the 'new' sensor was EPOXIED on. I moved and took my car in because the TPMS light was on and the business manager had never seen anything like it and needed me to see so I wouldn't go back to whoever did this. I wrote to management and never heard anything back.

I was extremely satisfied with the service received from Auto Nation Toyota in Weston. The service representative was very courteous and professional. After service was done on my car, he went over the maintenance areas that were performed. Everything took less time than he originally had indicated. Great job!

Thank you to our GREAT Sales Person Miguel Galvez for an excellent buying experience for our family vehicle. Miguel was very detailed in his dealings with us. He also was very helpful to show our family the options available on our vehicle, and made sure all our dealer service items were 100%. Miguel even came into the dealership on his day off several times to ensure a seamless buying experience for our family. Our hats off to Miguel for his hard work, and the Team over at Auto Nation Toyota of Weston.

Best customer service experience time and time again! A bit out of my way but worth it because of the service, can't say enough!

Hands down the best car buying experience I’ve ever had! It was totally worth the drive. I would recommend this dealership to anyone looking for a huge selection of cars or trucks, new and used. I would like to especially thank the best Financial Service Manager at the dealership Husain Khan! Who went above and beyond to get me the best deal possible. I also would like to thank the the best Internet Sales Manager Johnny Rivera for taking such great care of me! The both of these guys make a great team and created an amazing experience!! Thank you I love my new car!!!

Yesterday I, brought a used 2017 Toyota Highlander SE and the condition of the truck was brand new. My Sales Rep. was Harold he was awesome. My wife and I took the vehicle for a test drive. We weren't pressured into buying the vehicle at all. We also had a trade in (2008 lexus IS250) after some back and forth with the trade in value. It was $500.00 less then what I wanted and that wasn't a deal breaker for me. As some reviews said we wasn't stuck in financing for hours. Two hours max for the sale and were driving off in our new vehicle. After the sale Harlod knew I wasn't too happy with only getting one key fob for the truck. So this Thursday I will be picking up a second key fob for the vehicle no questions asked. My wife and I were greeted when we first walked in and felt very welcomed. The price we saw is what we paid and no hidden fees... We had a great experience here... I will recommend Toyota of Weston and ask for Harold.

great service department

Sweetie was a great help for us to buy our new cars! Excellent service! Thanks 5 starts for her!!

excellent service especially Danny my service advisor

I highly recommend going to Autonation Toyota for your next car. Jose Landaverde was my sales consultant, he did an outstanding job making sure I was informed and helped me pick the right car. I also want to mention Eddie Gringorian he was the finance manager I was dealing with and I can truly say he really listens to what you want and has the customers best interest. If you go to AutoNation Toyota make sure you ask for these two!!

Always excellent service provided by Service Manager, Howard Herman!

Arrived to my appointment with Mr. Daniel Webb, I was promptly greeted and made comfortable, Mr Webb proceeded to explain what was going to be done to my car on its first service, asked if I had questions and or concerns, I needed some help setting up phone and radio, Mr. Webb answered my question and assisted me in learning what to do with my phone and radio, my vehicle was promptly and professionally serviced. I will definitely be having my service done at Weston Toyota, and will be going back to Daniel Webb. Will recommend Weston Toyota to family and friends. Thank you, for a very pleasant experience. Very friendly and professional staff, from gentleman that greeted me to the valet parking. Cashier very friendly and professional. Exceptional Service Dept .

I do not recommend automation Toyota Westin. While the staff are good. and the service department is great, they will Nicole and dime you. I leased and everything was good until that lease ended and I renewed. I was charged for extra miles and wear and tear. I have never heard of this being done when releasing a car with the same dealership. my family has been leasing for years, not with westin Toyota but other dealerships. I did get my father in law and aunt to lease with Westin Toyota, however they along with me will be leasing elsewhere when our 3 leases are up. Hope the $500 was worth losing 3 customers and the good will that leaves with us.

They had my car for around a month for a recall in which the part was on backorder. I went to pick it up when it was complete. The battery was dead and needed to be jumped. I had to replace the battery because they left it sitting there with no maintenance to keep it going and no response when I asked them about it. This is unprofessional to give a car back to someone in none working order when it was given to them with nothing wrong. Now it cost me money that I do not have to replace it. Absolutely upset about this.

I have purchased and serviced two vehicles here at AutoNation and I am very happy with all my experiences. They are courteous and helpful whether it be for a purchase or parts and service.

I had a very UNPLEASANT experience when about 3 weeks ago went to this Dealer on a Sunday to lease a Toyota CRH of a pearl white color. I was asked to leave a deposit and come back to do the paperwork. A sign was left inside the car saying that it was sold, so I felt confident that there were not going to be any problems. The salesman Giovanny Castano was incredibly helpful through out the transaction. I put the insurance with the VIN number of the car and received a receipt saying that the car was reserved to me, When I went back to pick up my car, the dealer had SOLD IT. I went into shock. I could not believe what I was hearing!!!!!... I needed to return my rental car that morning and I was absolutely devastated by their behavior. Giovanny, who had all the paperwork ready for me to sign, was also very upset. It seems that the car was sold the night before I arrived. Only when the manager MARIO RUIZ found out about the facts, arrived at a solution and I had a car by the following weekend. I want to make clear that this was NOT a misunderstanding. The car had a sign that it was SOLD. Although the Manager found a solution and I had a car of same color (which apparently is not easy to find) I was left with a bitter sweet memory about this experience. Very unfortunate.

Amazing team! Peter, Hugo, you two are great! I am satisfied with the customer service, communication and going over and beyond. I WILL recommend this company to my friends and family!

excellent service, highly recommend

Yes! Friendly, efficient service.

Went in for oil change and to check brakes. Was told I need an alignment and they would check the brakes. I told them to go ahead and do the alignment. When they text me about the brakes they also mentioned some filters that needed to be replaced (nothing about alignment because we had already discussed that). Told them not to replace the filters just do the brakes. At the end (after almost three hours) I was told they did not do the alignment because I declined the service. I never declined. I actually told them to do it. Will go back to my original place at Lipton Toyota.

Excellent Service! Knowledgeable personnel. Will take an appointment.

I just had my first service on my Highlander. Cesar was my service advisor and made sure the process was flawless. I will be back for my next service and know exactly what to expect.

****BUYER BEWARE**** If I could give them no stars I would. Be very cautious buying a used vehicle from this place, they claim to inspect and certified…. I purchased a used Jeep Wrangler from them 3 weeks ago that they claim was inspected and certified. Within two day of owning it I had to replace the CV joint on the drive shaft that was bad and there was clear damage visible when I inspected it. Now since all of this rain the past 2 weeks I have discovered a water leaks or I should say water falls on both door that flooded the interior. I had to pull the drain plugs and the carpets out to let dry due to the wet dog smell from being soaked. When brought to their attention I was basically told to go kick rocks it was sold as is and it your problem…. Not to mention while doing my own routine maintenance because the engine had a miss, discovered two cracked sparks plugs and all 6 looked like they hadn’t been changed ever. These are all things true ASE Certified Mechanic should have been able to identify when doing a proper vehicle inspection and certification….. Morale of the story unless you want to get screwed out of your money go elsewhere…… DON’T WASTE YOUR TIME. see picture if I could upload the video of the water leak I would have….

They are good , reliable and honest

They provide very good service. will definitely recommend.

I took my car in for service. Even though I didn't choose a sevice person Jose came to me and was very professional, courteous, and kind. I was a bit nervous because of my previous experiences but I was very pleased with Jose and he will be my service person from now on.

I went in for a tire issue. While there, I had the good fortune to work with Jose, who was a top-notch employee in every way conceivable . . . very knowledgeable in his field, very personable, and had the rare ability to speak about car issues in a way that the common lay-person could understand. He was an absolute pleasure to work with. Straight A's on Jose's report card.

Good people but not car wash 🧼

Exceeded expectations

Excellent customer service.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Thank you to Sam for getting me into my Hybrid Highlander today! He’s the most trustworthy salesman I’ve ever met. The numbers didn’t change and I shouldn’t have wasted my time anywhere else. He encouraged me to do my due diligence and I came back because the others didn’t listen to what I needed / wanted. Thank you again for your help!

Jose was great he did a great job, Jose was great he did a great job

AutoNation Toyota Weston is safe, efficient, professional and friendly, and they always do excellent work in the time frame promised. Jose Rivera is hands-down the best Service Manager I've ever had the good fortune to deal with. He's always friendly and warm, and his advice is always honest and reasonable. I know I'm in good hands. Five stars! ⭐️⭐️⭐️⭐️⭐️

Everything was great. Service excellent and fast! Thank you Kurt!

jorge is five star he cares he calls

Israel was my service advisor, he was so friendly and got me out quickly. Also he informed me very well on what my car needed and the perks I have as well.

Al my service rep is great and the whole dealership is outstanding thanks.

The service advisor was very helpful, accommodating and knowledgeable with my questions. The service was on time

I didn’t have an appointment, I arrived, and they took my car to the service in few minutes. Approximately an hour later, I got a call to let me know that I could pick my car up. For me, it was speedy.

After waiting for almost 3 hours with an appointment, I'm yet to get the service done.

Victor Llanos was professional, friendly, knowledgeable and helpful. He knew I would be waiting on my car and got the car serviced quickly.

I was taken care by Israel Raud he was very nice but I came home I had a collector?s item small bat in the side of my passagers seat it was taken I?m highly upset about that

After 2 hours of waiting for a oil change found my vehicle in the parking lot . Service advisor forgot to inform me it was ready for pickup.

My experience was good I went for an airbag recall. It was quick and Jose took care of me.

Service Dept was excellent !!

DO NOT GO OVER THERE, We went to lease a toyota corolla of 24.000$ 36mo/ 15.000 miles, and our surprise was that the manager was trying to scam us with a LEASE OF 600$/mo,10k miles of a TOYOTA COROLLA?!!!. We have a excelent credit and they gave us that offer?? We went to MERCEDES BENZ, AUDI, BMW, VOLVO and TESLA and all those cars previously mentioned the monthly lease payments were CHEAPER than the COROLLA! A audi A4 45 TSFI fully loaded of 52.000$ in a LEASE of 15k miles/36mo was 100$ cheaper than a TOYOTA COROLLA, the sales man was super nice at us and he understood the situation but the manager tried to sell uf that car, and that toyota is not comparable to the Audi or the brands previously mentioned, I will NEVER gonna go again in my life to that dealership. After the went over there we went straight to Audi and bought it, they are crazy is they think that someone is that stupid to lease a COROLLA for 600mo/10k miles NO VAYAN PARA ALLÁ!! Fuimos a hacer un lease de un toyota corolla pero anteriormente habíamos ido a marcas mas premium como AUDI, MERCEDES BENZ, BMW, Volvo, TESLA y pensabamos que nos iba a salir un lease de un carro que cuesta la mitad de uno de las marcas anteriormente mencionadas por la mitad obviamente, nuestra sorpresa fue que nos intentaron hacer un LEASE the un COROLLA ni siquiera el mas equipado, POR 600$/mensuales y con 10k millas ademas de dar 3500 de down!!!!! y con credito excelente, porque tenemos 789 de credito!!!!! Muchísimo mas caro que las demás marcas premium, el manager nos quiso estafar, el vendedor el cual tengo que felicitar ya que se porto muy profesional pero el manager si nos quiso vender ese carro a muy sobreprecio y literalmente no tenia nada que argumentar porque un Audi A4 45 TSFI el mas equipado que tenía un precio de 52.000$ salía muchísimo mas económico que el COROLLA por mucho por 100$ menos al mes y era 15 mil millas y 36 meses con 2500 de down, definitivamente nunca mas voy a ir a este dealer en mi vida, una horrible experiencia gracias al manager que quería hacer muchísimo mas dinero en un carro que no vale NI es la cuarta parte de un AUDI, BMW, MERCEDES BENZ, TESLA

I was having trouble with one of my tires leaking air. After taking it to the Local auto repair several times, they could not find the problem. Since I was right in the neighborhood, I decided to go over to AutoNation Toyota Weston. Although I didn?t have an appointment, they referred me to a service manager immediately. I told Kurt what the problem was and waited in his office while he checked out my car. When he came into the office he said there?s good news and bad news, bad news being my tires were very low on tread but the good news was they were having a sale of buy three tires get one free. Kurt was extremely sensitive to my needs And made sure that the tires were in stock before he took my car. He kept me updated on the status of the replacements and had me on my way within a couple of hours. He was extremely wonderful to deal with and I will continue to use him as my service manager.

It's always a pleasure to schedule service through the Asst. Service Mgr., Howard Herman. He's very pleasant, professional, knowledgeable, thorough and follows through on his promise to get the job done in the alloted time discussed. He deserves to be acknowledged and rewarded for his excellence, consistent service.

I leased my current car here. From former experiences with this dealer, I've should've known better. They are nothing but snobby vultures that treat their customers as another number. With the exception of GiGi and the financing guy that helped me. I walked in to sign my lease documents (something that could've taken 1 hour,as we had already done all the other stuff). At that time they continue to bump my poor sales person to the back (that included me), and i was sitting there for a good 2 hrs before i finally was able to see the finance guy. Yes, I've should've walk away, but i was already there and it is really hard to find time to come back. Did all the paperwork and left with my new lease nearly 4 hrs later... around 11pm on May 11 2021. 9 days later, the financing company still didnt have notice of the termination of my lease, so i had to make anothet payment in a car that I DIDN'T HAVE, to make sure this wasnt going to become an issue later on. I figured, it will get refunded when the new info comes along. Yesterday, after having my new car for a MONTH, I received a bill for my former car, regarding a balance for excessive wear and tear on the vehicle, including a damage sensor and dents on the doors. I called Toyota and they are investigating the issue. I called the dealership to get a clear understanding on WHY they inspected the vehicle a month after I turned it in. Of course a copy on the Autonation Toyota's appraisal is not in my documents, so it is my word against theirs. I asked to speak to a Manager and Dave picked up the phone, wearing a huge attitute proceeds to explain to me the invoice is for excessive wear and tear and blah blah blah (that the dealer PAID my lease balance, no DAVE, we both know im paying it on my current payment... the dealer just didn't gift me 2k), he makes it a point to talking to me like if I was a child, a second class citizen and a total annoyance to his day. He was not concerned on anything I have to say, not the negative experience i continue to have with this dealership. I asked him to let me talk, so he raises his voice and eventually HUNGS UP THE PHONE ON ME. He is a manager. He should be trained on handling situations like this. I understand why I am being charged, but i question the time that passed on between from when i turned the car in till now. How can it be possible to be charged for items that were not accounted for when i turned it in. Where is the accountability for what i gave the dealer?, how do I know all these charges are because of me and not dealer mishandling the former vehicle?. One of the items im am accounted for is a sensor. The car is a computer and will lwt you know if a sensor is bad, i didnt get notified... See, his agressive and defensive attitude tells me there is more to this that maybe wasn't handled well on AutoNation's part. This is my most recent experience. I can write about 2 others. I really tried to be a customer to you. I got 3 cars from you. But this was the last one. My other car is also an AutoNation car, from a dealer in Margate. Completely different experience that makes you want to come back to them.

Kurt is the best, very friendly and professional staff

Lleve mi auto para un servicio después que lo entregan pues nada más que extraviaron mi seguro de las llantas casi 3 horas de espera ….un desastre este tipo de eventos hace suponer que no están supervisando ningún trabajado que. Entra en el dealers ….:

Price are higher than other dealers u

Excellent service from my service advisor Gregory Correia.

New Vehicle and Brake rotor was damage. They repaired the Car and now making same noises. Do we need to take the vehicle to another dealer? Is the Service Department really doing a good job? We will try one more time. Not happy!!!

Muy buena atención de parte de todos los que sirvieron en sus diferentes empleos mientras hacían el revisado del carro; la atención fue excelente y tomaron el tiempo necesario para la revisión con mucha responsabilidad. Estoy muy satisfecho. Muchas gracias y felicitaciones a los empleados que desde el principio hasta el fin me atendieron. Atentamente. Delio Zuluaga M.

I arrived early for my appointment and they quickly swapped me to an available advisor. The process was seamless and the truck was delivered on time.

Kurt was very nice and answered all my questions. Will come here again.

Tamara was great and helped me with a potential problem, nice to have a woman who understands!

excellent service, very friendly and helpful. Facilities very good

I was very satisfied for the service of repairing the flat tire

Good service. People were very nice.

Very smooth operation. No hassle and no pressure. I love the service that they offer.

Thank you for the fantastic experience with our new C-HR !! Rufus was fantastic and very communicative during the entire process. He immediately answered all of our inquiries, and we had many. Thank you to Rufus and the Autonation Toyota Weston team for helping us get a great deal on our new vehicle. -JC

Recomiendo este concencionario 5 estrellas en servicio al cliente y trato amable . Nuestro y vendedor Roberto muy servicial nos atendió con mucha paciencia en ningún momento nos sentimos presionados en comprar . También quisiera mencionar de nuestro financista nos ayudo mucho. Por mi parte regresaría en el futuro.

Staff was excellent but I have a Trail Edition Tacoma and the boxes leak! No repair because its to new !

Excellent service and excellent attention. All staf is excellent.

The dealer was busy, but the service folks were cool, calm and collected. I was told that my car should be completed fairly quickly and it was.

I was very pleased to visit Auto Nation. It was a great experience from buying my car to my first service. I was impressed by the profesionalisme and the effort of the employees to carry out their duty in an effective and timely manner.

nice place and people. however guest wifi is a real mess. it doesn't work. I tried to do some workpapers there and I couldn't

To buy a very bad experience they told me that the car was not crashed and after making the purchase we realized that the car was crashed, when doing the service they do not know what kind of guarantee or service coverage the customer has and I go out and do not they filled the corresponding fluids I had to return

Great dealer for buying a Toyota and for service!!

Mr. Cesar Diaz, Service Advisor was very professional and courteous. My car service was done timely.

Very nice place, my car was serviced quickly and right that?s not the norm in other places

Very fast especially for a Saturday on A holiday weekend.

The experience on my first visit was very smooth and the people at the dealer Very professional

Courteous professional service

I went to have my car serviced without an appointment. The entire process took about 1.5 hours which is excellent and speedy considering I didn’t have an appointment. The service consultant was very professional. I highly recommend them. Thank you!

Always excellent service. Jose Rivera was my customer service person. He was professional and very personable.

Something has to be done to improve the time it takes to get an oil change. I had a 1015 appointment, and didn't get my vehicle till 1200. I saw my vehicle being driven out of the work area at approximately 1140.. I finely went and stood by the service agent's booth, he was with another customer, I waited 20 minutes to get the paperwork for my auto...Something needs to be done to lessen the time for the oil change, and the time to get the vehicle to the customer...

It's took almost 3 hours. They promised that they will fill all fluids But my car after service there was empty viper fluid tank,and radiator coolant was very low. This service was so disappointed!!!

I think The Dealership has professional Customer service that treated people with respect .

Excelente servicio, excelente trato, excelente ambiente

My maintenance representative Rasham Seeram was excellent!

Our service rep is Howard Herman. He has always done the best he could for us and has made honest recommendations. Very much appreciated.

Great experience with Rashan! Totally satisfied thank you!

Quick, friendly and courteous service. Previous battery was totally covered by warranty and no charge was incurred.

Alvaro, my advisor, did a great job managing my expectations by explaining the service to be performed, cost and when the vehicle would be ready.

Great! In a very timely manner. The associates were very helpful.

Daniel was my service man and he is excellent. He has always answered my questions so I understand what I needed to have done with my car. Before he came I had Frank Picotti for a few yrs and another good service man that went to another dealer closest to where he lived. AutoNation Weston is where I will always go when I need something fine with my 2015 RAV4.

It?s always a pleasure to work With Michael Juan! The best customer service I?ve experience with a Toyota employee.

Excellent service!!! Always on time 😎

I had an excellent experience this visit thanks to Jimad. He was thoughtful, kind, took the time to explain the repairs and made me feel like I was the only customer there. It was on a Saturday visit so we know I was not the only one there. When I returned today he again took the time to take care of my vehicle's issue. What a wonderful asset he is to this location! Thank you so much!

Everything was amazing! I love my new F150! Scott was awesome!

Excellent service. Fast, prompt, and courteous. I would definitely buy another vehicle from these guys in the future if my wallet allows it.

Brought our Corolla in for an oil change and serpentine drive belt replacement on short notice, they were very nice and efficient. I had drove in from Northwest Indiana with the car so my wife who is working in the Florida area as a Traveling Respiratory Therapist had a safe reliable vehicle.

Jorge Moreira was extremely attentive and professional.

Very good experience buying a certified used vehicle. Very good experience having the vehicle serviced. They do need to install a coffee vending machine in the customer lounge for early birds.

they are not willing to cover warranties and they are only looking for way how to nickel a dime you. Instead of focusing in good service.

Gregory Correia was professional and delivered serviced vehicle sooner than expected.

Would go again and service completed in a timely manner

The attention and considerations from maintenance executive Alvaro were superior, he was always calling me about the conditions of the repair. My only request would be that the dealer could enable the coffee area again to make the waiting more amenable.

Purchased my car there and always go back for service. Wonderful dealership

Realmente todo, son maravillosos, la atención al usuario, la disponibilidad, las instalaciones etcetcetc

The service technician was helpful and kept me informed of updates concerning my car's service

Salesperson Chery, was very helpful in finding me the right car. Fabio, the finance Manager made my purchasing experience go smoothly.

Rashan Seeram was wonderful as usual and the service was as equally awesome! Thank you!

They left dirty marks inside the car after the service. They were informed twice about it but completely ignored the issue.

On time, the job doing very good with a acceptable period time.

Have a 2012 Toyota RAV4 that was bought new at this location. In 2018 one of the plastic door handles just cracked and broke off while opening the door, cutting my wife’s hand. Brought it in and the service department covered the cost of the repair. About a month ago the rear passenger side door handle, same thing. No injury but handle just broke off while opening the door. Brought it in, they wouldn’t cover it. $200 repair. Now 3 weeks later the front passenger side door handle......broken. Every time just opening the door as anyone normally would. Called the service department this morning about a repair and told them I don’t think I should have to pay for this. It’s a door handle on an 8 year old vehicle. It has 50K miles on it, that should give you an idea of how little overall wear this vehicle has on it. I stated the first one was covered by the dealership. Was not under warranty at the time, dealership just did the right thing and covered it. They documented it as damage caused during a previous service visit so they covered it. Asked to speak to a supervisor or manager and was told there was nothing that could be done about this which is pretty laughable. A dealership as big as this simply can’t do anything for a customer about a $200 repair that is clearly a defect. It has happened 3 times now to 3 different handles. Find it ridiculous that I was asked to pay for the last one. Even crazier I’m being required to pay for this one. At this point I’m sure the 4th handle is going to break eventually and I’ll get to do this again.

My door handle broke on a Thursday. I called my service manager at Auto Nation Toyota in Weston. Howard Herman has been taking care of me for over a decade. Called me back promptly and informed me that he was already on it. He then called me back early the next day (Friday) and let me know that he had the part and had me come in that day. Repair made and on my way. Service above and beyond.

Excellent place to shop for a vehicle. Rufus was absolutely amazing. he is very helpful, easy to talk with, and provides superb customer service. I felt comfortable and confident that I was making the right decision. Happy Customer! Thanks Rufus!

Customer Service is great!! My service writer , ‘Jose Rivera is exceptional! Jose has been taking care of me for years and we actually just bought a new RAV4 instead of a Hyundai which was my wife’s first choice because of Jose!

We found the car that we wanted online. Calm the facility. Ask them if the vehicle was available. They said yes we went to look at it agreed to buy it and the rest is history. Gigi and Yobany are amazing.

It was a nice experience buying a car. Not harassments. The salesman was Omar and he was wonderful. Will definitely purchase the next car from them.

Superior!!! Bought my 2011 Camry in 2010 and I continue to come from Miami Gardens because of the quality of service, genuine and personal interest.

Services Representative Mike Juan was very professional.

Sales person very knowledgeable!!

Great dealership. Been doing business there for many years. Service department one of the best. They know there business and very friendly.

Excellent Customer service!

Excellent service/ Jorge was very efficient, honest and the service was on time. Great work.

Good experience it was respectively fast. The dealer sent me one price, but in reality it was a higher price because the options were added and I had no choice

Great service, just call in advance and try to schedule during the week.

Muy mala experiencia. No se lo recomiendo a nadie.

I am very pleased with the service provided by Mr. Herman. His professionalism and dedication to service, makes me feel like a valued customer. Thank you Mr. Herman for another outstanding service visit.

Once again Mr. Herman did an outstanding job. His professional attitude always makes me feel like a valued customer.

The car buying process is stressful, but I went to Auto Nation and my stress was gone. Ericka was great!! She listened to me and my wants, didn’t try to sell me something that I didn’t want. I was there for a few hours but the process was really quick. The manager was awesome, Ali the fiancé guy was awesome, the young lady who let me charge my phone was awesome. I would recommend this dealership!! I also enjoyed that my salesperson was a woman 💪🏾💪🏾 I could go on and on, but you get the point.

they are really competent and Sam help us to buy our new car. recommend it

All was good until we talked with the business manager. We were high pressured to purchase an extended warranty on the car. This should have been discussed during the negotiation of the car price. The reason we came to Autonation, was for a no haggle price.

He was knowledgeable about the cars and transparent about all the transactions of the process

I am very happy with my deal!!! Sales man listen to my counter offer and worked with me to get a very good deal

Great services good customer service very pleasant. Knowledgeable about they work.

Great and reliable place for repairs and service in South Florida.

Daniel is excellent guy in customer service. I like to visit Autonation in Weston because has good customer service. Thank you for everything

My experience with Kurt at Toyota Weston was very easy. Everything was explained and easy. He was very respectful and funny. I appreciate his kindness.

Always professional and curious

It is always a pleasure taking my car to Weston Toyota and the service men are always a pleasure to speak with

Edmonds did a great job and he was very nice gentleman took the time to explain to me what product he was going to use on my floors. Highly recommend Stanley Steamer.

Pleasant experience. Service was great and completed in a timely fashion.

I took my car for service Greg was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my Cars will be handled with care!

The process was very fast ,didn't have to stay to long at the dealer waiting for my car ,the representative was very nice ,the time he said it was going to take it was on time.

As usual, my service appointment went well. I did not purchase my vehicle from Auto Toyota Nation Weston, but I have gone there for every warranty service since, and have never been disappointed with the friendly and accommodating service as well as the quality of work.

The service was great. The representative was very helpful and polite.

My purchase was extremely stressful, too much of a hurry to sell. Financial dept. killed me. After many cars purchased at this location, probably my last.

Excelente Servicio,buen trato

A very pleasant experience purchasing my Highlander. Manny Sanchez, my salesman was exceptionally pleasant and helpful to deal with.

Harvard Herman , Assistant Service Manager,excellent person , I love this guy ?

AutoNation Toyota bad is experienced and my life has never been they are not good finance they are terrible people working with you I am not satisfied with AutoNation Toyota and Weston please people don’t they’re they are a terrible dealer the seller man with finance guy with a head manager they are terrible they cut your neck give you bad deal they take all your money o away they don’t want to change nothing they don’t want to give you what you want please if you decide to buy a car do not use AutoNation Toyota they very bad people

Perfect. On time. Nice work. Mike the best. Always be here.

Fine if maybe a little overpriced. My needs were attended to.

First time getting my service done and I decided to take it to Auto nation Toyota in Weston. Kurt was my service advisor, from beginning to end it was perfect service, the attention to detail, and answered all my questions correctly. Definitely going back to him, knowing my truck will be handled with care!

Our agent Matheus Comuian is very friendly and helpful. Its a very pleasant shopping experience. Highly recommended.

Exelent service, exlenten Time, exelent persons,exelent dealer.

Excellent work

Each time I take my car in for maintenance or repairs, I make sure that I meet with service advisor, Victor Llano. He does a great job of providing the best customer care, by listening to what I say and by offering suggestions and options. I always think to myself that Victor represents AutoNation so well. One thing I look for in any business is customer service...Does the employee represent the business AND the customer well? Victor never disappoints. He is professional, friendly, and knowledgeable. If I were his employer, I would feel very fortunate. As his customer, I feel even more fortunate for those very same reasons.

Took the car in for service and as always I get fantastic service. Great place to get a new car as well!!!

Excelente atención por parte de l Señor Jose en el área de servicio, atento serio y preocupado por nuestra satisfacción, recomendado... muchísimas Gracias

professional experience and experience a great customer service care definitely I recommend to visit autonation toyota Weston thanks

March 2021 was my 2nd time working with Weston Toyota to purchase a truck. We 1st bought a brand new Toyota Tacoma TRD Sport in April 2020 in Voodoo blue, but this year, we bought a new boat and had to trade her in to get a Tundra. This time, we went with a certified pre-owned 2019. Whether you buy new or used, you will be in good hands with Weston Toyota. My comment from last year still stands: Weston Toyota did a great job helping to come to a deal quickly with no hassles. I felt that they are doing everything possible during the coronavirus pandemic offering hand sanitizer, wearing masks, and keeping a safe distance. They even offered to do everything online if preferred with home delivery available. I feel confident that they gave us the best deal with low interest rates and that we have been good hands for all of our service needs. A special thank you to Scott in Sales and Allen in Finance making everything work out smoothly...

My service advisor advised that Toyota had approved my dashboard replacement after it was deemed defective. At this point my advisor informed me that I would be notified once the part arrived. After three (3) weeks I decided to call to request an update; my numerous calls and voicemails were left unanswered. I was growing frustrated after the fifth (5) week when messages were still being unanswered. I had to jump through hoops till I finally establish contact with the service manager , he response was "Sorry we dropped the ball on this one" ... really?

Matheus Comunian was perfect supporting me in my decision to lease a new Camry. It was because of his support that I decided to lease, as I was not very convinced when arrived.

The sales experience was wonderful. The staff was very attentive and seemed to understand my hesitancy at purchasing a vehicle 700 miles away from where I lived. Once we moved on to transporting however that story changed drastically. I paid AutoNation Toyota Weston for my vehicle March 14th. I still don’t have it today. Included in that payment was the fee for transporting my vehicle to Tennessee. I was treated badly from the beginning by the transport company representative and told I lived in a “bad area”. I have asked the staff at the dealership numerous times over the past week to assist me in getting information on when I will receive my vehicle but am told the dealership doesn’t handle transport. I am confused and frustrated by this position as I paid the dealership directly for this service. It seems that now that AutoNation Toyota Weston has my money in their pocket they don’t care that I actually receive the vehicle. I have been very disappointed in this experience

Great Service. Recommended

they are very organize and helpful.

Greg (the service rep) was very helpful and knowledgeable. He explained everything that was happening to my vehicle and made suggestions on things that needed to be fixed. I was happy with my service and trusted his recommendations.

Howard, the Service Advisor, is top notch and the main reason I keep brining my Sequoia in for service at AutoNation Toyota in Weston. He is honest, friendly, professional, courteous and most of all extremely knowledgeable. There are many other places to go to get my Toyota service but I choose AutoNation Toyota in Weston because I know they will do the job right the first time and at a good price.

Went for service on my vehicle and it was quick and simple! I went for a early morning appointment and was out within the hour. Everyone is friendly there and they valet your car to you when it’s complete! Thanks guys. See you next service!

Rashan Seeram is a great guy. He happens to be our go-to guy whenever servicing our vehicle. His friendliness and attention to detail are above anyone's expectations.

Cesar , the service mgr was fantastic. He was very professional. However, the first person I met, a Michael, who directed me, referred to me as ‘ms CHIN’ which is a derogatory word describing an ASIAN . That is inexcusable

excelente servicio en toyota weston por parte de Daniel

Some muy atentos y te dan buen servicio y buena calidad

My service associate was so professional and very helpful.

In September 2020 I took my truck to the dealer for oil change, tire rotation and wheel alignment because I noticed that the front tires were wearing out on the outside, they told me that the truck had to be aligned due to the weight of the engine every 12,000 miles and that was not covered by the warranty for which I had to pay $ 79, even so I noticed that the tires were still wearing out in the same way, this week I took my truck again for oil change, tire rotation and I told them that the front tires kept wearing, the person who attended me told me that those trucks had to be aligned every three months, it was no longer every 12,000 miles. I have had cars and trucks of different makes and models long before this 2019 Toyota Tacoma and I have never had to align the wheels. This has been my first Toyota and it will be my last. Very disappointed with the brand and even more so with the dealership's service

Excelente servicio, mi carro estuvo a tiempo. No tuve ningun incoveniente.

Representative was very professional and helpful. She kept me informed while my car was being serviced.

The only issue I had was that when you first get there they have you wait quite a bit before they take you in the office. I understand waiting for car while it?s being serviced and don?t mind an hour or hour and a half but service advisers frequently pass by you and just make you wait a little to long.

People is very professional and kind. I don't have any problem. Thank you

Great dealership approach. I found the car I wanted, not exactly at the price I would pay, but definitely a fair price. The sales assistant, Mr. Cod Perotti, was well prepared and thorough with all my questions. The paperwork department a little less, I did not make any financing for the purchase, so a little more speed of execution does not hurt. In agreement among me and the seller, the car was delivered to me in three days later with the new set of tires and the service performed. Now, as promised, I'm just waiting for the missing elements of the cargo roof to be delivered to me. In context, I am glad I bought the car here, absolutely the best experience out of all the other vendors where I have bargained and bought other cars. My opinion goes to an excellent reception service and customer assistance, noting however the slowness of the purchasing procedures. If there is another opportunity to buy another car, we will meet again!

Took the car in at 7 AM on a Saturday with no appointment for oil change brake fluid flush and tire rotation. Car was done within an hour and a half.

Great work and fast work. Needed new brakes and they did a great job on a timely manner, as promised

Service was quick and informative . Service techs did a multi point inspection

took my car in for service. The service Advisor Alvaro was very nice and not pushy like some others. The process was very simple and although they were busy, I was in and out in about 2 hours. They also have a free shuttle service if you are close enough which is a plus if you don't want to wait for your car to be ready.

Very disappointing experience, the sales person was good, but his manager and the general manager, very disrespectful, irresponsible and un-compromised, even to the point of accusing me of lying to them... After almost 11 hours, I bought my car cash, next day at the pick up, many thing were wrong, and after asking for a rectification, their position was, take it or leave it. I talked to the general manager, I was very upset due to the situation, his words basically were that I was lying and his sales manager was right, but unfortunately he was off that day, so he decided he will talk to the sales manager next day and will get back at me... well it's been 3 weeks, I called the manager at least a dozen times, left messages in his answering machine, and still no response, no answer... I guess that says all...that is the AutoNation Toyota Weston Way....

Brought my car in for oil change and tire rotation. Micheal told me about a recall and was able to work it in so I didn't have to come back. Always great customer service with Michael.

For many years, AutoNation Toyota Weston has been servicing my cars and doing a great job. Always courteous and efficient service.

When I arrived on Saturday to have my car serviced, Daniel over poured windshield wiper fluid on my car. He was in a hurry. Not a friendly person for this type of work. The valet attendant was helpful.

La atención de Daniel Nardinocchi súper buena, resolvió mi problema, fue súper atento y Cortez además las personas que recibieron y entregaron mi carro lo hicieron súper rápido

Very happy with our purchase The System was done so we waited longer than usual but overall happy with the service

I?ve been a client there for several years and they have an Excellent service, quick and reliable.

I dropped my car off. Very easy. Received a call when it Was ready. Perfect

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won’t be going to anyone else.

I bought my car from Autonation Toyota Weston. Very professional, patience and friendly. Drive test was awesome.. Explained everything about almost every function in the car. They have bilingual employees which is a plus. Financial settlement was easy and very clear. As a customer they make you feel confident and you can ask anything you want. Keep up the good work.

Alvaro in service is hands down the best representative of Autonation. His friendliness, knowledge, and and ability to get anything accomplished is rare and awesome! Highly suggest booking service with Alvaro, I won?t be going to anyone else.

I watch my repair on the big screen in the waiting. The technician working on my car was extremely efficient and check my SUV like it was his own!

They have been doing an excellent work for my car in the last 2 years, no complaints about them.

Excellent Customer Service! From arrival the welcoming person at Service , Office personnel and Mr J. Camacho , were taking care all time of my car and myself. Congrats AutoNation Toyota Weston!!

After taking delivery of my vehicle, I was very happy and impressed with the sales experience we received from Autonation Toyota in Weston. This unfortunately was short-lived as a part of the deal was to pay off the remaining payments on my other car. I was told during negotiations with both my salesman and the finance department that my old car would be payed off within 5 days. This has not been done to date (it has been over 10 days) and I am still responsible for payments on a car that is no longer in my possession. I contacted both my salesman and the finance representative from the dealership. Salesman said he would look into it and get back to me. He has not as of now. I called and texted the finance guy who "promised" to call me after his meeting which as of now has been going on for 2 days as I haven't heard from him. I guess this dealership gives new meaning to the term marathon meetings. As a result, I will not be doing any new business with this dealership and cannot recommend them.

The Service Advisor, Daniel, was great. I didn't have an appointment but he took care of me, no problem. Service was done within an hour. Great job AutoNation!

Vehicle recall repair and regular PM handled quickly and professionally. Howard is always most professional and customer oriented. Would not think of taking my Tacoma anywhere else.

Victor Llanos has been the customer service rep that I've seen for 7 years, he's excellent. Goes above and beyond in the assistance he's provided through those years...

The service manager Michael Juan was friendly, efficient and took care of everything.

This was a great experience. Rufus really took care of me. Love how organized and spacious this dealership is.

Good service and fast responses. Mike was very helpful.

I took my car in for maintenance. The service advisor was very helpful and and curtious .

I started bringing my Highlander here once we moved to SoFlo., while still under warranty. It is out of warranty, and so far my experience with the service dept continues to be positive. If I had one complaint, it would be to streamline the check in process so it goes faster. The staff is always courteous and my car is always completed on the time promised.

Shawn, my Service Advisor, assured that the replacement parts were available and my recall repair was handled quickly and efficiently.

I made an appointment to have my car serviced on 02/16/2021, my Service Agent is Rashan. I was pleasantly greeted upon arrival and the mileage service was discussed and Rashan made good recommendations and cross selling. While I strongly believe that the prices were above market, I am satisfied with the work and products. Going forward I suggest that loyal customers should benefit from discounts and better pricing. Thanks to Rashan and the Toyota Weston for excellent service.

Service was excellent. In and out in an hour. Carlos got an A from me!! Waiting area clean and practiced social distancing which made me feel comfortable.

Great service . The service was excellent. They let me know the issue with my car. Great customer service. I will refer friends and family to this dealer.

Ed was pretty helpful in very single process

Did not wash my vehicle. Mentioned COVID. ? Really. But you can drive my vehicle/ service my vehicle/ park my vehicle. But not run thru the wash? Lexus of Pembroke Pines. Washes your vehicle. Customer service average. No car service for drop off and pick up either.

I went in to Auto Nation Weston without an appointment and my car was fixed in less than an hour and the young lady who assisted me was fantastic.

I believe they forgot to provide the tools to change the tire, and we figured that out two years later when we had our first flat tire. I called the customer service and were very helpful in getting the tools for our car at no cost. 5 stars for the customer service.

now I love this dealership. From the sales department to the service to parts...they are all amazing and make all of my visits feel special. My recent visit to Toyota Weston was a true pleasure and efficient one. Mike and Jonathan truly went above and beyond for me. But I must say that all the guys from Valet to Service to Parts Department to Management..they all truly care about the Customer and our wellbeing. I highly recommend this Toyota Weston to anyone that wants to have their issues resolved pleasantly. Because if they can fix the issue they will go above and beyond to do it. It truly is ALL about Service at this location...

Great customer service, quick and on point. Clean facilities.

This was my third service at Autonation, and all three have been good, My service advise was excellent, and the time frame was good.

I?ve been coming here for every service interval for my 4Runner since purchase (5 years 90,000 miles) and have always been impressed with the customer service. Rashan, who has been my service advisor the past 3 visits is outstanding...it?s nice to have someone who knows as much about my vehicle as I do.

The Service Department is great. Made up for the lying salesman that sold us the car. The customer relations, Toyota and the Service Department made it right.

Toyota vanza they not comes up what they promise me to do sales person lying they has fix it already but after I pick up vehicle facing same problems and I tell them I am driving from 69 miles that just jokes for them

Service advisor was courteou and very helpful. He arranged to have GPS app checked with another appointment with a specialist in navigation app.

A mechanical tech at the dealership had erroneously diagnosed my brake pads as worn on my last service visit, but the senior Customer Service Manager had it re-tested and found the pads to be "nearly un-worn" but then expertly recommended that I flush and change my Brake fluid because it had traces of water/moisture in it. This sort of expert review and follow-up is unusual at most area Toyota dealerships! I will return because I'm never overcharged for service like I have been in the past at some other dealerships, and the correct service is usually applied properly.

Rudy took care of my car seamlessly and pleasantly

Easiest vehicle purchase i ever made great dealer .

Good service. Friendly environment. Clean waiting area

I recommend them because I received excellent attention

They are very friendly and professional. Everything is very clean and sanitized. I am confident that my car is getting good, trustworthy, honest care.

Jean was our service tech whom explained everything in detailed regards to my car being service. The lot, facility and offices all seemed clean and everyone was following COVID guidelines. Felt safe. :-)

My wife and I met with Clementina and Sidi, and we were satisfied with their service and professionalism.

The representatives always care about you so well ! I really enjoy to do my car service over there

Their service team was super welcoming and swift. Michael J., was super nice and made my visit easy. He was very thorough and answered my questions.

Jose is very knowledgeable and helpful. I feel he looks out for my vehicle and the safety of my family. service time was reasonable and we were able to get back on the road with confidence. The valet did try to bring us a vehicle that was not ours though. Hopefully he will be a little more careful in the future.

Excellent, good service. Very nice. Very efficient.

Had a good experience when my car was in for 18month check up. My service contact was Daniel and he knows how to treat his customers.

Outstanding service and professionalism, I've been taking my cars to Weston Toyota for many years and I have zero complaints.

Quick and professional

Jose Rivera, is our great service advisor. Very professional, friendly, knowledgeable, always going out off his way at 200% couldn't ask for a better service at Weston Toyota. Thank you Jose for the service you always give us!!!

Service manager Micheal Juan was amazing from start to finish. He listen to me explaining my car needs. The repairs were made in a timely manner. He updated me through the repair process! Great customer service from Juan!

Daniel es un excelente trabajador y el dealer es excelente

I was impressed with with how quickly my vehicle was serviced, and also how friendly the staff is.

Daniel was very helpful and I got great service. Always have my car serviced here because I trust the

Great service from all at this dealership. My rep Rudy was awesome.

Jose Rivera was the best service advisor that they could assigned to help us with our first time service at Weston location he was very friendly professional and knowledgeable, we want to thank you and keep up been so professional and friendly!!!!

Very dissapointed with AutoNation Toyota, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I will never again take them to AutoNation Toyota and I will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any AutoNation dealer and I will share my experience about AutoNation Toyota with everyone I know and online.

Customer service , knowledgeable

Timely service and excellent customer service Alberto acknowledge my concern on the issue for my tire, Resolve it quickly Completely satisfied

The lawn people were blowing branches etc right by my car and when I went to drive away I heard something dragging for about a block...then it stopped. When I went out again, same thing so I went to dealer to be sure nothing was going on. They inspected and also rotated my tires (I had bought tires 6 months previous). My only charge was for new wiper blades I needed. LOVE THEM. They really are the best service dept around. My car is no longer in warranty and yet I still go to them. I have a Prius V.

Excellent timing , no argument on the discount requested

Jorge Alvarez and the service team at AutoNation Toyota Weston are the BEST. They are all responsive, thorough, professional and polite. And did I mention timely? Busy people need dependable scheduling and this dealership's service department delivers. I highly recommend!

Very dissapointed with autonation, specially the management in the service department. I have been taking my two vehicles for service and repairs for almost 7 years but I wil never again take them to autonation toyota and will change all the previous good reviews I left in google and other sites, this place has become awfull during the last year, nobody returns calls, terrible service, if you want to get warranty work done for example clear paint protection, management encourages all service personel to talk you out of it. I will never take my vehicles to any autonation dealer and I will share my experience about autonation toyota with everyone I know and online.

The service associate Alvaro was very helpful and the the work was done quickly and efficiently

Eddie Martinez is the BEST! I've bought multiple cars from him and he's on top of everything from beginning to end! Mega friendly, awesome customer service...like I said, the BEST!

Great customer service. Everyone is very polite, professional and attentive to the customer’s needs. I bought a 2021 TOYOTA HIGHLANDER PLATINUM; it’s a gorgeous car and handles very well, unfortunately the next day I brought it home while trying to familiarize with the car features I noticed that the driver seat cooling fan was making a screeching noise, and something also loose/broken in the right track of the same seat. I brought the car in and they told me the fan was broken (brand new 0 miles car) and needed to be replaced. They gave me a rental for one day while getting the car repaired. I picked up te car today and noticed that the issue with the right track of the passenger seat had not been fixed, now I have to bring the car back in again. So far I am very satisfied with the customer service at this dealership but unfortunately their mechanics need to be more thorough and proactive, they are lowering the standards of the rest of the staff at this dealership.

The attention was very good, the waiting time was adequate.

Mr. Jorge from the service department was very cordial and supportive and also very informative. He tried to help me the best he could with my concerns. Keep up the good work. Thankyou JK

Mike Juan, who is my service consultant was helpful and professional as usual. Although they were extremely busy that day, Mr. Juan did the best he could to accommodate me.

Received several free oil changes when I purchased the car. Scheduling was a breeze on the web page. There wasn't much to do while waiting except look at cars which was ok. Free WiFi was very nice! Got the car back much quicker than expected. Due to a leg injury it's hard/painful for me to walk. They saw this and brought my car to me instead of me walking across their large parking lot. Very much appreciated!!!

Excellent service! I would definitely recommend this place to anyone looking for good service and honest diagnosis of their vehicle.

Rashan Seeram did a great job greeting me and discussing his repair recommendations. He also provided a very good repair cost.

Always on top of my vehicle needs. Service dept is the best

Not bad experience, but I just had to go back to the dealer to claim forgotten items... Kept getting calls annoying calls from dealer asking for personal military service information.

Professional

Fast service for a bad battery. It only needed charging and it was done in an hour.

Great service. Mike Juan the Advicer is a great guy. I love dealing with him. My only complaint is that they left dirty hand prints on my passenger and rear seats!

Over Priced

Very good experience, had 8 months left on lease and was able to drive away with new car

Fabulous experience. After a terrible experience at another dealership, I was thrilled to have been treated so well. Rashan was attentive and helpful at every turn. I will definitely return.

Good job to the staff and all persons who were working on the job

I recently purchased a 2021 Toyota Prius XLE from Toyota AutoNation. As we all know, there are many factors that contribute to a positive experience with a dealership, and of course the management team is a huge part of that by way of ensuring that the procedures are efficient, the physical space is aesthetically pleasing and inviting, and the staff is knowledgeable, engaging, and responsive. All of those things are in place at AutoNation and it was a lovely experience overall. Fabio Duque, who handled the financials, was warm, informative, and generous of time and spirit. Oscar Ramos, the manager, came over to say a warm hello. The overall atmosphere was professional and polished, yet there was also music playing and, while I was waiting, I saw several members of the staff talking and laughing, and a couple of times dancing, with each other, which created a super fun and festive vibe all around. But what truly took my experience to the next level is Frederick Pantin, the sales associate who managed my purchase. He was, of course, on point with every aspect of the procedural protocol, from our interactions by phone and email prior to my decision to purchase the car, to being there waiting for me outside when I arrived, to explaining the trade-in and purchase process, to facilitating the test drive and all the paperwork, to walking me out and getting me set up in my new car. Frederick is highly professional and competent, but what makes him really exceptional, in my opinion, is that, in addition to all of those things, he is the most genuine, warm, pleasant person to interact with. Moreover, he balances that with the utmost professionalism and integrity, such that I felt completely at ease throughout the process, and never like I was being pressured, condescended to, or disrespected. He seems able to strike the perfect balance between a sincere personal touch and appropriate professional comportment and boundaries. I could not have asked for a lovelier person to spend those few hours with, and his serene and engaging yet unobtrusive demeanor made me feel like my new car had been blessed with positive energy and good fortune. In summary, I'm thrilled to be with AutoNation for all my car needs, and I would recommend AutoNation to anyone. Thank you, Frederick and all, for a great experience. And I LOVE my fabulous new car!!

As always you offered a very good service. I will always do my car service with you.

Great support by Howard Herman nobody else will touch my car. Till next time H&H Regards

I was well attended by Daniela Ferrer y Gustavo, a friendly and pro treatment

I lease and it has been a pleasure getting a car from Toyota for many years

I had a great experience with Tamara . She was pleasant and always reachable.

Friendly and courteous and the facility was very clean.

Went for an oil change they found power steering needed to be serviced too, I agreed. Waited over two hours. No car wash, it was not working! After I left saw the recomend: engine air filter, cabin air filter and fuel system needs attention! Why wasn't I told when I was there or explained at all. Very disappointed. I will take it somewhere else.

Bought my car in for service, as always Victor did a great job, always professional and ready to help.

As always excellent customer service and a very good team of associates

The wait was a bit long for an oil change. I guess it was a busy day. I have been dealing with Toyota for about 20 years. I guess that says it all.

Michael Juan was very helpful and pleasant, which made my wait easier.

Excellent service and dedication to customers. Thank you for everything

I felt very happy at Autonation. The customer service was excellent.

The entire process was very efficient from early drop off to pick up. A major job was completed smoothly. All people I felt with were very helpful.

Excellent service, Howard was so knowledgeable and helpful

Like getting discounts and able to use coupons. Like my advisor Mike Juan.

Best service overall for for scheduled maintenance. Jose Rivera was outstanding

They were great especially Michael Juan he was so helpful I have bought 5 cars from this dealer ship and love it

They are fast, reasonably and friendly

Ok my wife brought my 2019 4Runner in for an oil change. That was straightforward enough. She came out with a piece of paper with the good better best upsell with prices ranging from $500 to several thousand dollars for services-things that were on there were: rearrange floor mats, install washer solvent-I was waiting to see if they were going to have ?inspect muffler belt?. I have the platinum service agreement through corporate Toyota that covers maintenance and Autonation is trying to get their share too-feels very south Florida scammy. I have reported them to Toyota Corporate-I don?t mind paying for good service and quality but when I see this type of up sell I feel like I went to a buy here pay here lot.

Prompt service. Kept me informed throughout the process.

The staff went over and above what was necessary in meeting my needs. Both Daniel and Jamid came through when I needed it. I strongly recommend AutoNation Toyota Weston.

They are very friendly and even gave me a great financing interest rate that I wasn?t expecting actually.

It was a pleasant experience dealing with the Service Dept. They were all attentive and provided quick turn around with my vehicle. Thank you to all!

I was at the dealer Weston Toyota for a simple oil change and tire rotation after waiting for 2.5 hours. I got my truck and noticed that the tires were not rotated , so I told the service advisor Jorge Moreira and he took the truck back. After another 45 min I got my truck back , that was in a Thursday, in Saturday I was driving my truck and started to heard a loud noise coming from the front end of my truck and really loud I was able to made it home , so I decided to check the front end of my truck I used my car jack and while inspecting the front tires both tires wheel. Nuts were. Hand tied. I was able to take them out with out a wrench .. call the services advisor to report the incident and he told me that it was impossible like he didn?t wanted to hear. No even and apologies. So I called the service manager and he took care of the problem ...,,,

Rudy Rodolfo Torres is amazing. Very polite, very helpful, knows his job and above all very professional. I was there before two so with my car and the cause of this I asked for him when I was going in again. Please let Rodolfo (Rudy) know

Our sales rep Danny was amazing. He walked us through the whole process, he made it really easy. When we walked in we had an idea of what we were looking for and Danny managed to pinpoint us to what we wanted. Thanks Danny! Mark and Anne B.

Great service , nice staff

Very good service. Customer waiting area clean and comfortable. Cashiers, friendly and very good service and attention.

As always, I received a 5-star service all around.

I have a Quick and Easy maintenance service experience

Service was excellent and my appointment was with Tamara and she was great

Daniel was very helpful in getting my car serviced

This Toyota location is the best! They are friendly, helpful, and informative!

Excelente atención. Servicio excepcional.

Auto Nation Toyota Weston has taken care of me and my car for years. I can always count on them to be professional, honest, and caring. Special thanks to Howard Herman for watching over me!

I have been using the service dept for 13 years for my FJ Cruiser and I would never go anywhere else. Over the years I have encountered probably every intake service person there and have never been disappointed. Most recently Howard Herman greeted me and he was extremely knowledgeable and helpful with conveying recommendations. I don't let any other service shop touch my car.